Excellus Blue Cross Blue Shield New York for Addiction Treatment
Discover how Excellus BlueCross BlueShield supports addiction treatment with comprehensive coverage options across upstate New York.
Excellus Blue Cross Blue Shield New York for Addiction Treatment
Discover how Excellus BlueCross BlueShield supports addiction treatment with comprehensive coverage options across upstate New York.
Excellus BlueCross BlueShield serves communities across upstate New York. They are an independent licensee of the Blue Cross Blue Shield Association of companies. This Federation allows independent companies to use Blue Cross Blue Shield resources while operating independently to serve the needs of local communities.
One of the key features of Excellus BlueCross BlueShield is its commitment to preventive care. They emphasize regular health screenings, wellness programs, and vaccinations. The company provides resources and support to policyholders to help manage chronic conditions like diabetes and heart disease to help reduce costly hospitalizations.
Does Excellus BCBS Cover Addiction Treatment?
Most Excellus BlueCross BlueShield health insurance policies cover drug rehab and addiction treatment. The 2010 Affordable Care Act requires most insurance plans to cover 10 essential health benefits, which include both mental health and substance use treatment. However, there are exceptions to the law, and every plan is different, so be sure to check your coverage details before you begin rehab.
Your insurance plan will also focus on covering medically necessary care, which will be largely determined by the treatment plan your doctor creates. Work closely with your doctor so you know what kind of treatment to look for when it’s time to start your recovery.
If you’re exploring treatment choices or comparing facilities that accept Excellus BCBS, you can also learn more about rehab options to find programs that match your coverage and needs.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Self-Pay OptionsPrivate insurance
Ms Karen from the Cherry Hill, NJ locations was just awesome. She called me every week to give me updates concerning my husband. She has been so helpful to keep me grounded and encouraged that I’m sure she did the same for her clients. I have to say she was the best, thank you Miss Karen for all you do and may God continue blessing you always..
Sandra Cornish
1 week ago
All in was a great program! The staff was amazing. Very helpful in my recovery! They were very attentive.
Mike Garcia
3 weeks ago
This place helped me when I felt like no one could, 5 stars to the techs, 5 to the therapists, and 5 to case management will love you guys for ever.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisOpioid AddictionSubstance AbuseMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private insuranceSelf-Pay Options
This was the best treatment facility I’ve ever been to. They saved my life! I am so excited to live a life worth living, happy and healthy! The staff and counselors are so amazing and so kind. I wish I could stay here forever! Thank you All In!
Sarah Orrico
6 days ago
I had a wonderful time! Everyone was very helpful with my recovery journey! Thank y'all so much!
Savannah Banana
3 weeks ago
I can't recommend All-In enough. There's no real way to phrase a review like this that doesn't sound sappy and trite, but I firmly believe I wouldn't be where I am today without them. Love y'all ❤️
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Private InsuranceSelf-Pay Options
My experience at All In was amazing! I love all the staff. They were definitely wonderful to be around. Jess being one case manager for all the clients is beyond unbelievable and she is truly a God send!!! ❤️ 😍
Michelle Mullen
1 month ago
My experience with All in Solution was life changing. I went through detox and residential to prepare me for on going therapy. I had great nurses techs and patient support through tough days and such support for the family atmosphere I experienced. I am grateful for everyone that helped me there and would recommend to anyone that wants to get sober and learn how to stay sober through their program
Lisa Lunn Green
1 month ago
All in solutions is the best , if you need to get straight , it's the place to go , I highly recommend it 👍
My time with ICFR was life changing. Everyone was very helpful and understanding. From my initial phone call after finding there facility’s online to them getting ready to taking me home after my stay. The therapist, facilitators, techs, client care and medical staff were wonderful. Thank you!
Brandon
1 week ago
The Indiana Center for Recovery in Bloomington, Indiana literally saved my life. A lot of people say treatment for drug abuse saved their life but when I walked into the treatment center on Dec 2, 2025 my blood pressure was at stroke levels and I had no idea. I had literally been walking around with hyper tension for several years and combined with my drug abuse I made bad decision after bad decision after bad decision. I thought I was going in to detox or to reset myself but I realized after a couple weeks that it was a life changing event. The nursing staff got me on high blood pressure meds to stabilize my health and the therapists and facilitators got me into recovery. By practicing meditation, yoga, therapy, group sharing, exercising and eating right I have regained not only my health but my crystal clear clarity. I am now in recovery for three weeks and have about another week to go in the program. Colin Troy and his staff was instrumental in getting me into the program and my therapist Meghan Miller has helped me tremendously along with all the staff at the recovery center and even with a week left I feel like I have a new lease on life. I used to say that I was built for this, in regards, to my drug abuse, but now I have flipped that saying into I am built for recovery. And it's all down to the Indiana Center for Recovery and their amazing staff and program. Highly recommend for those that are serious about their recovery. Wonderful compound, living conditions, with an amazing gym and recreation center. Staff is accommodating, thoughtful, and professional. Plus they use holistic practices like mediation, yoga, art and music therapy, and acupuncture to go along with the traditional therapy and twelve step program education, with the added addition of a Recovery Dharma leaning. After being here I can see why they are now rated number 1 nationally for treatment and recovery centers.
Seth Ferranti
1 week ago
My wife had an excellent stay!
Everything it said it was offering on the web sight was offered to her!! We love Indiana Center for Recovery!! Bloomington Indiana! Helped save my wife's life! Thank you you’re amazing!!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
When I was at my lowest, the haven was there to pick me back up. The facility is clean and well kept, the rooms are spacious and pristine, the food is amazing, the nurses and group facilitators are attentive and well knowledged. Shout outs to all the staff and nurses for helping me realize my life was messy and I had the support and tools to turn it around. Luke, Ashley, Lauren, Sally, Dr.B, Pastor C, Dr Pepper(😉jk), and any or all staff I forgot to mention because im so fried. THANK YOU HAVEN for helping me get my life back on track
Chaz Flecha
1 week ago
I honestly can’t thank this place enough, it honestly saved my life. When I came to the haven I had literally gave up on life. I had overdosed when I got here and they got me to the hospital fast enough to save my life. The next 3 days were pure hell. The staff truly does care. Roni is amazing(has great style to) always had a smile on her face. Anthony and Shawn were my go to if I needed something done, they always made it happen. Ashley and Lauren were great always running around like crazy getting things done for people. Most of the BHT were cool. The night BHT’s were more down to earth. Shaggy is definitely one of my favorites when I wanted to give up he told me to keep pushing. I could keep ranting on and on about how good the place is but we would be here for hours. Thank you to the Haven for giving me my life back!
Kaila Clark
2 weeks ago
The Haven is a great place very helpful and attentive. Roni helped out a lot and Anthony. And my therapist Robert is amazing. And Lynn helped me so much for my medical needs. I appreciate u guys so much. Y'all have helped me more than you all would ever know.
Opioid AddictionDrug AddictionSubstance AbuseMental HealthAlcoholismMental Health and Substance AbuseDual Diagnosis
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
This place goes above and beyond for its clients. Let’s just say I’ve been there more than once on my road to recovery. The staff have become my second family. They have an alumni person that’s reaches out to clients to follow up after treatment and I call her my guardian angel. This place saved my life more than once and I believe it could do the same for you or your loved one. Highly recommend!
Jason Perry
5 months ago
Numa is a wonderful facility helping many people suffering from the disease of addiction. The staff truly cares and shows the utmost attention to detail. I would recommend to any family member or friend!!!
Alex Spivak
7 months ago
Great place to heal and grow. The staff care and are willing to help if you let them. Educational and useful groups that prepare you for relapse prevention and coping skills etc. Definitely recommend if you or a loved one are looking for a treatment center that CARE about their clients.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
The experience with Never Alone was a breath of fresh air. My 16 year old son completed his journey 11/19 and came home with a whole new perspective on life and his future. His clinical technician Karissa was a wonderful aide in the process dealing with my son. The family sessions were a great opportunity for me, my son and his mom to work on communicating with one another which was hard to accomplish before our sessions but Karissa helped navigate that and allowed us to grow through our sessions. The weekly parent groups were a very helpful resource and tool as well. I appreciate all the support and encouragement the staff at Never Alone gave to my son and salute them for taking their time to guide my son through his journey.
Simione Corbett
1 month ago
My daughter spent over 2 months at Never Alone on her recovery journey. We can't say enough great things about the staff and the facility. The staff communicated well and provide support for the entire family. They have been the biggest step and help in her recovery, they provided her with tools she can use in her daily life to stay on tack to help cope with hard things that happen in life. She says now that this was the best thing that could have been provided to her while in addiction.
Lucy Vilamaa
2 months ago
Never Alone brought back the child that was lost in drugs and addiction. We can't say enough about the staff and the facility. They loved and cared for her so well provide her with all the things she needed in her recover and helped her find herself again and provided her with the knowledge she needed to start her recovery. The staff cares about their jobs, care for the kids their wellbeing and their success in recovery and it shows in their dedication and interaction with the kids. Never Alone has provided her a new opportunity at life.
This center saved my life and gave me hope for the future. I'm forever grateful for the dedicated team that helped me through my toughest moments. Highly recommend! . "From detox to aftercare planning, everything was handled with empathy and expertise.😇
Joey Thacker
2 weeks ago
The faculty and staff are very helpful and caring!
jeremy batchelor
1 month ago
The Indy facility is the best rehab ever gone to outta more than I can count on my fingers. The staff there are super caring and will do everything they're allowed to help u get thru the process. The director there is one of the most understanding people I've ever met in all the rehab community. I would recommend going there. Most rehab I wouldn't send people I don't like to them but not here.
I have all great things to say about this facility!! I received such positive HELPFUL treatment here. I highly recommend treatment here!
Alli Jackson
1 week ago
To whom this may concern my name is Jamie Johnson I was a client at the Haven in West Memphis Arkansas I would just like to stay that the staff that they have there are top-tier crew everyone down and up from the nurses the bht's housekeeping dietary medical assistant case management and they have talked to your staff as well my experience there has changed my whole life I will tell anyone if you are going through anything mentally physically emotionally or even if you're going through a drug problem of addiction The Haven in West Memphis will be the best place for you to go I personally myself would like to think the whole staff from the top to the bottom because every last one of y'all have been a top-tier people for me God bless you all and God keep you all JJ.
Jamye Johnson
3 weeks ago
John Paul, I had a great experience here at the haven west Memphis!!! If you need a quite therapeutic medical detox from alcohol or substance, I highly recommend this place!! You have your own room with privacy , tv, nothing is required your meals are brought to you they have a kitchen with 247 drinks snacks ect! Like I said this isn’t the “old days” where they lock you in a room with know meds .. you are medical detox you see a dr every day what else is there to say .. it truly is a therapeutic environment with the kindest staff I’ve met in any facility , also they got me lined out with a sober living home and php my 3 rd day !!! So if yall are struggling please contact the haven west Memphis they will even come get you and drop you off ! Thank you haven west Memphis John p
This place is amazing. It truly saved my life. Thank you to all the staff at ICFR Bedford!!! You’re all amazing!
LongSpirit
3 weeks ago
Great staff, had some issues with the food but they were taken care of quickly. Felt safe and secure here and well taken care of. Definitely deserves the praise it gets, it's one of the best mental health facilities I've been to or even heard about.
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Frequently Asked Questions
What Type of Plans Does Excellus BCBS Offer
Excellus BlueCross BlueShield offers different types of policies across New York state counties. You may have an individual and family plan through the Marketplace or your employer. Those who qualify may have a Medicaid or Medicare plan. Not every policy is available in every county.
The individual and family plans vary based on how much the monthly premium is and how much they cover. A Bronze plan in the Marketplace will have the lowest premium but only cover about 60% of the cost of care. A Gold plan in the Marketplace is more expensive monthly but also covers about 80% of the cost of care. A silver plan offers a moderate premium and covers 70% of your care.
The Excellus Essential Plan is a free insurance plan available to people with lower or moderate incomes who do not qualify for Medicaid. This helps fill the gap for individuals who make too much to qualify for Medicaid but not enough to afford plans in the Marketplace. Each Essential plan has the same benefits and features, but the one you qualify for depends on your household size and income.
They also offer several free or low cost choices if you qualify for Medicaid or Child Health Plus, which is insurance coverage for eligible children up to age 19 based on your family’s gross income. Excellus offers different Medicaid plans depending on the county you live in.
Excellus also offers Medicare Advantage plans that replace Original Medicare and may include extra benefits such as dental, vision, and hearing coverage. However if you have an Advantage plan, you may need to use an in network provider and some care requires preauthorization.
Finally, Excellus BlueCross BlueShield offers dental plans for individuals and families that help cover preventive care, such as exams, fluoride treatments, and x-rays, as well as routine treatment such as cleanings and root canals.
How to Verify Coverage With Excellus BCBS
Not all policies have the same level of coverage for drug addiction treatment. You must verify your insurance coverage before starting treatment so you are not surprised by unexpected bills and can seek financial aid from appropriate sources to cover treatment your policy benefits do not cover.
Excellus has a member services phone number for individual and group policies and if you are on Medicare. Member Services can answer questions about your policy benefits and guide you to in network drug and alcohol addiction treatment centers.
A second option is to work with the treatment center of your choice. Many times they verify your insurance policy coverage free of charge and offer a quick phone assessment to determine if you are a good fit for their program. They can also estimate your out of pocket expenses based on your insurance policy coverage. Some treatment centers will help guide you in finding financial aid within the community, including scholarships and grants from local businesses, and may offer alternative payment plans or sliding scale fees.
What Inpatient Addiction Treatment Does Excellus BCBS Cover?
Most Excellus plans will cover necessary inpatient addiction care. Excellus will expect the clinician who refers you to residential treatment to show that it’s the level of care needed to address your illness severity. With some Excellus plans the referral might need to come from your primary care provider.
Depending on the substance you have been using you may have to go through medical detox before you can go to residential rehab. Some residential rehabs can do medical detox on site but not all can. While at detox the focus is to medically supervise your withdrawal to keep it safe and as comfortable as possible. It can take between three to ten days to withdraw from a substance for most people.
In residential rehab you can expect the focus of the treatment to change from medical management to building your recovery. Your stay may last weeks to months. Life in residential treatment is highly structured to help bring healthy routines back into your life. You’ll spend your day in individual counseling and groups that teach you how to live in recovery and prevent relapse.
What Outpatient Rehab Does Excellus BCBS Cover?
Most Excellus plans will cover some level of outpatient rehab but every plan is different. It’s important to get your insurance details before you commit to treatment — especially because you may need a referral or preauthorization to get coverage.
After inpatient care Excellus may cover treatment in a partial hospitalization program (PHP). Some people can start treatment at this level if they have a stable supportive living environment. PHP is a lot like residential rehab with the main difference being that you sleep at home and return daily for treatment. Like residential rehab the therapy groups center around teaching you how to prevent relapse and live in recovery.
After PHP or instead of it your provider may refer you to an intensive outpatient program (IOP) if your clinical condition warrants. The difference between IOP and PHP is the length of time you’re there each day. An IOP is usually two to three times a week and it might not last the entire day. This option is best for people who are trying to keep their job while they’re in treatment or who are returning to work after having been in treatment full time.
Excellus includes standard outpatient treatment providers in their network. With standard outpatient treatment you’ll meet with an addiction counselor and/or a medication provider on a regular basis. The usual frequency is once a month but you and your clinicians may agree on a different schedule. Note that certain plans may expect you to get a referral from your primary care provider for visits with a counselor or addiction specialist to be covered.
Does Excellus BCBS Cover Methadone & Suboxone (MAT)?
Addiction treatment that uses medications like methadone or Suboxone is commonly known as medication assisted treatment or MAT. You can use medications to help you treat opioid use disorder and alcohol use disorder. If MAT is a medically necessary part of your treatment plan then Excellus may cover it.
One way to use MAT is as part of a medically supervised withdrawal or detox. Medications can aid withdrawal from alcohol or benzodiazepines or opioids so that you avoid the worst health consequences of detox. Once you’re through detox there are medications that can help manage cravings and avoid relapse that your MAT provider can prescribe.
People who are dependent on opioids have another option with MAT and that’s to go on a maintenance dose. With maintenance MAT you avoid going through a full detox. You may not detox at all depending on whether you’re maintained with Suboxone or methadone. A MAT provider can give you a prescription for Suboxone. With methadone you would need to go to a clinic every day to get your dose.
Does Addiction Treatment Need to Be In Network?
The type of plan you have will dictate if you have to stay within the Excellus provider network to get addiction treatment. If you have an HMO the answer is probably yes. Even with plan types that let you go out of network you’ll want to be sure to read the fine print about what happens if you do. If you go out of network with a plan that allows that coverage your expenses are likely to be much higher.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
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