Excellus BlueCross BlueShield serves communities across upstate New York. They are an independent licensee of the Blue Cross Blue Shield Association of companies. This Federation allows independent companies to use Blue Cross Blue Shield resources while operating independently to serve the needs of local communities.
One of the key features of Excellus BlueCross BlueShield is its commitment to preventive care. They emphasize regular health screenings, wellness programs, and vaccinations. The company provides resources and support to policyholders to help manage chronic conditions like diabetes and heart disease to help reduce costly hospitalizations.
If you’re exploring treatment choices or comparing facilities that accept Excellus BCBS, you can also learn more about rehab options to find programs that match your coverage and needs.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private InsuranceSelf-Pay Options
Amazing place they helped me get my faith back and I really enjoyed the groups. It was honestly the best treatment I have been to and I have been to guide quite a few. Thank you so much
chris carter
1 week ago
The staff and community were incredible. Very accommodating!
Kyle Forbes
2 weeks ago
Great place. Great staff. Hepsibeth is an excellent counselor!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Self-Pay OptionsPrivate insurance
The staff were amazing. Can really tell the people care about you. Amazing people who have lived through the experience and recovery they are trying to show all of us. Can’t recommend it enough.
Tyler
3 weeks ago
such a good facility. love all the staff! nicole is an awesome therapist!
Sydney Shaw
1 month ago
All In Solutions received me with open arms for the second time. The staff make sure you receive a high quality care treatment. I’m grateful for the love and care . God continue to bless everyone.Thank you for you do .
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisOpioid AddictionSubstance AbuseMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private insuranceSelf-Pay Options
All In Solutions changed my life in ways I can’t fully put into words. I came in feeling lost, broken, and unsure if recovery was even possible for me. From day one, I was met with genuine compassion, patience, and people who truly cared about me as a person, not just my addiction.
This program helped me heal not only mentally and emotionally, but spiritually. I found a connection to something greater than myself, learned how to sit with hard feelings instead of running from them, and started to believe that my life had purpose again. They gave me the tools, support, and safe environment I needed to grow, rebuild my self-worth, and create a foundation for a healthy future.
Today, I am over a year sober — a miracle and a second chance at life that I don’t take for granted. That new beginning started here. I will always be grateful to All In Solutions for helping me find hope, strength, faith, and a new way to live.
Monica Bitrick
1 month ago
All In Solutions has changed my life... I highly recommend this program to anyone fighting drug addiction or any problems they are facing in life. ALL the staff are amazing and very professional!! When I got here I had no hope on my future and now that I've completed this program, my dreams are becoming reality. They have taught me so much about myself and life in general to the point that I have COMPLETE confidence that I will stay sober and be able to accomplish any goal I set forward. Thank you to all the staff at All in Solutions, you guys ROCK!!!
Forest Boyz
1 month ago
All In Solutions changed my life! I originally committed to 30 days but less than a week in extended to 90, the staff truly care about their clients and the therapy is top tier! Would’ve stayed longer if u could:)
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The Recovery Team New Jersey truly sets the standard for compassionate, high-quality care. From the moment you walk in, the staff is welcoming, professional, and genuinely invested in each person’s recovery. The environment is clean, supportive, and structured in a way that promotes healing and growth. You can tell this team is passionate about what they do and treats everyone with dignity and respect. I highly recommend The Recovery Team to anyone seeking effective, caring addiction treatment in New Jersey.
Nicolette Caimi
1 month ago
Great facility! Would definitely recommend!!
Rebecca Mayo
1 month ago
The Recovery Team New Jersey has helped me in my recovery in multiple ways. The structure of the program has kept me on point which is extremely important in early recovery. The staff here takes good care of us especially Phil. I can tell he genuinely cares about me and wants the best for me in my future and I know this not only by his words but by his actions. Stand up dude.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Private InsuranceSelf-Pay Options
It’s been great and friendly. I highly recommend rob, cc and Sabrina not to mention Carlos. It’s been nice meeting you all!🙂
David Phelps
1 week ago
All In Solutions was the best decision I’ve made in my life. From the moment Jason picked me up from the airport, to Sam and Keith doing my intake, Ms.Dela making sure I had food, the nurses and providers being so attentive to my medical needs, the therapists and facilitators helping me to rediscover my inner child and helping love myself again and all the techs that made sure I always had what I neeeded. Special shout out to CeCe, Trinity, Carlos, Rob, Fab, Jason, Ricky and chef Jason! Love this place! Let them help you find your sober self!!!
Sean White
2 weeks ago
The staff were great to work with. Location clean. I just wish that some issued were addressed sooner and there was access to some grass. They helped me work through issues i didnt even know were associated with my problem and took me through the entire process. Thank you team.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Self-Pay OptionsPrivate insurance
AIS Treatment Center truly changed my life. From day one, the staff were incredibly supportive, compassionate, and genuinely invested in my recovery. My Counselor Jason & other counselors and therapists took the time to really listen and gave me practical tools I still use today to stay accountable and grounded.
The environment felt safe, welcoming, and clean, which made a huge difference during a very vulnerable time. What stood out most was the sense of community — I never felt judged, only encouraged.
If you or a loved one are serious about recovery and looking for a place that actually cares, I can’t recommend AIS enough. I’m extremely grateful for everything they’ve done for me.
Dearius Williams
1 week ago
The staff is amazing. This place truly saved my life. I would highly recommend AIS to anyone serious about sobriety.
Lacey Paxton
1 week ago
The most amazing recovery experience. This time was so different (in a good way), thanks to my counselor Jason who really helped me dig deep into what I needed to work on and how to become the best and truest version of myself. He cares about all the clients that walk through that door and wants everyone to see the potential that he sees in them. I love all of the staff at this place and love the calm, warm, and homey feels that the women’s house brings. I would highly recommend for others to start their sobriety journey at All in Solutions, there isn’t a better place to find a community and grow.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I highly recommend this Center for Recovery it is the best place I've ever seen or been to for treatment. The staff is very helpful and friendly. The classes were very educational and helpful. An excellent place for recovery!
Becky Allbright
1 week ago
Te groups are amazing! Communication is terrible. But I would definitely come back when needed
Ashley Headlee
1 week ago
I received exactly the kind of care I had hoped for and I am leaving treatment feeling ready to face the world. Much of the staff is in recovery themselves and it really showed in their understanding and lack of judgment when treating me. I really loved my time here.
This is an ad and The Recovery Team – North Little Rock is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Awesome experience!! All the staff, nurses, and therapist were great! They made my detox as comfortable as possible. The beds were comfortable, rooms were clean, the food was great! Would recommend to anyone struggling.
Vanessa Detherage
5 days ago
I just this 7 years sober yesterday. By the grace of God and The Haven and The Recovery Team, I am still sober! If it weren’t for the Haven and TRT, I wouldn’t be alive today! Thank you to everyone there for saving my life!
Joseph Talachy
1 week ago
I value commitment dearly and I clearly witnessed a commitment to.excellence at the Haven. From the moment I arrived, it was clear that this was a special place. I can go on a long tirade about all the wonderful amenenities such as the 24 hr cafe, super comfy bed, massages, etc, but the most important to me were the preeminent therapy, and the amazing people
who work there.
I have a special place in my heart for some special people you will have the pleasure of meeting Roni and Ashley, amazing people who gets things done. Karen, Jason, Anthony, Lauren, Alexus, Harriet, Johnny, Matt, Gene, Leslie, TaRonce, DaQuan and Myke M (A Genius!)...to name s few. Ii am forever grateful for what i learned here. A very special thank you to Karen and Jason, my therapists, Roni and Ashley, Lauren, Anthony for making things happen with a big smile, the cleaning staff for keeping the place spotless. A delicious menu completes this great Haven. My decision to come to the Haven was one of the best decisions of my life.
Billy L.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Opioid AddictionDrug AddictionSubstance AbuseMental HealthAlcoholismMental Health and Substance AbuseDual Diagnosis
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
This place goes above and beyond for its clients. Let’s just say I’ve been there more than once on my road to recovery. The staff have become my second family. They have an alumni person that’s reaches out to clients to follow up after treatment and I call her my guardian angel. This place saved my life more than once and I believe it could do the same for you or your loved one. Highly recommend!
Jason Perry
7 months ago
Numa is a wonderful facility helping many people suffering from the disease of addiction. The staff truly cares and shows the utmost attention to detail. I would recommend to any family member or friend!!!
Alex Spivak
10 months ago
Great place to heal and grow. The staff care and are willing to help if you let them. Educational and useful groups that prepare you for relapse prevention and coping skills etc. Definitely recommend if you or a loved one are looking for a treatment center that CARE about their clients.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
These are great folks here. A close friend of our family (Single Mother) approached me about her Son. He was in bad shape with drugs and had been on the Street for 24 months. It was life or death. I was totally helpless until I got the # for Never Alone. We were able to get James (Her Son) in treatment almost immediately, followed by after care programs. James is now clean and sober and counseling other youths struggling with drugs. They saved his Life!!
A D
6 days ago
As a parent, choosing treatment for your child is incredibly difficult, but sending them to Never Alone was the best decision we could have made. The staff showed genuine compassion and truly cared about my child’s well-being, not just their recovery but their emotional growth too. We saw positive changes that gave our family hope again. Communication with parents was great, and my child felt safe and supported the entire time. I’m so grateful for everything they did for our family.
Nicolette Caimi
6 days ago
Navigate through the most challenging times; it is a commendable organization that provides assistance to youth and families during their most difficult moments, particularly when they feel isolated and misunderstood. 'Never Alone' aids children and families in discovering hope and guidance during their darkest hours. I will always be thankful for their empathetic support.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Great experience. Clean facility and great staff. They helped me through the whole process to make it smooth. If you’re apprehensive, please just do it.
You will not regret it! Thank you everyone at ICFR
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Frequently Asked Questions
Does Excellus BCBS Cover Addiction Treatment?
Most Excellus BlueCross BlueShield health insurance policies cover drug rehab and addiction treatment. The 2010 Affordable Care Act requires most insurance plans to cover 10 essential health benefits, which include both mental health and substance use treatment. However, there are exceptions to the law, and every plan is different, so be sure to check your coverage details before you begin rehab.
Your insurance plan will also focus on covering medically necessary care, which will be largely determined by the treatment plan your doctor creates. Work closely with your doctor so you know what kind of treatment to look for when it’s time to start your recovery.
What Type of Plans Does Excellus BCBS Offer
Excellus BlueCross BlueShield offers different types of policies across New York state counties. You may have an individual and family plan through the Marketplace or your employer. Those who qualify may have a Medicaid or Medicare plan. Not every policy is available in every county.
The individual and family plans vary based on how much the monthly premium is and how much they cover. A Bronze plan in the Marketplace will have the lowest premium but only cover about 60% of the cost of care. A Gold plan in the Marketplace is more expensive monthly but also covers about 80% of the cost of care. A silver plan offers a moderate premium and covers 70% of your care.
The Excellus Essential Plan is a free insurance plan available to people with lower or moderate incomes who do not qualify for Medicaid. This helps fill the gap for individuals who make too much to qualify for Medicaid but not enough to afford plans in the Marketplace. Each Essential plan has the same benefits and features, but the one you qualify for depends on your household size and income.
They also offer several free or low cost choices if you qualify for Medicaid or Child Health Plus, which is insurance coverage for eligible children up to age 19 based on your family’s gross income. Excellus offers different Medicaid plans depending on the county you live in.
Excellus also offers Medicare Advantage plans that replace Original Medicare and may include extra benefits such as dental, vision, and hearing coverage. However if you have an Advantage plan, you may need to use an in network provider and some care requires preauthorization.
Finally, Excellus BlueCross BlueShield offers dental plans for individuals and families that help cover preventive care, such as exams, fluoride treatments, and x-rays, as well as routine treatment such as cleanings and root canals.
How to Verify Coverage With Excellus BCBS
Not all policies have the same level of coverage for drug addiction treatment. You must verify your insurance coverage before starting treatment so you are not surprised by unexpected bills and can seek financial aid from appropriate sources to cover treatment your policy benefits do not cover.
Excellus has a member services phone number for individual and group policies and if you are on Medicare. Member Services can answer questions about your policy benefits and guide you to in network drug and alcohol addiction treatment centers.
A second option is to work with the treatment center of your choice. Many times they verify your insurance policy coverage free of charge and offer a quick phone assessment to determine if you are a good fit for their program. They can also estimate your out of pocket expenses based on your insurance policy coverage. Some treatment centers will help guide you in finding financial aid within the community, including scholarships and grants from local businesses, and may offer alternative payment plans or sliding scale fees.
What Inpatient Addiction Treatment Does Excellus BCBS Cover?
Most Excellus plans will cover necessary inpatient addiction care. Excellus will expect the clinician who refers you to residential treatment to show that it’s the level of care needed to address your illness severity. With some Excellus plans the referral might need to come from your primary care provider.
Depending on the substance you have been using you may have to go through medical detox before you can go to residential rehab. Some residential rehabs can do medical detox on site but not all can. While at detox the focus is to medically supervise your withdrawal to keep it safe and as comfortable as possible. It can take between three to ten days to withdraw from a substance for most people.
In residential rehab you can expect the focus of the treatment to change from medical management to building your recovery. Your stay may last weeks to months. Life in residential treatment is highly structured to help bring healthy routines back into your life. You’ll spend your day in individual counseling and groups that teach you how to live in recovery and prevent relapse.
What Outpatient Rehab Does Excellus BCBS Cover?
Most Excellus plans will cover some level of outpatient rehab but every plan is different. It’s important to get your insurance details before you commit to treatment — especially because you may need a referral or preauthorization to get coverage.
After inpatient care Excellus may cover treatment in a partial hospitalization program (PHP). Some people can start treatment at this level if they have a stable supportive living environment. PHP is a lot like residential rehab with the main difference being that you sleep at home and return daily for treatment. Like residential rehab the therapy groups center around teaching you how to prevent relapse and live in recovery.
After PHP or instead of it your provider may refer you to an intensive outpatient program (IOP) if your clinical condition warrants. The difference between IOP and PHP is the length of time you’re there each day. An IOP is usually two to three times a week and it might not last the entire day. This option is best for people who are trying to keep their job while they’re in treatment or who are returning to work after having been in treatment full time.
Excellus includes standard outpatient treatment providers in their network. With standard outpatient treatment you’ll meet with an addiction counselor and/or a medication provider on a regular basis. The usual frequency is once a month but you and your clinicians may agree on a different schedule. Note that certain plans may expect you to get a referral from your primary care provider for visits with a counselor or addiction specialist to be covered.
Does Excellus BCBS Cover Methadone & Suboxone (MAT)?
Addiction treatment that uses medications like methadone or Suboxone is commonly known as medication assisted treatment or MAT. You can use medications to help you treat opioid use disorder and alcohol use disorder. If MAT is a medically necessary part of your treatment plan then Excellus may cover it.
One way to use MAT is as part of a medically supervised withdrawal or detox. Medications can aid withdrawal from alcohol or benzodiazepines or opioids so that you avoid the worst health consequences of detox. Once you’re through detox there are medications that can help manage cravings and avoid relapse that your MAT provider can prescribe.
People who are dependent on opioids have another option with MAT and that’s to go on a maintenance dose. With maintenance MAT you avoid going through a full detox. You may not detox at all depending on whether you’re maintained with Suboxone or methadone. A MAT provider can give you a prescription for Suboxone. With methadone you would need to go to a clinic every day to get your dose.
Does Addiction Treatment Need to Be In Network?
The type of plan you have will dictate if you have to stay within the Excellus provider network to get addiction treatment. If you have an HMO the answer is probably yes. Even with plan types that let you go out of network you’ll want to be sure to read the fine print about what happens if you do. If you go out of network with a plan that allows that coverage your expenses are likely to be much higher.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.