Excellus BlueCross BlueShield serves communities across upstate New York. They are an independent licensee of the Blue Cross Blue Shield Association of companies. This Federation allows independent companies to use Blue Cross Blue Shield resources while operating independently to serve the needs of local communities.
One of the key features of Excellus BlueCross BlueShield is its commitment to preventive care. They emphasize regular health screenings, wellness programs, and vaccinations. The company provides resources and support to policyholders to help manage chronic conditions like diabetes and heart disease to help reduce costly hospitalizations.
If you’re exploring treatment choices or comparing facilities that accept Excellus BCBS, you can also learn more about rehab options to find programs that match your coverage and needs.
By Michelle Tavares
Michelle Tavares is a registered nurse with over 15 years of experience in mental health nursing. She has worked in inpatient and outpatient settings as well as in bedside and administrative roles. She is a fighter of stigma and an advocate for getting people the mental health services they need.
Medically Reviewed by Anna Spooner
Anna has 10 years of experience in insurance and has been a content and copywriter since 2011. She strives to make all of her writing approachable and easy to understand while drinking copious amounts of tea. Anna writes about accessing addiction treatment, insurance, and finance.
This is an ad and The Haven Detox – New Jersey is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Self-Pay OptionsPrivate insurance
This place is amazing helped me get my life started on the right track, I really appreciate the faith based atmosphere great staff and wonderful community highly recommend this place for anyone still struggling with active addiction!
Jared McGinnis
1 week ago
This facility is recognized as the premier treatment center in Florida. Look no further... this is the one. Make the call to get your life back on track.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisOpioid AddictionSubstance AbuseMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private insuranceSelf-Pay Options
Great experience great staff
Alex Pingitore
6 days ago
God bless everyone in this facility! They saved my life. Before coming here I was hopeless and depressed from my alcoholism and saw no way out. I initially agreed to 21 days but completed 115 days after seeing how beneficial the work they were doing for me TRULY was. I’d recommend this to any and everyone seeking help. If you’re debating about this place, COME! Experience this for yourself.
tiahnie gibbs
6 days ago
My time spent here was fantastic! Staff were amazing was the best decision and experience I have ever made and had. Highly recommend this place if ur looking for recovery it starts here.
This is an ad and The Haven Detox – New England is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
nice and friendly staff who put client care first and super nice and clean facility
Cade Jackson
5 days ago
Great facility and even better staff!
Anna Allen
2 weeks ago
Oh my goodness, this was the best treatment facility. After they take me to Chattanooga, I feel it will be my last. I'm going to miss the staff; Mrs V has been so awesome, and Ms. Mechell, and Mrs, Tamiyah, and Desmond just a few that have made it a great experience.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Private InsuranceSelf-Pay Options
All in Solutions is the best Rehab I've been to, unfortunately this is my 3rd attempt. I have received more knowledge,and support than I've received in the last two. 5 stars
Frank Simmons
1 week ago
Its the best decision I could have made!! They have great groups through the day!! I came in a mess leaving a happy and blessed man!! All the techs are caring and thoughtful. Great nurse's they take really good care of you!! Don't miss 9:00 group with Kristina. She gets the day started. But all groups are a must to attend. Much love to all at all in solutions. Also they have an amazing Chef!! Food is excellent!!
Neil Hooper
2 weeks ago
Highly recommend, I spent 22 days in there and was one of the best experience. Carlos was the one who picked me up from the airport , he was very nice and explained the whole process to me. Group therapy was my favorite. Highly recommend if you need the help.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental HealthMental Health And Substance Abuse
Adult ProgramSeniors ProgramLGBTQ Program
Private insuranceSelf-pay options
Ya era hora que esta Isla contara con un centro completo e integral. Un salvavidas para los que de VERDAD BUSCAN Y QUIEREN un cambio en sus vidas. Un faro de esperanza para sus familias. Un personal muy dedicado. Un lugar muy agradable. El centro esta en fase de crecimiento y en desarrollo de sus facilidades lo que les permitira mas pacientes y mas servicios. Aqui encontraras los 28 dias que marcan un buen comienzo a aquellos con mente y corazon dispuestos a un cambio de rumbo.
Remax Zone Puerto Rico
3 weeks ago
Excelente lugar, gran servicio y el personal realmente se preocupan por ti.
This is an ad and Never Alone – Adolescent Addiction Treatment Center is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I admitted myself for mental health. I was beyond terrified about seeking help that I had so desperately needed. But the beautiful people at ICFR helped me feel comfortable. The group facilitators were well beyond amazing. They have taught me so many skills that I can now take out into the world and continue my journey of mental health recovery. And the resident community is amazing. Everyone advocates for each other, and no one judges anyone. I want to give everyone at ICFR Bloomington a huge thank you for everything they have taught me. Keep doing the work that you do.
Dylan Shelton
1 week ago
Very helpful for mental health. I will say you get as much out of here as you put in. My therapist and the staff have been wonderful and I’ve learned a lot of useful tools for my life moving forward. I’m not fixed, but I have more balance.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Phenomenal place! All of the staff are very helpful and friendly. Anthony, client care coordinator is always checking in to make sure you are ok and if anything is needed, helps with a smile! Jason(therapist) is great, more in tuned than most I have seen. . Karen (EMDR) is gifted and am privileged to have been able to work with her. Magic Mike will blow your mind with his knowledge and things he can do. Food is good. Facility is clean. Beds on residential side are comfy.bon detox they are average. Such an amazing group! The only reason I gave 4 stars is this is not the place for residential treatment ....groups are aa ..lecture type no real interaction
LEA
2 weeks ago
Drivers picked me up, they were very professional. No judging, staff is friendly and all here to help and the kitchen is great ! And they even have ice cream !
erik bailey
2 weeks ago
I was so scared and nervous upon just asking for help. Thank you God I came here the staff are so caring and understanding no judgment was passed at. Morning noon or night they are here for you. The facility its self is 10/10 the staff is 109% on your side ready to listen and help. Most places you have to tell half truths here NOPE the all understood where you are coming from and are so. Amazing and down to earth and couldn’t be better. This has been the best experience of my life and after detox they make all the arrangements for you and are more than happy to do. Thank you so much to all the staff for the loving care
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
This is an ad and The Haven Detox – Arizona is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
The combination of filters you have selected has no results. Please refine your selections and try again.
Frequently Asked Questions
Does Excellus BCBS Cover Addiction Treatment?
Most Excellus BlueCross BlueShield health insurance policies cover drug rehab and addiction treatment. The 2010 Affordable Care Act requires most insurance plans to cover 10 essential health benefits, which include both mental health and substance use treatment. However, there are exceptions to the law, and every plan is different, so be sure to check your coverage details before you begin rehab.
Your insurance plan will also focus on covering medically necessary care, which will be largely determined by the treatment plan your doctor creates. Work closely with your doctor so you know what kind of treatment to look for when it’s time to start your recovery.
What Type of Plans Does Excellus BCBS Offer
Excellus BlueCross BlueShield offers different types of policies across New York state counties. You may have an individual and family plan through the Marketplace or your employer. Those who qualify may have a Medicaid or Medicare plan. Not every policy is available in every county.
The individual and family plans vary based on how much the monthly premium is and how much they cover. A Bronze plan in the Marketplace will have the lowest premium but only cover about 60% of the cost of care. A Gold plan in the Marketplace is more expensive monthly but also covers about 80% of the cost of care. A silver plan offers a moderate premium and covers 70% of your care.
The Excellus Essential Plan is a free insurance plan available to people with lower or moderate incomes who do not qualify for Medicaid. This helps fill the gap for individuals who make too much to qualify for Medicaid but not enough to afford plans in the Marketplace. Each Essential plan has the same benefits and features, but the one you qualify for depends on your household size and income.
They also offer several free or low cost choices if you qualify for Medicaid or Child Health Plus, which is insurance coverage for eligible children up to age 19 based on your family’s gross income. Excellus offers different Medicaid plans depending on the county you live in.
Excellus also offers Medicare Advantage plans that replace Original Medicare and may include extra benefits such as dental, vision, and hearing coverage. However if you have an Advantage plan, you may need to use an in network provider and some care requires preauthorization.
Finally, Excellus BlueCross BlueShield offers dental plans for individuals and families that help cover preventive care, such as exams, fluoride treatments, and x-rays, as well as routine treatment such as cleanings and root canals.
How to Verify Coverage With Excellus BCBS
Not all policies have the same level of coverage for drug addiction treatment. You must verify your insurance coverage before starting treatment so you are not surprised by unexpected bills and can seek financial aid from appropriate sources to cover treatment your policy benefits do not cover.
Excellus has a member services phone number for individual and group policies and if you are on Medicare. Member Services can answer questions about your policy benefits and guide you to in network drug and alcohol addiction treatment centers.
A second option is to work with the treatment center of your choice. Many times they verify your insurance policy coverage free of charge and offer a quick phone assessment to determine if you are a good fit for their program. They can also estimate your out of pocket expenses based on your insurance policy coverage. Some treatment centers will help guide you in finding financial aid within the community, including scholarships and grants from local businesses, and may offer alternative payment plans or sliding scale fees.
What Inpatient Addiction Treatment Does Excellus BCBS Cover?
Most Excellus plans will cover necessary inpatient addiction care. Excellus will expect the clinician who refers you to residential treatment to show that it’s the level of care needed to address your illness severity. With some Excellus plans the referral might need to come from your primary care provider.
Depending on the substance you have been using you may have to go through medical detox before you can go to residential rehab. Some residential rehabs can do medical detox on site but not all can. While at detox the focus is to medically supervise your withdrawal to keep it safe and as comfortable as possible. It can take between three to ten days to withdraw from a substance for most people.
In residential rehab you can expect the focus of the treatment to change from medical management to building your recovery. Your stay may last weeks to months. Life in residential treatment is highly structured to help bring healthy routines back into your life. You’ll spend your day in individual counseling and groups that teach you how to live in recovery and prevent relapse.
What Outpatient Rehab Does Excellus BCBS Cover?
Most Excellus plans will cover some level of outpatient rehab but every plan is different. It’s important to get your insurance details before you commit to treatment — especially because you may need a referral or preauthorization to get coverage.
After inpatient care Excellus may cover treatment in a partial hospitalization program (PHP). Some people can start treatment at this level if they have a stable supportive living environment. PHP is a lot like residential rehab with the main difference being that you sleep at home and return daily for treatment. Like residential rehab the therapy groups center around teaching you how to prevent relapse and live in recovery.
After PHP or instead of it your provider may refer you to an intensive outpatient program (IOP) if your clinical condition warrants. The difference between IOP and PHP is the length of time you’re there each day. An IOP is usually two to three times a week and it might not last the entire day. This option is best for people who are trying to keep their job while they’re in treatment or who are returning to work after having been in treatment full time.
Excellus includes standard outpatient treatment providers in their network. With standard outpatient treatment you’ll meet with an addiction counselor and/or a medication provider on a regular basis. The usual frequency is once a month but you and your clinicians may agree on a different schedule. Note that certain plans may expect you to get a referral from your primary care provider for visits with a counselor or addiction specialist to be covered.
Does Excellus BCBS Cover Methadone & Suboxone (MAT)?
Addiction treatment that uses medications like methadone or Suboxone is commonly known as medication assisted treatment or MAT. You can use medications to help you treat opioid use disorder and alcohol use disorder. If MAT is a medically necessary part of your treatment plan then Excellus may cover it.
One way to use MAT is as part of a medically supervised withdrawal or detox. Medications can aid withdrawal from alcohol or benzodiazepines or opioids so that you avoid the worst health consequences of detox. Once you’re through detox there are medications that can help manage cravings and avoid relapse that your MAT provider can prescribe.
People who are dependent on opioids have another option with MAT and that’s to go on a maintenance dose. With maintenance MAT you avoid going through a full detox. You may not detox at all depending on whether you’re maintained with Suboxone or methadone. A MAT provider can give you a prescription for Suboxone. With methadone you would need to go to a clinic every day to get your dose.
Does Addiction Treatment Need to Be In Network?
The type of plan you have will dictate if you have to stay within the Excellus provider network to get addiction treatment. If you have an HMO the answer is probably yes. Even with plan types that let you go out of network you’ll want to be sure to read the fine print about what happens if you do. If you go out of network with a plan that allows that coverage your expenses are likely to be much higher.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
Calls to numbers on a specific treatment center listing will be routed to that treatment center. Calls to any general helpline could be forwarded to SAMHSA or a verified treatment provider.
If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.