Health Alliance is a health insurance provider with headquarters in Illinois. They offer a range of plans for individuals and families along with employers and Medicare beneficiaries. The company was started in 1980 and prides itself on having developed an extensive network of healthcare providers that emphasizes preventive care and chronic disease management.
There is a strong focus on providing high quality affordable healthcare coverage across various plan types including Medicare Advantage plans. Plans can be Health Maintenance Organizations (HMOs) or Preferred Provider Organizations (PPOs). The mission is to reduce healthcare costs through innovative solutions and customer focused services.
If you’re considering various treatment pathways or determining network availability, you can learn more about rehab options to find programs aligned with your insurance.
I cannot thank DFC enough for my recovery experience. I've been to rehab before and nothing compares to the tools and recovery that Joseph and the entire staff at DFC was able to offer me. I feel confident moving forward that there will be much light in my life ahead. If you are seeking help, I strongly recommend Design For Change. Thank you for everything.
Jennifer Webster
1 month ago
The staff was amazing. Tamara was especially awesome Joe the owner is absolutely wonderful. I had a wonderful experience and I’m on my way to recovery.
Charles Stevens
3 months ago
Design for change has a good counselor support system. They do the 12 steps daily and show a good insight about addiction and how to recover. This is my third time at treatment but first time here and believe I may have found the last piece that Will set me free. I appreciate the time that was spent to better my life
AlcoholismOpioid AddictionDrug AddictionDual DiagnosisSubstance AbuseMental Health
Adult ProgramYoung Adult ProgramLGBTQ ProgramMilitary Program
Private InsuranceSelf-Pay OptionsSliding Scale Payment AssistanceFinancial Aid
My names Anthony, I just gotta say I moved up to Pennsylvania from south Florida 2 months ago and I’ve been through others programs before in the past and at Provive I’ve been welcomed with open arms. The community of therapists and practitioners go above and beyond to provide guidance and support for me and patients as a whole. I love this program and have never been better in my life
Thanks Provive !!
ANTHONY ERNEST
7 months ago
Simply an awesome caring facility. The staff gives 100 percent and then some! They display a true genuine concern for those in their care. Communication is exceptional! My son has been in many facilities over the years and Provive Welles is the best place that he has been in and made the most progress. Everyone that I’ve communicated with was phenomenal.
However, the majority of my communications were with Megan, Emily and David. I must give them special recognition for my sincerest appreciation.
Thank you Provive Wellness for caring for my son above and beyond my expectations.
Tina & Thomas
Tina and Tom Roberts
9 months ago
I’ve been with Provive for about a month or so now. I was having urges to drink myself into a blackout state. Been this way for about a week….I mentioned it in front of the house manager and nothing happened. Today was the worst of my urges. Megan had reached out to check on me and she was able to help me through without relapsing…. Thank you, Megan for all your help!!
I can’t say enough good things about my experience in Suncloud outpatient programming. The group therapy environment along with the individual care you receive is truly amazing. You are given the tools to work on yourself in an environment that is supportive, free of judgement, and with staff and peers who want the best for you. I made friends and worked with staff here that I will remember for a lifetime. It works if you work it
Stephen Linder
3 months ago
I am consistently blown away by the care that SunCloud provides for individuals specifically with co-occurring disorders. They have a new adolescent residential program in Matteson, IL where care is literally non-existent. Colleen Kestel is their VP of Operations and is very selective on who she works with. I’ve trusted Colleen as a dietitian for many years, as well as Dr. Kim Dennis. I highly recommend SunCloud, especially for those with co-occurring disorders, who need a higher level of care!
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid Addiction
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
All I have to say is I could not have gotten clean with NLR! This place is amazing all the staff are excellent make you feel good about being there. Walking in to the gates I had so many emotions but seeing everyone smile and say hello gave me some ease. If you are looking to sleep all day and think you’re on vacation this definitely ain’t the place for you. You’re busy all day. The classes you take a lot from them Mitch and Rob man they really pump knowledge that will have like shit was it really that bad that I needed to be out there doing x y z. The chief Shilpa ABSOLUTELY AMAZING L!!! Meals amazing 5 star and she is just the sweetest. Lupe chief Shiloh’s assistant absolutely amazing!!! All the clinical techs all so cool very friendly they too started their journey with new life so they know exactly what you’re going through cause they come from the same life styles. I recommend new life too everyone in the addiction. Today I have 90 days clean by the grace of god and new life.
Vanessa Botello
3 months ago
I had a really positive experience at New Life Recovery Center. From day one, everyone made me feel welcome and not judged. It’s a calm, supportive place where you can actually focus on getting better and figuring things out.
What makes this place different is the staff. Every person I met has been through addiction themselves, so they truly get it. You’re not talking to people reading from a book. You’re talking to people who have lived it and come out the other side. That shows in the way they listen, the way they talk to you, and the patience and compassion they bring every day.
The groups were helpful and real. People share honestly and support each other. The counselors and techs are down to earth and always willing to talk if you’re having a rough day. You can tell they care and want you to succeed.
If you’re looking for a place where people understand recovery on a personal level and treat you with respect and kindness, I’d recommend New Life Recovery Center. It’s a solid, supportive community for anyone trying to get their life back on track.
VS
4 months ago
New Life Recovery changed my life. I started my journey to recovery in their in patient treatment rehab, after I graduated I moved to their day treatment program and am currently enrolled in the intensive out patient program. Having the after rehab programs has been a huge help to me. Thank you New Life for giving me all the tools and support I need to live a life in recovery
I began IOP and individual counseling at Rosecrance in February 2026, and I can honestly say it has been one of the most positive and impactful decisions I’ve made. My counselor Dominique is truly exceptional — she embodies everything you hope to find in a counselor.
From my very first session, Dominique made me feel genuinely heard and understood. She listens with real empathy, never makes you feel judged, and creates a space where it’s safe to be completely honest. That kind of environment is rare and so incredibly valuable, especially when you’re navigating something difficult in your personal life.
What sets Dominique apart is her combination of warmth and professionalism. She doesn’t just listen — she provides thoughtful guidance and practical tools that I’ve been able to carry with me outside of our sessions. Her knowledge and approach have helped me build real coping skills that have made a meaningful difference in my day-to-day life.
Rosecrance as an organization has also impressed me with the quality of care and the caliber of their staff. Dominique will absolutely keep you on your toes, but if you want it bad enough, anything is possible — just put the work in and you will have true companionship throughout the entire experience. I cannot recommend her enough.
I highly recommend Lakeside Milam in Eastlake. Caring staff, strong program, accountability with love. If you are struggling with addiction there is help, your life can change for the better, take the first step and stop living in fear.
Alicia Nicas
3 weeks ago
Essential to my recovery and sobriety. Specifically helped drastically by mental health services and group therapy.
Ezra Delsohn
4 months ago
I had a really positive experience working with Kim Westom for my drug and alcohol evaluation. She was kind, professional, and genuinely took the time to listen and understand my situation instead of just checking boxes.
Kim made what could've been a stressful process feel respectful and fair.
I truly appreciate her balanced approach and the supportive recommendation she provided. You can tell she cares about people. I'd absolutely recommend her to anyone needing an evaluation - she's compassionate, thorough, and treats you like a human being, not a case file.
Wonderful place to start off on the right foot sober.
Black Bird loveable
4 months ago
Awesomeness 😎 🫘
Christopher Munn
6 months ago
Kediz house is so amazing the staff treat you with respect (Ms Debra) Mrs (Monet) and the supervisor (MR Eddie )and (MS Karen)( Ms Patricia )Ms Judy)are very down to earth.. the only thing the staff asked for you to be very serious about your recovery plan and I love their structure at this place drugs tested is every day and housing is available if u serious about your business and the food is good if chef Wayne cook 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Hooper Detox Center Saved My Life, and Gave me a second chance at life. I entered Hooper on Jan 20th, 2025 and here it is April 13th 2026, and in 7 short days I will be celebrating 15 months clean and sober!!! I have an amazing job through Central City Concern, just moved into my very first apartment that I worked so hard for, and I have an amazing relationship back with my kiddos! I love and I'm proud of the woman I see staring back at me in the mirror every morning I wake up another day the way God had always wanted me to be and that's Clean n Sober!!!!! Thank you Hooper Detox Center for giving me my life back and for being the first stepping stone I took in my Recovery Journey!!!! 🙏🙏💯❤️💕🏵️🌞
Sarah Eaton
2 months ago
I still have my nail polish on weeks later with gratitude. The incredible support is indescribable...
Penni Dill
7 months ago
Counselor nodded out on me 😆 I like to believe he was on methadone or Suboxone but he literally asked me how long he was out when he came to. All while talking about super personal information... I've been there three times... Not since the 90s old location .. thank you Lord above..
Another time the guy had the exact same line "don't you want to go to the ocean and throw your girlfriend in it type of shit 😂" same guy ten years apart it was beyond memorable. But this place plants seeds that lead to a life of substance free Bliss!! The acupuncture in the AM and evening AA/NA Meetings meant everything to me.
Laura is excellent! You get to be you, and to be in a peaceful conducive environment aimed at healing. Thank you!
Peter S
1 month ago
Great place for anyone beginning there journey of sobriety. If you start here you'll finish where you want to . Best Counselor ever .
Tim corse
2 months ago
It was my first time at Rosecrance. It was very comfortable with my time with Robert. There’s a lot to my story to relate, and Robert listened very attentively and asked questions at the right time. He did take the time to make sure that I was comfortable with everything,
If you don't like gateway you really just don't like yourself and that just shows you're in the right place to get the right start it's all love
FEee
4 weeks ago
Gateway saves my life! The staff is the best of the best! The nurses especially Gwen couldn’t be better 🫶🏽
Joan Mckenna
2 months ago
I really like the staff here. They're genuinely trying to help you. They have great programs to cope, manage and recognize what you need. I got really lucky because I had a group of strong, collective, beautiful women. The only thing that sucked was it was winter and someone came in with the flu. It was the worse 10 days of my life and my medicine never came... Other than that I'm still sober and working hard at sober living and it's all thanks to this place helping me network out.
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Frequently Asked Questions
Does Health Alliance Cover Addiction Rehab?
Health Alliance offers various insurance plans. Those that are offered in the Insurance Marketplace and Medicare Advantage plans are required to provide treatment for mental health conditions and substance use disorders. This requirement is based on the Affordable Care Act.
However there are exceptions to this rule. Some employer plans are not required to offer addiction treatment. However if treatment is offered it must have the same benefits and limitations as other medical or surgical care benefits in the plan.
Since coverage amounts and requirements to receive benefits vary it’s important to verify your insurance coverage before starting treatment. When you verify insurance coverage you will learn how much is left on your deductible for the year and what your co-payment requirements are. You can also find out and whether the treatment center is in or out of your insurance plan network.
What Are Health Alliance Plans?
The Health Alliance Insurance Marketplace plans are designed for individuals and families who purchase their insurance independently of their employers. Your coverage options offer different levels of premiums and out of pocket costs. This helps the plans fit a variety of budgets. Health Alliance emphasizes preventive care and gives you access to a broad network of healthcare providers.
Medicare beneficiaries can purchase Medicare Advantage plans that combine hospital and medical benefits in one plan. Some Advantage plans add drug coverage and benefits like vision and dental coverage along with hearing services.
Health Alliance also provides employer sponsored plans that are tailored to businesses of various sizes. This allows the employer to customize options that help them balance costs and coverage. In selected areas in the U.S. Health Alliance also offers standalone dental and vision plans. This ensures that members have access to comprehensive care that supports their overall well being.
What Perks Are Available With Health Alliance Plans?
Health Alliance provides insurance plans in Illinois, Iowa, Indiana, Ohio, and Washington State. You have access to perks and programs in each state that help you meet your health goals. Many of these are extra perks that may not be offered by other health insurance programs.
For example, they have a 24/7 nurse advice line where you can call and ask questions of registered nurses. This may help reduce the need to access emergency or urgent care. There are over 11,000 fitness centers nationwide that participate with Health Alliance and offer members a membership for $28 a month.
When you have long term conditions like asthma or high blood pressure or diabetes you have access to a disease management program that can provide resources to help you take control of your health. Being overweight or obese is a significant risk factor for chronic diseases. Health Alliance also provides you with a fitness allowance so you can receive up to $20 a month for the cost of a fitness class or membership at a participating center.
In addition to the care you receive from your primary care physician Health Alliance offers the Hally Healthcast which is a podcast of various health and wellness topics and health coaching. You can get help with nutrition and weight loss and staying active. You get support to quit smoking and a Telehealth benefit so you can connect with a specialist or primary care provider over the phone. If you enjoy virtual care you may also enjoy virtual workouts that are provided free online.
What Inpatient Addiction Treatment Does Health Alliance Cover?
Most Health Alliance plans cover inpatient addiction treatment that must meet the criteria for medically necessary care. This means that to receive coverage benefits your treatment must be essential for your health. This is often determined using a detailed treatment plan from your physician or a specialist.
To ensure you get the appropriate care the American Society of Addiction Medicine (ASAM) assessment is often used. This assessment evaluates the severity of your addiction and guides the appropriate level of care. Key criteria must be met to receive residential care including your inability to stay sober outside of a structured environment.
Inpatient addiction treatment typically begins with medical detoxification. During this program you are closely monitored to protect your safety as you withdraw from substances under medical supervision. This may include using FDA cleared prescription medications to reduce the effects of withdrawal.
Medical detox is typically followed by residential care where you receive intensive therapy and counseling along with support in a highly structured and supportive environment. The structured setting minimizes external triggers and allows you to focus on your recovery. Inpatient care provides a comprehensive approach to address the physical and psychological aspects of addiction. You often have access to a multidisciplinary team of healthcare providers who work together to create a structured and customized treatment plan that is aimed at your long term recovery.
What Outpatient Rehab Does Health Alliance Cover?
Health Alliance offers a variety of levels of outpatient care for addiction treatment. These include Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) along with general outpatient treatment. Your coverage will be based on medically necessary care and this is determined by a treatment plan from your healthcare provider.
A PHP provides a high level of structured and intensive outpatient addiction treatment. It’s similar to what you would get as an inpatient but you’re able to return home at night. You typically receive multiple hours of therapy each day that focuses on skill building and intensive counseling along with medical monitoring. PHPs are ideal for people who need substantial support but have a stable living environment.
An IOP offers more flexibility and requires fewer hours each week than a PHP and still allows you to live at home in the evening. Your program may involve group and individual and family counseling alongside educational sessions or vocational counseling. This level of care benefits you when you need structured support but have a stable home environment and must fulfill responsibilities at home and work or school.
General outpatient treatment is the least intensive type of addiction treatment. You receive regular therapy sessions weekly or bi weekly and may participate in community support groups. The option may be used as a step down from PHP or IOP when you have less severe addiction issues. Finally your aftercare program offers ongoing therapy and support groups as well as relapse prevention strategies to support your long term recovery.
Does Health Alliance Cover Methadone & Suboxone (MAT)?
Health Alliance covers Medication Assisted Treatment (MAT) for opioid and alcohol disorders in many of their insurance plans. MAT combines FDA cleared prescription drugs with counseling and behavioral therapy to treat substance use disorders. These medications may include methadone and buprenorphine along with naltrexone and Suboxone.
Methadone and buprenorphine are opioid agonists that help reduce the symptoms of withdrawal and may help reduce cravings in ongoing treatment. They are typically used with opioid use disorder. Naltrexone can be used for opioid use disorder and alcohol use disorder. Suboxone is a combination drug including buprenorphine and Naltrexone.
MAT can be used during medical detoxification in the early stages of substance use disorder treatment and as an ongoing treatment modality to reduce cravings and the risk of relapse. Medication assisted treatment is a crucial component in a comprehensive approach to treating substance use disorders.
Does Health Alliance Cover Other Mental Healthcare?
Receiving necessary mental health care with or without a substance use disorder challenge is an essential component of your overall well being. Mental health care can include individual and group counseling and crisis support during a mental health crisis. This type of support can help you regain stability to make informed decisions.
Substance use disorders commonly have co occurring mental health conditions. This requires integrated care that treats both conditions simultaneously to achieve successful long term recovery. Most plans cover mental health conditions to meet the Affordable Care Act requirements. However there are exceptions to the rule. To receive your maximum insurance benefits and ensure that your mental health care is coverage covered you’ll want to verify your coverage benefits and limitations with the insurance company or the treatment center.
Does Addiction Treatment Need to Be In Network?
To determine if your health insurance policy through Health Alliance covers out of network care you must verify your insurance details. Usually HMOs do not offer coverage for out of network care while PPOs may.
Even if the insurance policy covers out of network care your out of pocket costs are likely to be higher. These costs can include deductibles and co payments. You can maximize your insurance coverage by reviewing your plan carefully and making an informed decision about receiving care if you choose an out of network treatment center.
If you can’t find an in network provider you might consider treatment centers that offer financial help in the form of payment plans and sliding scale fees.
How to Verify Coverage With Health Alliance
There are several ways to verify your insurance coverage with Health Alliance. Your insurance provider has a customer service or member services line where you can get your questions answered about the coverage benefits and limitations of your policy. Health Alliance also has a website where you can sign into your account and get coverage details and find in network providers.
Most treatment centers will also help verify your insurance and let you know if they accept your insurance policy. Make sure you give them the exact plan name and any important member or group numbers because Health Alliance has a wide variety of plans and not all plans offer the same coverage.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
Calls to numbers on a specific treatment center listing will be routed to that treatment center. Calls to any general helpline could be forwarded to SAMHSA or a verified treatment provider.
If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.