UniCare is an insurance company that’s a subsidiary of Elevance Health. Recently, they have paired down their offerings and eliminated most of their medical health insurance plans. They have one medical plan left in West Virginia, where they offer a managed Medicaid plan.
Most of their business now comes from working with employers to offer dental, vision, and employee assistance programs to their employees.
As you sort through treatment centers or verify insurance acceptance, you can learn more about rehab options to see which programs fit your benefits and clinical requirements.
My time with ICFR was life changing. Everyone was very helpful and understanding. From my initial phone call after finding there facility’s online to them getting ready to taking me home after my stay. The therapist, facilitators, techs, client care and medical staff were wonderful. Thank you!
Brandon
3 weeks ago
The Indiana Center for Recovery in Bloomington, Indiana literally saved my life. A lot of people say treatment for drug abuse saved their life but when I walked into the treatment center on Dec 2, 2025 my blood pressure was at stroke levels and I had no idea. I had literally been walking around with hyper tension for several years and combined with my drug abuse I made bad decision after bad decision after bad decision. I thought I was going in to detox or to reset myself but I realized after a couple weeks that it was a life changing event. The nursing staff got me on high blood pressure meds to stabilize my health and the therapists and facilitators got me into recovery. By practicing meditation, yoga, therapy, group sharing, exercising and eating right I have regained not only my health but my crystal clear clarity. I am now in recovery for three weeks and have about another week to go in the program. Colin Troy and his staff was instrumental in getting me into the program and my therapist Meghan Miller has helped me tremendously along with all the staff at the recovery center and even with a week left I feel like I have a new lease on life. I used to say that I was built for this, in regards, to my drug abuse, but now I have flipped that saying into I am built for recovery. And it's all down to the Indiana Center for Recovery and their amazing staff and program. Highly recommend for those that are serious about their recovery. Wonderful compound, living conditions, with an amazing gym and recreation center. Staff is accommodating, thoughtful, and professional. Plus they use holistic practices like mediation, yoga, art and music therapy, and acupuncture to go along with the traditional therapy and twelve step program education, with the added addition of a Recovery Dharma leaning. After being here I can see why they are now rated number 1 nationally for treatment and recovery centers.
Seth Ferranti
3 weeks ago
My wife had an excellent stay!
Everything it said it was offering on the web sight was offered to her!! We love Indiana Center for Recovery!! Bloomington Indiana! Helped save my wife's life! Thank you you’re amazing!!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
The Haven was great. I was there around 2 years ago so it’s been awhile but great community vibes. The people actually care. They have good treatments meaning my withdrawls were minimal.. overall a great experience. Looking for a new rehab now and wishing I could just come back to the haven but it’s so far away
Hunter McCutcheon
2 weeks ago
When I was at my lowest, the haven was there to pick me back up. The facility is clean and well kept, the rooms are spacious and pristine, the food is amazing, the nurses and group facilitators are attentive and well knowledged. Shout outs to all the staff and nurses for helping me realize my life was messy and I had the support and tools to turn it around. Luke, Ashley, Lauren, Sally, Dr.B, Pastor C, Dr Pepper(😉jk), and any or all staff I forgot to mention because im so fried. THANK YOU HAVEN for helping me get my life back on track
Chaz Flecha
3 weeks ago
I honestly can’t thank this place enough, it honestly saved my life. When I came to the haven I had literally gave up on life. I had overdosed when I got here and they got me to the hospital fast enough to save my life. The next 3 days were pure hell. The staff truly does care. Roni is amazing(has great style to) always had a smile on her face. Anthony and Shawn were my go to if I needed something done, they always made it happen. Ashley and Lauren were great always running around like crazy getting things done for people. Most of the BHT were cool. The night BHT’s were more down to earth. Shaggy is definitely one of my favorites when I wanted to give up he told me to keep pushing. I could keep ranting on and on about how good the place is but we would be here for hours. Thank you to the Haven for giving me my life back!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I personally highly recommend this program. I wish it had found me sooner. It is a safe and welcoming environment where you can discover how to heal and grow from your addiction. The schedule is flexible to your needs and each group addresses different topics that range from life goals to dealing with personal situations. If you apply yourself, this program will touch every aspect of your life positively and you will be able to enjoy life to its fullest.
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid Addiction
Adult ProgramYoung Adult ProgramLGBTQ Program
Private insuranceSelf-Pay OptionsFinancial Aid
This place saved my life, couldn’t rate any higher.
Halcyon Caskey
1 year ago
I cannot say enough good about Aware Recovery Care going back to February 2023. My first involvement was with their In-Home Detox team consisting of RN Jenn Aguire and nurses Tabitha and Krystal who came to my home for at least seven straight days to get me detoxed. This was critical to me as at the time I was unwilling to enter in residence detox having had a negative experience in the past. I credit them with saving my life. Their kind and compassionate care showed me that there was indeed some hope for me going forward. Following detox Aware counselors Sam Hayes and Amber Gelinas continued home visits working very closely with me in keeping me on the road to sobriety. I also received monthly assessments by an RN and a session with a Psychiatrist. After six months my insurance lapsed but thankfully I was eligible to enter their Alumni Program consisting of multiple Zoom meetings during the week with Aware professionals. In addition they also host various events in different locations with other Alumni of the program. You always feel that Aware is right there with you every step of the way. I could carry on much longer but let me finish by saying that I consider the Aware professionals I have dealt with to be more than just counselors but as friends as well. I am welcome back in the lives of my children and most importantly my Grandchildren. On November 24 I will be collecting my Nine Month sobriety chip at my AA Home Group. I credit a great deal of my success on Aware Recovery.
David Lahey
2 years ago
Great program, great people! I wouldn’t be where I am at today if it weren’t for participating in and completing AWARE. I would recommend anyone interested to give it a chance, it works if you want it!
Staff is absolutely tremendous, and was a vital part of my recovery. The executive director Kelly Brown is extremely professional and beyond helpful. The facility is beautiful and kept immaculate. Food is amazing and very nutritional. I absolutely recommend this facility to anyone with addiction problems looking for help.
Dillon
1 week ago
Nice place 👌 GREAT STAFF!! Client care is number 1!!
Shannel Walsman
1 week ago
This center saved my life and gave me hope for the future. I'm forever grateful for the dedicated team that helped me through my toughest moments. Highly recommend! . "From detox to aftercare planning, everything was handled with empathy and expertise.😇
The haven detox had a great staff the food was great and the rooms were clean. Good place to go if you need detox or mental health treatment.
Whitney Hickman
2 days ago
This was my first time at a facility I can say was the best experience I had if I could do it all over again I would the staff was great. They helped me through everything and I’ll definitely recommend this place to family and friends .
Deavon Clack
2 weeks ago
I have all great things to say about this facility!! I received such positive HELPFUL treatment here. I highly recommend treatment here!
This place is amazing. It truly saved my life. Thank you to all the staff at ICFR Bedford!!! You’re all amazing!
LongSpirit
1 month ago
Great staff, had some issues with the food but they were taken care of quickly. Felt safe and secure here and well taken care of. Definitely deserves the praise it gets, it's one of the best mental health facilities I've been to or even heard about.
I have always been treated with respect and have had wonderful care at the Shepherd Center.
Everyone is very knowledgeable and listen to any concerns or questions I may have.
Having PPS it is important to me that most everyone is knowledgeable about Polio and PPS and how it can affect my life.
I love the accessibility at Shepherd and wish everyone would realize how important accessibility is to someone who uses a power chair and everyone who uses other tools for life for their disability.
I Hope and pray that one day everyone in our world will understand that accessibility is needed everywhere! Though we may have a disability we are people who love life, want to be respected and love to be independent as much as possible.
Have a wonderful day! Leslie
Leslie McMains
1 month ago
Incredible experience with this clinic! They are truly specialists. Dr. Shade was the most knowledgeable physician I've seen since my TBI 4 months ago. She truly listened and knew exactly what I needed to move forward in my recovery.
lauren h
1 month ago
Absolute top tier medical treatment! Miles ahead of other hospitals in every category!
This facility and The Haven Foundation has always been a stepping stone for me in kicking off my sobriety. The staff really care about you and truly want the best for you. One person in specific that stood out to me was Angel the alumni coordinator!
What makes him truly special is that the support doesn’t end when treatment does. He stays in touch, checks in, and follows you through every step of your recovery journey. Whether it’s a tough moment or a big milestone, he’s always the first one to reach out, cheer you on, or help guide you back on track.
His commitment to the alumni community is unmatched. You can feel that he cares , not just during your time in treatment, but long after you leave. Having someone like him in your corner makes all the difference.
If every treatment center had an alumni coordinator like him, recovery would feel a lot less lonely. I’m truly grateful for everything he does.
johvaun brower
1 month ago
To all who is dealing with mental health issues have I got the place for you this place I can honestly say save my life. And no its not for drug addicts or alcohol they actually have a a separate department just for mental health I got si much to say will dad more so I will say Heavendetox is the place for it all oh can't forget this the staffs are amazing and if transportation is a problem no worries they got you covered. Marcus and Kevin and Marquis are just a few of the the amazing staffs the and the chefs are amazing .
jesumene antoine
1 month ago
I have been to a few rehabs and Detox‘s only one different Detox, but The Haven Detox Center has gone above and beyond from the intake process all the way through to the BHT‘s to the janitorial staff the medical staff The meal prep kitchen, chef staff has created such a dynamic environment in under a year of their first year anniversary that has Made the people that are clients are patients full of hope, spirit morale, and just genuinely compassionate empathetic and loving towards each other naturally because of the environment that this staff has provided !!!!! And on a sidenote, I would definitely have to give a huge shout out to Marcus the Detox supervisor that guy is not only leading by example, but he’s leading from the front and that’s how you run up company enterprise any type of business transactional environment that’s the type of leadership you look for someone to willing to lead from the front and lead by example !!!
My first time in this hospital and I don't regret it nurse jenna& Nicole were awesome! Jenna was fantastic she made my first time experience great. She was super sweet and lovely! Thank you Jenna 😊 thank you for all of you in this clinic all were very professional and outstanding and awesome!
Cecilia Perez
3 months ago
This was our first time experience in this hospital. We were treated very nice by all the staff. They were very helpful. The rooms and hospital is very clean... ER doctors saved my husband's life... very, very thankful for all of them. Doctors that preformed surgery were checking in evwry day.. we were always updated on what's the next step.ICU staff so so thankful for making us feel safe..Mitchell 1 and Mitchell 2, Beata and Nora thank you for everything you have done for us!
aneta gawron
7 months ago
I was helped by Courtney! She was awesome and the Doctor as well ! I will be setting uo my primary care here
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Frequently Asked Questions
Does UniCare Insurance Cover Addiction Treatment?
If you have a UniCare managed Medicaid in West Virginia, that plan covers the full spectrum of addiction treatment, including drug rehab and addiction treatment with medications. So, to answer the question, “Does UniCare Mountain Health Trust cover drug rehab?” the answer is, yes, they do.
If you have the UniCare employee assistance program or EAP, be aware that it’s not a medical plan. While it may cover some outpatient therapy visits, it usually covers no other types of addiction treatment.
What Types of Plans Does UniCare Offer?
While UniCare only offers one pure health plan, they do have other products that can help you address your mental health and move toward the treatment you need.
UniCare offers a comprehensive Employee Assistance Program. These programs aren’t medical insurance. They’re a benefit your employer may provide in addition to health insurance. As a result, they don’t cover things like alcohol and drug rehab, or medications that treat substance use disorders.
The purpose of this benefit is usually to connect you with resources that might help you in different areas of your life. These resources may include counseling sessions, legal help, financial help, and child or elder care assistance.
West Virginia’s Medicaid Program is called Mountain Health Trust. UniCare is one of the insurance providers that you can choose to manage your Mountain Health Trust plan. These plans are intended for people who have low income. To get a UniCare Mountain Health Trust plan, you first need to qualify for Medicaid through the West Virginia online human services portal.
UniCare Mountain Health Trust is an HMO plan. This means that you must get care from the providers in their network, otherwise they won’t pay for it—unless it’s an emergency. If you’re thinking of signing up for an HMO type plan like this one, it’s a good idea to verify that the providers you’re used to seeing are in their network.
You may also want to check that they have care available near to you so that you don’t have to travel too far to get to it. Fortunately, this plan is accredited by the NCQA, which provides assurance that they have enough coverage for services to meet the needs of their members—needs such as drug rehab.
UniCare also allows employers to offer vision benefits that include eye exams and access to major retail locations where employees can buy glasses or contacts. Members get discounts if they choose options that go above the allowance for frames or other materials.
Finally, UniCare provides life insurance and disability insurance plans for employers to offer their employees. This gives employees and their families financial support if unforeseen circumstances cause injury or even death.
What Does it Mean that UniCare Has NCQA Accreditation?
When a health insurance plan has NCQA accreditation, it means that they’ve been evaluated by a third party to ensure they meet certain standards. To evaluate a plan, they look at the overall quality of care that plan members get. They also drill down and look at a number of specific areas including behavioral health.
Additionally, they check on how satisfied plan members are with the plan. While it’s still a good idea to look at the network yourself, an accreditation from NCQA usually means the plan has done well in these important areas and can likely meet your needs.
Who Does UniCare Mountain Health Trust Serve?
As a managed Medicaid plan, UniCare Mountain Health Trust serves West Virginia residents who have a low income. For most people, low income means that your household income is no more than 138% of the federal poverty line.
Children and pregnant women can get Medicaid with higher household incomes. West Virginia doesn’t have a work requirement for Medicaid at the time of this writing.
Does UniCare Cover Mental Healthcare?
Medicaid is the single largest payer for mental health treatment. UniCare managed Medicaid in West Virginia also covers mental health treatments and treatment for co occurring mental health conditions. A co occurring condition is also called a dual diagnosis. This is the term used to describe when you simultaneously have symptoms of more than one condition. Treatment for dual diagnosis is specialized and mental health and addiction need to be treated together to achieve the best results.
Congress enacted several laws designed to ensure you have access to mental health treatment including the 2008 Mental Health Parity and Addiction Equity Act and the 2010 Affordable Care Act. State administered Medicaid programs must follow these regulations.
However, each state can cover mental health services differently. Behavioral health services for mental health conditions can include counseling and psychotherapy which is also known as talk therapy. Treatments are conducted by trained mental health professionals such as psychologists and therapists along with counselors and clinical social workers.
UniCare also has an employee assistance program product. EAPs are purchased by employers and provide care at no cost to employees. An EAP helps maintain a healthy work environment. This benefits you and your employer.
An EAP can help you address various issues including legal concerns and financial issues and even help with aging parents. They also offer support for mental health such as stress and anxiety along with other mental health conditions. The EAP can help you with life events and relationship issues along with traumatic events and addiction. You have access to trained representatives 24/7/365. These are all mental health stressors that can increase the potential for drug or alcohol addiction.
The UniCare EAP program also offers resources to help with tobacco use and adoption. They have resources for education and identity theft recovery. Legal and financial consultations can help you with budgeting and debt along with credit counseling and estate planning. They offer education on their website about credit monitoring and workplace issues.
What Types of Inpatient Rehab Does UniCare’s Medicaid Plan Cover?
Under UniCare managed Medicaid services you have access to inpatient substance use disorder treatment. You don’t need a referral but care must be medically necessary and you might need preauthorizaton. Your physician can help create a treatment plan for inpatient or residential care to address your substance use disorder. This plan is an integral part of receiving insurance approval for the care you need.
Medical detoxification and residential care can help lay the foundation for long term recovery. Medical detoxification allows you to be supported through the detox process with FDA approved medications and other treatment to reduce withdrawal symptoms. This allows you to detox safely and as comfortably as possible so you can start fresh in rehab.
In residential treatment you’ll be able to focus entirely on your recovery without outside distractions. Customized treatment plans typically include evidence based therapies like cognitive behavioral therapy or motivational interviewing. You may also receive individual and group counseling and peer recovery support services. These approaches help identify addiction triggers and change negative thought patterns. Your thoughts create emotions and feelings which often drive actions.
By changing your negative thought patterns you can change your actions and reduce the potential for relapse. Changing negative thought patterns also helps improve decision making and increases emotional regulation. Each of these steps lays a strong foundation for you to achieve sobriety and sustainable recovery.
What Types of Outpatient Addiction Treatment Does UniCare’s Medicaid Plan Cover?
There are several types of outpatient addiction treatment that UniCare Medicaid plan covers. However, you might have to get prior authorization before being admitted into an outpatient program even if you transition from residential to outpatient at the same facility.
Outpatient care allows you to live at home or in sober living while attending treatment during the day. There are several different levels of outpatient rehab.
A partial hospitalization program provides a highly structured and intensive outpatient treatment. These programs usually provide you with the same level of treatment as you received as an inpatient, but you can go home in the evening. A partial hospitalization program may be the first step in your treatment or it may be used as a transition out of residential care and into the community.
An intensive outpatient program is a step down from a partial hospitalization program. You receive therapy for several hours each week, which generally includes individual and group and even family therapy sessions. You continue to receive evidence based treatments but have greater flexibility in your schedule. Some treatment centers offer IOPs at different times of day so you can accommodate work or school obligations.
A general outpatient treatment program typically includes therapy once or twice a week and may also include group therapy and family therapy sessions. These outpatient programs often include plans for an aftercare program which continues to provide you with support in group and individual settings.
Aftercare programs may or may not be administered by the treatment center, but are usually developed as part of your discharge plan. Your aftercare program is developed depending on your needs and may include community support meetings and alumni programs along with medication management and family and individual therapies.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.