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Rock Springs

700 Southeast Inner Loop
Georgetown, TX 78626
Claim Profile
Rock Springs TX 78626

About Rock Springs

They accept most major insurance providers and will work with other insurers on an out-of-network basis. They’ll verify your insurance coverage before treatment begins.

The drug addiction treatment program treats substance use disorders (SUD) associated with illegal or prescription drugs using medication-assisted treatment (MAT) to help you safely withdraw from addictive substances. Their MAT program is also effective in ongoing treatment to help reduce cravings. However, it is not a cure, but rather an adjunctive treatment offered alongside evidence-based treatment strategies like cognitive behavioral therapy (CBT) and motivational interviewing (MI).

Your treatment may begin in the inpatient setting based on a comprehensive evaluation and assessment of your needs. You can transition into the outpatient program or your program may begin on an outpatient basis. The outpatient programs include a partial hospitalization program (PHP) and an intensive outpatient program (IOP), each of which offers unique options to address your rehabilitation needs.

You can schedule your assessment any time of the day or night by phone or using a chat option. Assessments are offered by phone, in person, or over a secure video conference line. The goal is to learn how they can best serve you and identify a customized treatment plan that may help fit your needs. They also provide treatment for co-occurring mental health disorders.

Similar Rehab Centers

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 72
Number of Available Beds

Latest Reviews

alyssa
1 month ago on Google
4
i was admitted here in august it was my first time ever being in a mental hospital and overall my experience was very nice i was in the sunrise unit, the staff was amazing & made me feel safe comforted and valid! i had a really bad head injury and the staff & medical staff checked up on me everyday i got transferred from the ER where they didn’t even bother looking at my head injury so i was very appreciative of that! i’m now in the outpatient program which is also amazing i will say they definitely need better food but other than that it was amazing :)
Jessica Estrada
1 month ago on Google
1
I know someone that went to this facility and was treated very poorly. Dr. Elisabeth Netherton was her doctor and is a horrible doctor. I see this isn’t the first complaint about this so called doctor as I can see from other reviews so I don’t understand why she is still trusted to be a doctor to patients that need good and delicate care. Also, the patient is 18 and was kept her against her will and I don’t see how that is legal. The doctor told her that if she didn’t keep taking medications that made her feel worse, they would never allow her to go home. They never tried to correct anything to make her feel better or more comfortable. It seemed they were just trying to manipulate her to keep taking meds she never even needed to begin with to make money. This place needs a serious state evaluation to get better care or it needs to be shut down.
Response from the owner1 month ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 512-591-0785 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Aday G
1 month ago on Google
1
This place was absolutely horrible they dont care to help you or your loved ones all they care about is your money $ . I was here against my will for a week even after explaning to them my situation they didn't care of course, They dont listen to you! Many other patients I was with had similar experiences to the other reviews written about them. Yes its true they dont seek medical help if you're in need of a serious emergency because they aren't equipped with that stuff and they dont release you even if family members or you yourself beg them to let you see a doctor ive seen people who were seriously injured who needed serious medical attention. Due to the self harm etc I would see come in and they would deny them that treatment. YES THEY DO CALL CPS TO YOUR HOUSE! in fact they do it so often! Like the other reviews wrote about them with this experience of cps involved its all true not only family of the children they want to get help for but as well for the patients that are in the mental hospital they threaten to call CPS while you are in there. HOW ARE YOU GONNA CALL CPS WHILE THEY ARE TRYING TO GET THE HELP THEY NEED !! THEN YOU HOLD THEM AGAINTS THEIR WILL! YOU LITERALLY MAKE THEM FREAK OUT THINKING THEIR KIDS WILL BE TAKEN AWAY AND THEN THEY WANT TO SAY THAT THE PATIENT IS CRAZY, PHSYCOTIC OR NEEDS TO BE RESTRAINED later to be put on meds forcefully because yeah guess what if you dont take the meds they hold you in for longer time or wow fun you get to be restrained and transferred to a worse part of the building with a whole bunch of actual schizophrenic people even if you're there because you had suicidal thoughts.They hold you here captive you can't escape, it was truly and terrifying and traumatic experience ive ever had. The teraphists were all nice all the people who volunteered were nice but talk about the doctor who actually sees you just ONCE a day to just ask the same stupid questions..how are you feeling, any suicidal thoughts, self harm thoughts? What did you learn in teraphy today? Seriously ?! What are we in 1st grade literally they are no help! Only see the doctor 15 minutes and they are the ones who determine when you are ready to leave but how ? Just because they see you 15 minutes or less they can tell everything about you 🤦‍♀️ please I repeat dont bring no one here ! THEY ARE HORRIBLE THIS PLACE SHOULD BE SHUT DOWN!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Rock Springs works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Residents of a sober living home in Texas reside at the halfway house with others who have agreed to abstain from substances and practice sober-living skills. The relationships and accountability formed here can help individuals strengthen their mental health and achieve long-term recovery. Residents share common spaces such as kitchens and back yards, share meals together, and share household responsibilities such as cooking and cleaning.

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • lotus iconGardens
  • hiking-poles iconWalking Trails

Accreditations

LegitScript has reviewed Rock Springs as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in January 2017

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

700 Southeast Inner Loop
Georgetown, TX 78626

Explore Other Centers Near Georgetown

Reviews of Rock Springs

2.69/5 (259 reviews)
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Reviews

1

The psychiatrist that was assigned to me did not check my medical history. He treated me with medications that almost killed me. My therapist never followed through on anything he said. The first call my family got was on Wednesday, I got there the previous Friday, was how ... Read More

Reviewed on 7/2/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (258 reviews)
alyssa
1 month ago
4

i was admitted here in august it was my first time ever being in a mental hospital and overall my experience was very nice i was in the sunrise unit, the staff was amazing & made me feel safe comforted and valid! i had a really bad head injury and the staff & medical staff checked up on me everyday i got transferred from the ER where they didn’t even bother looking at my head injury so i was very appreciative of that! i’m now in the outpatient program which is also amazing i will say they definitely need better food but other than that it was amazing :)

Response from the owner
Hi Alyssa, we appreciate you sharing your positive experience with us. -- Amy B.
Jessica Estrada
1 month ago
1

I know someone that went to this facility and was treated very poorly. Dr. Elisabeth Netherton was her doctor and is a horrible doctor. I see this isn’t the first complaint about this so called doctor as I can see from other reviews so I don’t understand why she is still trusted to be a doctor to patients that need good and delicate care. Also, the patient is 18 and was kept her against her will and I don’t see how that is legal. The doctor told her that if she didn’t keep taking medications that made her feel worse, they would never allow her to go home. They never tried to correct anything to make her feel better or more comfortable. It seemed they were just trying to manipulate her to keep taking meds she never even needed to begin with to make money. This place needs a serious state evaluation to get better care or it needs to be shut down.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 512-591-0785 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Aday G
1 month ago
1

This place was absolutely horrible they dont care to help you or your loved ones all they care about is your money $ . I was here against my will for a week even after explaning to them my situation they didn't care of course, They dont listen to you! Many other patients I was with had similar experiences to the other reviews written about them. Yes its true they dont seek medical help if you're in need of a serious emergency because they aren't equipped with that stuff and they dont release you even if family members or you yourself beg them to let you see a doctor ive seen people who were seriously injured who needed serious medical attention. Due to the self harm etc I would see come in and they would deny them that treatment. YES THEY DO CALL CPS TO YOUR HOUSE! in fact they do it so often! Like the other reviews wrote about them with this experience of cps involved its all true not only family of the children they want to get help for but as well for the patients that are in the mental hospital they threaten to call CPS while you are in there. HOW ARE YOU GONNA CALL CPS WHILE THEY ARE TRYING TO GET THE HELP THEY NEED !! THEN YOU HOLD THEM AGAINTS THEIR WILL! YOU LITERALLY MAKE THEM FREAK OUT THINKING THEIR KIDS WILL BE TAKEN AWAY AND THEN THEY WANT TO SAY THAT THE PATIENT IS CRAZY, PHSYCOTIC OR NEEDS TO BE RESTRAINED later to be put on meds forcefully because yeah guess what if you dont take the meds they hold you in for longer time or wow fun you get to be restrained and transferred to a worse part of the building with a whole bunch of actual schizophrenic people even if you're there because you had suicidal thoughts.They hold you here captive you can't escape, it was truly and terrifying and traumatic experience ive ever had. The teraphists were all nice all the people who volunteered were nice but talk about the doctor who actually sees you just ONCE a day to just ask the same stupid questions..how are you feeling, any suicidal thoughts, self harm thoughts? What did you learn in teraphy today? Seriously ?! What are we in 1st grade literally they are no help! Only see the doctor 15 minutes and they are the ones who determine when you are ready to leave but how ? Just because they see you 15 minutes or less they can tell everything about you 🤦‍♀️ please I repeat dont bring no one here ! THEY ARE HORRIBLE THIS PLACE SHOULD BE SHUT DOWN!!!

Robert Ugarte-Rodriguez
2 months ago
5

Thank you to everyone here for helping me feel better!!!

Response from the owner
Hi Robert, thank you for sharing and for choosing Rock Springs. It is our honor to provide quality care. -- Amy B.
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