Rock Springs

Georgetown, Texas

700 Southeast Inner Loop
Georgetown, TX 78626

About Rock Springs

Rock Springs is a mental health and addiction treatment center in Georgetown, Texas. They offer mental health services and substance use treatment for adults as well as mental health programs for children and teens. They provide inpatient and outpatient programming for adolescents and adults who are dealing with mental health and addiction disorders. Specialized programming is also available for active duty military, veterans, and first responders.

They accept most major insurance providers and will work with other insurers on an out-of-network basis. They’ll verify your insurance coverage before treatment begins.

The drug addiction treatment program treats substance use disorders (SUD) associated with illegal or prescription drugs using medication-assisted treatment (MAT) to help you safely withdraw from addictive substances. Their MAT program is also effective in ongoing treatment to help reduce cravings. However, it is not a cure, but rather an adjunctive treatment offered alongside evidence-based treatment strategies like cognitive behavioral therapy (CBT) and motivational interviewing (MI).

Your treatment may begin in the inpatient setting based on a comprehensive evaluation and assessment of your needs. You can transition into the outpatient program or your program may begin on an outpatient basis. The outpatient programs include a partial hospitalization program (PHP) and an intensive outpatient program (IOP), each of which offers unique options to address your rehabilitation needs.

You can schedule your assessment any time of the day or night by phone or using a chat option. Assessments are offered by phone, in person, or over a secure video conference line. The goal is to learn how they can best serve you and identify a customized treatment plan that may help fit your needs. They also provide treatment for co-occurring mental health disorders.

Payment Options

Private Insurance
Self-pay options
Medicare
Military insurance
Medicaid
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Aftercare

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Sober Living Homes

Residents of a sober living home in Texas reside at the halfway house with others who have agreed to abstain from substances and practice sober-living skills. The relationships and accountability formed here can help individuals strengthen their mental health and achieve long-term recovery. Residents share common spaces such as kitchens and back yards, share meals together, and share household responsibilities such as cooking and cleaning.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Medically Assisted Detox

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Programs

Adolescence program

Adult program

Program for men

Program for women

LGBTQ program

Military program

Settings & Amenities

Gym
Art activities
Yoga studio
Residential setting
Private rooms
Music room
Gardens
Walking Trails

Insurance

Our Policy: Rock Springs works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Amerigroup

Blue Cross Blue Shield

Carelon Behavioral Health

WellPoint

ComPsych

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

Trauma Therapy

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

Eye Movement Desensitization and Reprocessing

Eye Movement Desensitization and Reprocessing (EMDR) is a trauma focused therapy that uses bilateral stimulation to help you integrate disturbing memories. It is an evidence based approach that's widely recognized for its effectiveness in treating trauma and symptoms of PTSD. EMDR helps reframe negative beliefs that have been associated with trauma into positive ones.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

LegitScript Certified

LegitScript has reviewed Rock Springs as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in January 2017

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(512) 819-9400

Website

700 Southeast Inner Loop
Georgetown, TX 78626

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Reviews

2.89 (222 reviews)

Rehab.com (1)

Google (221)

Google Rating

2.9 (221 reviews)

Miranda Filley

1 month ago

So your staff doesn't feel safe having a patient there... A patient WHO IS SICK AND NEEDS MENTAL HELP, which is what a hospital is supposed to do, and you claim to do... You send them home in an uber when the spouse ISN'T even HOME??? They need to shut this place down. You'll protect the safety of your staff but don't give any consideration to the rest of society that you're releasing a sick person out into. That is the most irresponsible crap I've ever heard in my life and I am having to deal with the aftermath now so I appreciate everything that y'all haven't done and that's actually doing your job. I am angry because I am being driven crazy right now with a mental person who won't shut up and is definitely not ready to be out. How can I work? How can I live my life like this??? All because this place can't do their job!!!

Response from the owner1 month ago

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.

Chris Walker

2 months ago

Yikes. Don't bother calling the main number for help.

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to experience@lifepointhealth.net. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.

Maryelise Daniel

I was brought here and spent almost two weeks in the facility and program. It was hard, and it was life changing. I have more to write, about the staff and people I met and learned from along the way, but I have errands to run first. So I ll add to my review later. For now, I would highly recommend the program to people that feel they need it. I would also highly recommend researching and or visiting the facility to be able to make a fully informed decision before checking in or recommending it to any specific loved ones, as it is likely not the right choice for everyone PS. I ll start by shouting out the Meadows Therapists, A-Whoop (for any fellow aggies that may read this )! The therapist I was assigned is working on his doctorate and is full of enlightened, balanced and thought-provoking insights! I always looked forward to his group sessions and being able to discuss constructs such as Ikigai and Kaizen. The therapist some of my new friends got to work with was a whole vibe, too (I got confused one of the first few days and ended up on the wrong group therapy session; the other therapist was a micro-swiftie, so I secretly loved getting to experience one of the groups led by him as well)! Last for now, and certainly not least, a shoutout to the Meadows tech named John and his love of Bob Marley and 50 cent (sorry about the extra paperwork I cause sometimes; I m still working a bit on impulsivity ). Check it out: I finally am starting to believe I m finding and practicing acceptance and it looks like the algorithm for my daylist on Spotify even agrees

Response from the owner2 months ago

Hi, we're glad you had a great experience. We appreciate you sharing your positive feedback with us. -- Amy B.

Air Gator

I was forced to put a star or there wouldn t be one. I am currently here right now July 13, 2024. as a young female adult and haven t received the right treatment from anyone other than the techs, the front desk, and the house supervisor. She is wonderful. However, I came in voluntarily and when the therapist came to get me for the assessment, right away, she told me my mother couldn t be there. She looked at my mom and said privacy practices . The patients rights states differently. Their paperwork states that family is encouraged to participate. The therapist scared me because she was trying to separate me from one of my strengths but we got an assessment from someone else who allowed my mother in. They put a hold on me back to back and said it was because nobody discharges on the weekends but told my mom something different on the phone. I asked to go somewhere else where I wasn t afraid and they won t let me. I was talking to my mom on the phone crying and someone told me to calm down. I thought we were supposed to be able to express these difficult emotions in a safe environment. I wasn t hurting anyone. Just crying.When my mom spoke to the doc on the phone today she was trying to tell her the rights of mine that were violated but the doc interrupted her and didn t even let her list those rights so they could be discussed. Like, my mom will take me somewhere else. I would even accept their transport to somewhere else where I m not scared. I told them yesterday that I want to leave and signed the AMA. I told them I don t want to hurt myself. Now they re threatening to take me to court Monday and get a judges order because I asked to leave twice. I don t fight people here.i don t hurt myself and don t want to. The worst I do is cry and cuss. I came here on my own asking for help and they re not helping. No treatment plan, no individual therapy, no pet therapy, where is the help. Y all are basically feeding me meds and babysitting me.Update: it s 1126 pm and my mom just called the police because I m being held against my consent without a court order on a voluntary stay. Here s live documentation that I signed the AMA in writing yesterday that I wanted to leave. This is live documentation that I am still here against my will and that I still want to leave. FYI guys this is my mom typing and she has my full consent to share with the public that I m being held here against my consent along with any other facts involving this case that can be proven by a phone call and lobby camera subpoenas.Update: reminder that I m being held against my consent because I shared a suicidal thought that I had on Tuesday July 9th.Update: the police man did not lay eyes on me when my mom sent him because staff told him I was sleeping. Phone call between my mom and the P.O. confirms that. I m discharging today. Judge signed off the AMA this morning but I m still here because of paperwork.Last night I told the nurse I was nauseated and then called my mom. While I was on the phone with my mom she came and raised her voice and had a mean tone. She said with no breaks between have you been making yourself throw up? Because that medicine you asked for it s gone. I can t give you another one . Mom s going to release all phone records to the attorney. They re trying to talk to us today but mom is scared to talk to them after everything. But HEY! Good news after being here since Thursday they got my treatment plan done today The nurse threatened to court order me to medications after I refused to take a benzodiazepine and lost one of my ROIs. My mom would have never known if they sedated me.Coercion= psychological manipulation, fear inducing threats or more specifically the threats from nursing staff to court order me to take meds if I didn t take their benzodiazepines.I hope people actually read this. It scares me that others with more severe conditions may get treated this way too.

A L

Susu was the best chef and brightess light ever. She puts love in her food and should be running that kitchen. The nurses and techs were outstanding, the doctors not so much. The doctors very forgetful on meds and not personable.

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to experience@lifepointhealth.net. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you.

SOZO

My adult son volunteered for inpatient stay and was satisfied with the program. While he was disappointed in the Dr s because of lack of time with patient (due to excessive patients) which led to forgetting to submit meds needed causing anxiety for patient. However, the nursing & tech staff fought to help the patients countless times. All staff were great but Ms. Connie, Rodger, Tim and Marquetta in the Cedar Section were exceptional. He did recommend placing plants throughout the facility for a mood lifter.

We appreciate you sharing your experience. -- Amy B

Sav3dbyGrace

Since my last review, I feel I received great care and support. The patient advocate also made a point to reach out to me and we had a nice conversation when I brought up a need for better communication here.I can t raise my rating at this point though because I now feel really betrayed by this place due to a situation that has put me in a very real; dire situation.I asked how much it was going to be since my deductible was finally met to continue in IOP, I was told $40. I was told I was being extended a week, having had the conversation about the $40 for a new session series, I genuinely expected worst case scenario, another $40. I trusted too much in my insurance coverage and way too much that a DRASTIC charge difference would have been communicated to me by this facility, NOPE suddenly I am over SIX HUNDRED DOLLARS in debt to them!!! Are you kidding me!?!?! I have to move soon and already I am drowning financially, now I just got royally bent over and screwed by this place. I am devastated and scrambling to figure out what the hell to do at this point. No idea! I am at a loss for words and feel like all of my time and small fortune I ve already put into coming here was wiped away by this pure insanity.

Ruben Mangham

3 months ago

I was inpatient in Meadows in June, and wow was I disappointed. The techs were great, but other staff simply didn t care. I had to chase down people to get answers I was promised to get. They send the billing department in to let you know how much it ll be, over $15,000 for 5 days, and if you can make a payment. I have been trying to get school excuse documentation for three days now. I ve left 3 voicemails that weren t returned. They either ignore you or give you excuses. This goes for councilors, doctors, and admin. They are more interested in giving excuses than solving the simple issue. Shame on you Rock Springs.

Jandy Dominguez

4 months ago

Food not good, snacks ate bad !!

Response from the owner4 months ago

venkatesh polineni

Hi Venkatesh, thank you for sharing and for choosing Rock Springs. It is our honor to provide quality care.

John DeBoer

We were trying to get our son into a drug rehab and the rehab recommended that we take him to this hospital for a few days before going. They decided they wanted to keep them for over a week and during that time he decided not to go to rehab. we tried to ask them to do a forced long-term treatment center and they said they could not do that and told us if we did not pick him up, they were going to call CPS on us. I would not recommend this place for your child. They want to keep them as long as they can get the insurance money and release them without much Therapy. Threatening to call CPS on us is completely wrong to do to a parent when we are already stressed. Please don t bother replying this, your typical cut and paste response.

Hi John, thank you for sharing your experience with me. We respond the way we do to protect the privacy of our patients. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to experience@lifepointhealth.net. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.

Chris & Lesli Arevalo

This place does not know what they re doing. They will lie to you to get you into the back. Then once you re back there, they will lie to keep you there as long as you can as long as they know you have good insurance. The treatments they have inside are a joke stay as far away from this place as you can.

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