Monte Nido Rosewood Ranch

36075 South Rincon Road
Wickenburg AZ, 85390

Rosewood Ranch AZ 85390

About Monte Nido Rosewood Ranch

Rosewood Ranch is a rehab facility for adults and teens with eating disorders. They are located in Wickenburg, Arizona. They treat people who are suffering from eating disorders while at the same time suffering from mental health conditions such as substance use disorders. They offer both inpatient and outpatient programs.

When a client comes in for treatment, they will get a full evaluation as well as a drug test. People with eating disorders often use prescription drugs or street drugs to help them lose weight. Clients will be monitored 24 hours a day when they come into the residential treatment program. The facility has medical detox for people who are recovering from drug use, and staff can prescribe medication if needed.

Clients receive both group and individual therapy. The treatment method they use will depend on your specific needs. They often use behavioral therapy to get clients to think differently about their bodies and the way they take care of them.

They offer nutrition classes that can teach you the most nutritious foods to build your strength. They have a low ropes course as well.

Their aftercare program includes referrals to 12 Step meetings and therapists. They also have social activities for their alumni.

Latest Reviews

Sarah Hill
2 weeks ago on Google
1
Response from the owner1 week ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Madison Bachman
1 month ago on Google
1
this facility was such a bad experience i am 16 however when i went there i was 15 i went in january 2024 and left not even a month after being there here is why, the first day of me being there i had alr gotten bad vibes i wanted the help however there is this one nurse jannice she is so rude and doesnt know how to work with kids at all she forced me to take a liquid medication i didnt know what it was for they didnt let me say bye to my mom we had one minute together and they made her leave they made me strip with a male in the room watching me get naked they would get mad if you couldnt swallow pills i have arfid a fear of throwing up and choking so it was hard for me to take pills the staff especially the nurses would talk bad about the patient there i remember one staff would always say how no one here liked their job they just wanted money and how they got random people to work here who werent certified in anything related to this facility they let one of their horses die while i was there they cant take care of an animal why would they be able to take care of kids or humans they let a girl purdge there in the bathroom the staff would yell at you for asking for help they were lazy two kids were there for 6 months some stuff got stolen from me while i was there i went in with a feeding tube due to how malnurished i was they never cleaned my tube out so it ended up getting clogged it had never happened before and that was not my first time with a feeding tube they would continuously feed ur tube it made it extremely hard to eat i felt like a baloon that was going to pop they ripped out my feeding thbe carlesly it whipped the back of my throat they then FORCE me to get another one after i told them i would rather have gone to a hospital to get it professionally done they then proceeded to lie to my mom saying i lost 6 pounds in a day so they would give me my tube back thats very unlikely to happen in a singular day this place has traumatized me for life i dont recommend sending your loved one here at all i recommend center for discovery lakewood they helped me with my ED they had lively staff and therapist while i was at rosewood my roomate would self harm she took staplers and hid them in her room they took away the head boards to ur bed and the closet doors one girl swallowed batteries while i was there so the clocks got taken away out of the rooms two girls threw up thei feeding tubes due to being over fed do not go here
Response from the owner1 week ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
katie gudino
3 months ago on Google
1
the stories I could tell about this place could fill pages, but here's a brief overview of why you should not consider coming here -[[ EDITED TO ADD: the financial issues continue to be unresolved. despite sending emails almost every day, leaving voicemails, and talking repeatedly with my insurance, Rosewood/Monte Nido will not respond on the matter and continues to request payment for over $76,000. I keep getting told on the phone to email their billing department, but it is impossible to get a response. ]]original review:Rosewood told me that they had received pre-authorization and confirmation from my insurance that my stay would be covered. I double checked before arriving and was told the same thing. I get there and 3 days later, I'm told I need to immediately book a flight home because they're not in network with my insurance. I booked a flight, was told conflicting stories by every staff member I talked to, and eventually was told by Stu Kaplan that he convinced my insurance to let me stay. after my discharge, I received a $76,000 bill and every time I have contacted rosewood about this, I'm told they'll pass it along to their financial team and nothing ever happens.while here, I was placed on line of sight precautions due to self harm but they didn't enforce it. the only time I was "redirected" for my constant walking was when I walked in front of the aftercare coordinator's office and she asked the care techs why I was allowed to walk around at all, let alone while on line of sight. a staff member told me that I could keep walking, but I would need to stay on the side of the building where other staff couldn't see me. patients were often unsupervised and self-harm, overexercise, and purging were really common.once, we witnessed a public outburst where two staff members were yelling at each other and one made an action like they were going to hit the other person. a special meeting had to be called where those of us who were present were offered additional therapy and support.groups often didn't even happen, and when they did, they usually did more harm than good. most groups were just patients complaining about each other or staff or the rampant inconsistencies with the food and meal plans.patients often complained of being too hungry after certain meals and the issues were rarely addressed or fixed. one night, after everyone had been served a tiny salad as the entirety of our dinner, many patients complained of feeling hungry and unsatisfied. we begged the on call dietitian to offer more food. some girls cried to the nurses after the dietitians said we couldn't have more food and the nurses tried to sneak snacks to us. finally staff agreed to allow an optional 4-8oz of boost for those who were hungry. it is shockingly unacceptable to serve so little food that a room full of people who don't want to eat are begging for more food. it was so bad that us patients came up with a new slogan: "rosewood ranch: where we feed you AND your eating disorder". the place was super understaffed, which they used as an excuse for not monitoring us or not having groups or therapy sessions, but then they kept admitting more and more patients. it's clear that it was just about money. therapists and dietitians agreed with us that they were taking in way more patients than they could care for, but said it wasn't up to them.once in my session with my therapist, I was explaining my distressing body image issues. her response, verbatim, was "well I haven't seen you in a bikini, but you look okay to me". in groups and personal sessions, I had to educate her about certain therapeutic modalities and diagnoses. she isn't new to the field of therapy or eating disorders - so she says - so it shouldn't have been my job to teach her.I could go on, and keep in mind this is only from about a three week stay before insurance booted me. if you are motivated and actually want to recover from your ED, please please go somewhere else.
Response from the owner10 months ago
Hello, Katie. We take this type of feedback seriously and would invite you to share more about your experience with a member of our leadership team. If you are interested in doing so, please email: stayconnected@montenidoaffiliates.com, and we will be glad to put you in touch.

Location

Accepted Insurance

Monte Nido Rosewood Ranch works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Many holistic centers incorporate recreational therapy into addiction treatment to offer you a chance to rediscover joy in movement and motion and build social connections. Activities can include dance, group games, and yoga, which all help improve mental health, reduce stress, and develop positive lifestyle habits. These holistic approaches help sustain long term recovery.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • recreation iconRecreation Room
  • art iconArt Activities
  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • luxury iconLuxury Accommodations
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • mountain iconMountain Views

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (888) 228-1253
Building icon

36075 South Rincon Road
Wickenburg AZ, 85390

Edited by:
Kerry Nenn, BSW

Reviews of Monte Nido Rosewood Ranch

3.42/5 (89 reviews)
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Reviews

5

I highly would recommend Rosewood. I came here due to an eating disorder, and I was deeply happy with the professionalism the doctors, psychologists, and staff in general work. THANKS for transforming and saving my life.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (88 reviews)
Sarah Hill
2 weeks ago
1

Response from the owner2 weeks ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Madison Bachman
1 month ago
1

this facility was such a bad experience i am 16 however when i went there i was 15 i went in january 2024 and left not even a month after being there here is why, the first day of me being there i had alr gotten bad vibes i wanted the help however there is this one nurse jannice she is so rude and doesnt know how to work with kids at all she forced me to take a liquid medication i didnt know what it was for they didnt let me say bye to my mom we had one minute together and they made her leave they made me strip with a male in the room watching me get naked they would get mad if you couldnt swallow pills i have arfid a fear of throwing up and choking so it was hard for me to take pills the staff especially the nurses would talk bad about the patient there i remember one staff would always say how no one here liked their job they just wanted money and how they got random people to work here who werent certified in anything related to this facility they let one of their horses die while i was there they cant take care of an animal why would they be able to take care of kids or humans they let a girl purdge there in the bathroom the staff would yell at you for asking for help they were lazy two kids were there for 6 months some stuff got stolen from me while i was there i went in with a feeding tube due to how malnurished i was they never cleaned my tube out so it ended up getting clogged it had never happened before and that was not my first time with a feeding tube they would continuously feed ur tube it made it extremely hard to eat i felt like a baloon that was going to pop they ripped out my feeding thbe carlesly it whipped the back of my throat they then FORCE me to get another one after i told them i would rather have gone to a hospital to get it professionally done they then proceeded to lie to my mom saying i lost 6 pounds in a day so they would give me my tube back thats very unlikely to happen in a singular day this place has traumatized me for life i dont recommend sending your loved one here at all i recommend center for discovery lakewood they helped me with my ED they had lively staff and therapist while i was at rosewood my roomate would self harm she took staplers and hid them in her room they took away the head boards to ur bed and the closet doors one girl swallowed batteries while i was there so the clocks got taken away out of the rooms two girls threw up thei feeding tubes due to being over fed do not go here

Response from the owner1 month ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
katie gudino
3 months ago
1

the stories I could tell about this place could fill pages, but here's a brief overview of why you should not consider coming here -[[ EDITED TO ADD: the financial issues continue to be unresolved. despite sending emails almost every day, leaving voicemails, and talking repeatedly with my insurance, Rosewood/Monte Nido will not respond on the matter and continues to request payment for over $76,000. I keep getting told on the phone to email their billing department, but it is impossible to get a response. ]]original review:Rosewood told me that they had received pre-authorization and confirmation from my insurance that my stay would be covered. I double checked before arriving and was told the same thing. I get there and 3 days later, I'm told I need to immediately book a flight home because they're not in network with my insurance. I booked a flight, was told conflicting stories by every staff member I talked to, and eventually was told by Stu Kaplan that he convinced my insurance to let me stay. after my discharge, I received a $76,000 bill and every time I have contacted rosewood about this, I'm told they'll pass it along to their financial team and nothing ever happens.while here, I was placed on line of sight precautions due to self harm but they didn't enforce it. the only time I was "redirected" for my constant walking was when I walked in front of the aftercare coordinator's office and she asked the care techs why I was allowed to walk around at all, let alone while on line of sight. a staff member told me that I could keep walking, but I would need to stay on the side of the building where other staff couldn't see me. patients were often unsupervised and self-harm, overexercise, and purging were really common.once, we witnessed a public outburst where two staff members were yelling at each other and one made an action like they were going to hit the other person. a special meeting had to be called where those of us who were present were offered additional therapy and support.groups often didn't even happen, and when they did, they usually did more harm than good. most groups were just patients complaining about each other or staff or the rampant inconsistencies with the food and meal plans.patients often complained of being too hungry after certain meals and the issues were rarely addressed or fixed. one night, after everyone had been served a tiny salad as the entirety of our dinner, many patients complained of feeling hungry and unsatisfied. we begged the on call dietitian to offer more food. some girls cried to the nurses after the dietitians said we couldn't have more food and the nurses tried to sneak snacks to us. finally staff agreed to allow an optional 4-8oz of boost for those who were hungry. it is shockingly unacceptable to serve so little food that a room full of people who don't want to eat are begging for more food. it was so bad that us patients came up with a new slogan: "rosewood ranch: where we feed you AND your eating disorder". the place was super understaffed, which they used as an excuse for not monitoring us or not having groups or therapy sessions, but then they kept admitting more and more patients. it's clear that it was just about money. therapists and dietitians agreed with us that they were taking in way more patients than they could care for, but said it wasn't up to them.once in my session with my therapist, I was explaining my distressing body image issues. her response, verbatim, was "well I haven't seen you in a bikini, but you look okay to me". in groups and personal sessions, I had to educate her about certain therapeutic modalities and diagnoses. she isn't new to the field of therapy or eating disorders - so she says - so it shouldn't have been my job to teach her.I could go on, and keep in mind this is only from about a three week stay before insurance booted me. if you are motivated and actually want to recover from your ED, please please go somewhere else.

Response from the owner11 months ago
Hello, Katie. We take this type of feedback seriously and would invite you to share more about your experience with a member of our leadership team. If you are interested in doing so, please email: stayconnected@montenidoaffiliates.com, and we will be glad to put you in touch.
Karan cunningham
3 months ago
1

Was lied to by the staff and my belongings were stolen from me with several attempts to get my things returned to me

Response from the owner3 months ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenidoaffiliates.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
cyndi simmering
4 months ago
1

This hospital was the poorest unorganized place I ve ever been poor staff psychiatrist can t treat properly food the worst patients in charge showed favoritism did not help my ocd difficulty I was very sad patients never had privacy a minute of peace not a fun environment don t go there waste of money abd time

Response from the owner4 months ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenidoaffiliates.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Kim
6 months ago
5

This place is one of a kind, I thought I would never get over my ED but they had me achieve the impossible. I strongly recommend this place to anyone who is struggling and/or needs help.

Response from the owner6 months ago
Thank you for your feedback. We aim to provide quality care to every patient who visits us.
Anna Bassett
7 months ago
1

I was sent here just under two years ago and it was genuinely the worst eating disorder treatment center I have ever been to, which is saying something since I ve been to many centers over the years. I witnessed egregious medical neglect here, which I am not going to go into immense detail but lets just say they made a clients condition vastly worse by neglecting to properly manage their health condition. This specific health condition was HIGHLIGHTED on their page as something they specialized in managing. There were multiple times I was afraid she would die in their care. I got groped by a staff member, and once a few other girls and I went to staff about it, all he got was a talking to . He kept his job, while I spent the rest of my time there in fear of him. The floor staff were verbally abusive and would get mad when clients would ask for them to do simple things such as open the bathroom that sat 10 feet away from where we were all situated. The lack of accountability was actively keeping people there for months on end in the state they arrived in, which is incredibly dangerous ESPECIALLY considering the glaring medical neglect. The therapists were lacking incredibly, and one therapist had her political views plastered all over her office (absolutely not the place. Incredibly unprofessional). I still have nightmares about this place. Absolutely do not go here, do not send your child here. The fact that this place is still running is a testament to how broken the system is.

Response from the owner6 months ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenidoaffiliates.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
asanda mkhize
9 months ago
5

I want to thank Rosewood for forever changing my life!! I have been to Rosewood two times now and entering any treatment is hard but they make it so welcoming. Even thru my very hard times Rosewood was always there for me , the staff are one of the best people I have EVER met , you could always tell that a lot of them wanted to be there not because they have to but because they want to and their support thru everything made it a lot easier to be there and I was supported very well Even if sometimes I pushed away. I felt like I was actually getting my life back from my Eating Disorder I use to not eat at all and at Rosewood I was able to make progress with my Eating Disorder and it wasn t easy but there was a team behind you , the techs were great people to talk with if having a hard time , the dietitian was really great at listening to my concerns and creating the best meal plan for me and making sure I am challenging myself. The groups were good if you show up and actually apply yourself my personal favorite was definitely DBT and community. They were very very good of reminding you that you are capable of being in control of your emotions and I had the hardest time with my emotions the second time around and I was given chance above chance and finally I was put on something that actually changed my life, I was back to the Asanda I know and I was proud of myself that I was able to work thru my emotions and continue to ask for help. I am so grateful for that one change and super grateful rosewood let me stay. Meals were pretty good and also challenging at times but you always had support from stuff and your peers. My personal fav was being able to pick out your own snacks. Music Dave was great I also loved that group. With the nurses I never really had problems with my meds and they were my favorite people ever , Rosewood has the best nurses right now who really care and want to help you the best way possible. I just loved seeing them smile and laugh it helped a lot when I was struggling. My favorite favorite nurse was Tina by far she was just AMAZING and very inspirational. Also the phlebotomist were also great.The therapy I received the first time was not great because it was online with someone who didn t work on campus but my second time I had the best best therapist and I worked on a lot and opened up and it s easier when the person is trustworthy and so I m grateful for the therapy side of it.My peers are my WORLD and living with them was not always easy it s hard when people leave and people come in it s definitely a lot of personality s but like I said they helped me thru so much and made my time at Rosewood so much easier and I plan on keeping in touch forever.Coming into Rosewood I already knew a bunch of skills it just was applying them that was hard but during my second time I had to explore that more and I found things I enjoy doing by myself or with peers.Rosewood is such a good good community and I have never felt so supported at a facility, everyone made me feel oh so loved and I was glad I was the funny one to them. Eating disorders are hard but being at Rosewood I found peace in myself that I have never felt before and I m so grateful to have been supported by such an amazing program. 72 hour forms are not worth it but treatment and no matter how much I wanted to leave sometimes I m glad I didn t. I will forever remember rosewood.Some things that I would have liked the be better especially the second time around is staff showing up for groups it was hard on us when they didn t.Better controlling chaosBetter communication between the techs and the nursesAnd there was some inappropriate conversations from staff towards patientsBut other than that bravo Rosewood!!I want to thank EVERYONE trulyAnd I want to thank Tina , Trinity , Amy , Brandy ,Vanessa ,lexy, Stephanie for helping me the most. Asanda

Response from the owner9 months ago
Hi, Asanda, and thank you for sharing. We re happy to hear that you had such a positive experience with our Rosewood programs. Your words will undoubtedly help others to feel more confident in seeking care with us. We will pass along your kind remarks to the staff who you mentioned. We are grateful to have played a role in your recovery and wish you all the best going forward.
F Mira
10 months ago
3

this review is just an overview of what it was like being in the adolescent unit for a couple months: to put it shortly, a very mixed bag.i was sent to the adolescent unit in summer of 2023, i was 15 at the time, and probably at the worst point physically for my eating disorder, but i did not stay more than two months for two reasons: 1. i was recovery focused, put in the work, and followed the rhythm. 2. my mom was afraid i would relapse if i was behind in school and wanted me to have a fresh start this year. all of this is to say, it would be incredibly optimistic to believe your stay at rosewood is just 45 days. of course, this depends on your compliancy and physical state of being. i really can't say anything about mental state of being as the therapists weren't really that great and i don't think anything about my overall mindset truly progressed.what i think did help was exposure to a bunch of foods that i had been constantly restricting. I had a nice dietitian, but the 3 dislike rule was getting on my nerves, because the dietitians would straight up tell you that you couldn't have one of your dislikes for silly reasons (they told me i couldn't put sausages as a dislike because the kitchen didn't make it, and then we had sausage for breakfast 3+ times a week..) also the food they serve was super painful to digest as someone who hadn't eaten much for over a year--almost every day i would be in pain due to gas, indigestion, bowel issues, and whatnot. nonetheless, i enjoyed the snack cart system, where you can choose your snacks 2x a day based off your exchanges, i appreciated the kate farms shakes (instead of boost that they gave at the hospital) and your option to refuse supplement when needed (if this isn't abused and your dietitian can understand that it was for a valid reason, it's a nice option to have). the techs were wishy washy about supplement and how much you should be supplemented, which wasn't fun because you kinda had to get to know each tech and how "mean" they are with supplementing. on the topic of supplementing, they will supplement you for excess exercise and threaten to supplement for random reasons on occasion.depending on your dietician and level, there are actually some fun activities, like yoga, and when i was there we could swim (it was summer), plus daily walks were appreciated. otherwise the groups were okay at best, besides meditation (fav group) or music therapy. process groups were really repetitive and very boring.one thing i really got annoyed by was the constant bathroom restrictions (counting, not flushing, waiting an hour after eating) and always having to walk over to the adult unit literally anytime we were doing anything of relevance. the adolescent unit gets a little messy and cramped with just the great room to occupy.i think the last thing i would mention is that your stay really depends on the community and the work you put in. if you are not recovery focused i don't think rosewood is gonna get you there: your only motive will be "i want to get out of here". to be honest, that was a good enough motive for me, but rosewood didn't really teach me any motive besides that, that was all work i had to put into therapy and iop at home. but of course the more you put in, the more you get out. on top of that, the community can be toxic and there really were a lot of whispers going on constantly, but that's what happens with 14ish teenagers (girls mostly) living together. i was lucky and was able to be on good terms with some of the girls and that made the stay a whole lot more bearable. if you're someone about to go into treatment here good luck and just remember it's not forever. (also make sure you bring something to do like lots of books or crossword puzzles because the days get real long real fast).

Response from the owner9 months ago
We so appreciate you taking the time to share your feedback. We re happy to hear that Rosewood helped you in your recovery process. Additionally, we take this type of feedback seriously and would invite you to share more about your experience with a member of our clinical leadership team. If you are interested in doing so, please email: stayconnected@montenidoaffiliates.com, and we will be glad to put you in touch.
Christine Soukiassian
10 months ago
1

Sad to see that this treatment center is still running. I was there in 2017, and I had the same experience as a lot of other one star reviews. This biggest indicator for me leaving was hearing one of my friends in treatment with me beg her therapist/insurance to pull her out and put her somewhere else. She legit asked her insurance to stop paying for treatment so that Rosewood would send her home. For the love of all things holy-please do not send anyone here. Please do not check yourself in. This place is doing way more harm than good, and the worst part is that they don t know what they don t know. I hope that everyone finds peace and understanding.Adding that I know that at one point they were able to keep up with the promises that were made to patients. Good & fresh food, equine therapy, swimming and healthy exercise to rebuild health. The food was awful and all pre-made and heated up. Staff was antagonizing and micromanaging everyone. None of the outdoor/animal therapy was available during my stay, yet they continued to advertise this online and to therapists.

Response from the owner10 months ago
Hello, Christine. We take this type of feedback seriously and would invite you to share more about your experience with a member of our leadership team. If you are interested in doing so, please email: stayconnected@montenidoaffiliates.com, and we will be glad to put you in touch.
Lindsay Janna
10 months ago
1

Incredibly uneducated and understaffed counseling team, who cannot address the complications of eating disorders and body image disorders. Left messages of complaint with the executive Director and counseling director with no reply. (Update: she called me back, and apparently was ignorant of my complaint, during the time of my stay, I believe my complaint was not formally escalated like I was promised it would be ! They have corruption within their staff !). Your child will likely not improve here. Yes they will Get nourishment, but Do not expect actual Improvement. I m shocked to learn that the counselor I had an issue with still works there, I believe she should be fired and not allowed to work with children who have such life-threatening disorders, this job is too critical for incompetent counselors.

Response from the owner10 months ago
Hi Lindsay and thank you for reaching out to us. We take feedback like this very seriously and have escalated your review to senior leadership. If you would be interested in speaking with a member of our senior leadership team, please email us at stayconnected@montenidoaffiliates.com and we will put you in touch with a different individual to speak with. Our clients are our top priority, and we aim to address and resolve any challenges you may have experienced.
Amanda Hannan
10 months ago
1

I came in under a unique set of health circumstances, not possessing an ED but needing aid due to malabsorption and leaky gut. One of the worst experiences in my life; there was little therapeutic support- much less than legal standards. We only had 1/3-1/2 of the programming scheduled.. you know, the point of going in the first place? I had to advocate hard for myself, especially when on different occasions forced into isolation and banned from communication based on another s untrustworthy word and gaslighting. The dieticians were incredibly out of date, pumping misinformation rather than truth that did no one any good. I had issues with medication, finances, and being listened to as a functioning adult would be. That being said, the facility was beautiful and specific people that were amazing to me were Dr.Stu, Malia, and the lady working as a patient advocate.

Response from the owner10 months ago
Hi, Amanda. We take this type of feedback seriously and would invite you to share more about your experience with a member of our clinical leadership team. If you are interested in doing so, please email: stayconnected@montenidoaffiliates.com, and we will be glad to put you in touch.
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