NewYork Presbyterian Westchester Division

21 Bloomingdale Rd
White Plains, NY 10605

NewYork Presbyterian Westchester Division NY 10605

About NewYork Presbyterian Westchester Division

The New York Presbyterian Westchester facility is a treatment center located in White Plains, New York. This facility provides services to adults over the age of eighteen who are struggling with substance use disorders and/or mental health diagnoses.

This facility provides inpatient treatment to help you focus on your recovery and have medical supervision accessible to you.

During the duration of your stay here you will work closely with their team of clinicians and licensed medical team to help you get the level of care you need. Inpatient provides a structured schedule to help you learn holistic therapies that you can benefit from and utilize in your day to day life. Motivational interviewing, cognitive behavioral therapy and relapse prevention will help motivate you to stay focused in your recovery and help you develop a healthier lifestyle.

An individualized treatment plan will be created upon completion of an assessment with a counselor as well as aftercare planning prior to being discharged. This help create a strong foundation for your recovery to help you move forward.

Latest Reviews

Hilda Hernandez
1 month ago on Google
5
Khadera
1 month ago on Google
5
I was born here! 1lb 5oz if it wasn t for this hospital, the doctors and nurses I wouldn t be here today. I m 19 now and a college student. Thank you (Picture below is my mother and I in the hospital)
Esty Mendlowitz
2 months ago on Google
3
the place is very sophisticated, and the accommodations are great, but the staff can be very rude. I had really great experiences with caring staff, but I had staff members not wanting to smile at me cause "they don't feel like it", belittling me and telling me things like "you behave like a baby", and simply being rude because they were tired and or not in the mood of dealing with me. I was also injected with medication while I asked to take it by mouth, and I later saw on my records that they wrote I refused to take it by mouth. The communication was not so well, they told me my parents were on board with the discharge plans while they haven't spoken to my parents at all about it.There were nurses and mhws that were so kind and hope infusing. I'm genuinely grateful for and appreciate every conversation and time they spent with me. They are also very borderline informed and some of the staff are really good at preventing verbal de-escalations. I appreciated the groups, and the activities especially going outside to the courtyard and swimming. I wouldn't recommend anyone to go to a psych ward, especially not borderline patients, but if need be, their borderline unit is amazing.

Location

Accepted Insurance

NewYork Presbyterian Westchester Division works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

EmblemHealth
MVP Health Care
AmeriBen
Amida Care
ConnectiCare
Elderplan
Fidelis Care
GEHA
HealthFirst
Magnacare
Oxford Health Plans
PacificCARE
NYSHIP
Trustmark
Visiting Nurse Service of New York (VNSNY)

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (888) 694-5700
Building icon

21 Bloomingdale Rd
White Plains, NY 10605

Edited by:
Anna Spooner

Reviews of NewYork Presbyterian Westchester Division

2.8/5 (153 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (153 reviews)
Hilda Hernandez
1 month ago
5

Khadera
1 month ago
5

I was born here! 1lb 5oz if it wasn t for this hospital, the doctors and nurses I wouldn t be here today. I m 19 now and a college student. Thank you (Picture below is my mother and I in the hospital)

Esty Mendlowitz
2 months ago
3

the place is very sophisticated, and the accommodations are great, but the staff can be very rude. I had really great experiences with caring staff, but I had staff members not wanting to smile at me cause "they don't feel like it", belittling me and telling me things like "you behave like a baby", and simply being rude because they were tired and or not in the mood of dealing with me. I was also injected with medication while I asked to take it by mouth, and I later saw on my records that they wrote I refused to take it by mouth. The communication was not so well, they told me my parents were on board with the discharge plans while they haven't spoken to my parents at all about it.There were nurses and mhws that were so kind and hope infusing. I'm genuinely grateful for and appreciate every conversation and time they spent with me. They are also very borderline informed and some of the staff are really good at preventing verbal de-escalations. I appreciated the groups, and the activities especially going outside to the courtyard and swimming. I wouldn't recommend anyone to go to a psych ward, especially not borderline patients, but if need be, their borderline unit is amazing.

Jay Matthew
2 months ago
1

I saw feces near the second floor elevator then I saw a roach on the ceiling. This place is dirty, don't send your love ones here. I am going to have this place investigated.

Mia Johnson
2 months ago
2

I stayed here from January - March 2023. It was my longest psychiatric stay I have ever had, and I debate the ethics of this hospital every time I think back on it. I was originally put in the Women's Unit, which was not terrible, there were iPad privileges, mostly quiet, ect. Then I was transferred to the "Young Adult Unit" as I believe they refer to it as. I have overall negative thoughts about my experience here, mostly due to the close-minded views that my psychiatrist had. My psychiatrist was someone by the name of Dr. Shaffer, and he was determined to make me believe that I had BPD. At the time, I was not diagnosed with anything, and a few months later (now about a year ago), I got an ASD diagnosis. Those are very different disorders. He even went to the extent to suggest a video call with this mysterious lady who merely reinforced Dr. Shaffer's opinions, which were based on little to no evidence as he had only been monitoring me for a few weeks. Not only were their claims false, but the damage that their words and actions did to me made everything worse. A false diagnosis will always result in mistreatment, and furthermore this can be confirmed because I left this hospital on 5 medications that I now know I do not even need. I hope that Dr. Shaffer does not work at this hospital anymore, although I will say that Terrance led some good group therapy sessions. Overall, I would avoid getting hospitalized here because I do not believe that they look very far into the person, and rather condone the similar perspective that many pharmaceutical companies have, being a drive to put neurodivergent people on the wrong medications. Therefore, I would avoid this hospital, but if you are staying here now, I would advise you to get moved to any other unit than the Young Adult Unit.

Colleen B
2 months ago
5

Valerie Patritti
2 months ago
5

Andrew Abraham
3 months ago
1

Claudine Quashie
4 months ago
1

Ranny Jamoul
4 months ago
1

The environment was deemed unsafe for individuals with AFRID due to a lack of understanding and support. Staff members often resorted to urging patients to eat without accommodating their specific needs, such as allowing safe foods brought by their parents. In one instance, despite refusing hospital food and repeated failed attempts at inserting an NG tube, the patient had to seek treatment at a local hospital for intravenous feeding. It was only after persistent requests that the hospital began permitting the patient's preferred foods. Treatment was characterized by minimal entertainment options, with only one tablet shared among six patients and limited access to DVD movies. Outings were contingent upon finishing all meals, contributing to a restrictive atmosphere. While some staff members displayed empathy and support, others demonstrated indifference towards patient concerns.

Aiyana Lumpkin
4 months ago
5

Highly recommended for loved ones that have SMI. The clinical staff care and work with the family, they re very supportive. Their main objective is to provide the best care to the patient. The social workers are phenomenal!Patients have single rooms or roommate s, bathrooms are in the room. Patient s get 3 meals per day, snack twice a day, have access to beverages throughout the day,. Patient s get iPad daily, on Sunday and Saturdays they have the iPads for up to 8 hours. Patient s are allowed to go out into the courtyard daily for 30 mins. The patients have it good at this facility.

Colleen Brown
4 months ago
5

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