NewYork Presbyterian Westchester Division

21 Bloomingdale Rd White Plains, NY 10605

Detox

Inpatient

Outpatient

About NewYork Presbyterian Westchester Division

New York Presbyterian Westchester Behavioral Health is in White Plains, New York. This location offers addiction and substance use treatment programs and the staff is experienced in caring for clients with co-occurring mental health disorders. They have achieved a Planetree Designation which recognizes excellence in person centered care. This means the caretakers prioritize the patient’s empowerment, comfort, and dignity. The center accepts most insurance, including government funded insurance.

The programs at this location include inpatient rehabilitation, partial hospitalization (PHP) and continuing day treatment. The inpatient program is an intensive rehabilitation program for those with an alcohol or drug addiction whether or not you have a co-occurring mental health disorder. The program starts with an evaluation that includes not only a physical and mental assessment, but also evaluates your spiritual, psychosocial, and vocational health.

The program includes group and individual counseling and family counseling when appropriate. The specialized group counseling is theme focused and addresses topics such as the medical consequences of addiction, gender specific issues, dual diagnosis, and discharge planning.

The PHP is for adults 18 and older. This is an intensive short term treatment program for those ready for an outpatient setting. Treatment is during the day and is a step down from the inpatient program or is used to avert an inpatient stay.

There’s also a continuing day treatment program for adults ages 18 to 62. The program lasts from six to 12 months and is for clients with severe mental illness including addiction.

One of the nice things about this program is the patient centered approach and the staff’s expertise with diverse populations. They have geriatric psychiatrists for older patients and staff experienced in treating multiple illnesses simultaneously. The psychologists and psychiatrists have sub specialty training in everything from sleep disorders to addiction so you can get help no matter your issue.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.8 / 10

Gallery

NewYork Presbyterian Westchester Division NY 10605

The facilities at NewYork Presbyterian Westchester Division in White Plains, NY 1

Location

Accepted Insurance

NewYork Presbyterian Westchester Division works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

EmblemHealth

Trustmark

AmeriBen

Amida Care

ConnectiCare

Elderplan

HealthFirst

Oxford Health Plans

PacificCARE

NYSHIP

Visiting Nurse Service of New York (VNSNY)

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Medically Assisted Detox

Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Steven J Corwin, MD

President and Chief Executive Officer

Brian G Donley, MD

Executive Vice President and Chief Operating Officer

Kerry Sayres DeWitt

Chief of Staff to President and CEO

Deepa Kumaraiah, MD, MBA

Senior Vice President and Chief Medical Officer

Contact Information

(888) 694-5700

Website

21 Bloomingdale Rd
White Plains, NY 10605

Get Help Now - 914-301-7675

Who Answers?

Fact checked and written by:

Susan Bertram, BA

Edited by:

Courtney Myers, MS

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Reviews of NewYork Presbyterian Westchester Division

2.7/5 (152 reviews)

Google Reviews

2.7 (152 reviews)

Gerardine Garcia

1 month ago

I was hospitalized here after an attempt. Had I stayed at the first unit they placed me in, perhaps I would have found a path to recovery. However, they transferred me to a unit where my mental health declined and I left more suici... than when I first went in. The place was full of spoiled and rude brats who had a sense of superiority due to the the power this country has given them. They created a toxic environment for me when I was at my most vulnerable state. I complained to the treatment team and the psychiatrist suggested that I should be able to deal with that because I am from the Bronx. He also didn't let me finish speaking when he abruptly said, "next", indicating that the conversation was over. This hospital seems to cater to certain people and the same social dynamics of prejudice and injustice that thrive outside also do so here. This kills people's spirits. Additionally, I had to beg for medication to be able to sleep and had to file a complaint to get something.The woman that serves food in this unit is a bully. Some of the staff of color have significant internalized racism. Thus, they treat non-POC as gods and mistreat POC patients. They make this very clear. I asked a worker with long braids to help me with something. She gave me the worst possible attitude while telling a non-POC patient "I'd do anything for you".I just couldn't take this anymore and advocated to be released or transferred to another hospital. I stopped eating, going to groups, using the tablets and stayed in bed because I felt trapped in an unhealthy environment.Once I got out, I was so demoralized and despondent that I attempted again and had to be taken to a different hospital. Thank goodness I found the right providers and supports. Today, I am thriving and enjoying many of the things this life has to offer.I wonder what happens to those who come here, are treated this way and don't have the right support system when they come out? I don't even want to think about the outcome for them. If you experienced this, I send you my love and wish you peace and strength.SHAME on YOU, Presbyterian. You're supposed to help and protect people who are mentally fragile, not selectively dehumanize them and break their souls.

Rubita Vega

The worse hoapital .they only care about money my son is in the hoapital i tell doctor for singht 72 hour paper she said no.he not reciving the medication my son is sad depress.that places its horrible .but today I go we congressman .if i have to go to tv i go every where 4hey only give him medication the same m3dication that hia psichriastry giving to him.I contact4he office of the gobernor .doctor seiger call yesterday.he have a psychiastry therapist why the force me to uave my son there.they lie they told me s8nght the paper in 72 hour .I already contac the gobernor office my son .dont want to be there .but they dont care how kids feel they just care about money.i saw everything there i stay 5 hours every day they do not have .compassion for kids just medicine .iam goung to spanish tg channel.to talk about wetch3ster hospital and the doctor staff..they lie about the dianostic.of kids to get more money .thats horrible .look 4hey force me to singht that paper

Hilda Hernandez

3 months ago

Khadera

I was born here! 1lb 5oz if it wasn t for this hospital, the doctors and nurses I wouldn t be here today. I m 19 now and a college student. Thank you (Picture below is my mother and I in the hospital)

Esty Mendlowitz

4 months ago

the place is very sophisticated, and the accommodations are great, but the staff can be very rude. I had really great experiences with caring staff, but I had staff members not wanting to smile at me cause "they don't feel like it", belittling me and telling me things like "you behave like a baby", and simply being rude because they were tired and or not in the mood of dealing with me. I was also injected with medication while I asked to take it by mouth, and I later saw on my records that they wrote I refused to take it by mouth. The communication was not so well, they told me my parents were on board with the discharge plans while they haven't spoken to my parents at all about it.There were nurses and mhws that were so kind and hope infusing. I'm genuinely grateful for and appreciate every conversation and time they spent with me. They are also very borderline informed and some of the staff are really good at preventing verbal de-escalations. I appreciated the groups, and the activities especially going outside to the courtyard and swimming. I wouldn't recommend anyone to go to a psych ward, especially not borderline patients, but if need be, their borderline unit is amazing.

Jay Matthew

I saw feces near the second floor elevator then I saw a roach on the ceiling. This place is dirty, don't send your love ones here. I am going to have this place investigated.

Valerie Patritti

Mia Johnson

I stayed here from January - March 2023. It was my longest psychiatric stay I have ever had, and I debate the ethics of this hospital every time I think back on it. I was originally put in the Women's Unit, which was not terrible, there were iPad privileges, mostly quiet, ect. Then I was transferred to the "Young Adult Unit" as I believe they refer to it as. I have overall negative thoughts about my experience here, mostly due to the close-minded views that my psychiatrist had. My psychiatrist was someone by the name of Dr. Shaffer, and he was determined to make me believe that I had BPD. At the time, I was not diagnosed with anything, and a few months later (now about a year ago), I got an ASD diagnosis. Those are very different disorders. He even went to the extent to suggest a video call with this mysterious lady who merely reinforced Dr. Shaffer's opinions, which were based on little to no evidence as he had only been monitoring me for a few weeks. Not only were their claims false, but the damage that their words and actions did to me made everything worse. A false diagnosis will always result in mistreatment, and furthermore this can be confirmed because I left this hospital on 5 medications that I now know I do not even need. I hope that Dr. Shaffer does not work at this hospital anymore, although I will say that Terrance led some good group therapy sessions. Overall, I would avoid getting hospitalized here because I do not believe that they look very far into the person, and rather condone the similar perspective that many pharmaceutical companies have, being a drive to put neurodivergent people on the wrong medications. Therefore, I would avoid this hospital, but if you are staying here now, I would advise you to get moved to any other unit than the Young Adult Unit.

Colleen B

Andrew Abraham

5 months ago

Aiyana Lumpkin

6 months ago

Highly recommended for loved ones that have SMI. The clinical staff care and work with the family, they re very supportive. Their main objective is to provide the best care to the patient. The social workers are phenomenal!Patients have single rooms or roommate s, bathrooms are in the room. Patient s get 3 meals per day, snack twice a day, have access to beverages throughout the day,. Patient s get iPad daily, on Sunday and Saturdays they have the iPads for up to 8 hours. Patient s are allowed to go out into the courtyard daily for 30 mins. The patients have it good at this facility.

Colleen Brown

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