Meridian Health Services

New Castle, Indiana

930 North 14th Street
New Castle, IN 47362

(765) 521-2450
3.05 (40 reviews)

About Meridian Health Services

Meridian Health Services provides physical health, mental health, and social health services for clients of all ages. They offer a long list of programs designed to help clients feel their best, including medical detox services, intensive outpatient treatment, and aftercare for adults in addiction recovery. They accept self payment, private insurance, Medicaid, Medicare, and the Healthy Indiana Plan. Some clients qualify for a sliding fee discount.

Something interesting about this facility is that they’re known for providing “whole person health.” If you’re trying to overcome an addiction, they won’t just treat your obvious symptoms. They’ll work with you to understand why you feel drawn to drink or use drugs, what kinds of things trigger that behavior, and how you can cope in a healthier way. You’ll attend counseling services for nine hours a week for as long as you need to. Then, you’ll move to a 12 week relapse prevention program that will show you how to keep up your progress.

Another neat thing about this program is that they offer a few specialized programs for specific populations. For example, if you need to detox before entering treatment, you can spend three to five days at their Addictions and Recovery Center. If you’re pregnant or you have a newborn and you’re struggling with substance abuse, they have a Maternal Treatment Program for you. They also offer transitional housing for adults who’ve completed primary treatment but still need a little more support as they reintegrate into society.

One past client remarked that the staff members at this location are incredibly friendly and easy to talk to. Another mentioned that the physicians were helpful without being condescending, which they appreciated.

Dollar icon Payment Options

  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.

medically-assisted-detox iconMedically Assisted Detox

When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

children iconChildren program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

military-hat iconMilitary program

stroller iconPostpartum program

House check icon Settings & Amenities

  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Meridian Health Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

house-medical iconTrauma Therapy

During trauma therapy in Indiana, your therapist helps you process traumatic experiences and learn how they affect your emotional, mental, and physical responses. You learn effective coping strategies that help to reduce the symptoms and improve your mental health and well being.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life Skill

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (765) 521-2450
Building icon

930 North 14th Street
New Castle, IN 47362

Call Now - Help is Available
Get Help Now - 463-388-1405
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews

3.05 (40 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (39)
Accomodations & Amenities
0
Meals & Nutrition
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Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Their appointment are a complete chaos, it's really hard to get a time that is convenient for you. They have no consideration for your time or any previous commitments you had. The counselors don't try to treat you instead they just give you medication.

Reviewed on 2/20/2019
Overall Experience
Date Submitted

Google Rating

3.1 (39 reviews)
Jeremiah Baker
4 months ago
1

Went here to get help and learn how to cope with my life and they actually made it 10 times worse now saying there is certain things wrong with me that are not and we're so quick just to send me to the psych ward forget the fact I hadn't had a real person to share my problems with in 10 years so no they don't care about you it's what's they can do to make money off your insurance and because of this I have went almost a year without the meds they said I needed am doing personally fine without them cause I didn't need them in the first place save yourself the time and just go to a psych ward at a hospital hospital they might actually check you for disorders put in simple they are unreliable at best and just a waste of time

Response from the owner4 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Chasity Bradford
4 months ago
4

Dr Clarke I love she listens and is always explaining what the plan is, now the person who answers the phone wow never at the desk to answer the phone been trying since last week to set up a appointment to see Dr Clarke and it makes it hard on us patients who need to see Dr Clarke when the person in the front don t answer phone calls or even return phone calls.

Response from the owner8 months ago
Thank you for your feedback! We re always striving to provide the best possible care and your review is very helpful.
Coralee Hoots
6 months ago
5

Staff is very friendly and i always feel well taken care of. Laura Clark is amazing and so easy to talk to!

Response from the owner6 months ago
Thank you for your feedback! We re always striving to provide the best possible care and your review is very helpful.
Larry Mastin
8 months ago
1

Doctors are never there. Always being told to go to Med Check. Make appointment and then get called to push time up them get a call an hour later and git told the doctor went somewhere else and get appointments totally canceled.Would NOT suggest this place to anyone. Very unprofessional and lacks people skills. They are just out for money they don't care about patients. No don't go here. You would be better off going to Northridge out by the YMCA they care about their patients out there. Couldn't take my kids outta Meridian fast enough Laura Clark is NOT a doctor she ias a Nurse Practitioner, she is supposed to be monitored by a doctor in the building but guess what the doctor walked out. So they are not even going by the laws that govern the medical field in Indiana. Kept giving my son meds for an ulcer. Left and took him to Northfield cause he started spitting up blood. After checking him and doing some imaging he got sent to a specialist in Indy...he'shas a gluten allergy. These people are idiots.

Response from the owner8 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Suzie Ann82
1 year ago
4

I wouldn't say they're the best but it's what we got in NC and they do try it's just that some policies make zero sense but ..(that being said)They do happen to employ A Most Amazing therapist/addiction counselor there tho..I feel confident in saying that she has saved possibly 100s if not 10s of 100s of lives.Her name is Betty Hancock and She Is Incredible! she's actually Meridians best kept little secret! If there could only be more like her!

Response from the owner1 year ago
Hello there! Thank you for taking the time to leave us a review. Your feedback is appreciated along with the 5-star rating.
Tiffany Buck
1 year ago
4

Response from the owner1 year ago
Thank you for taking the time to leave a review. We noticed you gave us a 4-star rating and we want to hear from you. Please email us at info@meridianhs.org to let us know how we can improve. Thank you!
Amy Lynne Murphy
2 years ago
1

This program was not for me

Response from the owner8 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Anthony and Kaylee Spears
2 years ago
5

NP Laura Clark is our primary care physician that we consider our family doctor . She s very kind and takes great care of us! We ve been other places and no one compares to her compassion and how she educates us about what we need without making us feel really stupid. We will continue to keep seeing her as long as she s here! I dont know who all the bad reviews are for but I have a hard time believing they re for Laura. She s the BEST!

Response from the owner8 months ago
Thank you for your feedback! We re always striving to provide the best possible care and your review is very helpful.
Kaylee Spears
2 years ago
5

We love Laura! She s been our pcp for a long time now and she s always so great at making you feel heard and really cared for. She s a very judgment free person and very understanding.

Response from the owner8 months ago
Thank you for your feedback! We re always striving to provide the best possible care and your review is very helpful.
Ashleah
2 years ago
1

Even if you're dying DON'T go here! I went to a doctor at this practice thinking I may be pregnant, she said I wasn't. Went back TWO more times (even bringing 4 positive home pregnancy tests with me!) they still said I wasn't pregnant and that I was only getting positive pregnancy tests because of kidney damage. They refused to give me a referral to an OBGYN because they could do exams "in the office" so I didn't need a referral ! My "kidney damage" is now a healthy, beautiful, 3 year old girl, thankfully we were both ok, despite delayed prenatal care. You could probably get better care at a veterinary clinic than at this place!

Response from the owner8 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Brittany Welch
3 years ago
1

So much fiance was speaking to a lady for a few months and receiving meds for his mental health.....the lady quit and did NOT set him an appointment, then said he missed his appointment THAT WAS NEVER MADE, canceld his meds & is making him reduce everything with a new lady. Now they set him an appointment for TODAY, never recieved the call so, we call and they never put in the appointment on their end!!!!!! IM FURIOUS!!! THEY DONT CARE ABOUT YOU!

Response from the owner8 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Rachel Lamb
3 years ago
1

Don't waste your time. If your mental health or life depends on it, do not, I repeat, DO NOT waste your time or risk your health by going here. Trust the reviews. They are all true. I don't feel comfortable sharing my personal experience on this review, but trust me when I say go somewhere else for your mental health needs and overall care.

Response from the owner8 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
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