Brockton VA Medical Center

940 Belmont Street Brockton, MA 02301
InpatientOutpatient
VA Boston Healthcare System MA 2301

About Brockton VA Medical Center

VA Center- Brockton provides a multi-tiered approach to treating Veteran’s with mental health and addiction issues in Brockton, Massachusetts. Their services range from acute inpatient to outpatient and residential housing designed to support long-term recovery.

VA Center- Brockton offers inpatient treatment, outpatient services, and transitional living homes.

The inpatient program at the VA Center- Brockton, is for individuals who need immediate assistance with stabilization due to being a threat to themselves or others, or who need to be removed from their home and into a highly structured environment. Individual and group counseling is provided, in addition to access to medical and psychiatric care.

The outpatient program helps individuals through individual therapy, group therapy, specialized groups, housing support, medication assisted treatment, and community support.

The housing program is a transitional home that provides temporary accommodations for veterans who need a safe and stable environment that supports independence, job placement, and positive reinforcement through continued commitment to sobriety.

Latest Reviews

Carolann
1 month ago on Google
1
This is for the lady at the front desk, working at about 9:00 am , 11/27 day before THANKSGIVING,when you call in to check on loved one, she was NOT KIND!! Very rude, unprofessional. She answered phone with a "mmm hmmm", not BROCKTON VA. I was sure I dialed correct number. Asked for her name but she quickly switched me to the ward my loved one was in. Is this what you want as the first person you come in contact with for this VA? If she treats people calling in to check in, it make some skeptical about how my loved one will be treated. I hope she is an isolated incident and is taught some better communication skills.
Steve Outdoors
1 month ago on Google
5
I finally registered for VA Healthcare and with some doubt, made an appointment for a physical. I was completely surprised and impressed with the whole experience. The staff was knowledable, friendly and showed concern. They were all articulate and spent considerable time with me. The facility was clean and modern. I had a follow up with the Pharmacist to go over my meds and same thing, she was wonderful. I am now using the VA for my primary care. Thank you for making me feel welcome.
James Bushway
1 month ago on Google
5
Dr Joo is an outstanding physician, extremely concerned with his patients well being. Will definitely go through barriers to ensure his patients are well taken care of. Dr Joo treatment of his staff is of utmost importance and professionalism.He takes very good care and respects his staff, which in turn makes for an extremely productive working environment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Accepted Insurance

Brockton VA Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. They offer individual, group, inpatient, and residential mental health and substance abuse services for women. The program includes the treatment of general mental health problems, PTSD, alcohol and substance abuse issues, geriatric issues and serious mental illness. They also offer residential treatment for men and women
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
VA Boston Healthcare System is committed to providing top quality care to all Veterans, including those who identify as lesbian, gay, bisexual, transgender, and/or questioning (LGBTQ). They know that diverse populations have unique needs, so they train their staff to provide care that is tailored to meet the needs of LGBT Veterans.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

There is a strong link between nutrition and addiction. That's why drug rehab in Massachusetts includes nutrition therapy to teach you healthy eating habits that support addiction recovery. You'll learn what foods your body needs for healing and long term health.

The best time for nicotine replacement therapy (NRT) in Massachusetts is the moment you quit. You can start this therapy right away to lessen cravings and withdrawal symptoms, so the process is easier. Research has shown that NRT increases the chances of success. Options include patches, gum, inhalers, sprays, and lozenges.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Vincent Ng

Director

Leslie Pierson, MS, MT

Deputy Executive Director

Michael E. Charness, MD

Chief of Staff

Cecilia McVey, BSN, MHA, CAN

Associate Director Nursing and Patient Care Services

Kelly Boyle, DNP, RN, CNOR

Acting Associate Director for Quality Management

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 241035

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 302978

Contact Information

Phone icon (508) 583-4500
Building icon

940 Belmont Street
Brockton, MA 02301

Fact checked and written by:
Peter Lee, PhD
Edited by:
Quentin Blount

Reviews of Brockton VA Medical Center

4/5 (115 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Carolann
1 month ago
1

This is for the lady at the front desk, working at about 9:00 am , 11/27 day before THANKSGIVING,when you call in to check on loved one, she was NOT KIND!! Very rude, unprofessional. She answered phone with a "mmm hmmm", not BROCKTON VA. I was sure I dialed correct number. Asked for her name but she quickly switched me to the ward my loved one was in. Is this what you want as the first person you come in contact with for this VA? If she treats people calling in to check in, it make some skeptical about how my loved one will be treated. I hope she is an isolated incident and is taught some better communication skills.

Steve Outdoors
1 month ago
5

I finally registered for VA Healthcare and with some doubt, made an appointment for a physical. I was completely surprised and impressed with the whole experience. The staff was knowledable, friendly and showed concern. They were all articulate and spent considerable time with me. The facility was clean and modern. I had a follow up with the Pharmacist to go over my meds and same thing, she was wonderful. I am now using the VA for my primary care. Thank you for making me feel welcome.

James Bushway
1 month ago
5

Dr Joo is an outstanding physician, extremely concerned with his patients well being. Will definitely go through barriers to ensure his patients are well taken care of. Dr Joo treatment of his staff is of utmost importance and professionalism.He takes very good care and respects his staff, which in turn makes for an extremely productive working environment.

sue liberatore
2 months ago
5

Everything you would ever need

Nate Johnson
2 months ago
5

The VA does an excellent job providing me with my Healthcare

Dave Mahoney
2 months ago
5

The Va system has saved my life more than once,I have nothing but good to say about.Brockton is great,west Roxbury is great, j p in Boston not so much, everybody has bad days so the key word is patience ,thank you for watching out for us old guys.

Courtney Smith
2 months ago
5

We had a wonderful experience here in urgent care and optometry. All medical personnel were very friendly, attentive, and caring. Excellent service overall.

David Cabral
3 months ago
5

I had a fantastic intake for PT today. I'm a 100% disabled veteran and I can't stress enough how being heard and understood means everything. Ashley was professional and welcoming. I live with chronic pain and being treated as a person and not a number means everything. My chiro care is top notch also. It is worlds apart from the care I started to get in 1998. Combined is what keeps Humpty Dumpty (Me) together. My only request is to streamline the community care program. Anna is a rock star but needs all the info faster to approve care. Katie was also wonderful in addressing an issue I had and took the time to listen to me and it made all the difference.

James McCarthy
3 months ago
4

Claudia Gomes
3 months ago
5

Lisa Packard
4 months ago
5

I just came for the ride. They take such good care of our vets

CoolLoveJack ScooterMan
4 months ago
5

Out standing mental health best ive ever known or have seen any where If your a vet looking for help this is the place to go well organized and professional staff will always be there for you then and now with them there to help us God bless you all

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