Texas Health Seay Behavioral Health Hospital Plano

6110 West Parker Road
Plano TX, 75093

Texas Health Seay Behavioral Health Hospital TX 75093

About Texas Health Seay Behavioral Health Hospital Plano

Texas Health Seay Behavioral Health Hospital provides substance use disorder treatment, mental health, and behavioral health treatment for individuals in the Plano, Texas, area. They provide treatment for men, women, and adolescents. Available services include detox, inpatient treatment, and a partial hospitalization program.

The detoxification process is often the first step in addiction recovery and involves removing addictive substances from the body. Nurses and physicians are experienced in drug, alcohol, and opioid addiction. They oversee detox to suit your exact situation. An individualized treatment plan will be created that allows for the appropriate pace of detox to take place within a controlled and supportive environment. Detoxing in a medically monitored environment can lower the risk of relapse and help clients achieve long-term recovery.

The inpatient program provides 24 hour monitoring and treatment for individuals with acute behavioral health conditions in a safe, supportive, and client-focused environment. Inpatient allows for accommodations, meals, and other daily needs to be taken care of while mental and physical stabilization takes place. During this time, individual and group therapy are commonly practiced. Psychoeducational groups, life skills, and healthy coping mechanisms may also be introduced.

Partial hospitalization is a step down from inpatient treatment. It serves as a highly structured outpatient program for those who are not at the point where they need to stay in a hospital. It’s a stepping stone between inpatient and outpatient treatment programs. Dedicated, age-specific programs are available for adolescents and adults.

Adolescents who do not need to stay in the hospital but who still require a highly structured outpatient program often need more support than what is available in traditional outpatient settings. The day program for adolescents allows for a safe and therapeutic environment where healing can occur. Each evening you’ll return to their homes and come back at the next scheduled interval.

Texas Health Seay Behavioral Health Hospital accepts most commercial insurance plans, along with Medicaid and Medicare. Out of network benefits may vary so verify your coverage with your individual provider.

Latest Reviews

Meyla Ward
2 weeks ago on Google
1
$320 per appointment without insurance. They force you to have an introductory appointment to decide if you want therapy or psychiatry treatment regardless of if you know what treatment you want or not.I've received treatment for two years elsewhere and have the medical records, which can be transferred, to prove it. But suddenly it's required to pay for two appointments, a total of $640, before you can even have a virtual appointment with a psychiatrist who *might* take you seriously. Other reviews mention how this place tries to squeeze money out of you at every opportunity and I believe it.
Azaliya Jaramillo
3 weeks ago on Google
1
I would not recommend this healthcare unit to anyone in need of compassionate or trustworthy care. My experience was riddled with misinformation, lack of organization, and a noticeable absence of support. From the beginning, the staff seemed evasive and unwilling to provide clear answers about my care. There were times I was led to believe certain aspects of my treatment were voluntary, only to find out later they were not, making me feel trapped rather than helped.In addition to the communication issues, the unit lacked basic resources and support for patients, leaving me and others without guidance. Despite reaching out multiple times for clarification and assistance, I was met with either silence or vague responses that offered no real help. It was incredibly disappointing and, at times, even distressing.If you or your loved ones are looking for a reliable healthcare facility, I would strongly suggest looking elsewhere.
John Oakley
1 month ago on Google
5
Caveat: in-patient is hard. Full stop. If u are looking for a in-patient experience that's comfortable, you're not, in my experience, going to find one in the US of A .Having said that, this place is safe, clean, and staffed by competent professionals .I prefer not to avoid needing care at this level, but if I must, this will be my go-to.To whomever is reading this: good luck

Location

Accepted Insurance

Texas Health Seay Behavioral Health Hospital Plano works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
The adult inpatient program at Texas Health Behavioral Health provides 24-hour monitoring, treatment, and stabilization for adults with acute behavioral health conditions in a safe, supportive, and therapeutic environment. Patients are housed in facilities created just for them, which foster personalized attention for each patient. Customized treatment plans address next steps and ongoing recovery needs and are unique to each individual patient. Adolescents need care tailored for them and their unique needs. The Texas Health Behavioral Health programs for adolescents address the growing needs of behavioral and mental health care for adolescents with psychiatric conditions, or with behavioral or emotional difficulties. Care plans are tailored to the individual’s unique needs and are offered in a variety of settings. Specializing in adolescents ages 12 to 17, the inpatient adolescent program provides crisis stabilization and symptom reduction in a safe, structured environment.
medically-assisted-detox iconMedically Assisted Detox
For adults struggling with substance abuse and addiction, going through the detox process in a center equipped to provide for their specialized needs is key. Texas Health Behavioral Health utilizes evidence-based care to help patients take the first step in overcoming addiction. Inpatient adult detoxification provides a medically safe and emotionally supported detox led by specially trained physicians on the staff at Texas Health Behavioral Health facilities.
intensive-outpatient iconIntensive Outpatient
The Texas Health Behavioral Health Intensive Outpatient Programs are for individuals needing a structured therapy program that offers counseling and education in a group setting. Clinicians work with physicians on the medical staff to provide daily support and a safe place to talk, learn problem-solving skills and practice stress-reduction techniques. Texas Health Behavioral Health also offers the following Specialized Intensive Outpatient Programs: Women The Texas Health Behavioral Health Program for Women is an outpatient program that addresses the treatment of depression in women, including postpartum depression, loss of a child (including miscarriage) and hormone-related depression. The Women’s Outpatient Program addresses the physical, emotional, spiritual and interpersonal needs of adult women who face emotional difficulties and stressful life situations. The young adult program addresses the age-specific issues of young adults ages 18-25. The program is geared toward the behavioral health challenges that the young adult faces including: self-identity, graduation, independence, college pressures, change in family dynamics, introduction to work force, peer pressures, healthy relationships and alcohol or drug issues.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community  programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA). Aftercare support groups are a way for patients to meet others in recovery and get support for their recovery journey. Meetings are held Saturday mornings at 11am.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

For adults struggling with anorexia or bulimia, Texas Health Behavioral Health offers specialized care through its eating disorders program. Eating disorders are complex illnesses, and every individual presents with different symptoms, causes, physical and emotional issues. For that reason, treatment is tailored to each individual patient. Treatment is provided within a faith-based, not-for-profit hospital system, allowing access to advanced medical care provided by clinicians and physicians on the medial staff with experience in eating disorders. The hospital-based program allows for structure and support in the early stages of recovery. It also provides safety and supervision necessary for refeeding. Inpatient – The highest level of care offered, inpatient treatment for eating disorders addresses the medical complications that can result from these illnesses. Patients receive 24-hour care and are closely monitored during this early stage of recovery. Partial Hospitalization – Once medically stable, patients can step down to the partial hospital program, where they will eat all of their meals on the unit and attend all groups, but will spend the night at home.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (972) 981-8301
Building icon

6110 West Parker Road
Plano TX, 75093

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Texas Health Seay Behavioral Health Hospital Plano

2.49/5 (142 reviews)
2.3
Staff
2.3
Amenities
2.3
Meals
3.7
Value
2.3
Cleanliness
5
39
4
12
3
4
2
11
1
76

Reviews

3
Unsure of how to rate

Today will be my son's second attempt to detox for a life long habit. Of course being an addict takes the person multiple times before they get it right because IT'S VERY HARD to get off a drug that you've been dependent on for years. However I believe a place that provides ... Read More

PATRICIA G.
Reviewed on 2/15/2024
5
My Experience

After reading all the reviews regarding the Seay Behavioral Center, I want to share my experience. I was voluntarily admitted on October 09, 2023, and released on October 12, 2023. I went in to detox from pain medicine due to back pain. I read the reviews before checking in, ... Read More

Gerson H.
Reviewed on 10/18/2023
1
Help

I took my grandson here after I called them told them no insurance no money they said bring him in so I did after 2hr it was sorry we can't help here is a list of places you need insurance or money what they where no help at all shame on them don't go there

Kim R.
Reviewed on 8/22/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (137 reviews)
Meyla Ward
2 weeks ago
1

$320 per appointment without insurance. They force you to have an introductory appointment to decide if you want therapy or psychiatry treatment regardless of if you know what treatment you want or not.I've received treatment for two years elsewhere and have the medical records, which can be transferred, to prove it. But suddenly it's required to pay for two appointments, a total of $640, before you can even have a virtual appointment with a psychiatrist who *might* take you seriously. Other reviews mention how this place tries to squeeze money out of you at every opportunity and I believe it.

Azaliya Jaramillo
3 weeks ago
1

I would not recommend this healthcare unit to anyone in need of compassionate or trustworthy care. My experience was riddled with misinformation, lack of organization, and a noticeable absence of support. From the beginning, the staff seemed evasive and unwilling to provide clear answers about my care. There were times I was led to believe certain aspects of my treatment were voluntary, only to find out later they were not, making me feel trapped rather than helped.In addition to the communication issues, the unit lacked basic resources and support for patients, leaving me and others without guidance. Despite reaching out multiple times for clarification and assistance, I was met with either silence or vague responses that offered no real help. It was incredibly disappointing and, at times, even distressing.If you or your loved ones are looking for a reliable healthcare facility, I would strongly suggest looking elsewhere.

blister
1 month ago
2

a necessary establishment but could be run better. few techs and nurses seem to be properly equipped to handle mental health crises. i have bpd and i was treated like i was possessed whenever i got emotional. one nurse verbatim asked what s wrong with you . the therapists often seem to be the only ones competent enough in psychology to help patients who need 24/7 care. i really think every staff member on unit needs better training. one director (don t know the job title) was playfully sexual with other staff. a portion of the current staff are not queer affirming. a nurse asked inappropriate questions about my transition.

Response from the owner1 month ago
I am so sorry to read that your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org.
John Oakley
1 month ago
5

Caveat: in-patient is hard. Full stop. If u are looking for a in-patient experience that's comfortable, you're not, in my experience, going to find one in the US of A .Having said that, this place is safe, clean, and staffed by competent professionals .I prefer not to avoid needing care at this level, but if I must, this will be my go-to.To whomever is reading this: good luck

Kaelyn Conley
3 months ago
1

Response from the owner3 months ago
I am so sorry to read that your experience was not a positive one. We value your feedback and would like to speak with you further about your experience. If you are willing, can you please email me your contact information, the location in which you visited, and additional details at katieborders@texashealth.org?
Heather Sosa
4 months ago
1

Awful. Don't send your children here if you love them and really want to help them.

Ollie
5 months ago
4

I have made a previous review on this place but I would like to re write it I have been here four times I just got out yesterday may 13th 2024 I was at seay center the same time last year this place really helped me I think my review last time was a lot worse because of the mindset I had back then I did not want to get better but I have changed and progressed a lot the staff is really nice and the therapists there really helped me I struggled with self harm for about two years and I am now 13 days clean and it will be staying that way thank yall so much for everything yall have done for me I would really recommend this place

Response from the owner5 months ago
Thank you for taking the time to write a review. We strive to provide a positive experience for all and are thrilled to share your kind words with the team. Katie, Texas Health
Teresa Gamez
5 months ago
5

I have a good experience of this place because they took care of my son very well and he was safe here and well cared for, excellent service

Shayne Wagley
6 months ago
5

Response from the owner6 months ago
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Katie, Texas Health
Kevin Gauthier
6 months ago
5

Response from the owner6 months ago
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Katie, Texas Health
Lauri Ward
7 months ago
5

The SEAY Center offered the structure, care, treatment needed. The staff was extremely supportive and sensitive to the needs of the patients

Response from the owner7 months ago
Thank you for taking the time to write a review and sharing your experience with us. We value your feedback and it is an honor to serve our community. Katie, Texas Health
Camille Stanton
8 months ago
5

The administrative staff (specifically Lindsey) was very RUDE and sent us to the ER w our daughter because they supposedly didn t have any beds. After being RE assessed in the ER, and waiting from 8pm until 6am the next morning, our daughter was finally admitted into the Seay Center. Once she was admitted, she was treated very well by the nursing staff, physicians and techs (with the exception of Tech Joey). Beware of Joey, he told the teens that it was their Fault that they were hospitalized. I asked whether he would have told a hospitalized cancer patient the same . After Joey triggered Every child in the room, he was removed from the adolescent side of the hospital and moved to the adult side. In my opinion Joey shouldn t be on either side of the hospital, he clearly doesn t possess the compassion necessary to over see MENTAL health care patients! Thankfully, Joey is just a negative needle in a haystack of AMAZING staff. My daughter has been through SEVERE trauma, including being bullied and loss of a best friend to suicide. Aside from Joey, the ENTIRE staff was extremely compassionate and attentive to her needs. She even expressed having fun times during her 7 day stay! Now she is in the partial hospitalization program during the day, which is also very therapeutic according to her.

Response from the owner8 months ago
We appreciate you sharing your experience with us here. It is an honor to serve those in our community. Katie, Texas Health
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