Texas Health Seay Behavioral Health Hospital Plano

Plano, Texas

6110 West Parker Road
Plano TX, 75093

(972) 981-8301

About Texas Health Seay Behavioral Health Hospital Plano

Texas Health Seay Behavioral Health Hospital provides substance use disorder treatment, mental health, and behavioral health treatment for individuals in the Plano, Texas, area. They provide treatment for men, women, and adolescents. Available services include detox, inpatient treatment, and a partial hospitalization program.

The detoxification process is often the first step in addiction recovery and involves removing addictive substances from the body. Nurses and physicians are experienced in drug, alcohol, and opioid addiction. They oversee detox to suit your exact situation. An individualized treatment plan will be created that allows for the appropriate pace of detox to take place within a controlled and supportive environment. Detoxing in a medically monitored environment can lower the risk of relapse and help clients achieve long-term recovery.

The inpatient program provides 24 hour monitoring and treatment for individuals with acute behavioral health conditions in a safe, supportive, and client-focused environment. Inpatient allows for accommodations, meals, and other daily needs to be taken care of while mental and physical stabilization takes place. During this time, individual and group therapy are commonly practiced. Psychoeducational groups, life skills, and healthy coping mechanisms may also be introduced.

Partial hospitalization is a step down from inpatient treatment. It serves as a highly structured outpatient program for those who are not at the point where they need to stay in a hospital. It’s a stepping stone between inpatient and outpatient treatment programs. Dedicated, age-specific programs are available for adolescents and adults.

Adolescents who do not need to stay in the hospital but who still require a highly structured outpatient program often need more support than what is available in traditional outpatient settings. The day program for adolescents allows for a safe and therapeutic environment where healing can occur. Each evening you’ll return to their homes and come back at the next scheduled interval.

Texas Health Seay Behavioral Health Hospital accepts most commercial insurance plans, along with Medicaid and Medicare. Out of network benefits may vary so verify your coverage with your individual provider.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

The adult inpatient program at Texas Health Behavioral Health provides 24-hour monitoring, treatment, and stabilization for adults with acute behavioral health conditions in a safe, supportive, and therapeutic environment. Patients are housed in facilities created just for them, which foster personalized attention for each patient. Customized treatment plans address next steps and ongoing recovery needs and are unique to each individual patient. Adolescents need care tailored for them and their unique needs. The Texas Health Behavioral Health programs for adolescents address the growing needs of behavioral and mental health care for adolescents with psychiatric conditions, or with behavioral or emotional difficulties. Care plans are tailored to the individual’s unique needs and are offered in a variety of settings. Specializing in adolescents ages 12 to 17, the inpatient adolescent program provides crisis stabilization and symptom reduction in a safe, structured environment.

medically-assisted-detox iconMedically Assisted Detox

For adults struggling with substance abuse and addiction, going through the detox process in a center equipped to provide for their specialized needs is key. Texas Health Behavioral Health utilizes evidence-based care to help patients take the first step in overcoming addiction. Inpatient adult detoxification provides a medically safe and emotionally supported detox led by specially trained physicians on the staff at Texas Health Behavioral Health facilities.

intensive-outpatient iconIntensive Outpatient

The Texas Health Behavioral Health Intensive Outpatient Programs are for individuals needing a structured therapy program that offers counseling and education in a group setting. Clinicians work with physicians on the medical staff to provide daily support and a safe place to talk, learn problem-solving skills and practice stress-reduction techniques. Texas Health Behavioral Health also offers the following Specialized Intensive Outpatient Programs: Women The Texas Health Behavioral Health Program for Women is an outpatient program that addresses the treatment of depression in women, including postpartum depression, loss of a child (including miscarriage) and hormone-related depression. The Women’s Outpatient Program addresses the physical, emotional, spiritual and interpersonal needs of adult women who face emotional difficulties and stressful life situations. The young adult program addresses the age-specific issues of young adults ages 18-25. The program is geared toward the behavioral health challenges that the young adult faces including: self-identity, graduation, independence, college pressures, change in family dynamics, introduction to work force, peer pressures, healthy relationships and alcohol or drug issues.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community  programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA). Aftercare support groups are a way for patients to meet others in recovery and get support for their recovery journey. Meetings are held Saturday mornings at 11am.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Texas Health Seay Behavioral Health Hospital Plano works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating Disorder Treatment

For adults struggling with anorexia or bulimia, Texas Health Behavioral Health offers specialized care through its eating disorders program. Eating disorders are complex illnesses, and every individual presents with different symptoms, causes, physical and emotional issues. For that reason, treatment is tailored to each individual patient. Treatment is provided within a faith-based, not-for-profit hospital system, allowing access to advanced medical care provided by clinicians and physicians on the medial staff with experience in eating disorders. The hospital-based program allows for structure and support in the early stages of recovery. It also provides safety and supervision necessary for refeeding. Inpatient – The highest level of care offered, inpatient treatment for eating disorders addresses the medical complications that can result from these illnesses. Patients receive 24-hour care and are closely monitored during this early stage of recovery. Partial Hospitalization – Once medically stable, patients can step down to the partial hospital program, where they will eat all of their meals on the unit and attend all groups, but will spend the night at home.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (972) 981-8301
Building icon

6110 West Parker Road
Plano TX, 75093

Call Now - Help is Available
Get Help Now - 972-200-2006
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews

2.49 (140 reviews)
Rehab.com icon Rehab.com (5)
Google icon Google (135)
Accomodations & Amenities
2.3
Meals & Nutrition
2.3
Treatment Effectiveness
2.3
Admissions Process
3.3
Staff & Friendliness
2.3
Cleanliness
2.3
Value for Cost
3.7
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
3
Unsure of how to rate

Today will be my son's second attempt to detox for a life long habit. Of course being an addict takes the person multiple times before they get it right because IT'S VERY HARD to get off a drug that you've been dependent on for years. However I believe a place that provides ... Read More

PATRICIA G.
Reviewed on 2/15/2024
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
4
Staff & Friendliness
1
Cleanliness
1
Value for Cost
5
5
My Experience

After reading all the reviews regarding the Seay Behavioral Center, I want to share my experience. I was voluntarily admitted on October 09, 2023, and released on October 12, 2023. I went in to detox from pain medicine due to back pain. I read the reviews before checking in, ... Read More

Gerson H.
Reviewed on 10/18/2023
Accomodations & Amenities
5
Meals & Nutrition
5
Treatment Effectiveness
5
Admissions Process
5
Staff & Friendliness
5
Cleanliness
5
Value for Cost
5
1
Help

I took my grandson here after I called them told them no insurance no money they said bring him in so I did after 2hr it was sorry we can't help here is a list of places you need insurance or money what they where no help at all shame on them don't go there

Kim R.
Reviewed on 8/22/2023
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
1
Value for Cost
1
Overall Experience
Date Submitted

Google Rating

2.5 (135 reviews)
Kaelyn Conley
2 months ago
1

Response from the owner2 months ago
I am so sorry to read that your experience was not a positive one. We value your feedback and would like to speak with you further about your experience. If you are willing, can you please email me your contact information, the location in which you visited, and additional details at katieborders@texashealth.org?
Heather Sosa
3 months ago
1

Awful. Don't send your children here if you love them and really want to help them.

Teresa Gamez
4 months ago
5

I have a good experience of this place because they took care of my son very well and he was safe here and well cared for, excellent service

Ollie
4 months ago
4

I have made a previous review on this place but I would like to re write it I have been here four times I just got out yesterday may 13th 2024 I was at seay center the same time last year this place really helped me I think my review last time was a lot worse because of the mindset I had back then I did not want to get better but I have changed and progressed a lot the staff is really nice and the therapists there really helped me I struggled with self harm for about two years and I am now 13 days clean and it will be staying that way thank yall so much for everything yall have done for me I would really recommend this place

Response from the owner4 months ago
Thank you for taking the time to write a review. We strive to provide a positive experience for all and are thrilled to share your kind words with the team. Katie, Texas Health
Shayne Wagley
5 months ago
5

Response from the owner5 months ago
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Katie, Texas Health
Kevin Gauthier
5 months ago
5

Response from the owner5 months ago
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Katie, Texas Health
aubrey french
6 months ago
1

Beyond ridiculous and misleading. Called to get a mental health assessment in hopes of getting medication prescribed the same day, and over the phone they literally said they COULD prescribe after the assessment. Not maybe we can get you resources , they said they could get me medication. Tell me why I go and do this hour long assessment just for them to act clueless and say they can get me in with a psychiatrist in 5 days to finally get medication. Wasted my time and energy after going through a traumatic event. DO NOT GO HERE. Y all are so wrong for that it s insane. Shut this place down the reviews are crazy and this place is clearly so unorganized literally their way of helping is giving resources you can literally find on google.

Response from the owner6 months ago
I am sorry your experience was not a positive one. We value your feedback and would like to speak with you further about your experience. If you would like to be contacted by a representative to further discuss any issues, please send us an email with your name, phone number and the location you visited to katieborders@texashealth.org. Looking forward to hearing from you Katie, Texas Health
Lauri Ward
6 months ago
5

The SEAY Center offered the structure, care, treatment needed. The staff was extremely supportive and sensitive to the needs of the patients

Response from the owner6 months ago
Thank you for taking the time to write a review and sharing your experience with us. We value your feedback and it is an honor to serve our community. Katie, Texas Health
Camille Stanton
7 months ago
5

The administrative staff (specifically Lindsey) was very RUDE and sent us to the ER w our daughter because they supposedly didn t have any beds. After being RE assessed in the ER, and waiting from 8pm until 6am the next morning, our daughter was finally admitted into the Seay Center. Once she was admitted, she was treated very well by the nursing staff, physicians and techs (with the exception of Tech Joey). Beware of Joey, he told the teens that it was their Fault that they were hospitalized. I asked whether he would have told a hospitalized cancer patient the same . After Joey triggered Every child in the room, he was removed from the adolescent side of the hospital and moved to the adult side. In my opinion Joey shouldn t be on either side of the hospital, he clearly doesn t possess the compassion necessary to over see MENTAL health care patients! Thankfully, Joey is just a negative needle in a haystack of AMAZING staff. My daughter has been through SEVERE trauma, including being bullied and loss of a best friend to suicide. Aside from Joey, the ENTIRE staff was extremely compassionate and attentive to her needs. She even expressed having fun times during her 7 day stay! Now she is in the partial hospitalization program during the day, which is also very therapeutic according to her.

Response from the owner7 months ago
We appreciate you sharing your experience with us here. It is an honor to serve those in our community. Katie, Texas Health
Samer Ramadan
10 months ago
5

I don t know why there are so many negative reviews. The nurses were very nice. We never had any problem getting an update on our child from the nurses.The Psychiatrists contacted us within 24 hrs and wanted to do their best to help. I had to write this review because I don t families to be deterred from getting help. When I first saw a lot of these reviews I was apprehensive.

Ambrielle Rowe
11 months ago
1

This is how my experience starts. 10/27-11-01 I overdosed and came into the ER through ambulance, first off it took me 24 hours to get admitted to seay center, I was miserable and treated like I was crazy in the ER. A social worker came by and just told me that I m involuntary going to the center, I understand that they have to do that with high risk cases, but get this. There are supposed to be Life Stance People to come by and access you if you don t have insurance , to whether or not you would go to the mental hospital. I didn t even get a chance to get assessed and go home. She said my insurance went through and they just left, and I automatically went to the center, yet again I DONT HAVE INSURANCE. I don t have the money to pay these people. They say I do?? You think I don t know my own business? That s just at the ER. Fast forward to my inpatient stay, it was horrible. I was horribly treated by a few nurses, and the therapist I had Elaine, didn t know anything she was doing legally with my case. Or with my discharge at all. But that s later. Nurses would just chat at the station and not help patients, they would see us, and just ignore us dozens of times, the social worker Heidi is rude and insensitive. She threw a box of tissues at me from the nurses station when she saw me crying one time. I take that as rude , I m a person, you could ve just walked them over to me if you actually cared. All the staff would constantly talk about things going on outside , basically bragging about their lives while us patients were trapped, you don t do that in front of people who haven t seen the outside world in however long, and what bothered me the most is when it came to my discharge. Elaine the therapist was egging on in group therapy that I was going to go home that same day saying what Halloween movies are you going to watch tonight when you go home? , guess what, I didn t go home that night and I was devastated. All of them made me feel like I was crazy, but shout out to the few amazing staff members ; Melanie, Taz, Molly, and Music Man. I m happy I m finally free again and I think yall will be better off at home to be honest.

Killian Williams
11 months ago
1

tech SCREAMED at a patient. im talking screaming from the chest as loud as you can. he triggered every. single. person there. told them i have dietary restrictions, they said it was fine and then proceeded to feed me food i cant have. if you are allergic to anything, or avoid certain foods, they will say they can do it, but they don't; also the food was often straight up frozen. this is a safety issue for patients with allergies. freezing cold rooms where we would sit for hours, not allowed to talk, not allowed to do anything. hard uncomfortable bed. i am disabled, bedding was definitely an issue. worse than sleeping in the floor somehow. i am transgender, a (idk if it was a tech or a therapist) said i had to wear my binder in the common room, something that affects my physical health GREATLY. they have all patients together, differentiated only by sex. psychotic people, depressed people, manic people, hallucinating people, ect - all in one room. just the boys-girls sections. this place was traumatizing. besides a few of the kids and one tech, everyone here was beyond horrible. they had another woman scream and clap loudly to get peoples attention in the cold room, once again triggering the vast majority of people. no touch allowed so you cant be comforted. if you negatively react you stay longer. you become severely traumatized while having to put on a neutral face with nothing to calm down, the longer you stay, the more this builds. get out of here. fast. (this was a separate person and event. seems to happen frequently). i have nightmares about this place. this is a place that further traumatizes traumatized kids. i went here about 4.5 years ago, and still am filled with panic when I hear people say "see". parents, do not go here. yes your children need safety, but this is not the place. this is a horribly (barely) ran holding cell that destroys you mentally and physically. nightmares after almost 5 years. find somewhere else.

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