Detox
Now I understand the negative reviews! I had a brief phone conversation trying to seek help for a loved one and was horrified by the level of rudeness.
About Silver Cross Hospital
Specialty rehab programs at Silver Cross Hospital include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.
Silver Cross Hospital has received accreditations from The Joint Commission.
Latest Reviews
Worst customer service ever. Rude people at the front desk. If they are tired, they should stay at home. We have family members sick, and need a little bit of compasin. Such as waist of a nice building.
Response from the owner1 week ago
We're sorry to hear about this. We would like some more information if you would be willing to share your experience with a member of our leadership team. Unfortunately, due to federal privacy laws, we are unable to discuss patient care on review sites. If you would like to speak with someone about your care please contact our Patient Experience Coordinator. Call 815-300-7457 or email PatientExperience@silvercross.org. Thank you.
Security is trash visiting hours finish until 9pm and I was kicked out at 8 pm also you should tell your staff or security to be more polite if they want them to get treated with respect maybe that first need to learn how to treat you
Response from the owner5 days ago
We're sorry to hear about your most recent experience. We know visiting loved ones is crucial in helping our patients recover during their stay here. Our visiting hours are on our website (silvercross.org/patient-family/before/visiting-hours-policies). We allow visitors from 6 am to 8 pm every day. There are exceptions for COVID patients and on our labor and delivery and mother baby units. Please visit our website for more information.
Do not even consider coming here. Go somewhere else! When we signed it it was supposed to be a 4 hour wait. We waited over 10 hours. Still waiting in the waiting room. The nurses at the patient check-in are rude and aggressive. A hospital needs to come open across the street and shut them down.
Response from the owner5 days ago
We're sorry to hear about your most recent experience. We know long wait times can be frustrating. We are actively working on improving the wait times for our patients and exploring different options to increase the throughput of our waiting room. Unfortunately, due to federal privacy laws, we are unable to discuss patient care on review sites. If you would like to speak with someone about your care please contact our Patient Experience Coordinator. Call 815-300-7457 or email PatientExperience@silvercross.org. Thank you. 
Rehab Score
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7.5 / 10
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Location
Accepted Insurance
Devoted Health
Beech Street
HealthLink
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
Partial Hospitalization Program As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.
Medically Assisted Detox During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(815) 300-1100 
1900 Silver Cross Boulevard
New Lenox, IL 60451
Get Help Now - 708-470-6914
Who Answers?
Who Answers?
