Palmetto Lowcountry Behavioral Health

2777 Speissegger Drive
North Charleston, SC 29405

The facilities at Palmetto Lowcountry Behavioral Health in North Charleston, SC 5

About Palmetto Lowcountry Behavioral Health

Palmetto Lowcountry Behavioral Health is a private psychiatric care and drug rehab facility in North Charleston, South Carolina. Located on the Ashley River, they offer several treatment options, including inpatient, intensive outpatient (IOP), partial hospitalization (PHP), a chemical dependency half-day program and aftercare for teens, adults and seniors. They also care for folks who are struggling with a mental health condition and substance use disorder simultaneously (dual diagnosis) and provide specialized services for military personnel and people who’ve experienced trauma.

To make treatment accessible and cost-effective, they offer telehealth services and are in network for most insurance providers, including Medicaid, Medicare and TRICARE. They’re accredited by The Joint Commission.

This facility takes a multidisciplinary and individualized approach to treatment. Psychiatrists lead every program, but therapists, social workers, nurses and mental health technicians are also involved. Together, their team is equipped to support patients with a broad range of challenges, including those who’re currently dependent on drugs or alcohol, or have suicidal or homicidal thoughts. People experiencing mental health emergencies can access evaluation and intake services 24/7.

Another distinctive feature is the Patriot Support Program. Staffed by military veterans and a dedicated military liaison, the program is specifically designed for veterans and active-duty service members. Patients in the program have access to medication management using the military formulary, as well as rational emotive behavioral therapy (REBT), cognitive behavioral therapy (CBT), solution-focused therapy and motivational interviewing (MI).

Palmetto Lowcountry Behavioral Health also recognizes that trauma can profoundly affect people’s overall health and functionality, and that patients who’ve experienced trauma have distinct needs. The Trauma Recovery Program, offered in a group setting, may benefit people with conditions such as post-traumatic stress, panic disorder, obsessive-compulsive disorder, depression, or bipolar disorder.

Latest Reviews

Mercedes Fulmer
Reviewed on 11/02/2024
1
If I could leave 0 stars for this poor excuse of a facility I would. If you or anyone that you love needs any form of behavioral or mental health, don't walk away from this place...RUN!! Negligence does not even begin to describe what is happening behind their doors. Anyone unfortunate enough to be placed in their care WILL leave in worse shape than they came in. The staff has no idea of anything going on. The doctors are not on-site and they are not properly staffed or equipped to handle any urgent medical intervention. Please DO NOT send anyone here!! They should not even be open. It is absolutely sickening to witness the things taking place at this "medical facility". CLOSE THEM DOWN!!!!!
Larry
2 months ago on Google
5
The entire staff did a great job. I appreciated everyone listening to me. If the Techs and anyone else that holds group therapy would break down Emotions and Depression, they would have better participation from the patients.
Response from the owner2 months ago
Hello, Larry. Thank you for taking the time to leave a review; we ll be sure to pass your comments on to our team! Have a great day.
Starchika Antley
2 months ago on Google
4

Location

Accepted Insurance

Palmetto Lowcountry Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
heart-hands iconIntervention Services
If your friend or family member is living with a substance abuse issue, a drug intervention in South Carolina can help them accept the treatment they need. A drug intervention is a structured confrontation initiated by family and friends and facilitated by intervention services. The professional interventionist provides education about addiction, enabling, and available treatment options.
partial-hospitalization iconPartial Hospitalization Program
As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The main basis of cognitive behavioral therapy in South Carolina is that all your thoughts, feelings, and behaviors are interconnected. Therefore, the therapist will help you change your thoughts, which will lead to different emotions and actions.

If you struggle with managing your emotions, dialectical behavior therapy in South Carolina might be a good method of treatment for you. This form of talk therapy helps you learn to accept yourself while working on changing unhealthy patterns of thoughts and reactions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

There are four fundamental processes to motivational interviewing in South Carolina. Engaging involves careful listening to understand the client's perspective. Focusing involves reaching an agreement on the purpose of the treatment. Evoking is the process of exploring the client's ideas and motivations. Planning explores how the client can make changes.

The overall goal of trauma therapy is to address and reduce the lingering physical and emotional effects that trauma has had on your life. You work within a safe space with an experienced therapist to understand your responses and develop healthier coping mechanisms.

During couples therapy in South Carolina, a licensed therapist offers techniques for how both partners can resolve conflict and manage challenges in the relationship. The couple may also engage in individual or family therapy for further support.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During active addiction, many individuals skip meals, consume a lot of sugars and processed foods, and don't get enough protein, fruits, or vegetables. An important part of recovery is nutrition therapy, which teaches you how to develop and maintain a healthier lifestyle.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

As you use nicotine replacement therapy, you can gradually decrease your nicotine consumption over several weeks. This gives your brain time to adjust to the change, so you experience less severe cravings and withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • lotus iconGardens

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (843) 747-5830
Building icon

2777 Speissegger Drive
North Charleston, SC 29405

Fact checked and written by:
Katie Christianson
Edited by:
Peter Lee, PhD

Reviews of Palmetto Lowcountry Behavioral Health

2.59/5 (248 reviews)
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Reviews

1
Negligence at its finest!

If I could leave 0 stars for this poor excuse of a facility I would. If you or anyone that you love needs any form of behavioral or mental health, don't walk away from this place...RUN!! Negligence does not even begin to describe what is happening behind their doors. Anyone ... Read More

Mercedes F.
Reviewed on 11/1/2024
1

Food sucks. You end up like a zombie from all the meds they give you (if you get your medication on time). You are treated like a prisoner, not like a person. They don't deserve any Federal or State funds we pay!

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (246 reviews)
Tim McGuire
1 month ago
4

Staff was very friendly, very knowledgable about detox process and helping patients in hospital. The food was questionable, not sure how often the floor is mopped but it was not very clean.

Response from the owner1 month ago
Hi, Tim. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Keri Ann McDaniel
1 month ago
5

Sandra Postell
1 month ago
5

Amy Lovett
1 month ago
4

Jill
1 month ago
5

I recently completed the trauma IOP program, led by Conner, LPCA. I can't express enough how transformative this experience has been. The outpatient program is well thought out, addressing a variety of needs with a holistic approach.The treatment team, including a psychiatrist, medical doctor, nutritionist, and therapist work collaboratively with you to create a personalized treatment plan, ensuring that you feel supported every step of the way. Conner is nothing short of incredible; her expertise and compassion truly make a difference. I felt understood and empowered throughout the entirety of my journey.A special thanks to Conner, Dr. Lopez, and the entire PLBH staff, my life has changed for the better. If you re seeking help, let Conner guide you you won t regret it!

Response from the owner1 month ago
Hi, Jill. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/PalmettoLowcountry. Thank you again for sharing your thoughtful comments with us.
Gabbi Maree Boutique TM
1 month ago
5

I was very pleased with the help that I received for my child. Thank you so much for your time and energy. I look forward to meeting with you again if need be.

Response from the owner1 month ago
Hi, Gabbi. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Whitney Craig
1 month ago
3

My son was court mandated to go to Palmetto Lowcountry BH and I feel they have definitely helped him with the program they offer. He said he was finally given the medicine he feels he needs. Safety might be in question. My son was placed on a ward/floor with psychiatric patients when he was there for depression. There were others on same ward with him for alcohol. While there he expressed how cold he was and when he finally got blankets to get warm the next day they were taken by head staff. Also a person on this floor broke faucet in the bathroom causing them to have to evacuate the area. He says food was worst he has ever eaten and ran straight through him.

Response from the owner1 month ago
Hi, Whitney. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Larry
1 month ago
5

The entire staff did a great job. I appreciated everyone listening to me. If the Techs and anyone else that holds group therapy would break down Emotions and Depression, they would have better participation from the patients.

Response from the owner1 month ago
Hello, Larry. Thank you for taking the time to leave a review; we ll be sure to pass your comments on to our team! Have a great day.
Starchika Antley
1 month ago
4

Divinely Diamensions
2 months ago
5

Amazing Experience! I was challenged in a positive way. I felt renewed when I left. The only thing I was not fond of was not much creative freedom

Response from the owner2 months ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Laney Ensley
2 months ago
3

For the most part the staff were very decent. I really approved of the doctor I interacted with. At times the food was good. The groups need to be geared towards more specific subject matter, and for grown up's not school age kids. It's as if each group is designed for students that suffer from mental health issues middle school 101. Also I believe that therapy whether it be one on one, or group therapy needs to be inserted into the programming system. We need opportunities to speak up and be allowed to express the way we are feeling, and if we are able to deal with our feelings or not. Unfortunately the facility was extremely dirty. The floors were full of dust, hair, and debris. Our bathroom for instance was never cleaned during my entire stay. While I understand that good help for positions such as these are extremely hard to aquire, maybe offer incentive for better job performance in the housekeeping department.

Response from the owner2 months ago
Hi, Laney. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Cole Morgan
2 months ago
1

I am a former patient who was admitted here at 16 and spent my 17th birthday in here essentially behind bars. If there are any parents thinking about sending your child here DON T DO IT. I was here for a week and for my first 2 days they locked me in the room and wouldn t let me go outside or to the cafeteria. The nurses are extremely abrasive, rude, and it s obvious that they re only working for the paycheck. TheONLY THING they did to help fix us was give us a worksheet with the exact same 7 questions on it every day. THAT S IT! The only thing to do was play cards and half the time they wouldn t give them out so my roommate and I had to take a pack when they weren t paying attention just so we didn t go insane from boredom. I had one nurse threaten to sedate me because I said goodnight to the other patients to loudly. We were told we could bring a blanket and pillow from home so I did and then they locked them in a box in my room. They would wake us up 3 times a night to check our vitals which we had told them is very dangerous for me due to a seizure condition I have but they don t care, they do what they want. This place does more bad than good. Parents please don t send your children here. There are way, way, WAY, better places that actually want to help. Don t waste your money and risk your child s health.

Response from the owner2 months ago
Hi, Cole. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you for reaching out.
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