Money has a greater value than people here. They forget to give you your prescriptions, so that may cause problems with your meds in the future.
About TriCities Hospital
Located in Hopewell, Virginia, John Randolph Medical Center (now called TriCities Hospital) is a drug and alcohol rehab that supports adults with substance use disorders. They also provide valuable community resources, such as referrals, primary care, specialist medical treatments, and behavioral health services.
Addiction-related services at John Randolph Medical Center/TriCities Hospital include mental health assessments, counseling, co-occurring mental health and substance use disorders treatment for military personnel, and intensive outpatient programs.
Mental Health Assessment and Counseling
Mental health assessments evaluate an individual’s mental health status and severity of substance use disorder. The information helps clinicians to devise an individualized plan of care. Treatment may involve individual, group, and family counseling.
Military Personnel Program
This program is dedicated to treat active-duty military personnel with mental health and co-occurring substance use. The program is available on an inpatient or outpatient basis. Treatment begins with a mental health assessment and individualized treatment plan, and may include medication management, prolonged exposure therapy for PTSD, individual and group counseling, psychiatric care, and psychoeducation.
Intensive Outpatient Program (IOP)
Outpatient programs are for individuals who need addiction treatment but do not require 24-hour care. Typically, you can expect to attend treatment sessions several days a week. The benefits of IOP include improved coping skills, stress management support, therapy, peer support, and recovery meetings.
Facility Overview
147 Number of Available Beds
Latest Reviews
The Dr did not read my allergies and I was almost given a med that would cause me to go into anaphylactic shock. Don't bother calling, they don't return calls and in a form letter said they followed protocol.. BS, they did not.
Response from the owner1 week ago
We are very sorry to hear about this experience. Patient satisfaction is important to us at TriCities Hospital, so we will make every effort to address any concerns. These comments have been shared with leadership. If you would like to speak with someone about your experience, please call 804.541.7407.
I have always had a good experience with this hospital. Easy check in and great doctors and technicians!
Response from the owner1 week ago
We think we have an incredible staff too! It's always nice to see messages like this.
Excellent experience, staff was exceptional Young lady Courtney was extremely professional and made the entire out-patient process as simple and relaxed, understanding I was going in for an operation Great staff
Response from the owner1 week ago
Your compliments are great to hear. Thank you again for recognizing our efforts! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
9.2 / 10
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Accepted Insurance
CareMore Health
Clear Spring Health
Optima Health
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.
24-Hour Clinical Care 24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.
Amenities
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Private Rooms
Staff & Accreditations
Staff
Allyssa Tobitt
CEO
Chris Denton
CFO
Devin Tobin
COO
Adrian Thompson
VP of Operations
Jennifer Young
VP of Quality
Tracy Bowers
VP of Human Resources
Ajit Singh, MD
Chief Medical Officer
Jennie Whitaker
Chief Nursing Officer
Jennifer Colley
Director of Physician Services
Jessica Noll
Director of Marketing
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 3900
Contact Information
(804) 541-1600 
411 W Randolph Rd
Hopewell, VA 23860
Get Help Now - 804-889-0907
Who Answers?
Who Answers?
Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Quentin Blount
