Hillside Inc.

690 Courtenay Drive NE
Atlanta GA, 30306

Hillside GA 30306

About Hillside Inc.

Hillside is a mental health treatment facility for young people in Atlanta, Georgia. They provide residential treatment, day treatment, in home therapy and virtual outpatient services for clients who are struggling with a range of conditions and disorders, including drug and alcohol addiction. All of the programs accept clients between 13 and 17 years old, except for the residential program, which takes clients as young as 11. You can cover the cost of care through self payment, private insurance or Medicaid.

Something that stands out to me about this facility is their commitment to education. All of their programs include some level of academic support. For example, if you’re in the residential program, you’ll attend a full-time school during the school year. The facility is called Conant School, and it’s recognized as part of the Atlanta Public Schools system. If you enroll in home therapy, they’ll work around your school schedule. Even outpatient clients are expected to keep up with their schoolwork. They schedule those counseling sessions after school from 3:00 p.m. to 6:00 p.m.

Whether you stay on site, log in virtually, or see a counselor at your house, you can benefit from services that include individual, family, and group counseling, medication management, life skills training and experiential therapies. Some of the features only available to residential clients include horticulture therapy and recreational therapy, both of which are offered on their campus.

The parent of one former client said that their son’s therapist opened up a whole new world for their family, giving them the tools they needed to help and communicate with their child. Another said her child came out of the experience completely changed for the better. Some past clients have shared stories of negative confrontations with staff members.

Latest Reviews

Shelli Morgan
2 weeks ago on Google
5
Hillside saved us. It gave me the parent education i was searching for. It gave my child the emotional regulation skills she needs. My child hated it at the time because there were rules. My child spent 6 months in Hillside. She has been out 6 months now. I am proud to say she has not had a single cut since coming home. Occasionally she quotes some of the things that her therapist taught her. She'll say, "you know what Mr.Roy would say about that..." She really bonded with her therapist and misses him. He was the first therapist to be able to get her to open up about her childhood traumas. We still have struggles and my child would not admit how much it helped her because of being a teen. Hillside was a turning point that led us in an upward direction. Our family was in a constant downward spiral. We were all feeling hopeless. Life is not all roses but it is manageable now. Thank you Hillside.
Response from the owner1 week ago
Nothing makes us happier than to hear our program was able to help! Thank you for sharing, Shelli!
Caroline Hernandez
2 weeks ago on Google
1
If your child has behavioral issues or smokes marijuana this is not the program for you. Their staff is not trained to deal with children who fall into this category according to admissions and the clinical review team.
Response from the owner1 week ago
We are disappointed to hear about your experience. Excellent customer care is what we all strive to provide every client. Your feedback is appreciated.
alexis denning
1 month ago on Google
5
I spent almost a month at Hillside on Evans cottage. At first I had all of these thoughts that I didn t need help and even mad about being there. However, within my time there, I met some of the most amazing and understanding staff and clients. All of Evans staff, Mr. Logan, Ms. Shannon, Mr. Tyler, Ms. Gloria, Ms. Cassandra, Ms. Grace, Ms Kim, Mr. TY, Ms. Neasha, Ms. T, and Ms Irish, were very supportive and understanding. Hillside staff really care about their clients. They have many activities including Swimming, Horticulture Therapy, Recreational Therapy, Drumming, and many other thereputical activities and groups. As I stayed I realized that it wasn t so bad and I now have a more positive outlook on things. And I couldnt leave out my wonderful therapists, Mr Tanner and Ms. Certoya, they really helped me understand my problems. And Dr. Stallworth really kept things real with me and was always honest with me. Being there really helped me and I miss every single one of them.
Response from the owner1 week ago
Nothing makes us happier than to hear our program was able to help! Thank you for sharing, Alexis!

Location

Accepted Insurance

Hillside Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients enrolled in an intensive outpatient program (IOP) travel to treatment centers for specialized care multiple times per week. Intensive outpatient treatment allows clients to receive robust care while continuing to live at home. Most programs require between nine and 20 treatment hours per week, with the frequency and intensive of sessions decreasing as clients stabilize. Services generally include a combination of addiction counseling, medication assisted treatment (MAT), recovery-focused life skills training, and holistic therapies.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nutrition therapy has short term and long term goals. In the short term, it helps restore your health so you can recover from the physical effects of addiction. Long term, it helps you understand overall health and nutrition to set you up for a healthy lifestyle in recovery.

Amenities

  • recreation iconRecreation Room
  • art iconArt Activities
  • pool iconSwimming Pool
  • weight iconGym
  • music2 iconMusic Room
  • building1 iconDay School
  • meditation iconMeditation Room
  • farm iconFarm Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (404) 875-4551
Building icon

690 Courtenay Drive NE
Atlanta GA, 30306

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Hillside Inc.

3.1/5 (123 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.1 (123 reviews)
Shelli Morgan
2 weeks ago
5

Hillside saved us. It gave me the parent education i was searching for. It gave my child the emotional regulation skills she needs. My child hated it at the time because there were rules. My child spent 6 months in Hillside. She has been out 6 months now. I am proud to say she has not had a single cut since coming home. Occasionally she quotes some of the things that her therapist taught her. She'll say, "you know what Mr.Roy would say about that..." She really bonded with her therapist and misses him. He was the first therapist to be able to get her to open up about her childhood traumas. We still have struggles and my child would not admit how much it helped her because of being a teen. Hillside was a turning point that led us in an upward direction. Our family was in a constant downward spiral. We were all feeling hopeless. Life is not all roses but it is manageable now. Thank you Hillside.

Response from the owner2 weeks ago
Nothing makes us happier than to hear our program was able to help! Thank you for sharing, Shelli!
Caroline Hernandez
2 weeks ago
1

If your child has behavioral issues or smokes marijuana this is not the program for you. Their staff is not trained to deal with children who fall into this category according to admissions and the clinical review team.

Response from the owner2 weeks ago
We are disappointed to hear about your experience. Excellent customer care is what we all strive to provide every client. Your feedback is appreciated.
alexis denning
1 month ago
5

I spent almost a month at Hillside on Evans cottage. At first I had all of these thoughts that I didn t need help and even mad about being there. However, within my time there, I met some of the most amazing and understanding staff and clients. All of Evans staff, Mr. Logan, Ms. Shannon, Mr. Tyler, Ms. Gloria, Ms. Cassandra, Ms. Grace, Ms Kim, Mr. TY, Ms. Neasha, Ms. T, and Ms Irish, were very supportive and understanding. Hillside staff really care about their clients. They have many activities including Swimming, Horticulture Therapy, Recreational Therapy, Drumming, and many other thereputical activities and groups. As I stayed I realized that it wasn t so bad and I now have a more positive outlook on things. And I couldnt leave out my wonderful therapists, Mr Tanner and Ms. Certoya, they really helped me understand my problems. And Dr. Stallworth really kept things real with me and was always honest with me. Being there really helped me and I miss every single one of them.

Response from the owner1 month ago
Nothing makes us happier than to hear our program was able to help! Thank you for sharing, Alexis!
Dania Pineda
1 month ago
1

Horrible, never again. didn t get much out of it. I was on Mcburney. However, shout to Ms. Andrea (staff, not program manager) and Mr. Q on mcburney

Response from the owner1 month ago
Thank you for reaching out about your concerns, Dania. We take all client concerns very seriously and have a dedicated client advocate who promptly reviews every concern and identifies appropriate actions. To get in touch with the client advocate, reach out to ClientAdvocate@hside.org. The safety and well-being of each client is a top priority. We ensure that all client concerns are heard and addressed effectively.
Felix Toffee_Cat
1 month ago
1

Terrible. Staff are cruel and mean. Lots of ableism here too.

Response from the owner1 month ago
We appreciate your feedback and are sorry to hear about your experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
Lauren Shearon
2 months ago
1

I came to hillside in 2021 and was there for about two months.Previously, I was at another hospital for near three months. And I was directly transferred from there to this place. Therefore, I had no idea what I was getting myself into.I am begging parents as a former patient, please do not send your child here. I witnessed innocent patients being restrained for no reason, being blamed for something my roommate did, and watched staff actively trigger PTSD episodes for patients.If anything, I saved MYSELF. I solely left this place feeling worse than I arrived. This place has scared me into getting treatment anywhere ever again.The food was alright. But the living conditions were horrible. It felt like boot camp, not a mental health treatment center. Mold was in my room and the bathrooms were always dirty, even after being cleaned. There were maybe two or three staff members I genuinely felt safe around. The psychiatrist was changing my medication around every week, with no stable treatment plan at all.I wish anyone that has went here peace to continue through this trauma that this places causes. If you are considering this place, DO NOT. Do your research. Save yourself.

Response from the owner2 weeks ago
We are sorry to hear that your experience was not ideal! At Hillside, the safety and well-being of each client stand as our foremost priority. We ensure that all client concerns are heard and addressed effectively through our confidential grievance process. Our dedicated client advocate promptly reviews every concern, identifies appropriate actions, and encourages clients to advocate for themselves as part of their developmental and treatment journey. To get in touch with the client advocate, simply send an email to ClientAdvocate@hside.org. Furthermore, we regularly collect satisfaction surveys from our clients and their guardians, which are continually reviewed by our leadership team. We understand the challenges of being away from home while dealing with healthcare issues, and providing multiple avenues for communication and feedback is a commitment we take seriously.
Louise Williams
2 months ago
1

You guys should be sued for negligence and child endangerment. If no one else will, I will. Contact me to testify as a witness

Response from the owner2 weeks ago
The safety and wellbeing of every client is our top priority at Hillside. All client concerns are promptly reviewed by our client advocate and appropriate actions identified and taken. Helping clients to advocate for themselves by sharing all concerns is part of the development and treatment process. We know that being away from home while dealing with healthcare issues is certainly difficult. Providing multiple ways to communicate and be heard is something we take seriously.
Sage Layne
3 months ago
1

this place ruined me, i saw SA d there multiple times and i was the one punished! don t let your child go here they ll come out worse.

Response from the owner3 months ago
We consider the safety and well-being of each client as our top priority. To ensure that all client concerns are heard and addressed effectively, we have a dedicated client advocate who helps identify appropriate actions. To get in touch with the client advocate, reach out to ClientAdvocate@hside.org. We understand the challenges of being away from home while dealing with healthcare issues. All feedback is taken seriously.
Amber R (Aster)
3 months ago
4

i spent 9 weeks at hillside and it was an overall positive experience, i was on the evans cottage which had mainly wonderful staff a few to mention are miss Grace, Mr. T.Y, Mr.logan, miss Cassandra, miss shannon, and miss kim (each one of the people i named went out of their way to make sure i was okay and safe, i appreciate them so much) I had a room to myself as the Evans cottage has single person rooms, the cottage was clean and well taken care of. I was in rodbt run by Mr. Roy and Miss laura, it was a wonderful group that helped me so much! my only complaint was a staff member who broke my hippa quit and so one of the other staff went around saying i lied and it never happened even though it was on camera. she then proceed to be cold and just unkind to me for the rest of my stay which was very bad for my mental health.

Response from the owner3 months ago
Thank you for your honest review
Alison Jarvis
3 months ago
5

buggy boy
4 months ago
2

I was a patient at hillside for about 3 months for suicidal ideation. During my time on North 1 i witnessed as well as experienced verbal abuse coming from staff. Staff would also repeatedly encourage patients to fight and to bully each other. Ms.Jennel is the best example of this. I was having a panic attack early in the morning and i had told staff i wasn t safe to go to school. They ignored my complaints. When i went into full panic mode the other patients were lining up. Ms.Jennel started telling them to encourage your peer to get up . They went on to threaten to kill me and jump me, call me antisemitic, ableist, homophobic slurs including kike, jew-rat, and retarted dyke . During all this i heard the laughter of Ms.Jennel. I did not hear her tell the to stop until another staff came in. Even then all she said was thats enough . Peers were often violent and rude. Some staff did not pay attention to our needs (those staff being Ms.Jennel and Mr.Schnider). The therapists are all very kind. Ms.Kelly is an amazing family therapist. Food is okay. Thats about it.

Response from the owner3 months ago
Receiving care in a residential setting is not easy. A client s safety, both real and perceived, is a top priority at Hillside. If clients' have any concerns or grievances, they are encouraged to reach out to our client advocate. All concerns are promptly reviewed by our client advocate and appropriate actions are identified and taken. The client advocate can be contacted by sending an email to ClientAdvocate@hside.org.
Lizzy Denenberg
4 months ago
4

I spent nearly 2 1/2 months on cottage Evans. I m not sure if this is still the case, but during my stay, ranging from winter to spring, I had my own room. My cottage was decent but there is much variety from cottage to cottage- some being awful- some not. In my experience, I didn t have many issues with staff or with other clients (enough to be addressed that is). Frequent staff on my cottage included Ms Josie, Ms Faith, Mr Logan, Ms Tamera (Ms T), Ms Alisha, and Mr TY. There was also Ms Kim and another lady whose name I unfortunately cannot remember . Although she has moved to another job, Ms Josie stood out as a staff member. She was respectful and tried her best to understand each client. Ms faith always found a way to brighten the mood amongst the cottage and was well liked by many clients. Ms T was a regular night staff. I enjoyed talking to her and found her to be exceptional and very passionate about her work and positive impact on others. Ms Alisha was genuine and was a staff member many trusted. Mr TY said good morning to each client and always made an effort to motivate us. Ms Kim was our lead and Mr Mackenzie our program manager. Leads and program managers set the stage for how the rest of the staff perform. Ms Kim clearly did well with this and made a huge difference on the cottage. School and recreational therapies were mostly enjoyable and helpful. If you are worried about the school situation, know that if you are not enrolled in a school but are (some cases) required to, you will be enrolled into hillside content school. For out of state students, those seeking a ged, those graduated, etc, there is an online class you may be enrolled in. The teachers I had were good. You ll be lucky to be placed in Ms Sintique s class. I believe most of the school teachers I had there have now sought other employment. Positive reinforcement is commonly used in the school. During my stay there was RT (gym), art, SEL (social emotional learning), health, and my favorites horticulture and cbct (compassion based cognitive training. I loved that tea was often given during these two therapies. Less common was drumming. It was a sensory nightmare for many people, let s just say that.If DBT (dialectical behavior therapy) is not beneficial for you, don t go here. Hillside is all about DBT, I personally disliked this, it was not helpful for me. There were special groups like art journaling (which I was placed into), RO DBT (radically open), PTSD group, and many others. The food was okay. Unlike short term facilities I d been to, not everyone was horribly constipated. Vegetarian options were not consistent. Tofu was served constantly and veggie nuggets (a finger food that s especially important for picky eaters were not present for most of my time here.) If put on finger food restrictions, be prepared to eat pasta with your bare hands, or at best, a piece of a styrofoam cup. I vomited after eating the catfish. Milk came expired and chunky on numerous occasions. It was also frozen for a short period. Food was not given equally to each cottage. Kiwanis (the singular male cottage), understandably gets automatic extra portions. If you come early you get very little, if you come last, you either get very little or sometimes extra left overs. Every Friday cookies are served, this was quite observable here. Clients get weight checked every week or so. Snacks are also given twice a day, they were good. Hygiene was regimented. A list naming the order is postered on the wall. You get ten minutes at night to take a shower and five in the morning to brush your teeth. On my cottage numerous-non hospital-hygiene products were provided. This was great considering the hospital products (given in short terms) make many people s hair fall out and irritate scars and eczema. You can also have supervised access to certain heat styling tools like a hair dryer, hair straightener, and curling iron. Although (expectedly) you must build up trust to get privileges like this. My character limit is near exceeded and I m not able to create a part two.

Response from the owner3 months ago
Thank you for your honest review
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