UF Health Flagler Hospital

400 Health Park Boulevard
Saint Augustine, FL 32086

Flagler Hospital FL 32086

About UF Health Flagler Hospital

UF Health Flagler Hospital, located in Saint Augustine, Florida is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and recovery housing.

Specialty rehab programs at UF Health Flagler Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

UF Health Flagler Hospital has received accreditations from The Joint Commission.

Latest Reviews

K L
1 week ago on Google
1
Came in around midnight. Front desk employee James thought everything was a big joke. Not one other person in the ER but had to wait for a room. Husband was in terrible pain. Trust level in this Hosp is very low. UF needs to do a lot more with this place and am sure they are regretting this purchase.
Response from the owner1 week ago
We are sorry to hear that you did not have a great experience at UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Kathleen L Cossar
2 weeks ago on Google
5
Loved my visit to radiology at Shands St. Augustine. Friendly staff , beautiful facility. Love my new designated hospital for all my medical needs.
Response from the owner1 week ago
Thank you for sharing your feedback with UF Health Flagler Hospital. We are so glad you had a great experience. We have also shared this with the staff!
Kelly Connerton
2 weeks ago on Google
5
The only reason you get 5 starts is because I don't want the staff still there to suffer. My care was excellent and everyone was cheerful and caring but you don't have enough people. Because I knew this, there may been a time or two when I might have needed help but didnt ask because I knew they had more needy patients.
Response from the owner1 week ago
Thank you for sharing your experience with UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?

Location

Accepted Insurance

UF Health Flagler Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (904) 819-5155
Building icon

400 Health Park Boulevard
Saint Augustine, FL 32086

Reviews of UF Health Flagler Hospital

3/5 (620 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

K L
1 week ago
1

Came in around midnight. Front desk employee James thought everything was a big joke. Not one other person in the ER but had to wait for a room. Husband was in terrible pain. Trust level in this Hosp is very low. UF needs to do a lot more with this place and am sure they are regretting this purchase.

Response from the owner1 week ago
We are sorry to hear that you did not have a great experience at UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Kathleen L Cossar
2 weeks ago
5

Loved my visit to radiology at Shands St. Augustine. Friendly staff , beautiful facility. Love my new designated hospital for all my medical needs.

Response from the owner1 week ago
Thank you for sharing your feedback with UF Health Flagler Hospital. We are so glad you had a great experience. We have also shared this with the staff!
Kelly Connerton
2 weeks ago
5

The only reason you get 5 starts is because I don't want the staff still there to suffer. My care was excellent and everyone was cheerful and caring but you don't have enough people. Because I knew this, there may been a time or two when I might have needed help but didnt ask because I knew they had more needy patients.

Response from the owner1 week ago
Thank you for sharing your experience with UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Jennifer Workman
2 weeks ago
5

Here I am back in UF Flagler again and I want to update my review because each time I stay, and I am here quite a bit, this hospital just gets better and better. It s a great community hospital and I am so grateful for them. The staff is so nice, nurses and doctors. The hospital sends a couple of ladies into your room to ask if everything is good and they check your room. The PCTs are great and a lot of them have been here for years. A lot of them are men now and they are really attentive and caring. I have to give out some love to the food staff. The food has improved so much and they are all so sweet. They have called me daily to help me figure out what I can eat on my dietary restrictions so I am not unhappy with my meal. We all know that your meal can lift your day when you re in the hospital for days. Please don t trash our little hospital. This has become a hospital home for me and I am so grateful for them always being here for me with my disease.

Response from the owner2 weeks ago
Thank you for continuing to share your feedback with UF Health Flagler Hospital. We are so glad you've continued to have great experiences. We have also shared this with the staff!
Ali Simons
2 weeks ago
5

Response from the owner2 weeks ago
Thank you for sharing your experience with UF Health Flagler Hospital.
Sean Johnston
2 weeks ago
1

Pervasive stalking behavior from female ER techs and psych ward staff (male and female), not so much from the nurses!

Response from the owner2 weeks ago
We are sorry to hear that you did not have a great experience at UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Lizzy Gudoshnikova
2 weeks ago
1

Veery rude lady keeps hanging up on me. I'm about to deliver a baby and need help and she hung up on me

Response from the owner2 weeks ago
We are sorry to hear that you did not have a great experience at UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Marty Lurz
3 weeks ago
1

2 broken ribs, waited 6 hours in ER for scan results. Never did get them. Next day tried to get Dr. Long to give me results. Never called, texted or emailed. Went back to hospital and not one person could help. Send form electronically to request scans and reports. No response. Set up patient portal and got some info. Still no image scans or return call from Dr. Long on what I am supposed do.

Response from the owner3 weeks ago
We are sorry to hear that you did not have a great experience at UF Health Flagler Hospital. Would you be able to send more information about your experience to PatientFeedback@flaglerhealth.org so that we can appropriately address the feedback?
Linda
3 weeks ago
5

Excellent care 100% satisfied with stay,Wonderful care and kindness from ALL levels of staff.The cleanliness of the facility.Food was excellent for both taste and presentation.Absolutely would recommend UF Health Flagler Hospital.

Response from the owner3 weeks ago
We are glad to hear about your great experience with UF Health Flagler Hospital!
Gary Brinson
3 weeks ago
5

Very professional, also added personal touch, explained everything to me in a manner I could understand. Told me step by step what tests I was doing and what to expect.

Response from the owner2 weeks ago
Thank you for sharing your experience with UF Health Flagler Hospital. We are so glad you had a great experience. We have also shared this with the staff!
Ty Cowell
3 weeks ago
5

My whole experience was efficient, upbeat, and communication was excellent.

Response from the owner2 weeks ago
Thank you for sharing your experience with UF Health Flagler Hospital.
lori ross
3 weeks ago
5

Great experience all services

Response from the owner2 weeks ago
Thank you for sharing your experience with UF Health Flagler Hospital.
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