800-784-1361
I had a horrible experience during my stay. I never felt that the majority of the staff cared at all and the administration didn’t care at all. I put my life on hold to go inpatient and I regret it every day.
About Carolina House Eating Disorder Treatment Center
The addiction recovery and mental health program here is a residential rehab. They work with clients ages 18 and older. The program is gender inclusive, so they welcome clients of all gender identities.
A typical program here is about three to five weeks but yours can vary based on what you need and based on your progress. Your program will be personalized to you, but it will be an integrated and holistic treatment program. They’ll provide psychiatric care along with yoga and therapy and other techniques for overall healing and recovery. You’ll have a structured schedule from day to day with individual therapy and group therapy as well as therapeutic activities and mindfulness sessions.
By the time you finish your program, you’ll also have a customized aftercare and relapse prevention plan to make sure you have the ongoing support you need.
One thing that especially stood out to me about this treatment center is that they emphasize that they’re LGBTQ+ inclusive. If you’re part of the LGBTQ+ community this treatment center will respect your identity and give you a safe and respectful place to treat your addiction.
Client reviews for this treatment center are very polarized. Some clients say that it was an excellent experience that made a powerful difference in their recovery, while others say that they didn’t get the number of therapy sessions they were promised. They do note that this seems to be because of staffing issues, so your experience may depend on how well staff the treatment center is during your stay.
Latest Reviews
Well, the Carolina House only scored high marks for the contractors who offered a limited amount of treatment modalities. The worst is their poor medication hand-offs and absolute incompetence - one of whom looked like she was 80 and was completely insensitive when I was having a panic attack. She dismissed it and said I could not possibly be having a panic attack because I was still breathing. What in the world. Their psychiatrist Dr. Foreman was equally as incompetent and i did not appreciate that I had to suffer through my allergies, inflicted by her dogs because she won't leave them when she's argumentatively trying to help people. Look, Dr. Foreman have ever considered doggy day care - my dog goes? Their CEO, Jessica was completely clueless as to how to address their operational issues to which she confirmed there were communication issues. And while contractors, particularly the yoga specialist who was excellent. Some cancelled last minute or simply left without any communication. From what I understand, their mental health program has only been in place for ten months. If I'm a lab rat then compensate me, please. Recent good news is that they are shutting down due decreased revenue. I've found a more stellar and highly rated inpatient practice in Florida where you receive equine therapy, acupuncture and so much more for almost half the price this organization charges. I was actually in a better space before coming to their facility as we watched in horror how they discharged people due to insurance, police and ems in sight to take patients away, witnessing another patient who tripped on their throw rug because the lip was coming up, and just so much more - this is a situation that they were well aware of. They served unhealthy food to us from their eating disorder clinic, to save money. If they do reopen Acadia needs to reconsider its current leadership and especially Dr. Foreman who couldn't offer a proper diagnosis and chastised me for wanting more visits - she said only billionaires receive that type of care - well lady my $40,000 cost should have given me much more than I received. I plan to report her to the NC Medical Board. She's the worst psychiatrist that I've ever seen! Oh and their website is inaccurate. While they do have a fancy estate for overflow, we were swiftly removed in the morning because this place really serves as office space their employees; however, proper use of this estate could actually help people.
Shady admission process. Stefani Osborne told me my insurance was in network, I had the approval, and could start the following week. She gave me a "confirmation" number and the name of the representative she talked to.
I decided to call and double check with my insurance company (since I work closely with them through my job), and was able to talk with the representative who supposedly gave her the confirmation. The rep said she received a message from Stefanie, but they never talked, CH is NOT in network, the confirmation number was fake (the date and some initials), and no requests had been made for treatment. When I asked Stefanie about this, she acted like she didn't understand and assured me I had approval.
So, if I hadn't checked, I would have gone and wracked up a LOT of money that my insurance would not have paid...??? Call Aster Springs instead.
DO NOT GO HERE. Lisa is a horrid nurse. She barged in while I was naked, and refused to accept any responsibility for her actions, despite my chart stating VERY CLEARLY that I had a history of sexual abuse. I felt violated and disgusting. Then, to top it all off, she tried to snoop on my personal phone calls. It set my recovery back immensely, and I would never send anybody I loved to this godforsaken hell hole. And not to mention, I wept for DAYS about feeling sick with a sore throat. They refused to let me make an appointment to see a physician, and instead just kept giving me sleep meds that didn’t work because the pain was too intense. I ended up just being loopy for HOURS, still sobbing because IT HURT ME PHYSICALLY TO BREATHE.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.6 / 10
Gallery
Accepted Insurance
Managed Health Network (MHN)
Optima Health
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Outpatient
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Carolina House provides 24-hour nursing care for all clients, and employs a contracted medical doctor, a psychiatrist, and a registered dietician, all of whom are skilled in the treatment of eating disorders.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Partial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members. Clients typically participate in an average of six group therapy sessions each weekday, four group sessions on Saturdays, and two group sessions on Sundays.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Family therapy sessions are offered on a weekly basis with a Licensed Marriage and Family Therapist, meeting for an average of 45 to 60 minutes for each session.
During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Jessica Hendricks
CEO
Connie Church
Business Development Representative
Tonya Foreman, MD
Psychiatrist
Mark Kooser
Clinical Director
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 294657
Contact Information
176 Lassiter Homestead Road
Durham NC, 27713
Get Help Now - 919-213-6443
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD
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