Carolina House Eating Disorder Treatment Center

Durham, North Carolina

176 Lassiter Homestead Road
Durham NC, 27713

(866) 959-8331

About Carolina House Eating Disorder Treatment Center

Carolina House is a behavioral health treatment center in Durham, North Carolina. They’re most well known for their eating disorder treatment, but they have mental health treatment, too, including drug and alcohol addiction care.

The addiction recovery and mental health program here is a residential rehab. They work with clients ages 18 and older. The program is gender inclusive, so they welcome clients of all gender identities.

A typical program here is about three to five weeks but yours can vary based on what you need and based on your progress. Your program will be personalized to you, but it will be an integrated and holistic treatment program. They’ll provide psychiatric care along with yoga and therapy and other techniques for overall healing and recovery. You’ll have a structured schedule from day to day with individual therapy and group therapy as well as therapeutic activities and mindfulness sessions.

By the time you finish your program, you’ll also have a customized aftercare and relapse prevention plan to make sure you have the ongoing support you need.

One thing that especially stood out to me about this treatment center is that they emphasize that they’re LGBTQ+ inclusive. If you’re part of the LGBTQ+ community this treatment center will respect your identity and give you a safe and respectful place to treat your addiction.

Client reviews for this treatment center are very polarized. Some clients say that it was an excellent experience that made a powerful difference in their recovery, while others say that they didn’t get the number of therapy sessions they were promised. They do note that this seems to be because of staffing issues, so your experience may depend on how well staff the treatment center is during your stay.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Carolina House provides 24-hour nursing care for all clients, and employs a contracted medical doctor, a psychiatrist, and a registered dietician, all of whom are skilled in the treatment of eating disorders.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

User icon Programs

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

hearing iconHearing Impaired Program

lgbtq iconLGBTQ Program

House check icon Settings & Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • art iconArt Activities

Shield icon Insurance

Our Policy: Carolina House Eating Disorder Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Hand holding medical sign icon Clinical Services

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members. Clients typically participate in an average of six group therapy sessions each weekday, four group sessions on Saturdays, and two group sessions on Sundays.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Family therapy sessions are offered on a weekly basis with a Licensed Marriage and Family Therapist, meeting for an average of 45 to 60 minutes for each session.

Nutrition Therapy

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

art-brush iconCreative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 294657

Phone icon Contact

Phone icon (866) 959-8331
Building icon

176 Lassiter Homestead Road
Durham NC, 27713

Call Now - Help is Available
Get Help Now - 919-213-6443
Question iconSponsored
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews

2.84 (74 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (71)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I had a horrible experience during my stay. I never felt that the majority of the staff cared at all and the administration didn’t care at all. I put my life on hold to go inpatient and I regret it every day.

Reviewed on 6/7/2019
1

Having been to other inpatient facilities, I was very disappointed by Carolina House's program. Disorganized. Untrained and unequipped staff. House needs major repairs. Ineffective groups. Recently under went a change in clinical directors so the program is in disarray. Two ... Read More

Reviewed on 11/16/2018
2.5

My daughter had this issue with anorexia, and we sent her to Carolina House because a friend recommended us to sent her to this place. She stayed mostly like one month and a half when she returned, and she said the staff didn't care about them, they mostly pass the time doin ... Read More

Reviewed on 9/4/2018
Overall Experience
Date Submitted

Google Rating

2.9 (71 reviews)
Jennie Sue Konoski
6 months ago
1

Angela McClure
7 months ago
5

Carolina House helped me so much. After battling alcoholism and bulimia I have maintained 5 years of sobriety March 8th along with no longer purging after eating.

Response from the owner7 months ago
Thank you! We can t overstate how valued your feedback is. It means so much that you d take a moment to let us know your thoughts. We really appreciate it!
Mary Dunn
8 months ago
1

When working with Carolina House, I was hopeful that it could be a helpful experience for my eating disorder. Instead, I found a business that lied about insurance coverage and did not provide adequate services. I would recommend that anyone considering Carolina House tries to find another option.My top regret about choosing Carolina House involves their business practices. When inquiring, I was told my insurance was in-network, and that they would take care of all insurance needs. When I returned from care, I received notice that it was actually out of network. When I inquired with Carolina House, they told me that they knew that, and that they were working to get it covered. When I asked why I was not told this before, I was told that it was because they work with "mentally ill patients and didn't want to stress people out." Not only is this incredibly ableist and disempowering language, it has been nearly a year and I have yet to be reimbursed, and the issue has yet to be resolved. I never would have agreed to go to Carolina House had I known I would be lied to about finances, and also if I had known that they justified these lies based on my condition.In addition, when I was at Carolina House, I did not receive the services I was supposed to. I received only about an hour of therapy during the week, and group therapy involved an hour of being read to by a therapist. When I went to PHP, no therapist or dietician met with me. Though it was supposed to be "Coordinated Care," it was clear that communication was not happening between treatment providers, and it was only through a lot of personal advocacy and days of waiting that anything could happen. I understand that in environments like these, you are supposed to give up a certain level of control, but giving up that control to people who are so untrustworthy and who are clearly not communicating is a traumatic experience.It is seriously unfortunate that Carolina House operates with such a deplorable lack of care and professionalism because eating disorders are serious and need quality care. I am hopeful, however, that other centers are better and that someone may learn from my experience not to trust Carolina House with their care.As an update: I did reach out several times to try to offer my feedback to them directly (as they asked for in the comment below), and they never responded, which further exemplifies my concerns.

Response from the owner8 months ago
Any and all feedback is very important to the work we do, and we sincerely appreciate your willingness to share this with us. That said, we are concerned by what we have read and feel that it is important that we gather more information. If you would be willing to reach out to us directly, please email Feedback@carolinaeatingdisorders.com. Thank you.
Dawn Liphart
8 months ago
5

Carolina House saved my life! Their LGBTQ inclusive track helped me get at the core issues of my eating disorder. They helped me along my journey of coming out which empowered me and gave me hope. I am forever grateful to all the staff and my housemates.

Joel Fox
8 months ago
1

Quality of patient care suffers due to the lack of a tenured staff. The lack of tenured employees results from the CEO hiring and firing staff constantly based on the number of current patients. This info has come from current and passed employees. You'll be hard pressed to find anyone on the critical staff, i.e., nurses, therapists, etc., that have been there longer than one year...except for the CEO. To the CEO: Why not mentor during quieter times rather than fire. Most of the staff is young and just beginning their careers. Dumping them due to your main priority, i.e., patient count, destroys them and their careers.

Greer Schuman
9 months ago
1

This program is billing patients insurance for a full program when they are supplying close to ZERO therapy. In the two and a half weeks that I was there, I was promised that I would have individual therapy two times, (one session for at least 52 minutes and another for 30 minutes) each week, as well as one family session. I did not receive ONE individual session and only one family session during the entirety of my stay. We also frequently did not have group therapy, which was promised when I arrived. In the two weeks that I was there, I had a total of 3 group therapy sessions, not including the insane amount of art therapy and yoga, which were the only groups that they were able to reliably staff. I met with a dietitian once while there and she was completely incompetent, and I was never informed of my meal plan. When I was there I was prescribed 10mg of a medication by a fill in psychiatrist and when the permanent psychiatrist came back she stated that no one should be prescribed that much of that medication. This fill in psychiatrist was also extremely unprofessional and asked me what my favorite food was, and when I responded by saying pasta, she laughed and said: that can t possibly be true because you are an anorexic . While there, I learned that the program decided to remove the protocol that would require a medical exam for perspective patients to insure that this was the right level of care, in order to be able to admit more patients. This is a horrifically irresponsible and dangerous practice that could end up getting a patient killed. In the time that I was there, I also learned that they did not even have a therapist on staff, which was obviously not told to me when I was in the process of intake. When we finally had someone come in, it was the clinical director, who is NOT a therapist. While meeting with him he asked me if I would write a positive review for the program on Google. I also learned that he shared information that I told him in this session with other members of staff. During my time in PHP, we frequently did not have groups, and on two separate occasions me and the other patients were left standing outside for almost an hour after we were supposed to be there, waiting for someone to show up and unlock the door. When we met with the program director, Mark, he completely disrespected us and disregarded every single concern that we had about the program. Please DO NOT send your loved one to this program. This program is COMPLETELY unprofessional, and is committing insurance fraud. The program is lying to everyone including the insurance companies about the care that they are giving people. I could not in good conscience recommend this program to anyone.

Rodger
1 year ago
5

This place literally saved my niece s life. When she arrived I was shocked. She was a walking corpse, and doctors had warned my sister that if she didn t stop with her behavior, she d be dead within months.My niece had gone through multiple treatment centers and seen psychologists and other supposed experts. This had been going on for so.many.years. It also almost destroyed that family, and in some ways it did.But when my niece went here they saved her! When she was done months later with the in-patient part, she was positively almost overweight.We d visit my niece every weekend when she was in-residence. Many times it was drama: I can t do this any more! I m going to leave! Then we d spent hours talking her out of it. Give it another week. We can always revisit. And so on. My wife was fantastic talking her out of leaving. During the out-patient phase she was staying with us, because my sister lives out of state. For months I drove her to her appointments and sessions almost every day. Happy to do it. We were all so relieved and so proud of her for sticking it out and not quitting! In spite of here illness talking her to quit.Carolina House is a miracle. I can t believe how effective they were. Are they perfect? Of course not. Plus, think of their patient population. Many girls in denial, often much drama, and a percentage just up and quit. In terms of reviews I m sure all the drama queens hugely downrate this place. In a real sense, though, bad reviews are a tribute. Think about it. If they didn t know what they were doing they wouldn t be effective, and to be effective you re going to piss some people off.They should call this Miracle House. They re doing God s work, and a yeoman s job at that. Bless Carolina House. They re literally saving lives, and lifting up one suffering family at the time, all the time.

Response from the owner1 year ago
Thank you so much for leaving a review! We take pride in our efforts to improve our community through compassionate care.
Kieran Roush
1 year ago
1

They refused to let me see a Dr because it wasn't a medical emergency. I had a double ear infection in my right ear and was in significant pain. I had to cry, plead, and beg to be taken to urgent care. I was misgendered by Michelle, a Nurse, who was extremely antisemitic to me as well as just plain rude. She then had the gall to say she didn't feel safe alone around me. All because I got upset at being consistently misgendered despite being at the so called LGBTQ inclusive facility. They refused to return a medication I brought with me because it was a controlled substance despite having my outpatient provider prescribe it to me.We were promised multiple times that we would not have to be over at the other residential location but because of their inability to keep their staff, many call outs happened and the patients were left in the dust. In my 1 week there, we had both the residential patient advisor and nurse call out on the same day, meaning that we didn't have staff and HAD to combine. Even then, a poor, lovely woman named Judy decided to stay late and work a FULL 24 hrs to help give the patients the care they needed. Dr. Foreman and Ashley Ronk need to have their licenses suspended until an investigation can be completed into misconduct and potentially medical malpractice (Ms. Ronk prescribed me antibiotics for my ear infection without ever examining me or talking directly with me. Even then, it was only oral antibiotics and not the drops, of which I need both). This place is NOT a place of healing and actively made my mental health worse. It also didn't help that for an eating disorder recovery center, when the evening patient assistants called out, they made the nurses take over as the patient assistants. The nurses are not trained in how to do meal and snack time. We had one night where the nurse never checked on us or reminded us of evening snack and so we basically as a group decided to help each other and meet our needs alone.DO NOT GO HERE.

Response from the owner1 year ago
Thank you for taking a moment to review our treatment center, though we are concerned by what we have read. We strive to be a place where ongoing support and clinically excellent care is offered, and we believe that it is important that we gather more information. Please contact us directly by emailing FeedBack@carolinaeatingdisorders.com so that we can discuss your feedback in more detail.
Dana Davis
1 year ago
1

Ellen Morrison
1 year ago
5

All three houses are well maintained and have a homey feel to them. The staff appears to be very dedicated to helping their clients work on recovery and genuinely enjoy working at the facility. I feel confident in recommending Carolina House to my clients who are in need of a higher level of care.

Response from the owner1 year ago
We re grateful that you took the time to leave this feedback. Thank you so much!
Amanda
1 year ago
1

Devyn Woodle
1 year ago
5

I have thoroughly enjoyed my experience thus far at Carolina House. The staff here is very accommodating and understanding of each patient's individual needs. They challenge us in the best possible ways and you can tell everyone here is here because of their desire to help people. Highly recommend this place to anyone who is trying to overcome an ED.

Response from the owner1 year ago
Thank you so much for leaving a review! We take pride in our efforts to improve our community through compassionate care.
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