Las Encinas Hospital

2900 East Del Mar Boulevard
Pasadena, CA 91107

Aurora Las Encinas Hospital CA 91107

About Las Encinas Hospital

Las Encinas Behavioral Hospital is a chemical dependency rehabilitation hospital in Pasadena, California. They provide dual diagnosis inpatient, intensive outpatient and partial hospitalization care services. They help adults and have specialized programs for people ages 55 and up and college students. They accept insurance and offer payment plans.

You can expect to be assigned a case manager or therapist. You don’t have to worry about getting bored throughout your stay, as your schedule will be full of personal development and consciousness expanding opportunities. It’s great that they involve family members once a week in the therapy sessions too. You may have aftercare options once you are discharged from residential care to day treatment.
Some people said this facility was focused a bit too much on the business side of addiction treatment, adding that it seemed staff members were merely going through the motions on some days. Some people said the outpatient was pretty good, while one woman said she was able to go from inpatient to outpatient and have a sobering experience that, while uncomfortable, ultimately served her best interests in the long run.

Latest Reviews

Nicole Lawson
2 weeks ago on Google
1
This is the most racist hospital that I have ever experienced. Imagine self admitting for feeling depressed, and leave feeling worse because of discrimination. I have been a patient at this facility twice, approximately two years in between. Both experiences were traumatic, sad, and filled with racism. This is unacceptable from a medical professional institution. I recommend that if you re not Anglo-Saxon you find another hospital.
Kim Patton
2 weeks ago on Google
4
I know someone in there now that is getting the help they need. Everyone has to do their part to make it work. Somedays they hate it and somedays they like it. But in (2) weeks even with the bad days they are doing so much better. Everyone has been very kind. So, not sure about all the low reviews but the experience for this person is completely different than I am reading. They started on a hold (72) hours that turned into (14) days and then transferred to Briar (drug rehab) . They are much happier at Briars as there is more freedom and now the work starts. Benzo addiction which is extremely difficult but making it through with the support from the staff. Food is good and getting on a schedule has been so important as they had no routine before. Sure not everything is perfect but under the circumstances it has been a life saving experience. And I truly mean life saving. Another day and they may not have made it. The paranoia and delusions caused from withdrawing are horrendous & heartbreaking to watch. They have a long road ahead but with the help and support at Las Encinas we all have been giving hope. Thank You so much
Dennice Hernandez
3 weeks ago on Google
5

Location

Accepted Insurance

Las Encinas Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
Children's Health Insurance Program (CHIP)
CareMore Health
Compcare
Exclusive Care
LifeSynch
Managed Health Network (MHN)
PacificCARE
SCAN Health Plan
Holman Group
Trinity Health Network

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (626) 795-9901
Building icon

2900 East Del Mar Boulevard
Pasadena, CA 91107

Fact checked and written by:
Peter Lee, PhD
Edited by:
Courtney Myers, MS

Reviews of Las Encinas Hospital

2.6/5 (129 reviews)
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Overall Experience
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Google Reviews

2.6 (129 reviews)
Nicole Lawson
2 weeks ago
1

This is the most racist hospital that I have ever experienced. Imagine self admitting for feeling depressed, and leave feeling worse because of discrimination. I have been a patient at this facility twice, approximately two years in between. Both experiences were traumatic, sad, and filled with racism. This is unacceptable from a medical professional institution. I recommend that if you re not Anglo-Saxon you find another hospital.

Kim Patton
2 weeks ago
4

I know someone in there now that is getting the help they need. Everyone has to do their part to make it work. Somedays they hate it and somedays they like it. But in (2) weeks even with the bad days they are doing so much better. Everyone has been very kind. So, not sure about all the low reviews but the experience for this person is completely different than I am reading. They started on a hold (72) hours that turned into (14) days and then transferred to Briar (drug rehab) . They are much happier at Briars as there is more freedom and now the work starts. Benzo addiction which is extremely difficult but making it through with the support from the staff. Food is good and getting on a schedule has been so important as they had no routine before. Sure not everything is perfect but under the circumstances it has been a life saving experience. And I truly mean life saving. Another day and they may not have made it. The paranoia and delusions caused from withdrawing are horrendous & heartbreaking to watch. They have a long road ahead but with the help and support at Las Encinas we all have been giving hope. Thank You so much

Dennice Hernandez
3 weeks ago
5

R G
2 months ago
1

Never again!Nurses Catherine and Corrie (1st floor) were fantastic, as were most of the med nurses. Art, activity, exercise group leaders were mostly good.I was in this hospital over a decade ago, and it has had a serious decline. This is no longer a therapeutic environment. Groups are not announced, have a lot of time in between, or you re just left sitting there waiting and nobody shows up.30 minutes of exercise once a week, unhealthy food (hamburger patty literally swimming in grease), and the shampoo/conditioner/body wash they provide is nothing more than pink hand soap found in public bathroomsI wasn t given my regular medication for 18 hours after i arrived so i became ill. MHW (1 south) asked if I was detoxing from drugs, and gave me Tums for my nausea. I tested negative for drugs and blew a 0 on the breathalyzer when I entered the hospital. The social worker I saw the next morning said there are standing orders for some meds and didn t understand why I hadn t been given anything. After speaking with her I was given my medication.Outdoor area was a dirt patch and stairs leading to it smell like urine. Anabel (2 west) was especially rude and clearly didn t care. Bathrooms had peeling paint and smelled moldy.Dr Ali khan told me I was going home and then changed his mind and tried to put me on a 14 day hold without any discussion. Nurse Catherine gave me a paper to sign and said that the doctor had discussed it with me. I refused to sign and she was very understanding about it.I know someone who s job is to process these types of holds. Apparently hospitals frequently file 14 day hold documents and cancel the day before the hearing. This way you can legally be kept there for 4 extra days and insurance can be billed for more days than may actually be necessary. Horrible!!!

Response from the owner2 months ago
We appreciate you sharing your experience and are sorry to hear about the challenges you encountered during your stay. Your feedback is valuable to us as we strive to provide the best care possible. Thank you.
Abba Maximus
3 months ago
1

Nearly died at this so called anxiety rehab hospital.

Response from the owner3 months ago
Your feedback is important to us and we take your concerns seriously. We would like the opportunity to address this issue further. Please reach out to us so we can discuss this matter in more detail. Thank you.
Matt Eastwood
3 months ago
5

I stayed at Las Encinas for almost 14 days. While the facility does have its imperfections (similar to any business, hospital, institution and/or human being), I was always treated with dignity and respect. There were certainly moments where I was struggling badly, but even in those moments I was largely treated with professionalism, compassion, and candor. Huge props to Dennis and Doug (and Nancy!) for walking me back from the proverbial cliff on two separate occasions. It takes special people to pull that off. At the end of the day, the staff did care about our well-being and were always trying their best, even at the end of their 3rd or 4th 12hr shift. One or two could probably try harder, but we do need to have some empathy.Staff special shouts: DOUG, Dennis, Nancy, Carmen, Enrique, Kim, Christian, Angela, Favour, Tina, Corri, Sharron, Alma, Ysenia, Myra, Patrick (Jedi therapist), Julie C, Dr A, Trev dawg, and the countless other staff who's names are escaping me. Sorry!Also, there was a tall nurse with a ponytail who gave me a book titled, The long way to a small angry planet . I only met him for once during my intake and once in the hallways but dude that guy changed my life.My fellow patients were all beautiful human beings simply going through hard times. Shockingly normal too. A couple people did end up needing a higher level of care but I genuinely felt safe around everyone. Highly recommend this place.To the other commenters: I m glad you were all able to express your opinions. Every hospital should be accountable to the clients under their care.

Response from the owner3 months ago
Hi Matt, thank you for sharing your experience at Las Encinas. We're thrilled to hear that you felt safe and well-cared for during your stay. Our team truly values each individual's wellbeing and we appreciate your kind words. All the best to you!
CYNTHIA A Mc
3 months ago
1

The Outpatient IEP program is great and full of caring knowledgeable people. The inpatient treatment program is not good. Stabilizing and discharging is all they care to do, there s no team working together to help the patient. The nursing staff gets moved around and I d say 1percent actually care. The doctor I dealt with was unwilling to collaborate with anyone, I feel he was irresponsible with his use of medication with my loved one. The youngsters they have helping look and behave like they just got discharged out of the drug unit, unprofessional, unfriendly attitude for the most part. One also gave my loved one very bad advice. It s chaos the way it s run, almost as bad as Cerritos College Hospital, at least the nurses there were kind and polite to me when I called. One head staff member there Julie Crenshaw, told me I was lucky my loved one was able to be there as long as he was and made excuses for her irresponsible case worker. Shame on that place. It should be a place for healing and it is not. I m not speaking of the rehab unit either, I know nothing of that unit.

Moosey
3 months ago
1

Completely agree with review from Cece. They are after your insurance money, $9,275 for 5 nights.Mind you, I didn't take a shower because the water was cold, and I didn't want to waste it waiting for it to warm up.The doctor, Gillespie, only spends 1-3 minutes in each meeting, no evaluation, kept you there for no reason, my insurance shells out close to $600.I met the rudest nurse in my life who treated you like a cattle. She would shout, "Go back!!! Go Back!!!" when she saw us approaching the nurse station.Patient advocate, Lori, never returned our calls. Since our complaint letter about her will be directed to her, don't expect any action to be taken.We have no patient advocate basically.Ever heard of a mental health program without incorporating physical fitness? Not even reading material available.This place will depress you to no end.On my last day, whoever took my bag from my room, used the chance to go over my belongings & STOLE my new eye cream! Why couldn't she wait until I came back from the group session?My discharge time wasn't up until 3 hours later. Anabell didn't allow me to see my bag after that, now I know why.Director didn't return my call.

Response from the owner6 months ago
Dear Moosey, We are truly sorry to hear about your negative experience. We take feedback seriously and will address the issues you've raised with our team. Thank you for bringing these concerns to our attention.
April A
3 months ago
5

Obviously wasn t a fun experience, but it was very helpful and the staff is very caring.

Response from the owner3 months ago
Hi April, thank you for sharing your experience with us! We're glad to hear that our staff was able to provide helpful and caring service during your visit. We appreciate your feedback.
Jonathan Barahona
4 months ago
1

I stayed at Las Encinas Hospital in December 2022. The staff is nice I like Marcus, Angel, Brendan and his brother. I don't like that they give cigarettes to patients. Nicotine is a drug.I picked up cigarettes there because I want the place to be clean. They gave heaters to the women but not the men. My dad told me they don't give heaters to men because men get mad. I was the one who was practicing Boxing with Ryan and eating others food. Las Encinas can provide better fun. I liked the chess game and puzzles. They have books to read.Thank you for the lactose milk it was Kikkoman brand soy milk. Another good thing about Las Encinas Is they let you choose two types of food for dinner. I think breakfast and lunch too.Las Encinas Hospital is the best.

Response from the owner4 months ago
Jonathan, thank you for taking the time to share your feedback. We are glad you enjoyed certain aspects of your stay and hope to provide an even better experience in the future.
Refugio Gonzalez
5 months ago
1

The lack of compassion is ridiculous. Such negative energy as soon as you walk in. I would never bring my family members here.

Inna
6 months ago
5

I was admitted to the Biar unit of Las Encinas hospital 3 times for substance abuse issues. I completed a 30-day inpatient program followed by outpatient (IOP). I was very afraid of staying in a psychiatric hospital as I ve never been in one before and did not know what to expect. My experience turned out to be very positive. The staff members and health professionals are compassionate and devoted to helping people. The doctors are also passionate about their work. I always felt cared for. I m not saying that being in a mental hospital is easy, it s not. As a matter of fact it was very difficult for me emotionally and mentally for many reasons, but I can say with 100% certainty that I needed this experience and now I have hope. I am healing. It is literally a miracle to go from being suicidal to feeling like a huge weight has been lifted in a matter of weeks. My peers were also very helpful and kind for the most part - I met some incredible people and made friends most importantly, I am sober. I would recommend Las Encinas hospital - it might just be the solution to recovery. One day at a time

Response from the owner6 months ago
Inna, thank you for sharing your experience at our facility. We are thrilled to hear that you found our staff compassionate and dedicated to helping you on your journey to recovery. We are so proud of your progress and wish you continued success. Thank you for recommending Las Encinas Hospital!
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