Aspen Counseling

8616 Northern Ave Rockford, IL 61107
DetoxOutpatient
Aspen Counseling & Consulting IL 61107

About Aspen Counseling

Aspen Counseling & Consulting offers outpatient treatment for individuals with alcohol and/or substance addiction. The program includes individual counselling, family support, couples therapy and more. Aspen Counseling & Consulting, L.L.C. is located at Rockford, Illinois.

Aspen Counseling and Consulting is a non-profit organization compromised to provide a safe therapeutic setting for clients with a mental health diagnosis or substance addiction.

They are dedicated to offer ongoing support for families and individuals.

Aspen’s Employee Assistance Program offers confidential counseling for individuals, employees and their families. The services are tailored to meet each of the patient’s individual needs. They provide a range of therapeutic services, such as Transcranial magnetic stimulation.

Latest Reviews

Sara Hughart
1 week ago on Google
1
Their billing is absolutely HORRIBLE. The worst I have ever come across. We followed a medical provider here from another practice and they immediately started overcharging us (therapy copay, instead of medical copay) that was a nightmare to fix. Since they REQUIRE a credit card, even though we had a credit, I didn't pay, and we got auto billed once. Adding to them owing us more of a credit.We had other family members using medical services there and same problem each time. Even once when I planned ahead, the front desk tried to tell me it was the wrong copay. I filled out paper copies for one family member and DID NOT PROVIDE CC information and yet they keep asking if I want to to use the card on file, which means they pulled it from one of our family members files, which should be illegal.Then today I get a statement saying someone has a balance, and I know they do not, because I get a receipt every time (I do not trust these people) and I call to talk to the finance department because at this rate I have their card with number. I'm told he doesn't have a balance, the payment is there, just HAS NOT BEEN APPLIED. TWENTY FIVE DAYS THEY HELD MY MONEY AND DID NOT APPLY IT TO HIS ACCOUNT. So I get a statement in the mail, have to take the time to call, wait on hold (it was a 20 minute phone call). Stay far far away from this place.As much as we love our provider, I don't know at this rate if we'll stay, no one in the office seems competent. It seems like 3 hamsters spinning in a wheel.
Response from the owner2 days ago
We strive to provide an outstanding experience and are sorry to hear this feedback. Please contact us at customerservice@rosecrance.org to discuss your experience.
Frank Slowinski
4 weeks ago on Google
5
Treated me very well and hopeful for results and ongoing treatment
Response from the owner2 weeks ago
Thank you for sharing your thoughts! We appreciate you taking the time to do so.
Kim Caldwell
1 month ago on Google
5
Very friendly get an appointment quick
Response from the owner2 weeks ago
Thank you for sharing your feedback!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

Aspen Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Zing Health
The Alliance
Quartz
Mercy Care
SSM Health
Provider Network of America (PNOA)
WEA Trust
WPS Health Solutions

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training in Illinois gives you the tools you need to meet daily demands. These fall into three main categories: personal skills, interpersonal skills, and cognitive skills. While in rehab, you'll work on each of these areas as part of your recovery treatment.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Recreational therapy in an addiction treatment program in Idaho helps you rediscover the joy and build healthy habits you can continue as you reenter the community. Activities can include gardening, yoga, and group games that all promote relaxation, improve mood, and encourage interaction and community building. These factors are crucial for sustaining long term recovery.

A therapist who specializes in creative arts therapy in Illinois helps you communicate your feelings through expressive activities such as painting, music, or acting. Skill in the art form is not required to benefit from this type of therapy.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (815) 399-9700
Building icon

8616 Northern Ave
Rockford, IL 61107

Reviews of Aspen Counseling

3.35/5 (47 reviews)
1
Staff
1
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0
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1
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1
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5
25
4
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19

Reviews

1
Black Hole Apparently

Not sure what you have to do to get a call back or any kind of response. Filled out all paperwork 2 weeks ago. No response & called & left message but no call back either. Someone recommended this place to me. Apparently they must not be a very reputable place???

Lisa D.
Reviewed on 10/7/2024
Staff
1
Amenities
1
Meals
0
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (46 reviews)
Sara Hughart
1 week ago
1

Their billing is absolutely HORRIBLE. The worst I have ever come across. We followed a medical provider here from another practice and they immediately started overcharging us (therapy copay, instead of medical copay) that was a nightmare to fix. Since they REQUIRE a credit card, even though we had a credit, I didn't pay, and we got auto billed once. Adding to them owing us more of a credit.We had other family members using medical services there and same problem each time. Even once when I planned ahead, the front desk tried to tell me it was the wrong copay. I filled out paper copies for one family member and DID NOT PROVIDE CC information and yet they keep asking if I want to to use the card on file, which means they pulled it from one of our family members files, which should be illegal.Then today I get a statement saying someone has a balance, and I know they do not, because I get a receipt every time (I do not trust these people) and I call to talk to the finance department because at this rate I have their card with number. I'm told he doesn't have a balance, the payment is there, just HAS NOT BEEN APPLIED. TWENTY FIVE DAYS THEY HELD MY MONEY AND DID NOT APPLY IT TO HIS ACCOUNT. So I get a statement in the mail, have to take the time to call, wait on hold (it was a 20 minute phone call). Stay far far away from this place.As much as we love our provider, I don't know at this rate if we'll stay, no one in the office seems competent. It seems like 3 hamsters spinning in a wheel.

Response from the owner3 days ago
We strive to provide an outstanding experience and are sorry to hear this feedback. Please contact us at customerservice@rosecrance.org to discuss your experience.
Frank Slowinski
4 weeks ago
5

Treated me very well and hopeful for results and ongoing treatment

Response from the owner3 weeks ago
Thank you for sharing your thoughts! We appreciate you taking the time to do so.
Kim Caldwell
1 month ago
5

Very friendly get an appointment quick

Response from the owner3 weeks ago
Thank you for sharing your feedback!
Thomas Heisler
1 month ago
5

Very helpful to my daughter ty Debra and holly

Response from the owner3 weeks ago
Thank you for the review. We really appreciate you taking the time to share your feedback with us!
Larry Pfaffinger
1 month ago
5

Response from the owner1 month ago
Thank you. We appreciate you posting a review!
Krista Gustafson
3 months ago
1

Response from the owner2 months ago
We appreciate you sharing your review with us. Our team has been notified of your rating.
George Walbash
3 months ago
1

Response from the owner2 months ago
We appreciate you sharing your review with us. Our team has been notified of your rating.
Nicole Taylor
3 months ago
5

Response from the owner2 months ago
Thank you!
Courtney Gors
3 months ago
5

So far, I have only had my initial appointment, but I've gone to a few therapist and even though getting in with a therapist has been difficult they were able to get me in relatively quickly and my therapist was very very thorough with my initial appointment/assessment. Same with my eight-year-old that just started there as well. I look forward to the rest of our appointments

Response from the owner2 months ago
Thank you for the review. We really appreciate you taking the time out of your day to share your feedback with us and the Google community!
Doug Bice
3 months ago
4

The front desk area brought a calm at the very beginning. Meeting and going through initial evaluations with Gail was enlightening.

Response from the owner2 months ago
Thank you for sharing your great feedback. We appreciate it!
Nikki Pearson
3 months ago
5

Great staff I was able to come in and complete my paperwork to get the ball rolling for my first appointment for therapy. I really am benefiting from my therapy. I look forward to the session and walk out inspired and excited to for new beginnings Look at the smile and I know things will only get better from here

Response from the owner2 months ago
Thank you for your review! Rosecrance is comprised of dedicated professionals working together to deliver the most appropriate, effective care for each person.
Cynthia Booher
3 months ago
1

I haven't heard anything back or received any more information and it's been almost a week.

Response from the owner4 months ago
We value all feedback and are always looking for ways to improve. Thank you for your review. Contact us anytime at customerservice@rosecrance.org to discuss your experience.
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