Ascension Sacred Heart Bay

615 N Bonita Ave A
Panama City, FL 32401

The facilities at Ascension Sacred Heart Bay in Panama City, FL 2

About Ascension Sacred Heart Bay

Ascension Sacred Heart Bay is a treatment facility located in Panama City, Florida offering services for adolescents and adults struggling with substance abuse and mental health issues. This facility offers intensive inpatient programs, residential treatment, and partial-day drug rehab programs.

Intensive inpatient treatment provides a safe and supportive environment where clients can focus on their recovery. Clients undergo individual and group therapy and are monitored by medical professionals. Short-term stays are common. Clients who require longer stays are moved onto residential treatment.

Residential treatment provides long-term stays for those in recovery. This treatment program offers a safe, supportive environment for clients to live while they undergo individual and group therapy. Clients build upon vital life and coping skills to promote long-term recovery.

Partial-day programs allow clients to attend treatment while living at home. Amenities are similar to those provided in the residential treatment program. Clients attend group and individual therapy, where they develop coping skills to prevent relapse.

Ascension Sacred Heart Bay accepts a variety of insurance plans which may include Aetna, Amerigroup, United Healthcare, Ambetter, and BlueCross/BlueShield. Individuals with out of network benefits should contact their insurance provider to verify coverage.

Latest Reviews

Tonya Sword
3 weeks ago on Google
1
From the moment I walked in it was apparent that they didn't have a clue about what I was there for. They had me scheduled for the wrong procedure and sent me to the wrong floor. Then they tried to send me home with a new surgery date. By the time it was figured out and I was taken to the correct floor for the correct surgery it was late afternoon. I didn't go back for surgery until 6:30 pm. I had been there since 10 am on a npo order from midnight the night before. I wasn't allowed to eat until after 10 pm.
Response from the owner3 weeks ago
We'd like to look into this. Would it be possible for you to reach out to us at 850-804-4900 (Mon-Fri 8 am-4:30 pm). Thank you! -Ascension Sacred Heart Community Manager
Jay LA
3 weeks ago on Google
1
I wouldn't get a CT scan here again. Radiology or whoever handles billing for CT scans, has a very difficult time filing insurance. Then again, I can barely understand the accents when I call so maybe they can't understand me, idk.
Response from the owner3 weeks ago
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and our billing representatives will reach out. Thank you. -Ascension Sacred Heart Community Manager
Debbie Rochon
3 weeks ago on Google
5
Response from the owner3 weeks ago
This is great to see, thanks so much for sharing your rating! -Ascension Sacred Heart Community Manager

Location

Accepted Insurance

Ascension Sacred Heart Bay works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Mental health and substance abuse treatment in Florida is offered by dual-diagnosis facilities that can provide comprehensive care tailored to your needs. By integrating mental health, medical care, and therapeutic care, medical experts can effectively treat both co-occurring mental health conditions, stabilizing your mental health, and helping you learn vital skills to achieve long-term recovery.

Programs

program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Trauma therapy helps you work through the psychological impact that traumatic events have had on your life. Your therapist helps you identify the physical, emotional, and mental triggers and develop coping mechanisms. This helps rebuild a sense of safety and trust in yourself and others.

Contact Information

Phone icon (850) 769-1511
Building icon

615 N Bonita Ave A
Panama City, FL 32401

Reviews of Ascension Sacred Heart Bay

3.3/5 (764 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.3 (764 reviews)
Tonya Sword
3 weeks ago
1

From the moment I walked in it was apparent that they didn't have a clue about what I was there for. They had me scheduled for the wrong procedure and sent me to the wrong floor. Then they tried to send me home with a new surgery date. By the time it was figured out and I was taken to the correct floor for the correct surgery it was late afternoon. I didn't go back for surgery until 6:30 pm. I had been there since 10 am on a npo order from midnight the night before. I wasn't allowed to eat until after 10 pm.

Response from the owner3 weeks ago
We'd like to look into this. Would it be possible for you to reach out to us at 850-804-4900 (Mon-Fri 8 am-4:30 pm). Thank you! -Ascension Sacred Heart Community Manager
Jay LA
3 weeks ago
1

I wouldn't get a CT scan here again. Radiology or whoever handles billing for CT scans, has a very difficult time filing insurance. Then again, I can barely understand the accents when I call so maybe they can't understand me, idk.

Response from the owner3 weeks ago
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and our billing representatives will reach out. Thank you. -Ascension Sacred Heart Community Manager
Debbie Rochon
3 weeks ago
5

Response from the owner3 weeks ago
This is great to see, thanks so much for sharing your rating! -Ascension Sacred Heart Community Manager
Billy
3 weeks ago
5

Response from the owner3 weeks ago
Thank you for your review! Our teams appreciate the feedback. -Ascension Sacred Heart Community Manager
raymond cayson
3 weeks ago
5

Great staff and care

Response from the owner3 weeks ago
Thank you for the positive review! We work hard to provide high quality care. And we are committed to delivering compassionate care to the community. -Ascension Sacred Heart Community Manager
Wendy Kesterson
4 weeks ago
5

Response from the owner4 weeks ago
Thanks for the rating, we appreciate it! Ascension's teams work hard to deliver compassionate care to our communities. -Ascension Sacred Heart Community Manager
Dave Keldie
4 weeks ago
5

Fast and friendly

Response from the owner3 weeks ago
Thank you! We appreciate your positive review. We are grateful to serve our community with compassionate care. -Ascension Sacred Heart Community Manager
Tasha Richardson
4 weeks ago
5

Everyone there was extremely helpful through my husbands motorcycle accident I m very happy with the care he recieved

Response from the owner4 weeks ago
So glad to hear your positive feedback! Thank you for taking the time to leave us this review. Our teams are committed to delivering compassionate care in our community. -Ascension Sacred Heart Community Manager
Mary Zelenak
4 weeks ago
5

Received exceptional emergency care and specialty consultation while visiting family in the area! Many thanks!

Response from the owner4 months ago
Our care teams aim to deliver high quality care. Thank you for sharing this feedback with us! -Ascension Sacred Heart Community Manager
Juel Lewis
4 weeks ago
5

Response from the owner4 weeks ago
Thanks for the rating, we appreciate it! Ascension's teams work hard to deliver compassionate care to our communities. -Ascension Sacred Heart Community Manager
Debbie Campbell
4 weeks ago
5

5th floor they took wonderful care if my mom threw nurses tabby and Kristi were amazing

Response from the owner4 weeks ago
We appreciate you taking the time to leave us this feedback. Thank you. -Ascension Sacred Heart Community Manager
Frank P
4 weeks ago
5

I was vacationing in Panama city when I had a medical emergency . I was admitted into Ascension Bay Hospital. The care that I received was excellent, The nurses doctors and staff took care of me better than I ever experiences in any hospital setting! I would personally like to thank my nurse Morgan and her team, they went over and beyond my expectations! Thank you from the bottom of my heart

Response from the owner4 weeks ago
Thanks for the great feedback! We will be sure to pass it along to our team! -Ascension Sacred Heart Community Manager
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