Whitney M. Young, Jr. Health Center

Albany, New York

900 Lark Dr
Albany, NY 12207

(518) 465-6330

About Whitney M. Young, Jr. Health Center

Whitney M. Young, Jr. Health Center, located in Albany, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Whitney M. Young, Jr. Health Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Whitney M. Young, Jr. Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact

Phone icon (518) 465-6330
Building icon

900 Lark Dr
Albany, NY 12207

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Reviews

2 (79 reviews)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
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Google Rating

Cyn Champion
1 month ago
5

The staff here are very warm, compassionate, thorough and professional. They were able to get me in for an appointment due to a cancellation when NO OTHER DENTISTS were accepting new patients. I appreciated that they worked with me and made space. I received a thorough cleaning and x-rays. The hygienist and assistant were kind and patient. Dr. Unger was very detailed in his explanation of what I needed according to my x-rays. I left there feeling amazing! Beautiful building and office, quiet, calm atmosphere, very clean.

Response from the owner1 month ago
Hi Cyn, Thank you for your feedback regarding your experience at Whitney Young Health. We value patient feedback and are happy that you had a great experience! We've passed along your feedback to our staff as well. If you d like to share more about your experience, please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905.
Saugat shrestha
2 months ago
1

Response from the owner2 months ago
Good afternoon Saugat, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Maryjo Gemmiti
3 months ago
5

Response from the owner3 months ago
Hi Maryjo, Thank you for your feedback regarding your experience at Whitney Young Health. We value patient feedback and are happy that you had a great experience! We've passed along your feedback to our staff as well. If you d like to share more about your experience, please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905.
Curtis Merritt
3 months ago
5

Response from the owner3 months ago
Hi Curtis, Thank you for your feedback regarding your experience at Whitney Young Health. We value patient feedback and are happy that you had a great experience! We've passed along your feedback to our staff as well. If you d like to share more about your experience, please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905.
Jennifer Watson
3 months ago
1

Waited on hold for 50 minutes. The receptionist picked up and put and me on hold for another 10 minutes before picking up and immediately hanging up on me. If you re not taking patients or interested in accepting calls don t waste a prospective patient s time.

Response from the owner3 months ago
Hi Jennifer, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
michelle ashley
4 months ago
1

My first visit was great but I've been trying to get back in for another issue and just spent 2 hours on hold for the lady to say that first she could not hear me then tell me there are no openings. That is NOT ok, especially when the message on hold says they are accepting new patience but can't even see established patients, this is in reference to the dental department

Response from the owner3 months ago
Michelle, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Craft T Escape
4 months ago
1

Called around looking for a dentist that accepts my insurance and found only this place. Tried to make an appointment was told to call back June 1st. When I explained the problem she told me to call at 8 am for an emergency appointment. I called at 8 am the next day and waited for 2 hours on hold at position 1 only to be told they have no appointments and call back June 1st.

Response from the owner4 months ago
Good afternoon, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Nina Gaston
6 months ago
1

I just waited on the phone for over an hour, with them saying numerous times during the wait that they are accepting new clients. I finally get on the phone and the lady rude and said they are accepting new clients end of May for June. And nasty nasty attitude! Probably why she didn't say her name!

Response from the owner6 months ago
Good afternoon Nina, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Jen Leffler
6 months ago
1

Do not recommend. Would leave zero stars if possible. A decade of my dental records just disappeared from their files and now they claim I've never been to this clinic. As if all the fillings in my mouth that they put in just magically appeared on their own. Also, you can never get an appointment when you call. You wait on hold for up to an hour and they just tell you to call back in a month.

Response from the owner6 months ago
Good afternoon Jen, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Lynn Lee
6 months ago
1

I do not recommend. I'm 15 and I'm not stupid. The lady who cleaned my teeth was rude. When she was asking me about when I brush my teeth it took me awhile to answer and she said in a rude way "why is it taking so long to answer" and when she did my teeth she was really aggressive and my gums hurt badly. I still taste blood. The Dr guy was nice while the other lady was rude and aggressive. I was sent to the waiting room cause I had to wait for my sister to get out. When I was sitting in the waiting room I heard one of the lady's on the phone arguing with someone on the phone who was trying to make a appointment for a friend because of a emergency and the lady was telling her that her friend needed to call themselves and was saying how it wasn't a emergency room. Overall this was my worst experience with any dental place ever.

Response from the owner6 months ago
Good afternoon Lynn, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Meh Hahahah
6 months ago
1

Some of the worst and least professional receptionists in the health industry are working here. Hang up on me while I was still talking on the phone! Wish there was a thumb-down or 0 star option in rating!

Response from the owner6 months ago
Good afternoon, We sincerely apologize for your negative experience. It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. The quickest way to communicate with providers and staff regarding medication refills in our patient portal. If you have not signed up yet, please speak with a member of our staff to help you set up access. We appreciate you giving us feedback regarding your experience with us. We take these matters seriously, and would like to hear more about your experience, where we went wrong, and how we can improve. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905. Please leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
Bryanna Arellano
8 months ago
1

They wanted to charge me 75$ for not showing up for my appointment when I never even came to this place before or gotten treatment. I never heard of any places charging you for not showing especially a large amount like that. Front desk lady was giving a little bit of an attitude I do now understand what other people meant in their review. I had to come in because my calls weren t being answered and when I did come in she said she was seeing my calls but it takes 24 hrs to get back to people so im guessing that just means they will just never answer the phone ?? I never went here before never even gotten treated it was just crazy to get charge money!!! Another patient came in and it seems she never shows up to her appointments either because the front desk lady said you re a hard person to get a hold of and the lady responded with im sorry I work . I also work and it was the reason i couldn t show up but still asked to pay 75$ before i can even schedule another appointment she wasn t even told that hahah. It was just weird felt like that just wanted to take free money for no service!!

Response from the owner8 months ago
It is Whitney Young Health s goal to provide a safe, healthy, and welcoming environment for our patients, staff, and visitors. We appreciate you giving us feedback regarding your experience with us. Regarding your particular review, it is not Whitney Young Health s policy to charge patients a no-show fee. In addition, it is not our policy to state that it takes 24 hours to get back to people when it comes to patient appointment scheduling. Please contact our Patient Engagement Specialist at 518-465-4771 ext. 4905 to discuss this matter further or if you would like assistance. You will be prompted to leave a detailed message on our confidential line, and someone will respond to you within 72 business hours.
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