Turning Point Counseling Services

About Turning Point Counseling Services

Turning Point Counseling Services is an addiction treatment center in Fairbanks, Alaska that offers an Intensive Outpatient Program (IOP), general outpatient treatment, and aftercare. Turning Point is LGBTQ+ informed and integrates a wide range of evidence-based treatments for substance use disorder, including unique approaches such as brainspotting and equine-assisted psychotherapy.

At Turning Point, outpatient treatment starts with an intensive outpatient program and steps down to general outpatient treatment and aftercare. The first phase is an eight-week IOP program with nine hours of treatment per week, and the four-week step-down phase includes two therapy sessions per week. Treatment includes individual and group therapy, patient education and relapse prevention, and evidence-based complementary therapies, such as brainspotting and equine therapy.

During aftercare, participants attend a weekly group meeting to help them maintain their recovery and incorporate their new habits into daily life. Participants can return to previous phases if necessary to address new concerns and solidify their commitment to their new substance-free lifestyle.

Turning Point accepts VA coverage and some private insurance plans. They are not able to accept TRICARE. Be sure to check with your insurance provider to verify that they cover the Turning Point program and to find out about any out-of-network benefits.

Latest Reviews

christina smith

6 months ago on Google

The pros-Conveniently located in a nice office downtown. Clean and private rooms for therapy.The cons- office staff lacks basic communication, scheduling is all over the place and not a regular time/day weekly.This clinic really should do better.Very frustrating six+ month experience.Got on their wait list- in October, filled out all paperwork and was told I would be informed of copays/deductibles prior to starting services. I called every 2-3 weeks checking my child's place on the wait list and checking on our insurance- each time I was told everything was in there was nothing more for me to do.After the new year mid Jan a spot opened for my teen- great!Unfortunately the " spot" wasn't a spot the sessions were all over the place!!!! One week it would be a Monday 9am apt the next week it would be Friday at 4p- I wish prior to waiting several months we would have been told there is no consistency with the scheduling and you get what ever time they have. In the 20 years of myself, my partner and our kiddos having therapy we have never experienced such an erratic schedule. But at this point we had waited several months so we went with it.Our main issue is lack of communication with the office staff and billing department. after starting appointments we were told they do not accept our insurance! Even though prior we were told they did! The office tried to tell me we were out of network- not true the issue is they only accept ONE insurance as "in network" ONE! It would have been very easy for them to let me know this up front or even one of the numerous I called/came into their office. They really should have told me they don't accept either of our insurances as we are double covered and never would have continued with their practice had this been told to us. We simply cannot afford it especially when we already pay for two insurances!Very frustrating that we waited so long then started our child and due to the 450$ per appointment we had to change and go to a completely different practice.We never would have started services at this place had we known. We never would have put our child through a wait list and starting with a new counselor had we known we would have to switch a few months in.The counselor herself was fine- not the best not the worst. We only had services for 3 months weekly so it's hard to say but I can tell you those appointments are costly- something that could have easily been avoided had the office staff been upfront and let me know they only accept ONE insurance which was neither of the ones we have.

Lily Hughes

7 months ago on Google

I've truly enjoyed all my appointments at Turning Point, from initial, more regular sessions through my occasional "tune ups." I've enjoyed welcomed validation as well as challenging conversation on my path to becoming more secure and grounded in my self-care. Thank you!

Julie Benson

1 year ago on Google

Great experience! Appreciate the professional support and privacy of the providers. Truly life changing! Thank you Turning Point and Holly!

Gallery

Turning Point Counseling Services AK 99701

The facilities at Turning Point Counseling Services in Fairbanks, AK 1

Location

Accepted Insurance

Turning Point Counseling Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Scott & White Health Plan

Beacon Health

First Care

MultiPlan

UnitedHealth Group

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

12-Step

Group meetings, peer sponsorship, and spiritual development are the primary treatment modalities in 12 step programs, often considered a gold standard in addiction recovery. These programs emphasize healing in body, mind, and spirit as a cornerstone of recovery, though participants do not need to be religiously affiliated to attend. Recovery meetings are free, anonymous, open to the public, and available 365 days per year in communities across the US and around the world.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During drug rehab in Alaska, you'll receive a combination of medical and psychotherapeutic treatments that are designed to treat drug dependency. The goal of drug rehab is to break this dependency and help you develop the skills to maintain a drug-free life.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Alaska is often used in the treatment of substance abuse and co occurring mental health disorders. This method of talk therapy is one of the most effective methods of treating these disorders.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During trauma therapy, you address traumatic memories within a supportive environment guided by your therapist. This helps you develop healthier coping mechanisms and reduces the emotional impact of the trauma. Overall, it improves your mental health and well being.

Couple Therapy

Motivational interviewing

Amenities

Private Setting
Yoga Studio
Meditation Room
Massage Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

(907) 374-7776

Website

315 5th Avenue
Fairbanks AK, 99701

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Anna Spooner

Edited by:

Quentin Blount

Reviews of Turning Point Counseling Services

4/5 (32 reviews)

Google Reviews

4 (32 reviews)

6 months ago

7 months ago

Laurain Hackett

1 year ago

Trista Crass

I used their counseling services for 2 years. I do not feel like my issues were ever assessed, and I was paired with a counselor pretty randomly. I found a lot of their techniques to be either a waste of my time and pedantic. To be paying hundreds of dollars to sit on a video chat, to listen to sad music and think about the sad things that have happened in my life is not what I would consider counseling, and I have ust developed better coping strategies than she was offering to me. I gave it two years and then i dreaded appts bc they were so useless. Sitting outside by the river or meditating would have been just as effective and much less $$$.

Gregor Mortussen

My initial appointment was cancelled by them with 3 hours notice, and rescheduling had me to waiting another month to be seen. Discouraging

Stephanie Grijalva

Shelley Munoz

2 years ago

Hands down the best counseling services in Fairbanks. The owners, Joseph and Gunnar, are probably 2 of the most skilled compassionate people I ve ever met. They specialize in brain spotting, an effective treatment for trauma. They are the best in the business. Johnathan is also great with kids. I wouldn t recommend anyone else!

Lauren Esterly

Qent to their website and loved the services they offered. Website said they accepted Tricare but needed a referral so I made an appointment with my PCM to obtain one. Once I got my referral I called Turning Point and asked to be scheduled. The woman who answered the phone said they don't accept Tricare so I couldn't have a referral to them. I explained I specifically asked for a referral to them from my PCM and that I had seen on their website that they accepted Tricare with Referral. All she would say is " well right now we're NOT accepting tricare". I'm now back at square one. Would have been nice if she would have atleast said " we aren't right now but so and so does or something along those line. Just a rushed snap and end of the call. Lovely. Even if I had been willing to private pay, I'm not now.

Brock Smith

4 years ago

I would not recommend this counseling center. I did the initial assessment and paid around $250 out of pocket. They said they would get in touch with me about scheduling but I never received a follow-up call. I got busy with work and life and after over a month I called back to inquire about setting up a new appointment. The therapist they had assigned to me only had hours available while I was working, which I said I could not do on a regular basis (she ended at 2pm). I asked if someone else was available, and they again said they would check with the the therapist and see if they could either modify the schedule or transfer me to someone else. I never received a second call back. It s very unfortunate that I was trying to better myself by seeking counseling, yet they didn t have the follow-through to help me out. I m sure there are other providers in Fairbanks that care enough to work with their clients, and I will be looking elsewhere.Update: I received a call from the COO/CFO within 24 hours of posting this review. I added 2 stars for the quick response as he seemed genuinely interested in helping, but unfortunately since a refund would be unethical due to insurance being involved there wasn t much else they could do. He did say they are aware of the issue of people not being followed up with and they are trying to address that internally. He also did look around and contacted me again to recommend another therapist somewhere else who would maybe be better able to fit my schedule. Thank you Nick.

Danny Smith

Doing outpatient treatment and counseling here truly changed my life. Just hit 8 years clean and sober. The staff is amazing and I loved the structure of the program I went through. Once I completed the program I met with my counselor once every few weeks to a month just to check in. He helped me navigate so many life issues that I normally used drugs and alcohol to hide from. I was able to face those issues head on and build a really strong foundation. I can confidently say I m free from the obsession to use drugs and alcohol. By using Turning Point Counseling, I got my life back. Thank youuu from the bottom of my heart.

Forty Ninth Custom and Fabrication

Great experience, great people. Would recommend to anyone and everyone.

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