TriStar Behavioral Health

2401 Parman Place
Nashville, TN 37203

TriStar Behavioral Health TN 37203

About TriStar Behavioral Health

TriStar Behavioral Health, located in Nashville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at TriStar Behavioral Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Patients at TriStar Behavioral Health will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the WiFi lets you stay connected with support networks and manage personal affairs during treatment. For recreation, patients can foster creativity and jam with other patients in the music room and express themselves creatively with art activities.

TriStar Behavioral Health has received accreditations from The Joint Commission and SAMHSA.

Latest Reviews

615 Mapago
3 weeks ago on Google
1
Late last year, November, 2022, I was taken to Centennial's ED for psychosis. According to my wife, a medical provider at Vanderbilt, too many strong sedative medications were administered against my will, causing severe respiratory depression. This could have resulted in death. In addition, because employees were not wearing masks at the medical and psych center, I contracted COVID. I am on immunosuppressant medication. I was also fed eggs, causing my eyes to swell severely (egg allergy).Upon getting admitted to Pavilion psych hospital, I was discriminated against for being transgender. They refused to give me my HRT, causing hot flashes. What's worse, they questioned if I still had my male genitalia, which my PCP at Vanderbilt perceived as disgusting, immoral, unscrupulous behavior. They also intentionally falsified my wife's cell number on two different admissions, including this one, which would have prevented a nurse from being able to call my wife if I was in a state of psychosis. They stated I have fictitious disorder, completely disregarding Vanderbilt's official diagnosis.David Patzer, an outpatient psychiatrist, disproves me filing a lawsuit suit, stating "we don't do lawsuits." I am not sure what his affiliation is with this hospital, but that's a strange, veiled threat of a statement.Yes, yes we do lawsuits! Should this happen again, which would be a third time, I have a lawyer lined up ready to take on the case; and this lawyer states this would be an easy win. Also, I have consulted the SPLC, ACLU, and NGLCC, an LBGTQ+ activist and protection group, concerning this case.In 2023 and onward, Tennesseans must and will accept equality for all, not just straight white males and females, which this facility is disproportionately staffed with.
Response from the owner2 weeks ago
We are sorry to hear of this experience in our TriStar Centennial Parthenon Pavilion and would like to look into this further. Please call our patient advocate at 615-342-1001, to discuss this further.
Mermaidrose
4 weeks ago on Google
1
I went to the mental health hospital around August 2024, I have major depressive disorder, anxiety, autis. But the social worker was very unprofessional, they always frowned in disgust whenever they glanced at my face, and whenever I fixed my tangled up hair is a nervous habit I touch my hair when I'm anxious ( mind you I was stuck at a ER for two days with no self care imets) they always squinted there eyes in disgust like they smelt something bad whenever they talked to me or seen my hair. They always yelled when I started to cry I said- I just need to go back home it will make me happyAnd they pointed at me yelling- " you can't go back like this!!!"They always yelled at me whenever i started to cry and broke down and was always angry at me whenever I talked responding to there questions. They always looked at the walls whenever they talked to me which was strange. (The social worker looked like they were a Vanderbilt college student)There was this one patient that always kept harrsing me on the elevator and no one did anything, they kept saying racist horrific things right next to me saying the n word many times, ( I am African American girl) and they got to leave the next day when I was there for 5 days. I felt very unsafe here there was always a fight or someone screaming, and I was afraid to tell I was feeling unsafe because I didn't want to stay in the unhygienic psych ward longer. The food was horrible and sometimes it tastes like a wet sock.There is no shower curtain for privacy. The bathroom is unhygienic and the janitors only clean the toilets that's about it.There was really nothing to do on the weekends, it's extremely boring. Theres not even groups or anything. Just one TV in the center of the room and a few broken books.They didn't tell my family when I will get discharged I had to call them instead.This place doesn't really care about it's patients, I felt like a zombie after I came out. When I came out (Please do not go here) I even called them to ask about the meds I take and they never told me if I need a refill or not since it didn't say on the medication sticker.There was a few nice nurses, and a social worker named Lauren but I rarely see them.
Response from the owner8 hours ago
Our TriStar Centennial Parthenon Pavilion truly values your feedback and we are very sorry to hear about your experience. If you would like, please contact our Patient Advocate at (615) 342-1001 so that we may look into the situation more. Again, we are very sorry to hear about your experience.
Guda
1 month ago on Google
1
I was at this care facility almost three years ago but I want you to know that not only did you worsen my depression but also invalidated me.I put a gun in my mouth with the intent to pull the trigger.One of your "doctors" who come by to check off a sheet for how the patient is doing treated me as if I were a dramatic child. I was 24 and he looked me in the eye after finding about the gun and said "you know that kills people, right?"I have never been so humiliated and hurt in my life. I am diagnosed with PTSD and autism as well as chronic depression and your doctor made me feel as if I were a burden. Your center has ruined inpatient care for me permanently. I will never again subject myself to that sort of situation. I was devastated and scared to seek further care. I was far worse exiting your facility than I was going in.To this day, three years later, I still struggle with the way your "doctor" treated me as if I were nothing more than a dramatic young woman seeking attention and wasting his time.I hope you have improved and never, ever, treat another aching patient as if they are a burden and a stain on the system. Your lack of invested care could have killed me.
Response from the owner6 years ago
Thank you for bringing this matter to our attention. Our patient advocacy department has been alerted to the situation and would personally like to speak with you. At your earlier convenience, please contact our patient advocacy department at 615.342.1001.

Location

Accepted Insurance

TriStar Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • wifi iconWifi
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7888

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (615) 342-1450
Building icon

2401 Parman Place
Nashville, TN 37203

Reviews of TriStar Behavioral Health

2.47/5 (44 reviews)
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Reviews

1

Being in this place has been a nightmare not only for me but also for my family, if they really want results don't come to this place, the nurses don't worry about the health of the patients, they are only here because they are paid. I couldn't allow them not to take my heal ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (43 reviews)
615 Mapago
3 weeks ago
1

Late last year, November, 2022, I was taken to Centennial's ED for psychosis. According to my wife, a medical provider at Vanderbilt, too many strong sedative medications were administered against my will, causing severe respiratory depression. This could have resulted in death. In addition, because employees were not wearing masks at the medical and psych center, I contracted COVID. I am on immunosuppressant medication. I was also fed eggs, causing my eyes to swell severely (egg allergy).Upon getting admitted to Pavilion psych hospital, I was discriminated against for being transgender. They refused to give me my HRT, causing hot flashes. What's worse, they questioned if I still had my male genitalia, which my PCP at Vanderbilt perceived as disgusting, immoral, unscrupulous behavior. They also intentionally falsified my wife's cell number on two different admissions, including this one, which would have prevented a nurse from being able to call my wife if I was in a state of psychosis. They stated I have fictitious disorder, completely disregarding Vanderbilt's official diagnosis.David Patzer, an outpatient psychiatrist, disproves me filing a lawsuit suit, stating "we don't do lawsuits." I am not sure what his affiliation is with this hospital, but that's a strange, veiled threat of a statement.Yes, yes we do lawsuits! Should this happen again, which would be a third time, I have a lawyer lined up ready to take on the case; and this lawyer states this would be an easy win. Also, I have consulted the SPLC, ACLU, and NGLCC, an LBGTQ+ activist and protection group, concerning this case.In 2023 and onward, Tennesseans must and will accept equality for all, not just straight white males and females, which this facility is disproportionately staffed with.

Response from the owner1 year ago
We are sorry to hear of this experience in our TriStar Centennial Parthenon Pavilion and would like to look into this further. Please call our patient advocate at 615-342-1001, to discuss this further.
Mermaidrose
4 weeks ago
1

I went to the mental health hospital around August 2024, I have major depressive disorder, anxiety, autis. But the social worker was very unprofessional, they always frowned in disgust whenever they glanced at my face, and whenever I fixed my tangled up hair is a nervous habit I touch my hair when I'm anxious ( mind you I was stuck at a ER for two days with no self care imets) they always squinted there eyes in disgust like they smelt something bad whenever they talked to me or seen my hair. They always yelled when I started to cry I said- I just need to go back home it will make me happyAnd they pointed at me yelling- " you can't go back like this!!!"They always yelled at me whenever i started to cry and broke down and was always angry at me whenever I talked responding to there questions. They always looked at the walls whenever they talked to me which was strange. (The social worker looked like they were a Vanderbilt college student)There was this one patient that always kept harrsing me on the elevator and no one did anything, they kept saying racist horrific things right next to me saying the n word many times, ( I am African American girl) and they got to leave the next day when I was there for 5 days. I felt very unsafe here there was always a fight or someone screaming, and I was afraid to tell I was feeling unsafe because I didn't want to stay in the unhygienic psych ward longer. The food was horrible and sometimes it tastes like a wet sock.There is no shower curtain for privacy. The bathroom is unhygienic and the janitors only clean the toilets that's about it.There was really nothing to do on the weekends, it's extremely boring. Theres not even groups or anything. Just one TV in the center of the room and a few broken books.They didn't tell my family when I will get discharged I had to call them instead.This place doesn't really care about it's patients, I felt like a zombie after I came out. When I came out (Please do not go here) I even called them to ask about the meds I take and they never told me if I need a refill or not since it didn't say on the medication sticker.There was a few nice nurses, and a social worker named Lauren but I rarely see them.

Response from the owner4 weeks ago
Our TriStar Centennial Parthenon Pavilion truly values your feedback and we are very sorry to hear about your experience. If you would like, please contact our Patient Advocate at (615) 342-1001 so that we may look into the situation more. Again, we are very sorry to hear about your experience.
Guda
1 month ago
1

I was at this care facility almost three years ago but I want you to know that not only did you worsen my depression but also invalidated me.I put a gun in my mouth with the intent to pull the trigger.One of your "doctors" who come by to check off a sheet for how the patient is doing treated me as if I were a dramatic child. I was 24 and he looked me in the eye after finding about the gun and said "you know that kills people, right?"I have never been so humiliated and hurt in my life. I am diagnosed with PTSD and autism as well as chronic depression and your doctor made me feel as if I were a burden. Your center has ruined inpatient care for me permanently. I will never again subject myself to that sort of situation. I was devastated and scared to seek further care. I was far worse exiting your facility than I was going in.To this day, three years later, I still struggle with the way your "doctor" treated me as if I were nothing more than a dramatic young woman seeking attention and wasting his time.I hope you have improved and never, ever, treat another aching patient as if they are a burden and a stain on the system. Your lack of invested care could have killed me.

Response from the owner7 years ago
Thank you for bringing this matter to our attention. Our patient advocacy department has been alerted to the situation and would personally like to speak with you. At your earlier convenience, please contact our patient advocacy department at 615.342.1001.
David Fuller
1 month ago
1

My wife is currently in this facility. She went in voluntarily. She has been in there for 5 days and she created an ROI for me to get information. I have called atleast 20 times ,.talked to ten different people and absolutely no one will give me any information whatsoever. I did not want to write this review but its obvious that no one in this facility gives a damn. We have been totally left in the dark . She has asked countless times to leave. Don't go into this place voluntarily because once you do they will treat you like a prison inmate and keep information from you while your loved ones suffer. I am so over this place and this is the last time any of my loved ones will come within 10 feet of this horrific organization

Response from the owner1 month ago
David, we are very sorry to hear of this experience in our TriStar Centennial Parthenon Pavilion and would like to look into this further. Please call our patient advocate at (615) 342-1001 so that we can get further information to address the situation.
N N
3 months ago
1

Edit - 7/16 , they only answered because I left a Voicemail saying I was the person who left this review. Darryl over the patient advocacy is very smug , the hospital should invest in recorded calls . I ll be mailing in my survey .I was just discharged about an hour ago. The bad apples outweigh the good ones here ,unfortunately. The treatment at this place is disgusting and inhumane. I observed verbal abuse , trash talking patients, neglect of those aren t able bodied, rude doctors and charge nurses , I could go on and on . If you have depression or anxiety please don t come here , it will only get worse . I feel traumatized from the things I observed and experienced. Please ,I beg you not to bring love ones here or voluntarily admit yourself.My psychiatrist during the stay ,Dr. Roberson ,was outstanding, this review does not apply to him . If it wasn t for him discharging me ,I d still be in there suffering.

Response from the owner3 months ago
Nicole, we are so sorry to hear of this experience in our TriStar Centennial Parthenon Pavilion and would like to address your concerns and look into this further. If you would like to speak with someone about your experience, please call our Patient Advocate at (615) 342-1001 so that we can get further information to address the situation.
Keppel Small
7 months ago
4

Terry Smith
11 months ago
1

Not informative, very misleading.Unethical behavior by MD sVery little resources.Almost no outside time.Unhealthy food.Didn t seem to consider safety in regards to roommates.Just a couple of books, one of which is a story about assisted suicide. I m not making that up. A character in the novel convinces another to help him commit suicide over his feelings of guilt.The judge was nice but very uneducated in psychological issues.If you need emergency psychological care, I highly recommend going to another hospital s emergency room.Centennial s psychiatric hospital is very unethical and should be immediately reviewed and forced to be more professional.

Response from the owner11 months ago
Our TriStar Centennial Parthenon Pavilion truly values your feedback, and we are sorry to hear about this experience. Please contact our patient advocate at 615-342-1001, so we can look into this situation further. Thank you!
Melodie Pour
1 year ago
4

You have to be an ACTIVE participant in your friend/family s care, otherwise, you will get lost in the shuffle. Meaning that you have to make the phone calls, ask to talk to the Dr, nurse and social worker.Building is old and dirty and they are likely short staffed like everyone else.

Josh H
1 year ago
1

Anna
1 year ago
5

This facility is stocked with the most caring and sincere staff that one could hope for when experiencing a mental health crisis. One must keep in mind that most accessible inpatient-service centers are not going to be a 5-star luxury stay away from home. Though the accommodations were not ideal in some aspects (no smoking, average food, no hot water), I would return to the inpatient program if my circumstances called for it. Though my stay was brief, I was given the mental-reset that I needed and left with a game plan for moving forward in a positive direction. My personal items were kept safe during my stay and any item I was lacking upon my arrival was graciously given to me. The team of doctors gave pause in listening to my concerns and responded with appropriate medications and insightful responses. Not one individual working with the inpatient unit was anything less than respectful and yearning to get me back on with my life in a positive direction. My sincerest thanks to them all.

Ajay Sharma
2 years ago
1

One of the worst hospital in Nashville. Sending your multiple bills with stupid charges. They just want to make the money and and their customer services is awful. I wonder why they ve such a bad reviews.

Response from the owner2 years ago
Ajay, thank you for your honest feedback and please accept our sincere apology. We understand the importance of transparency and apologize for any confusion regarding your bill. If you wish to speak with someone further about your bill, please contact Patient Advocacy at 615-342-1001. Please do not hesitate to reach out with any additional questions.
Mechele Thomas
2 years ago
5

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