Thriveworks Chesterfield

9846 Lori Road 201
Chester, VA 23832

Thriveworks Chesterfield VA 23832

About Thriveworks Chesterfield

Thriveworks Chesterfield, located in Chester, Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Jahmir Moore
4 weeks ago on Google
4
The first session went how it was played out to me. Mostly introducing ourselves and general ice breaking questions. I enjoyed the banter that Mrs. Cole was able to have with me in that it eased some of my anxieties that I had about the process coming in.
Response from the owner3 weeks ago
Hi Jahmir! We really appreciate you taking a moment to share your thoughts with us. We re here to support you every step of the way.
DAWN BROOKS
1 month ago on Google
5
I felt like this meeting was much tougher than the first meeting, as we unpacked some past issues that I hadn't talked about much or at all to anyone outside of family. I was reluctant but grateful for the experience to share.
Response from the owner1 week ago
Hi DAWN! We really appreciate you taking a moment to share your thoughts with us. Your feedback is incredibly important, and we re grateful for the trust you ve placed in us.
Miranda Lyons
1 month ago on Google
5
Response from the owner3 weeks ago
Hi, thank you for taking the time to leave a rating. We are so happy you had a great experience with us.

Location

Accepted Insurance

Thriveworks Chesterfield works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact Information

Phone icon (804) 505-0113
Building icon

9846 Lori Road 201
Chester, VA 23832

Reviews of Thriveworks Chesterfield

4.5/5 (195 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (195 reviews)
Jahmir Moore
4 weeks ago
4

The first session went how it was played out to me. Mostly introducing ourselves and general ice breaking questions. I enjoyed the banter that Mrs. Cole was able to have with me in that it eased some of my anxieties that I had about the process coming in.

Response from the owner4 weeks ago
Hi Jahmir! We really appreciate you taking a moment to share your thoughts with us. We re here to support you every step of the way.
DAWN BROOKS
1 month ago
5

I felt like this meeting was much tougher than the first meeting, as we unpacked some past issues that I hadn't talked about much or at all to anyone outside of family. I was reluctant but grateful for the experience to share.

Response from the owner1 month ago
Hi DAWN! We really appreciate you taking a moment to share your thoughts with us. Your feedback is incredibly important, and we re grateful for the trust you ve placed in us.
Miranda Lyons
1 month ago
5

Response from the owner1 month ago
Hi, thank you for taking the time to leave a rating. We are so happy you had a great experience with us.
james jones
1 month ago
5

Fine counseling session.

Response from the owner1 month ago
Hello james, your review brightened our day! We look forward to working with you on your journey.
Holly Hudson
2 months ago
5

MY only suggestion is to give very specific directions to the office park and note that it is on the 2nd floor only accessed outside

Response from the owner2 months ago
Hi Holly! Thank you for taking the time to leave a review. We would like to learn more about your experience, and continue to support you on your journey. Please do not hesitate to reach out to us at success@thriveworks.com for further assistance.
Carroll Randall
2 months ago
3

I am getting to talk about the situation I am dealing with so that helps.

Response from the owner2 months ago
Hi Carroll! Thank you for taking the time to leave a review. We would like to learn more about your experience, and continue to support you on your journey. Please do not hesitate to reach out to us at success@thriveworks.com for further assistance.
Arlene Guenther
3 months ago
5

It was a good first introductory session

Response from the owner3 months ago
Hello Arlene, thank you for your kind words! We're delighted that you had a positive experience with us.
Taylor Wyckoff
3 months ago
5

Hui is the best therapist ever I love her she slayed

Response from the owner3 months ago
Hi Taylor! Thank you for taking the time to leave a review. We are so happy to hear about your positive experience with your therapist! We look forward to continuing to support you!
Karen Pendzick
5 months ago
5

Ashely was wonderful

Response from the owner5 months ago
Hello Karen, thank you for your kind words! We're delighted that you had a positive experience with us.
victoria varner
6 months ago
5

Hui, my therapist, is the best person who can help me talk through my issues and sweet, kind, and nice .

Response from the owner5 months ago
Hello victoria, thank you for your kind words! We're delighted that you had a positive experience with us.
Mindy
6 months ago
5

I had the daunting task of finding a child therapist that my daughter would actually want to talk to. I have tried in the past with less than desirable results. After calling Thriveworks and explaining what I was looking for specifically for my daughter, I made an appointment for her with Hui-Chen Wong.When I say we found the best therapist for my child, it is no exaggeration. Hui-Chen makes my child feel safe and heard. I trust Hui-Chen to help my child navigate her feelings and thoughts. She has helped her feel comfortable to be able to express herself. Hui-Chen is very professional while also having the most fun personality. She is clear and very communicative. I m so glad that I found Hui-Chen Wong to help my daughter.

Response from the owner6 months ago
Hi Mindy! Thank you for taking the time to leave a review. We are so happy to hear about your positive experience with your therapist! We look forward to continuing to support you!
Denali Halsey
8 months ago
1

My two zoom appointments with a psychiatrist didn t go well. She had a radio (tv?) playing so loudly in the background I had put on closed captioning to understand her. The closed captioning was even picking up the words from whatever it was. The consultation was for trouble focusing so it was really distracting having noise in the background. I should have asked her to turn it off (I have pretty bad social anxiety) but obviously she thought it was fine to have a noisy room for our first meeting. The conversation didn t go well either. She was unprepared, uninterested, and rushed me. At one point she got visibly angry, and raised her voice because I wasn't sure how to answer a question. Then, it came up that my dad had passed recently and it was still affecting me. She failed to listen and multiple times asked me questions about my dad in the present tense. It got bad enough that I had to repeatedly say he is dead and not alive anymore, which made me distressed to the point I cried. She said nothing about my emotional state and didn t offer her condolences. In terms of the medication she prescribed, she barely went over how it worked, side effects, etc.I hoped it was just an off day and kept my next appointment. Regrettably, it solidified my initial impressions. Again she was rushed, and seemed indifferent. Then, in the middle of me asking a question about the medication she prescribed she said she had to go. Her next appointment was there and she just ended the video call. In total that appointment lasted 10 minutes, and I was early.I m not sure if this all happened because of her specifically, or if it s a symptom of a larger problem at this cooperation. Was she deficient in her bedside manner and medical approach or has she been told to get as many appointments as possible? I canceled my account because I felt exploited when I was in a vulnerable place hoping for support. I had to wait a month to get into a different clinic but it was better for me to wait and find a competent/compassionate provider. The clinic director at thriveworks even reached out to me to talk about my experience but then literally never responded after I sent her two separate emails. Seriously, find a different clinic, this place is terrible!

Response from the owner8 months ago
Hi there Denali, we're deeply sorry to hear about your less-than-satisfactory experience. Your feedback is essential to us, and we'd appreciate the opportunity to address your concerns directly. If you could kindly reach out to us at success@thriveworks.com, we'll do our best to improve your situation.
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