WVU Medicine – Thomas Memorial Hospital

4605 MacCorkle Ave SW
South Charleston, WV 25309

Thomas Memorial Hospital WV 25309

About WVU Medicine – Thomas Memorial Hospital

WVU Medicine – Thomas Memorial Hospital, located in Charleston, West Virginia is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services.

Specialty rehab programs at WVU Medicine – Thomas Memorial Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at WVU Medicine – Thomas Memorial Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

WVU Medicine – Thomas Memorial Hospital has received accreditations from the state of West Virginia and The Joint Commission.

Latest Reviews

Adrienne Casto
3 months ago on Google
1
They murdered my disabled Aunt. They told us she "had no quality of life because of her disability" and we "need to just let her go with respect" while she was in for a lung issue. We said, "we think she has something wrong with her kidneys." The doctors said, "no, no, she's just dying and you need to accept it." Her lung doctor said, "she's all better and can go home." Two weeks later she died from sepsis from a kidney infection that they refused to treat. Do NOT go here. They WILL try to kill you. She is NOT the only person we have been told to "just let go". Take the extra 5 minutes and go to a different hospital.
Karen Zidek
3 months ago on Google
1
Julie Robinson
3 months ago on Google
2
The cafeteria that provides food to patients is horrible. Got a tray and the plate was empty nothing on it. Macaroni and cheese with green beans is dinner every Saturday which in my opinion is a child s meal and not fit to eat at all. Their diabetic diet is far from healthy French toast every morning or a cold bagel with powdered eggs. The food is nasty. I understand hospital food isn t the greatest but this is ridiculous!! The custodians have no clue what they re doing asked for floor to be mopped due to spilled pop and all he did was smear it all around the room creating a sticky floor to walk on. Sheets don t get changed everyday unless you ask and rooms don t get cleaned efficiently so not to spread germs from room to room. They use the same swiffer mop with the same dirty water for every room. Husband was supposed to be sent to rehabilitation in nursing home after having Covid with respiratory failure, end stage heart failure and 16 other issues and developed atrophy in his muscles and back and was sent to a facility in Clay Co. over a hour and thirty minutes from his home and upon arrival was told they don t do rehabilitation and then told he will be sent to Braxton Co. which is farther away. My husband laid in that hospital for two months lost @50# was treated with nothing but disrespect. Was full DKA when he got to Thomas with levels >700 and nurse gave him pop and fed him on first day there. Negligence!! Took two days to get him on a bipap, placed a catheter that went unchanged for @five days. He laid in his own feces and urine for over four hours before anyone would assist him. They ignore the call lights and turn them off at the nurses desk I saw that myself. I was constantly cleaning his room of debris on the floor from nurses. Linens were always dirty. One nurse told him she couldn t give meds but when I checked his chart she noted that she did and when she knew I knew then meds were given and told my husband it was against the law for me to have access to his chart. WVU linked our charts so how s that illegal? They lie, treat patients like trash and expect respect from patients and family. We had a family consult with the only great Dr they have a Dr that has been with my husband for over 15 years only to be interrupted by two nurses who wanted it to look like they were actually doing their job which was complete disrespect towards the Dr and family. They shipped him off to a place that can t even help him just so they didn t have to deal with him anymore. Malpractice at its best!! I m surprised their still in business and haven t been sued. I wouldn t send my dog there!!

Location

Accepted Insurance

WVU Medicine – Thomas Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Through cognitive behavioral therapy in West Virginia, therapists encourage clients to identify negative thoughts, gain control over them, and develop ways to change their behaviors. This can be an effective way to break the cycle of addiction and overcome substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma therapy gives you a structured approach to healing from past traumatic events. You can experience the emotional and psychological impact of trauma whether you witness an event or experience it. Your therapist guides you in understanding your responses and helps you develop healthier coping skills.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Nicotine replacement therapy is available in prescription and over the counter formats. Gum, lozenges, and patches are the most common therapies. The FDA has also approved two medications, bupropion and varenicline, to curb cravings and withdrawal symptoms.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: West Virginia

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (304) 766-3600
Building icon

4605 MacCorkle Ave SW
South Charleston, WV 25309

Reviews of WVU Medicine – Thomas Memorial Hospital

2.21/5 (273 reviews)
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Reviews

1.5

I think it's great they help with people but I am concerned that some staff members maybe on drugs or mentally ill. They show signs to people . All you gotta do is even stay one night in the hospital or sleep clinic and see verbal and mental abuse on patients . I had my uncl ... Read More

Reviewed on 12/12/2019
4.5

Nice and big facilities but they are not relevant if you want to get mental help, Find another side where they specialize in that

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (271 reviews)
Marcos Moran
1 month ago
5

My daughter delivered our granddaughter here at the labor unit. We have nothing but words of praise to the entire staff of Doctors and Nurses. They were not just professional but genuinely compassionate and loving with mom and baby. THANK YOU.

CAROLYN JARRETT
1 month ago
4

I want to share the great care you get at Thomas Hospital. Nurses are always there and aids are there too. You couldn t asked for better care. I do think it s important to share the food here is terrible. This can really make you feel bad. Something needs to be done to correct this issue. I feel that WVU needs to do something.

Donna Wise
1 month ago
5

I m currently in radiation treatment and Dr Hanson and the radiation team is very professional and very knowledgeable. I had a brain tumor removed at Ruby Memorial in Morgantown and they set a high bar for standard and Dr Marsh my neurosurgeon sent me to WVU Thomas for the best care.

Rebecca Sears
1 month ago
1

After being put in a room nurse came at least an hr laterActed like she had a chip on her shoulderDid not even say her name or that she was my nurseVery condescendingWiped blood off arm and hand but not fingers and when I asked for a wipe she said why don t you go to the bathroom and wash your handsShe did say she would hook me back up to the heart monitor and blood pressure cuff, but when I got back from the bathroom she wasn t in there so I just plugged in my heart monitor and BP cuff. She came in and pretty much scolded me for doing so and told me my BP wasn t that important. Why not just wait a minute for me to get back? I figured I needed to be monitored so I put my own blood pressure cuff back on.When I was discharged, she said after you take your stickers (leads) off, you can leave. Pretty much threw the discharge papers at me. I had to ask if those were my discharge papers.She never smiled onceNever showed compassion

Kaleb Ball
1 month ago
1

Horrible place. They literally do nothing to help the sick people that wait 8 hours for subpar doctors

Renea Lester
1 month ago
5

Went to the ER for shortness of breath, was almost immediately taken back and triaged. My oxygen saturation when they first checked it was 55%, I was taken back and treated immediately by some of the best staff and nurses I have ever met, and I am a nurse myself. Before I was taken back to ICU they had me stabilized and breathing somewhat better. The ICU nurses and staff were phenomenal to me! One even went and bought something I needed from the gift shop, never asked for a thing in return. I see complaints of long wait times, but when I went in there in an emergent situation it was handled quickly with the utmost professionalism and care, as well as a knowledgeable nursing & respiratory staff. They were all right there with me and helped me to recover quickly and return back to work. I will always make Thomas my first choice.

Angela Marie Backus
1 month ago
2

Although Thomas is my hospital choice for care, NOT ELECT FOR OPEN HEART SURGERY AT THOMAS HOSPITAL!!! We came for a quintuple bypass and they didn't have the right equipment to perform the surgery!!! My loved one went through pure hell for over a week waiting on the procedure, and starved and shit his guts out the day before. Apparently, they don't have all of the right tools to handle all patients that elect to have their bypass at Thomas!! They are not equipped for any and all complications that could arise during open heart surgery!! How could a hospital perform these procedures without being ready??!! They are "accredited" to perform these procedures!! How is this legal? Now, my loved one is going to have 2 hospital bills, 2 surgeon bills, 2 anesthesia bills, two laboratory bills, 2 radiology bills, 2 respiratory therapist bills, plus a critical care ambulance ride. DON'T CHOOSE THOMAS FOR YOUR HEART!!! GO TO CAMC MEMORIAL WHERE THEY KNOW WHAT THEY'RE DOING!!! I'm glad he had the surgeon he had. Dr. Dans is phenomenal!! He's unfortunately at the wrong hospital. I get it that they're trying to advance their capabilities and bring better cardiac care to the area. Had they been equipped, I have no doubts about Dr. Dans or the hospital. This has been an absolute nightmare for not only the patient, but also the loved ones. We are disappointed by the experience. Which is very hard for me to say because I wouldn't deliver children anywhere else except for Thomas. Thankfully, the patient had a successful heart bypass at CAMC today. Don't advertise that you can compete with the "big boys" when you can't!! There are lives at risk every time they perform this procedure due to lack of resources. Once the hospital gets fully prepared, I have no doubts in Dr. Dans and the staff at this hospital.

Adrienne Casto
2 months ago
1

They murdered my disabled Aunt. They told us she "had no quality of life because of her disability" and we "need to just let her go with respect" while she was in for a lung issue. We said, "we think she has something wrong with her kidneys." The doctors said, "no, no, she's just dying and you need to accept it." Her lung doctor said, "she's all better and can go home." Two weeks later she died from sepsis from a kidney infection that they refused to treat. Do NOT go here. They WILL try to kill you. She is NOT the only person we have been told to "just let go". Take the extra 5 minutes and go to a different hospital.

Karen Zidek
2 months ago
1

Julie Robinson
2 months ago
2

The cafeteria that provides food to patients is horrible. Got a tray and the plate was empty nothing on it. Macaroni and cheese with green beans is dinner every Saturday which in my opinion is a child s meal and not fit to eat at all. Their diabetic diet is far from healthy French toast every morning or a cold bagel with powdered eggs. The food is nasty. I understand hospital food isn t the greatest but this is ridiculous!! The custodians have no clue what they re doing asked for floor to be mopped due to spilled pop and all he did was smear it all around the room creating a sticky floor to walk on. Sheets don t get changed everyday unless you ask and rooms don t get cleaned efficiently so not to spread germs from room to room. They use the same swiffer mop with the same dirty water for every room. Husband was supposed to be sent to rehabilitation in nursing home after having Covid with respiratory failure, end stage heart failure and 16 other issues and developed atrophy in his muscles and back and was sent to a facility in Clay Co. over a hour and thirty minutes from his home and upon arrival was told they don t do rehabilitation and then told he will be sent to Braxton Co. which is farther away. My husband laid in that hospital for two months lost @50# was treated with nothing but disrespect. Was full DKA when he got to Thomas with levels >700 and nurse gave him pop and fed him on first day there. Negligence!! Took two days to get him on a bipap, placed a catheter that went unchanged for @five days. He laid in his own feces and urine for over four hours before anyone would assist him. They ignore the call lights and turn them off at the nurses desk I saw that myself. I was constantly cleaning his room of debris on the floor from nurses. Linens were always dirty. One nurse told him she couldn t give meds but when I checked his chart she noted that she did and when she knew I knew then meds were given and told my husband it was against the law for me to have access to his chart. WVU linked our charts so how s that illegal? They lie, treat patients like trash and expect respect from patients and family. We had a family consult with the only great Dr they have a Dr that has been with my husband for over 15 years only to be interrupted by two nurses who wanted it to look like they were actually doing their job which was complete disrespect towards the Dr and family. They shipped him off to a place that can t even help him just so they didn t have to deal with him anymore. Malpractice at its best!! I m surprised their still in business and haven t been sued. I wouldn t send my dog there!!

Tara Brammer
2 months ago
1

My aunt was in the hospital for 6 days on 4 pavilion. The stories she told me are horrible. I feel since she is 79 years old and no social media and I m going to be her voice. I understand not all patients will walk out of hospital happy but this is the sweetest never complaining woman. I m a traveling RN and been in some major hospitals. But for a CNA to tell the patient it s none of your business to a patient (my aunt) when she asked what her blood pressure was like what decent human being says that to someone??!Here are some things she experienced and voiced:She finally had to ask a social worker for a tub water and washcloths to get herself cleaned up. She was given water and 2 rags. She used one for top of her body she said and the other for the bottom. She didn t even get a towel to dry off. Tha was day 6 of her stay. The social worker asked if there s anything she can do for her and that s all she asked for .On admission the questions the nurse asks were asked so fast and she said the oriental nurse was asking so fast and not waiting for her response was because it took her a second or two to respond. He was dismissive to her. It was overwhelming. She started crying and the male nurse got frustrated and said now what s wrong with you? She was transferred for cardiology for aortic valve stenosis. 2 cardiologist said she needed surgery and 2 said she didn t. Said she was 20% stenosis when cardiologist here in Lewisburg said she s 89% stenosis and should have never been discharged without intervention. Needless to say this was the reason for dizzy spell and falling on her poor face. So she will go to CAMC for surgery. Luckily she has my mom who s a nurse to take her to appointments and advocate for her.

Cassidy O dell
2 months ago
1

Came here for my father s open heart surgery. Doctor Groves was wonderful! As for the nurses and office staff it was a horrible experience. So much malpractice occurred leading up to the surgery, a VERY serious issue. Waited 5 hours to hear back about my father, because they were waiting for a shift change to move him and let us see him. WE WAITED FIVE HOURS FOR A SHIFT CHANGE. Absolutely ZERO respect for patients and their families. Doctors are FANTASTIC but office staff is horrendous.

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