WVU Medicine – Thomas Memorial Hospital

4605 MacCorkle Ave SW Charleston, WV 25309
DetoxInpatientOutpatient
Thomas Memorial Hospital WV 25309

About WVU Medicine – Thomas Memorial Hospital

WVU Medicine – Thomas Memorial Hospital, located in Charleston, West Virginia is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services.

Specialty rehab programs at WVU Medicine – Thomas Memorial Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at WVU Medicine – Thomas Memorial Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

WVU Medicine – Thomas Memorial Hospital has received accreditations from the state of West Virginia and The Joint Commission.

Facility Overview

Bed icon 383
Number of Available Beds
Calendar icon 4
Avg Length of Stay in Days

Latest Reviews

chakara hairston
1 week ago on Google
5
I come from Columbus Ohio where the hospitals really don't care and I received the best treatment here. They took very good care of me.
T R7654
2 weeks ago on Google
1
Two days of covid "treatment," which consisted of various blood tests and several bags of saline solution. Most of the time, of course, was sitting around waiting. No room, went home both nights. Total cost for several bags of saline solution (salt water must have been hit hard by inflation, eh?) and blood tests: 8k dollars (This is not a joke, especially to me). The healthcare industry is just that -- a business with outrageous prices, no disclosures of prices or estimates given before treatment, and a total "bottom line" approach to patient care. It's all about the $$$$$, ladies and gentlemen, and that's all. Anyone who says different is either a liar, a shill, or ill-informed.
Linda Richards
2 weeks ago on Google
2
ICU needs to quit causing bedsores on the patients. They give them out like it compliments their care and that's a shame. The best floor in that hospital is pulmonary floor.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.2 / 10

Location

Accepted Insurance

WVU Medicine – Thomas Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Through cognitive behavioral therapy in West Virginia, therapists encourage clients to identify negative thoughts, gain control over them, and develop ways to change their behaviors. This can be an effective way to break the cycle of addiction and overcome substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma therapy gives you a structured approach to healing from past traumatic events. You can experience the emotional and psychological impact of trauma whether you witness an event or experience it. Your therapist guides you in understanding your responses and helps you develop healthier coping skills.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Nicotine replacement therapy is available in prescription and over the counter formats. Gum, lozenges, and patches are the most common therapies. The FDA has also approved two medications, bupropion and varenicline, to curb cravings and withdrawal symptoms.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Greg Rosencrance, MD, FACP

President & CEO

Leslie Lawson

COO

Rachel Jones

CFO

Dr. Michael Sitler, MD

CMO

Kelli Bailey

Chief Nursing Officer

Aaron Alexander

VP, General Counsel

Mary Caldwell

VP of Human Relations

Kristin Anderson

VP of Marketing and Communications

Brian Lilly

VP, Quality, Safety and Service Lines

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: West Virginia

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (304) 766-3600
Building icon

4605 MacCorkle Ave SW
South Charleston, WV 25309

Reviews of WVU Medicine – Thomas Memorial Hospital

2.3/5 (290 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
58
4
25
3
17
2
22
1
170

Reviews

1.5

I think it's great they help with people but I am concerned that some staff members maybe on drugs or mentally ill. They show signs to people . All you gotta do is even stay one night in the hospital or sleep clinic and see verbal and mental abuse on patients . I had my uncl ... Read More

Reviewed on 12/12/2019
4.5

Nice and big facilities but they are not relevant if you want to get mental help, Find another side where they specialize in that

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (288 reviews)
chakara hairston
1 week ago
5

I come from Columbus Ohio where the hospitals really don't care and I received the best treatment here. They took very good care of me.

T R7654
2 weeks ago
1

Two days of covid "treatment," which consisted of various blood tests and several bags of saline solution. Most of the time, of course, was sitting around waiting. No room, went home both nights. Total cost for several bags of saline solution (salt water must have been hit hard by inflation, eh?) and blood tests: 8k dollars (This is not a joke, especially to me). The healthcare industry is just that -- a business with outrageous prices, no disclosures of prices or estimates given before treatment, and a total "bottom line" approach to patient care. It's all about the $$$$$, ladies and gentlemen, and that's all. Anyone who says different is either a liar, a shill, or ill-informed.

Linda Richards
2 weeks ago
2

ICU needs to quit causing bedsores on the patients. They give them out like it compliments their care and that's a shame. The best floor in that hospital is pulmonary floor.

Sunny
3 weeks ago
1

My mother came here because she was getting throbbing migraines, dizzy spells, and numbing in her hands and face.She got a CT scan, and was told nothing appeared on the scan... only for us to come home, her read the discharge papers, and find out she has a half inch Cyst they decided wasnt important to tell us about.

Jeanine Cameron
4 weeks ago
1

The worst place to work, the managers in the courier are the worst no management, they have a lead that is 23 years old and if you or watch.tik tok then you are best friends, if.you are older.then you.get talked about, the lead like to blame others for his mistakes , and the management will go.by.what he says, and won't listen to other employees stay away!

Janice Pickett
4 weeks ago
5

I was in the hospital on November 24,th to November 26th, the nurses were wonderful as were the doctors, the only thing I did not care for is the fact that they blocked use of my chart, while in the hospital, I was unable to see test results because of this

Patrick Johnson
1 month ago
1

Absolute utter garbage treatment to a disabled veteran. I will tell yall about the nurses I could hear from my room. One said 2 old men are here with upper respiratory issues it s cold out so they are looking for somewhere warm. First off I have a home, truck and job, I served my country. I felt blatant disrespect by those comments. I was told that they were going to do multipul tests and told me about them. Now all I recieved for care was an xray, covid swab and a steroid shot in the arm. I ve read reviews about upper chest tightness and having difficulty breathing seems like their care was completely different. Fun fact I tested completely negative for all the viruses the Covid test. Yet I have a virus as their report.

kayla gordon
1 month ago
5

Heather League
1 month ago
1

This is the absolute worst hospital. I came in with pneumonia and and on going uti for years. Dr s are rude and clueless. After passing out 3 times gashing my head open, they are currently trying to discharge me into a cab by myself to go home alone. When my family will be there in two days.

morgan
1 month ago
1

Marcos Moran
2 months ago
5

My daughter delivered our granddaughter here at the labor unit. We have nothing but words of praise to the entire staff of Doctors and Nurses. They were not just professional but genuinely compassionate and loving with mom and baby. THANK YOU.

CAROLYN JARRETT
2 months ago
4

I want to share the great care you get at Thomas Hospital. Nurses are always there and aids are there too. You couldn t asked for better care. I do think it s important to share the food here is terrible. This can really make you feel bad. Something needs to be done to correct this issue. I feel that WVU needs to do something.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for WVU Medicine – Thomas Memorial Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Southern Highlands Community Mental Health Center
Princeton, WV (304) 425-9541

Southern Highlands Community Mental Health Center

Southern Highlands Community Mental Health Center offers outpatient services... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?