WVU Medicine – Thomas Memorial Hospital

Charleston, West Virginia

4605 MacCorkle Ave SW
South Charleston, WV 25309

About WVU Medicine – Thomas Memorial Hospital

WVU Medicine – Thomas Memorial Hospital, located in Charleston, West Virginia is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services.

Specialty rehab programs at WVU Medicine – Thomas Memorial Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at WVU Medicine – Thomas Memorial Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

WVU Medicine – Thomas Memorial Hospital has received accreditations from the state of West Virginia and The Joint Commission.

Payment Options

Private insurance
Self-pay options
Medicare
Medicaid
Medicare
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient Rehab

Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Intervention Services

Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult program

Program for men

Program for women

Young adult program

Hearing impaired program

HIV/AIDS program

LGBTQ program

Military program

Postpartum program

Settings & Amenities

Residential setting
Private rooms

Insurance

Our Policy: WVU Medicine – Thomas Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

ComPsych

NGS Coresource

Oxford Health Plans

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Through cognitive behavioral therapy in West Virginia, therapists encourage clients to identify negative thoughts, gain control over them, and develop ways to change their behaviors. This can be an effective way to break the cycle of addiction and overcome substance use disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma Therapy

Trauma therapy gives you a structured approach to healing from past traumatic events. You can experience the emotional and psychological impact of trauma whether you witness an event or experience it. Your therapist guides you in understanding your responses and helps you develop healthier coping skills.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life Skills

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Nicotine Replacement Therapy

Nicotine replacement therapy is available in prescription and over the counter formats. Gum, lozenges, and patches are the most common therapies. The FDA has also approved two medications, bupropion and varenicline, to curb cravings and withdrawal symptoms.

Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: West Virginia

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(304) 766-3600

Website

4605 MacCorkle Ave SW
South Charleston, WV 25309

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Reviews

2.21 (273 reviews)

Rehab.com (2)

Google (271)

Google Rating

2.2 (271 reviews)

Adrienne Casto

2 months ago

They murdered my disabled Aunt. They told us she "had no quality of life because of her disability" and we "need to just let her go with respect" while she was in for a lung issue. We said, "we think she has something wrong with her kidneys." The doctors said, "no, no, she's just dying and you need to accept it." Her lung doctor said, "she's all better and can go home." Two weeks later she died from sepsis from a kidney infection that they refused to treat. Do NOT go here. They WILL try to kill you. She is NOT the only person we have been told to "just let go". Take the extra 5 minutes and go to a different hospital.

Karen Zidek

Julie Robinson

The cafeteria that provides food to patients is horrible. Got a tray and the plate was empty nothing on it. Macaroni and cheese with green beans is dinner every Saturday which in my opinion is a child s meal and not fit to eat at all. Their diabetic diet is far from healthy French toast every morning or a cold bagel with powdered eggs. The food is nasty. I understand hospital food isn t the greatest but this is ridiculous!! The custodians have no clue what they re doing asked for floor to be mopped due to spilled pop and all he did was smear it all around the room creating a sticky floor to walk on. Sheets don t get changed everyday unless you ask and rooms don t get cleaned efficiently so not to spread germs from room to room. They use the same swiffer mop with the same dirty water for every room. Husband was supposed to be sent to rehabilitation in nursing home after having Covid with respiratory failure, end stage heart failure and 16 other issues and developed atrophy in his muscles and back and was sent to a facility in Clay Co. over a hour and thirty minutes from his home and upon arrival was told they don t do rehabilitation and then told he will be sent to Braxton Co. which is farther away. My husband laid in that hospital for two months lost @50# was treated with nothing but disrespect. Was full DKA when he got to Thomas with levels >700 and nurse gave him pop and fed him on first day there. Negligence!! Took two days to get him on a bipap, placed a catheter that went unchanged for @five days. He laid in his own feces and urine for over four hours before anyone would assist him. They ignore the call lights and turn them off at the nurses desk I saw that myself. I was constantly cleaning his room of debris on the floor from nurses. Linens were always dirty. One nurse told him she couldn t give meds but when I checked his chart she noted that she did and when she knew I knew then meds were given and told my husband it was against the law for me to have access to his chart. WVU linked our charts so how s that illegal? They lie, treat patients like trash and expect respect from patients and family. We had a family consult with the only great Dr they have a Dr that has been with my husband for over 15 years only to be interrupted by two nurses who wanted it to look like they were actually doing their job which was complete disrespect towards the Dr and family. They shipped him off to a place that can t even help him just so they didn t have to deal with him anymore. Malpractice at its best!! I m surprised their still in business and haven t been sued. I wouldn t send my dog there!!

Tara Brammer

My aunt was in the hospital for 6 days on 4 pavilion. The stories she told me are horrible. I feel since she is 79 years old and no social media and I m going to be her voice. I understand not all patients will walk out of hospital happy but this is the sweetest never complaining woman. I m a traveling RN and been in some major hospitals. But for a CNA to tell the patient it s none of your business to a patient (my aunt) when she asked what her blood pressure was like what decent human being says that to someone??!Here are some things she experienced and voiced:She finally had to ask a social worker for a tub water and washcloths to get herself cleaned up. She was given water and 2 rags. She used one for top of her body she said and the other for the bottom. She didn t even get a towel to dry off. Tha was day 6 of her stay. The social worker asked if there s anything she can do for her and that s all she asked for .On admission the questions the nurse asks were asked so fast and she said the oriental nurse was asking so fast and not waiting for her response was because it took her a second or two to respond. He was dismissive to her. It was overwhelming. She started crying and the male nurse got frustrated and said now what s wrong with you? She was transferred for cardiology for aortic valve stenosis. 2 cardiologist said she needed surgery and 2 said she didn t. Said she was 20% stenosis when cardiologist here in Lewisburg said she s 89% stenosis and should have never been discharged without intervention. Needless to say this was the reason for dizzy spell and falling on her poor face. So she will go to CAMC for surgery. Luckily she has my mom who s a nurse to take her to appointments and advocate for her.

Cassidy O dell

Came here for my father s open heart surgery. Doctor Groves was wonderful! As for the nurses and office staff it was a horrible experience. So much malpractice occurred leading up to the surgery, a VERY serious issue. Waited 5 hours to hear back about my father, because they were waiting for a shift change to move him and let us see him. WE WAITED FIVE HOURS FOR A SHIFT CHANGE. Absolutely ZERO respect for patients and their families. Doctors are FANTASTIC but office staff is horrendous.

Brenda Gibson

Terrible hospital experience!! Would NEVER bring a family member there again! Also would not recommend that anyone should take their loved ones there. Of my father s 6 days there, we had very few positive experiences with his care from his nurses and doctors.

Lisa Fullbright

Could you maybe have the staff put down personal cell phones and tend to patients Having my daughter forgotten about in the ER truly wasn t the warmest feeling and to see her nurse busy on her cell phone Sad

Chuck Dixon

3 months ago

Ill never go back to Thomas ever. again I was there for 7 days and the only real dr I seen wasy kidney Dr I have prostate cancer and they took blood test every day but nobody would check my PSA level I requested a update every day To make a long story short I WILL NEVER GO BACK TO THOMAS HOSPITAL!

Karma King

Ive never had a problem with this place I have been to their ER twice the first time they called me back before i even got fully checked in, and the. the second time I went i waited no more then 10 minutes and got diagnosed with acute appendicitis. Surgery went well and the nurses and doctors are extremely nice.

Pam Neff

I m am a patient of Dr. Challas. The care I received from him while in the hospital was top notch. As for their office, that is where they fall short. You never see the same person, my last visit was with another Doctors PA. She had no clue why I was there and then expected me to wait while she sat in front of me catching herself up. Unacceptable! You call me about heart monitor results and act as if it was very bad, Morgantown wants me sooner, in the mean time I need a cardiac mri. That was 2 weeks ago and I haven t heard a word! Memorial doesn t have an order and after calling your office, you see it wrote on my chart but can t find an order.My question is, when did excellent patient care go out the window??? It quantity over quality and it s obvious!!! Money is obviously worth more to you than a patient s life! The sad part is, I believe, if Dr. Challa knew any of this, he would be as upset as I am. At least I hope he would.

Linda Young

Tuesday I had out patient test and Thursday I had surgery with observation stay on 5 south.With all my years of experience with Thomas hospital it was my least favorite. The patient care was horrible and employees rude in the past. I dreaded this surgery because it was at Thomas.Well to my surprise on Tuesday thru Friday I have to say every employee that I came in contact with was amazing,friendly and helpful. Including the gulf cart driver for transportation was supper special. Let me add that the nurses was more than nice and friendly......very caring and helpful. The lab ladies was nice and caring.....first time ever being on 5south. My room was amazing and clean. Every nurse and cna that was involved in my care was super nice,helpful and friendly.I couldn't believe what I was experiencing.....after many many years of dissatisfaction .Dr Boustauny was a amazing and caring surgeon as well. Thank you all for the great care and service....I couldn't believe the changes I seen and felt from these employees.

Dee

4 months ago

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