Terros Health – 27th Avenue Health Center – Primary Care

Phoenix, Arizona

3864 North 27th Avenue
Phoenix, AZ 85017

(602) 685-6000
3 (87 reviews)

About Terros Health – 27th Avenue Health Center – Primary Care

Terros Health on 27th Avenue is a nonprofit medical facility providing behavioral health and substance abuse treatment. They provide clients of all ages with intensive outpatient, outpatient, and medication assisted treatment (MAT) services. Terros Health also provides integrated primary care services. They are located in Phoenix, Arizona.

The intensive outpatient program (IOP) is a high intensity day treatment program that takes place in groups of 8 to 12 clients. Meetings are available day and night, with clients meeting three times each week for three hour sessions. Services offered include individual and group therapy, dialectical (DBT) and cognitive behavioral therapy (DBT), experiential therapy, life skill development, and an introduction to the 12 Steps program.
The supportive outpatient program is less intensive than IOP and is designed for clients who need relapse support. It features 2 sessions a week. Therapy focuses on life skill development and returning to daily living.
MAT is the use of specific medications alongside traditional therapy to treat opioid addiction. MAT is typically used as part of outpatient treatment.
Terros Health accepts most major insurance plans, which may include ComPsych, Magellan, United Healthcare, Ambetter, and HCSC. Out of network benefits may vary, so clients are advised to confirm coverage with their plan.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.

aftercare iconAftercare

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

military-hat iconMilitary program

House check icon Settings & Amenities

  • home-setting iconResidential Setting

Shield icon Insurance

Our Policy: Terros Health – 27th Avenue Health Center – Primary Care works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
Blue Cross Blue Shield
Cigna
Humana
AHCCCS
AmeriHealth
Children's Health Insurance Program (CHIP)
ComPsych
Guardian
Health Alliance
Medical Mutual
NGS Coresource
Oxford Health Plans
UnitedHealth Group

Hand holding medical sign icon Clinical Services

Cognitive Behavior Therapy

dialectical iconDialectical Behavior Therapy

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

intervention iconGroup Therapy

In Arizona, group therapy helps promote accountability and motivation for men and women who want to stay committed to addiction recovery. It fosters a sense of community where you can share your progress and learn new coping strategies from your peers.

mental-health iconIndividual Therapy

Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.

desert iconMotivational Interviewing

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

house-medical iconTrauma Therapy

Trauma therapy focuses on helping you understand and manage emotional and physical responses to past trauma. Using therapeutic interventions, you learn to reframe the experience. This helps reduce your anxiety and gives you greater control over your life.

couples-therapy iconCouples Therapy

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

family iconFamily Therapy

Family therapy involves sessions where members of the family discuss how addiction has affected them individually and collectively. Therapists can guide families in developing coping strategies that help support their loved one's recovery while also focusing on their own emotional health.

nicotine iconNicotine Replacement Therapy

Some nicotine replacement therapy options are available over the counter. Others require a prescription from your doctor. Common forms in Arizona include nicotine patches, gum, and lozenges. Quit smoking medications are also available.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (602) 685-6000
Building icon

3864 North 27th Avenue
Phoenix, AZ 85017

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Get Help Now - 602-834-1056
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Reviews

3 (87 reviews)
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Google Rating

Dumbb Foxx
2 months ago
1

Front desk don't answer my calls 80% Have trouble signing in virtually it's annoying getting deducted points...

Response from the owner2 months ago
Thank you for reviewing our 27th Avenue Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Adam Dohner
2 months ago
5

I ve been enrolled with terros for over two years, ever since my release from prison after serving a 12 and a half year sentence. I was enrolled in many programs and every instructor I had really went out of their way to help me. The staff is always super friendly and very helpful. I ve been in personal therapy now for almost a year and have had the same therapist the whole time. My therapist, Dan the man!, is just one of the incredibly caring people who have genuinely cared about my journey and my mental health issues. It s not just the knowledge he has in this area but his heart working with that knowledge that helped MAKE me want to change and try harder. Thank you to everyone there!

Response from the owner1 month ago
Thank you for reviewing our 27th Avenue Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Shavone P
2 months ago
5

Very helpful, very supportive, and very kind

Response from the owner1 month ago
Thank you for reviewing our 27th Avenue Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Paloma Peredia
2 months ago
1

The worst thing I could do is seek psychological help for my 15 year old daughter in this place! Doctor's Jacob is inept!! that I just humored my daughter and never helped her! I only made her feel worse to continue feeling like a victim of any situation in life! It was like having a puppy licking her wound! I really wish that anyone who calls themselves a mental health doctor And lick his client's wound, he better go to hell! He will help better there!

Response from the owner2 months ago
Thank you for reviewing our 51st Avenue Health Center. We strive to provide exceptional comprehensive care and are sorry when anyone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further. Gracias por revisar nuestro Centro de Salud 51st Avenue. Nos esforzamos por brindar una atenci�n integral excepcional y lamentamos cuando alguien siente que ha tenido una experiencia desagradable. Te invitamos a llamar o enviar un correo electr�nico a nuestro Defensor del Paciente al 602-302-7796 o Patientadvocate@terroshealth.org para que podamos hablar m�s sobre tu situaci�n.
Toni Jones
2 months ago
5

I just want to say that the front office staff and group counselor have been nothing but professional, personable and prompt.However, the employee known as Dr T. is clearly the Affirmative Action employee over there. She's rude, obnoxious, insulting and lazy. Typical, her solution is to shove a pill down your throat via a video call. At first I thought it was me until I read reviews going back year's. I now know that I was correct in my assessment that she is a crack pot and the doctor needs to see a doctor

Response from the owner2 months ago
Toni, Thank you for reviewing our 27th Avenue Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Rozz
3 months ago
1

Terros pisses me TF OFF! Im so sick an tired of dealing w how unprofessional they are ! They made me miss my appointment today because they dont care and now i have to go without meds AGAIN for even a LONGER time . I cant deal with most ppl there . I only stay an like one person which is the person that prescribes my meds thats it !

Response from the owner2 months ago
Rozz, Thank you for reviewing our 27th Avenue Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
angela diaz (southwest arizona)
4 months ago
4

Sometimes they take forever too answer the phone as being a patient here

Response from the owner3 years ago
Angela Diaz, Thank you for reviewing Terros Health- 27th Avenue Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are happy to hear about your great experience with us. Thank you!
AZ XGameplay
6 months ago
1

I had my couple counseling sessions at this place, everything seemed fine until I showed up to my third appointment was told it was canceled, I did not receive any sort of notification, I proceed to make another appointment for the following week, I called 2 days prior to my appointment to assure everything was still on track, I get to the facility and surprise my appointment had been canceled again.... I was told I would get a call back to reschedule, again Noone called me. So now 3 weeks I call to figure out what is going on and I was told I would get a call from someone since the supervisors where in meetings and my therapist is nowhere to be found.I won't hold my breath on this

Response from the owner5 months ago
Thank you for reviewing our 27th Avenue Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Tiffany Cooper
6 months ago
1

Response from the owner5 months ago
Thank you for reviewing our 27th Avenue Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Chris Huffman
6 months ago
5

They saved my life. 4 years sober. Thank you!!!!

Response from the owner5 months ago
Thank you for reviewing our 27th Avenue Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Robert Garrison
8 months ago
1

The Dr is great, but the office staff is terrible. It takes several calls to even get someone to answer. When you finally get through, they are very rude. Like your interrupting their day.

Response from the owner5 months ago
Thank you for reviewing our 27th Avenue Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
J S
8 months ago
1

Waited well over a month and a half to be seen, the provider cancelled the day before- sending me to square one. Upon rescheduling virtually, they bumped up my appointment by 20 minutes without even notifying me. If I hadn t checked on it several times- they would have bumped me yet again. Horrible waste of care for primary care patients.

Response from the owner5 months ago
Thank you for reviewing our 27th Avenue Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
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