SSM Health St. Mary’s Hospital – Jefferson City

2505 Mission Drive Jefferson City, MO 65109
InpatientOutpatient
SSM Health St. Mary's Hospital MO 65109

About SSM Health St. Mary’s Hospital – Jefferson City

SSM Health St. Mary’s Hospital – Jefferson City, located in Jefferson City, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, relapse prevention, and 12-step therapy.

Specialty rehab programs at SSM Health St. Mary’s Hospital – Jefferson City include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Patients at SSM Health St. Mary’s Hospital – Jefferson City will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers. For recreation, patients can foster creativity and jam with other patients in the music room.

SSM Health St. Mary’s Hospital – Jefferson City has received accreditations from The Joint Commission.

Latest Reviews

David Dietzel
1 month ago on Google
5
Quick and competent.
Response from the owner2 weeks ago
Dear David, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our services quick and competent. Your feedback is greatly appreciated and will be shared with our team. Best regards, SSM Health St. Mary's Hospital - Jefferson City
Michele Barker
1 month ago on Google
1
I went in at 4am this morning. I was sitting in the e.r room in extreme pain that I had since 2 am. The dr walked in and said that I was just there a few days ago because of a cyst. I was actually there for the same type of pain I was experiencing this morning 10 days ago. 10 days ago The e.r lady at that time said if it was her GUESS it would have likely been a ovarian cyst.His first words to me this morning was the fact with so much exposure to the cat scan machines I'm more then likely to produce cancer? And was just completely rude. Wasn't the first time I've gotten this dr. Last time he was just as rude. So what are we supposed to do? Not go to the e.r when in extream pain. Felt more of a problem going in to get help. Thanks st marys.
Response from the owner2 weeks ago
Dear Michele, Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the distress and discomfort you encountered during your recent visit to our emergency room. Your feedback is invaluable as it helps us identify areas where we need to improve. https://www.ssmhealth.com/locations/st-marys-hospital-jefferson-cityWe re sorry to hear you had a bad experience, and we would greatly appreciate the opportunity to address your concerns. We invite you to email us privately at SSMComplaints-OFI@ssmhealth.com, and our team will be very happy to look into this further. - SSM Health Customer Service Thank you again for bringing this to our attention. Sincerely, SSM Health St. Mary's Hospital - Jefferson City
Jake Schwartze
1 month ago on Google
1
Worst hospital ever couldn t get blood done left the needle in my arm and took a call I would not suggest this hospital
Response from the owner2 weeks ago
Dear Jake, Thank you for sharing your experience with us. We are deeply concerned to hear about the issues you encountered during your visit. Your feedback is important, and we take it seriously. We strive to provide the highest quality care and service, and it is clear that we fell short in your case. We invite you to email us privately at SSMComplaints-OFI@ssmhealth.com, and our team will be very happy to look into this further. - SSM Health Customer Service Sincerely, SSM Health St. Mary's Hospital - Jefferson City
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Location

Accepted Insurance

SSM Health St. Mary’s Hospital – Jefferson City works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life. The Adult Brief Treatment Outpatient Program is for adults 18 and older with a variety of mental health needs including stress, anxiety, depression, bipolar and substance use disorders. Brief treatment is designed for those adults who don’t meet inpatient criteria but could still benefit from short-term behavioral health services. The Transitional Programs For Adults & Seniors provides care to adults and seniors with a mental health disorder including, but not limited to, bipolar disorder, schizophrenia, depression, anxiety disorder. The program offers group and individual therapy and is designed to enhance the physical, mental, cognitive, and social well-being of adults and seniors.
inpatient iconInpatient
An individual may be referred to their acute inpatient psychiatric care if the individual has a behavioral health disorder that threatens the patient’s physical well-being or the well-being of others, to the extent that 24-hour monitoring is needed. This intensive hospitalization service offers needed stability in a safe and therapeutic, but sensitive and structured, environment. At SSM Health, their senior care inpatient services are designed to provide your loved one a safe and therapeutic environment where the healing process can begin. SSM Health Behavioral Health Services provides a safe, comforting and age-appropriate environment for identifying, evaluating and treating mental health issues for children ages 3-12 and adolescents ages 13-17, who are experiencing acute psychological problems. In this supportive, structured and nurturing setting, they help the child feel comfortable and open to sharing their feelings. They also maximize the opportunity to stabilize the crisis and reintegrate the child back into the family.
aftercare iconAftercare Support
Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
12-step icon12-Step
12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

A complete course of dialectical behavior therapy typically takes six months. Skills training happens in a group setting. You'll also attend weekly individual treatment sessions to receive coaching from a therapist. You'll work on understanding and accepting your feelings and learn how to manage them to make positive changes.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Laura S. Kaiser, FACHE

President/CEO

Joan Bachleitner, JD

Chief Strategy Officer

Stephanie Duggan, MD

Chief Clinical Officer

Alexander Garza, MD

Chief Community Health Officer

Patrick McCruden

Chief Mission Integration Officer

Janet Smith-Hill

Chief Human Resources Officer

Kevin Smith

CFO

Steve Smoot, FACHE

COO

Amy Wilson, DNP, RN, CPHQ

Chief Nurse Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (573) 681-3000
Building icon

2505 Mission Drive
Jefferson City, MO 65109

Reviews of SSM Health St. Mary’s Hospital – Jefferson City

3.21/5 (260 reviews)
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Reviews

5

This place will never stop fascinating me, every single time I had been receiving treatment here I have felt a very big improvement, they know exactly what they are doing and have the best intentions for you.

Reviewed on 2/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (259 reviews)
David Dietzel
1 month ago
5

Quick and competent.

Response from the owner3 weeks ago
Dear David, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our services quick and competent. Your feedback is greatly appreciated and will be shared with our team. Best regards, SSM Health St. Mary's Hospital - Jefferson City
Michele Barker
1 month ago
1

I went in at 4am this morning. I was sitting in the e.r room in extreme pain that I had since 2 am. The dr walked in and said that I was just there a few days ago because of a cyst. I was actually there for the same type of pain I was experiencing this morning 10 days ago. 10 days ago The e.r lady at that time said if it was her GUESS it would have likely been a ovarian cyst.His first words to me this morning was the fact with so much exposure to the cat scan machines I'm more then likely to produce cancer? And was just completely rude. Wasn't the first time I've gotten this dr. Last time he was just as rude. So what are we supposed to do? Not go to the e.r when in extream pain. Felt more of a problem going in to get help. Thanks st marys.

Response from the owner3 weeks ago
Dear Michele, Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the distress and discomfort you encountered during your recent visit to our emergency room. Your feedback is invaluable as it helps us identify areas where we need to improve. https://www.ssmhealth.com/locations/st-marys-hospital-jefferson-cityWe re sorry to hear you had a bad experience, and we would greatly appreciate the opportunity to address your concerns. We invite you to email us privately at SSMComplaints-OFI@ssmhealth.com, and our team will be very happy to look into this further. - SSM Health Customer Service Thank you again for bringing this to our attention. Sincerely, SSM Health St. Mary's Hospital - Jefferson City
Jake Schwartze
1 month ago
1

Worst hospital ever couldn t get blood done left the needle in my arm and took a call I would not suggest this hospital

Response from the owner3 weeks ago
Dear Jake, Thank you for sharing your experience with us. We are deeply concerned to hear about the issues you encountered during your visit. Your feedback is important, and we take it seriously. We strive to provide the highest quality care and service, and it is clear that we fell short in your case. We invite you to email us privately at SSMComplaints-OFI@ssmhealth.com, and our team will be very happy to look into this further. - SSM Health Customer Service Sincerely, SSM Health St. Mary's Hospital - Jefferson City
pwen ngoai
1 month ago
1

SSM used to be the best hospital to go to because staff and doctors were compassionate and caring. My last visit to the ER was the worst I have ever felt to bring a one year old in. The doctor ( Dr. Chang )and nurse, make was so dismissive. With a crying baby, they just did a swap and sent me home with the discharge papers. Knowing the child has tested positive with COVID. I had take my child back to the ER and was transported to the MU ICU. SSM Health Jefferson City service and compassion is declining.

Lsn N
3 months ago
1

INSURANCE INFORMATION WAS SUBMITTED INCORRECTLY. I BROUGHT THIS TO THE ATTENTION OF THE EMPLOYEE WHO WAS HELPING ME IN ER TWICE! RECEIVED A BILL! CALLED AND WAS TOLD THAT BILLING WAS OUTSOURCED. WAS ASSURED THAT THIS WOULD BE CORRECTED. I STILL RECEIVED A BILL ! I HAVE READ REVIEWS FOR THIS IS A COMMON PRACTICE. I DON'T HAVE MONEY TO GIVE AWAY ALSO I CANNOT LET MY CREDIT BE AFFECTED BY SOMEONE ELSE'S NEGLIGENCE. SSM EMERGENCY ROOM AND PLEASE HAVE THE EMPLOYEES TO SUBMIT CLAIMS CORRECTLY. PLEASE LEAVE A NUMBER FOR ME TO CONTACT SOMEONE DIRECTLY. I WAS ON A HOLD FOR MORE THAN AN HOUR AND DISCONNECT IT TWICE.

Response from the owner3 months ago
We would like to understand more about your situation so we can address your concerns appropriately. Our team would greatly appreciate an opportunity to address your concerns. We invite you to reach out to us via email at SSMComplaints-OFI@ssmhealth.com.
Jina Langu
3 months ago
5

Great hospital in Metropolitan of Jefferson City, Missouri.

Response from the owner3 months ago
Dear Jina, Thank you so much for your kind words and the 5-star rating! We are thrilled to hear that you had a positive experience at SSM Health St. Mary's Hospital
Karen Brown
3 months ago
5

Response from the owner3 months ago
Dear Karen - Thank you so much for taking the time to leave us a 5-star review!
Blaze v
3 months ago
3

Came into the er with severe abdominal pain the doctor and my nurse JEN we re absolutely amazing I had pressed my call light so I could use the restroom and another nurse came into the room to unhook my iv I had been there for hours so I had just ask if there was any update on my test results I was not once rude to her in anyway she snapped back at me with a MAJOR attitude about how this is the emergency room and it takes time! So I had zero issues returning her same energy that she gave to me I had just removed my iv and left my original nurse Jen actually called me the next morning to let me know my test results were back and they set up a ultrasound she was absolutely amazing! I appreciate you Jen! I wish I would have gotten the other nurses name but she needs a reality check if you don t want to be kind to people and just want to act ignorant then you need to find a different job!!

Noah Barfield
3 months ago
1

My wife was prescribed a medication, she went home and had a horrible reaction to it and had to be taken back to the ER. Once in the ER we advised the doctor of this reaction and specifically to make sure she never receives this medication again, as soon as we left they forced her to take the very same medication she had a reaction to. We will be seeking legal advice

Response from the owner3 months ago
Dear Noah, Thank you for taking the time to share your experience with us. We are deeply concerned to hear about the situation your wife encountered and the distress it caused both of you. Patient safety and well-being are our top priorities, and it is troubling to learn that your wife's care did not meet these standards. We would like to understand more about your situation so we can address your concerns appropriately. Our team would greatly appreciate an opportunity to address your concerns. We invite you to reach out to us via email at SSMComplaints-OFI@ssmhealth.com.
MARK T
3 months ago
1

They declined to treat me though the doctor wanted to start testing immediately . The administration said i must agree with their poor privacy policy to get treatment. I have insurance this is the worst hospital I have ever been to .

Response from the owner3 months ago
Dear Mark, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the difficulties you encountered regarding our privacy policy and the impact it had on your care. Patient privacy and confidentiality are of utmost importance to us, and we strive to balance these priorities with providing timely and effective medical treatment. We understand how frustrating this situation must have been for you, especially when you were ready to proceed with the necessary testing. Your feedback is invaluable, and we will review our policies and procedures to ensure they are both patient-friendly and compliant with necessary regulations. We re very sorry to hear you had an unpleasant experience. Our team would greatly appreciate an opportunity to address your concerns. We invite you to reach out to us via email at SSMComplaints-OFI@ssmhealth.com.
Lona Seabaugh
4 months ago
3

Friendly staff

Response from the owner4 months ago
Thank you for your kind words.
ellie mengwasser
4 months ago
1

I went to er here and all of the workers were as rude as they could ve been. The police officers seemed to get scared of a young blonde girl who was in need of medical care. They also acted like I was completely stupid the entire time. I do not think anyone there knows a thing about medication, and this is coming from an 18 year old. Not to mention, the man who checked for my weight continued to make jokes about it for a good time after. I wish I got names down, but every time I go it is just like that; unpleasant as could be. I really dislike this place and would advise another place to get treatment ! There are places on the back of your insurance card that I highly recommended visiting instead!

Response from the owner4 months ago
Dear Ellie, Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the negative experience you had during your visit to our ER. Your feedback is very important to us, and we take concerns about the quality of care and professionalism very seriously. We strive to provide compassionate and respectful care to all our patients, and it is disheartening to hear that we did not meet those standards during your visit. We would like to learn more about your experience so we can address these issues appropriately and ensure they do not happen again. We would like to offer the opportunity to further discuss your feedback and ask you to reach out to SSMComplaints-OFI@ssmhealth.com so we may fully address your concerns. Again, our apologizes for the experience. Thank you again for bringing this to our attention. Sincerely, SSM Health St. Mary's Hospital - Jefferson City
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