Cooperman Barnabas Medical Center

Very courteous & professional

Overall the hospital is great especially their ER, no long wait and the doctors taking care of my father are excellent but the nurse and the front desk clerk is another story. How can you have a patient 87 years old just finding out cancer had spread all over his body and you are retristing visitors to 2 and stated it been that way since covid. Hello covid pandemic over and covid is apart of us now. I brought my 16 years old to see her grandfather only to be told by the clerk at the desk stated no visitors under 18 years allowed, and I can go up and leave her sitting in the lobby and come back. Oh really its ok for a minor to sit in the lobby by herself but not ok for her to go up and vistor her grandfather! Next disappointment, Saturday 11/23/24 was his first day being admitted, his nurse Shirley on unit 5300 didn't make sure he got breakfast or lunch. My mom got to the hospital after 1pm and notice that. Again he is 87, fall risk, weak and cancer that spread throughout his spine. That got sorted of and he got lunch, the nurse never came to the room for the rest of her shift to check my farher since she went there after 1pm. She showed up at 7pm when she was giving report to the incoming nurse. This i know for a fact because i got there after 3pm and left after 8pm. Now sunday 11/24/24 the same nurse Shirley came in hung his IV in the morning and gave pain medication never checked back to see if his pain was relieved or if he need assistance to the bathroom. We got there after 12pm and he was in excruciating pain, i went looking for her and the charge nurse paged her. When she got to the room and saw 4 of us she stated " it too many people in the room, and we have to leave". My sister told her the charge nurse ok it and because he had no roommate. Instead of tending to my father that was her focus. She stated I'll go talk to the charge nurse myself and stormed out the room not doing what she's supposed to do for my father. I so disappointed and if thats the focus and priority at the hospital instead of patient care, no good.

My daughter spent 5 days here in the pediatric unit. First we arrived at the ER. Within 10-15 minutes we were already in a room being examined. About 2 hours later she was moved to the pediatric unit. The nurses, doctors, security guards, art therapist, music therapist, child play therapist, just everyone was so sweet and kind. My daughter had the most amazing nurses! Thank you all so much for taking care of my daughter! The pediatric ENT team here was amazing!! Thank god for the playroom or else my daughter would've just been watching tv all day. On the first day they even gave her a toy she's obsessed with!I loved my daughters nurses Bianca, Bonnie, Cheryl, Jose, Stephanie, Jess (sorry if I forgot anyone!).. they were all so sweet and kind. They were fantastic. We were here 5 days and the pediatric team constantly made sure my daughter was being checked up on and distracted with fun things. My daughter actually said the words "I love this hospital, i'm having fun" despite her having medical problems. This was my first time here and I was really impressed! Thank you so much to the pediatric doctors and nurses and everything they do, I know it makes such a difference to every baby, toddler, child, and teenager who comes through there. From the art therapy, to the therapy dog they had one day, to music therapy- it truly makes a big difference in the patients day-to-day. I know it did for my daughter and I watched how hard they tried to make every patient happy.