RUMC – Richmond University Medical Center

355 Bard Ave
Staten Island, NY 10310

The facilities at RUMC - Richmond University Medical Center in Staten Island, NY 1

About RUMC – Richmond University Medical Center

Richmond University Medical Center has some of the most comprehensive behavior and mental health departments for all ages in Staten Island, New York. Their services include addiction treatment, inpatient psychiatric units, emergency services, neuromodulation treatments, and outpatient mental health and addiction services. While inpatient units are for adults 18+, outpatient services are geared to all ages from children to seniors.

Adult and family support is offered in many ways and through many resources at RUMC. These include MICA track, St. George Track, and Community treatment clinics. There’s an adult 30 bed inpatient unit, partial hospitalization programs and outpatient services for those 18 and older. An Evaluation and Referral Unit assesses patients so the health care team can develop the best care action plan for each individual’s needs may be the first place a person seeking treatment is referred.
Psychotherapy, medication management, medication assisted treatment are offered along with group and individual therapy, and evidence-based therapy options not always available in smaller organizations and private treatment locations. Neuromodulation treatment such as Transcranial Magnetic Stimulation, Electroconvulsive Therapy, and other modes of treatment have been very helpful for many who have sought treatment for their chronic mental illness and addiction issues.
There are also treatment programs for those struggling with gambling and other addictions and for those who may need emergency or crisis support.
Child and adolescent services are designed to give each child the best quality of physical and mental health, and the most supportive home environment for their success throughout life. First Head Start programs, family engagement opportunities, Project LAUNCH, and early intervention, evaluation and therapeutic planning are all available for infants to children aged five.
There are also programs for young school aged children, adolescents, and young adults. Programs are designed to meet a variety of needs for children struggling with mental health issues, traumatic events, developmental disabilities, or behavioral issues. Partial hospitalization programs, outpatient programs, clinical and community services for children, youth and families are all available.
There’s a 10 bed unit for children and teens. They may be struggling from anxiety, depression, a psychiatric diagnosis or be struggling with addiction.
All major insurance plans are accepted. Medicaid and Medicare are also accepted. It is important to check with your personal health insurance plan provider to ensure you know exactly what coverage you have and what benefits are available to you.

Latest Reviews

Huda Batool
2 weeks ago on Google
5
I had a wonderful experience with them. My newborn had jaundice and then his labs were not satisfactory. Dr. K. McDonough was amazing with explaining everything throughout the process. When my son s labs were not getting back to normal Dr. McDonough took it upon himself and arranged for immediate appointments with related specialists, he took off so much burden off my shoulders when I was so anxious about my son s health. It meant a lot, and I m very grateful.
Michael Mann
1 month ago on Google
1
We had to look for a new pediatrician after our old one dropped our insurance provider. We made an appointment with Dr. Mendez at RUMC medical center. After sitting there for 2 hours and 15 minutes we left. Can t say anything about her skills as a doctor as she never graced us with her royal appearance. Immediately cancelled my second child s appointment.
Kramamama Jessi
1 month ago on Google
1
This place is unprofessional I went there for lime disease when I just got it and the doctor said it s to late for medicine I can t help you it s to late to treat it and I believed her years went by another doctor said u have to get treated asap I thought they said they can t treat it they let me get more sick instead of saying ( oh maybe you should go somewhere else because I don t know what I m doing I m not a good doctor) stupid doctors man either they help you or kill you and they get away with it

Location

Accepted Insurance

RUMC – Richmond University Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

EmblemHealth
Amida Care
Centivo
Compcare
Elderplan
Evercare
Fidelis Care
HIP
HealthFirst
Magnacare
MetroPlus
Oxford Health Plans
Partners HealthCare
United States Family Health Plan (USFHP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Contact Information

Phone icon (718) 818-1234
Building icon

355 Bard Ave
Staten Island, NY 10310

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of RUMC – Richmond University Medical Center

1.7/5 (40 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
5
4
1
3
1
2
2
1
31

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.7 (40 reviews)
Huda Batool
2 weeks ago
5

I had a wonderful experience with them. My newborn had jaundice and then his labs were not satisfactory. Dr. K. McDonough was amazing with explaining everything throughout the process. When my son s labs were not getting back to normal Dr. McDonough took it upon himself and arranged for immediate appointments with related specialists, he took off so much burden off my shoulders when I was so anxious about my son s health. It meant a lot, and I m very grateful.

Michael Mann
1 month ago
1

We had to look for a new pediatrician after our old one dropped our insurance provider. We made an appointment with Dr. Mendez at RUMC medical center. After sitting there for 2 hours and 15 minutes we left. Can t say anything about her skills as a doctor as she never graced us with her royal appearance. Immediately cancelled my second child s appointment.

Kramamama Jessi
1 month ago
1

This place is unprofessional I went there for lime disease when I just got it and the doctor said it s to late for medicine I can t help you it s to late to treat it and I believed her years went by another doctor said u have to get treated asap I thought they said they can t treat it they let me get more sick instead of saying ( oh maybe you should go somewhere else because I don t know what I m doing I m not a good doctor) stupid doctors man either they help you or kill you and they get away with it

Eric Patterson
2 months ago
5

Patriciamatos435 Patty
2 months ago
1

If I could give them a zero I would. The order of operation in this place is a joke. Appointments are unnecessary because you still have to wait an hour in the waiting room to be called, An hour for the doctors in the examination room, and another hour to be checked out. It makes no sense what so ever to have to sit in an office for almost 3 hours and be seen for 2secs and receive the bare minimum treatment. If this is normal please feel free to correct me.

Response from the owner2 months ago
Your review has been provided to the administration of the center. Someone will follow up.
Luz Camacho
3 months ago
1

John L
3 months ago
1

Complete nightmare making an appointment. Waited 45 minutes on the line. No one picks up. Left a message finally. No one calls back. Tried again the next day. Same story. And at 4PM they're out the door and the phones are all off and routed to the hospital. Advice is to go somewhere else.

Response from the owner3 months ago
Your experience has been shared with the administrative team. Someone will reach out to you.
Zaida Rivera
8 months ago
1

One of the worst experiences I have had in a long time. I waited over an hour on hold for a nurse. I gave up and called back to be told the Nurse is out to lunch and I needed to call back after 1:30 pm. I was told by a clerical person this clinic is busy so that's what happens. We are all busy! I call back at 1:45 pm finally get transferred to a nurse to be told I had to call and speak with the doctor tomorrow. Coming from someone who works in healthcare it's unacceptable to treat your patients that way. I spent half the day on hold or calling to no avail and accomplished absolutely nothing. You need better processes in place for patients to communicate with their providers and/or care teams. As well as transparency as to what the expectation when trying to reach a "live" person.

Response from the owner8 months ago
Please contact our Patient Relations Department at 718-818-4340 so we can further address your experience.
Patrick Foster
8 months ago
1

Wife had an appointment to see the Orthopedic Doctor Pipitone at the hospital for 9:30a. Got there, checked in and then waited around 20-30 minutes before the girl at the desk told us Doctor Pipitone is not at the hospital today and is rescheduled for next Monday. No one called us to say he would not be there today and since we come from Brooklyn, had to pay the tolls($12+) and gas money also a $5 fee for the parking lot. Shame on them for not notifying us of this. Not very professional.

Twenty TwentyFour
9 months ago
1

Long Long Long wait times. To see your primary care doctor or just for labs, you ll be waiting FOREVER?? Such as shame, large facility, seems to be fully staffed and yet the wait times are very long? I will be switching my primary care doctor because this is absolutely ridiculous! But that s not the worst part, the registration staff are very rude!! All female staff sitting there with an attitude like you disrupted their whole entire life.

Luisa Roman
9 months ago
5

Richmond University Medical Center is a good hospital with great peoples,, that cared.

ye_jayjay
9 months ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for RUMC – Richmond University Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

LICADD – Long Island Council on Alcoholism and Drug Dependence
Westbury, NY (516) 747-2606

LICADD – Long Island Council on Alcoholism and Drug Dependence

Long Island Council on Alcoholism and Drug Dependence (LICADD) provides subs... read more.
St Josephs Addiction Treatment and Recovery Centers at Rose Hill
Massena, NY (315) 764-9700

St Josephs Addiction Treatment and Recovery Centers at Rose Hill

St. Joseph's Addiction Treatment - Rose Hill Residential is a alcohol and su... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?