Rockford Memorial Hospital

2400 North Rockton Avenue Rockford, IL 61103
Inpatient
Rockford Memorial Hospital IL 61103

About Rockford Memorial Hospital

Rockford Memorial Hospital, located in Rockford, Illinois is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Rockford Memorial Hospital include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Kristina Lawson
1 month ago on Google
1
If I could rate and give a zero I would, a one gives them non deserved credit! My sister had my nephew here and was treated very poorly as well as my nephew who was in NICU!! During labor they were very uncaring and rude and it just got worse. We watched my nephew from home on the angel eyes camera many times where they would just let him scream for long periods of time before a nurse would come in and just shove his pacifier in his mouth!! My sister was told she was anaemic and the nurse told her she could quit, that she wasn't staying longer because her son was in NICU, as if she made it up even after they drew blood and told her she was aneamic themselves! My nephews NICU room was nasty dusty and even after requesting they take the dusty chairs and so on out and cleaning as soon as anyone left the room, the same chairs were put back in and so on. Im not in the medical field myself, but being in a dirty dusty NICU room, just isnt healthy for a baby!! I would not recommend using any services from this hospital!! Even with it being the closest hospital to us, we will be traveling to a better hospital further away!!
Response from the owner1 week ago
Kristina, thank you for taking the time to share your experience. We're very to hear this was your experience. We encourage your sister to contact our Customer Relations team. They can be contacted at (815) 971-5900 or CustRelations@mhemail.org.
Alice Munoz
4 months ago on Google
5
2 nurses and 1 doctor at emergency care saved my son s life in 2024 during an anaphylaxis episode and I will be always thankful that ER still open. However they mentioned that they don t have the all of the medication that s they need or equipment to treat a lot of other emergencies, so we got transferred to the new hospital to continue for treatment once he was stabilized.WE NEED A HOSPITAL ON this side of the city or at least this doctors need to be given the medical equipment and medicine that s they need to do do their work and most just to be left them alone on their own. They need support from their main hospital. Besides that s they are really good doctors
Response from the owner3 months ago
Thank you for your review and kind words.
Russell Beeler
4 months ago on Google
1
Stick u in a room and forget u.
Response from the owner3 months ago
Thanks for taking the time to leave a review. Please contact our Customer Relations team with more information about your experience at (815) 971-5900 or CustRelations@mhemail.org.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Rockford Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Zing Health
The Alliance
Mercy Care
Beech Street
CorVel
My Choice Wisconsin
ChoiceCare
Clear Spring Health
SSM Health
HealthLink
Interplan

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (815) 971-5000
Building icon

2400 North Rockton Avenue
Rockford, IL 61103

Reviews of Rockford Memorial Hospital

2.6/5 (161 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (161 reviews)
Kristina Lawson
1 month ago
1

If I could rate and give a zero I would, a one gives them non deserved credit! My sister had my nephew here and was treated very poorly as well as my nephew who was in NICU!! During labor they were very uncaring and rude and it just got worse. We watched my nephew from home on the angel eyes camera many times where they would just let him scream for long periods of time before a nurse would come in and just shove his pacifier in his mouth!! My sister was told she was anaemic and the nurse told her she could quit, that she wasn't staying longer because her son was in NICU, as if she made it up even after they drew blood and told her she was aneamic themselves! My nephews NICU room was nasty dusty and even after requesting they take the dusty chairs and so on out and cleaning as soon as anyone left the room, the same chairs were put back in and so on. Im not in the medical field myself, but being in a dirty dusty NICU room, just isnt healthy for a baby!! I would not recommend using any services from this hospital!! Even with it being the closest hospital to us, we will be traveling to a better hospital further away!!

Response from the owner1 month ago
Kristina, thank you for taking the time to share your experience. We're very to hear this was your experience. We encourage your sister to contact our Customer Relations team. They can be contacted at (815) 971-5900 or CustRelations@mhemail.org.
Alice Munoz
4 months ago
5

2 nurses and 1 doctor at emergency care saved my son s life in 2024 during an anaphylaxis episode and I will be always thankful that ER still open. However they mentioned that they don t have the all of the medication that s they need or equipment to treat a lot of other emergencies, so we got transferred to the new hospital to continue for treatment once he was stabilized.WE NEED A HOSPITAL ON this side of the city or at least this doctors need to be given the medical equipment and medicine that s they need to do do their work and most just to be left them alone on their own. They need support from their main hospital. Besides that s they are really good doctors

Response from the owner4 months ago
Thank you for your review and kind words.
Russell Beeler
4 months ago
1

Stick u in a room and forget u.

Response from the owner4 months ago
Thanks for taking the time to leave a review. Please contact our Customer Relations team with more information about your experience at (815) 971-5900 or CustRelations@mhemail.org.
Eric Huntley
5 months ago
1

Horrible worst experience I ever had in a hospital. 5 1/2 hours didn t even see a nurse lady came in an hour after me with a cough was done 2 hours before I left. Ps broken ankle.

Response from the owner5 months ago
Thanks for taking the time to leave a review. We are sorry this was your experience. Our customer relations team would like to hear more about this. Please call or email our team at (815) 971-5900 or CustRelations@mhemail.org.
Tiffany Dewitt
7 months ago
4

Rory Rock Givens
8 months ago
5

Jacob reina
9 months ago
1

This hospital is in quite bad condition now. After it was flooded support stopped.

Dorothy King
10 months ago
5

Delaine Cassier
11 months ago
1

Very ineptly run and personnel is rude and not appropriately educated on hospital policies and procedures. Care is less an adequate. Facility is clean.

penny ross
1 year ago
2

Molly Veit
1 year ago
1

THIS IS NO LONGER A FUNCTIONING ER. THERE ARE NO RESOURCES SUCH AS XRAY, CT, LAB, ETC- EVEN MORE SO AT NIGHT. THERE IS VERY LITTLE THAT CAN BE DONE TO TREAT PATIENTS HERE. PLEASE GO TO THE OTHER CAMPUS OR A DIFFERENT FACILITY OR CALL 911 IF YOU HAVE AN EMERGENCY.

Michele
1 year ago
1

Threaten people but staff violates an order and it's fine. Then remove from hospital unhealthy to almost death was caused

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