Rebound Behavioral Health Hospital

134 East Rebound Road
Lancaster SC, 29720

Rebound Behavioral Health Hospital SC 29720

About Rebound Behavioral Health Hospital

Rebound Behavioral Health is a luxury alcohol and drug rehab center for adults in Lancaster, South Carolina. They offer detox services, inpatient treatment, and a partial hospitalization program. They also provide a special program that focuses specifically on veteran care. They accept most commercial insurance plans and offer payment plans.

Their co ed residential facility can hold up to 63 patients at a time. It’s nestled among 50 acres of pine trees and ponds, providing a beautiful backdrop of nature. The residence is designed to feel like home, with modern touches and relaxing finishes to reduce the stress of daily life. The on site team includes many different healthcare professionals, including psychiatrists, social workers, substance abuse counselors, and nurses. They’ll work together to create a custom treatment plan for each client.

I like that this facility makes clients an active part of the planning process. They know that everyone is capable of finding their own pathway to recovery, and they want to give them a voice. Some of the services that clients can access during their stay include detox, medication management, and individual, family, or group counseling sessions.

They also offer outpatient services that are less intensive and more flexible. A unique feature of this program is that they allow some clients to live in apartments near the campus while they’re attending outpatient treatment. They understand that the commute to Lancaster can be long and they don’t want that to be a hindrance for anyone who needs help.

Past clients say the staff members here are really helpful and that they always felt cared for. Another said it was a great place to get the tools and education you need to stay sober.

Latest Reviews

abram anthony
3 weeks ago on Google
5
I was recently at Rebound Hospital. The staff was friendly, very loving and very helpful. My favorite staff members are my friend Eric and Mr. Henry and Mrs Neehi . I was there for seven days. The food was OK. They do keep the room really cold as stated in other reviews but yet I really felt a connection with the staff. They were really caring and helped me with my mental issues, I recommend this hospital because it is a great hospital .The only hospital in the state that allows smoking. Only complaint was I wish we had more smoke breaks.
Response from the owner3 weeks ago
We greatly appreciate your feedback. Thank you for taking a moment to write this review!
Amanda William
1 month ago on Google
1
Cheryl Middleton
1 month ago on Google
1
Please don
Response from the owner3 weeks ago
While it is concerning to learn about these circumstances, we are grateful that you ve brought this to our attention. We recognize the importance of gathering additional details about what you ve described. If you are willing to help us with this, we kindly ask you to send us an email at Feedback@stonecrestcenter.com. Thank you.

Location

Accepted Insurance

Rebound Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient Rehab
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
outpatient iconOutpatient
Outpatient rehabs provide flexibility and accommodation for clients who prefer to remain in their homes and workplaces while in recovery. They also facilitate clients' sustained sobriety for clients stepping down from intensive inpatient care. Clients may engage in day, evening, night, or weekend treatment sessions, which typically involve addiction counseling and recovery-focused life skills training. Many outpatient facilities also offer medication assisted treatment (MAT) and evidence-based holistic therapies, such as yoga and massage.
aftercare iconAftercare
intensive-outpatient iconIntensive Outpatient
Clients undergoing treatment in an intensive outpatient program (IOP) remain in or return to their homes following detox and/or inpatient rehab. They engage in multiple, extended treatment sessions weekly, with most intensive outpatient rehabs requiring between nine and 20 therapeutic hours per week. These programs are ideal for clients in early recovery and those at an elevated risk of relapse and typically combine counseling, recovery education, holistic care, and medication assisted treatment (MAT).
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
heart-hands iconIntervention Services
If your friend or family member is living with a substance abuse issue, a drug intervention in South Carolina can help them accept the treatment they need. A drug intervention is a structured confrontation initiated by family and friends and facilitated by intervention services. The professional interventionist provides education about addiction, enabling, and available treatment options.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private-room iconPrivate Rooms
  • recreation iconRecreation Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 547059

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 10666

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (803) 712-3987
Building icon

134 East Rebound Road
Lancaster SC, 29720

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of Rebound Behavioral Health Hospital

2.55/5 (161 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
45
4
12
3
7
2
6
1
90

Reviews

1

The "hospital" caters to the impoverished, indigent or near indigent, uneducated, who have limited or no social support. Approximately half of the admissions comes from SC hospitals involuntarily committed and 60% of all admissions utilize Medicare benefits. This is a botto ... Read More

Reviewed on 4/6/2019
1

Most horrible and unprofessional place you could go to. Be smart and don't even try to get in here. They just rely on mediation instead of real treatment. I don't even know what the staff does there because they're certainly not helping you.

Reviewed on 3/6/2019
1

If I’d of known how terrible my recovery would be at this place I would of went somewhere else. Most of the staff is predudice. The cafeteria ladies were very rude & the food is terrible. No way would I ever go back there On the phone I told them I needed more than 5-10 ... Read More

Reviewed on 12/29/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (155 reviews)
abram anthony
3 weeks ago
5

I was recently at Rebound Hospital. The staff was friendly, very loving and very helpful. My favorite staff members are my friend Eric and Mr. Henry and Mrs Neehi . I was there for seven days. The food was OK. They do keep the room really cold as stated in other reviews but yet I really felt a connection with the staff. They were really caring and helped me with my mental issues, I recommend this hospital because it is a great hospital .The only hospital in the state that allows smoking. Only complaint was I wish we had more smoke breaks.

Response from the owner3 weeks ago
We greatly appreciate your feedback. Thank you for taking a moment to write this review!
Amanda William
1 month ago
1

Cheryl Middleton
1 month ago
1

Please don

Response from the owner1 month ago
While it is concerning to learn about these circumstances, we are grateful that you ve brought this to our attention. We recognize the importance of gathering additional details about what you ve described. If you are willing to help us with this, we kindly ask you to send us an email at Feedback@stonecrestcenter.com. Thank you.
Somao Sans
2 months ago
3

BJ Scott
5 months ago
1

Would give zero if I could. Look it up. It's not just me. 2.5 stars for 150 reviews .... with so many similar stories to mine. The building was cold enough to cure meat. All people did was attend a session or two and then spent the rest of the day watching TV. How is that therapy? You can't sleep because they do 10 minute checks throughout the night with a lighted tablet that pinged a wrist bracelet. The food highly, highly salted and was the absolute worst I've ever had. I'm sure everything was poured from giant cans. By the end of the stay, my feet were swollen like I've never seen before. My GI tract is still recovering. The staff was always screaming or yelling about something so the noise level was incredibly high but they did give me earplugs which helped. It's just a money-making machine. I totally agree that if I wasn't depressed and traumatized before, I was by the time I left.Update: 01/04/24 ... Still the most single horrible experience of my life, Trapped, isolated from the world, inhumane sleeping conditions, barely edible food, hostile staff. It made me WANT to drink ... just to escape that hell-hole. I did learn something though. PTSD is real and it's real scary.

Response from the owner10 months ago
We greatly appreciate your willingness to share this feedback, though reading it is disheartening. If you would be willing to speak directly and offer more details, we ask that you please reach out to us at Feedback@reboundbehavioralhealth.com. Thank you.
Robert Persky
5 months ago
5

Friendly staff, good food. A very calming experience, a good place to heal.

Response from the owner5 months ago
Thank you so much for this feedback! Our focus has always been on providing the best care possible in a safe and welcoming environment.
Chris Brown
6 months ago
1

Completely unprofessional scumbags

Mingo Wedekind
6 months ago
4

I went to the ER for suicidal ideation, and this is where they sent me. It was really scary at first, riding in the back of the ambulance on a gurney for 2 hours in the middle of the night.The staff was wonderful, I always felt cared and accounted for, even through my inability to ask for help with things. You can tell they're pretty underfunded like most other mental health organizations in the state, but I was fed, in therapy, and medicated. The food is pretty terrible at first, but you get used to it. I definitely have this place to thank for saving my life.If Stephanie is somehow reading this, I'd like to thank you specifically.

Response from the owner6 months ago
Thank you! We re grateful for your feedback, and we appreciate your willingness to share your perspective with us.
Stephanie Pitts
6 months ago
1

DO NOT SEND YOUR FAMILY THERE!! Horrible communication with family and still lost all of my father s belongings that supposedly they were keeping for him. Because of this they have caused multiple issues for me to resolve due to their irresponsibility.

Gina Ilic
7 months ago
5

I spent 7 days at Rebound BHH in Lancester, SCI must say the staff is absolutely great and helpful.Out of all members of staff I must say that two employees made my recovery much easier and changed my life.STEPHANIE MESSY made absolutely the most greatest impact in my recovery. She is compassion and caring person. SHE is definitely the role model employee for others employeesAlison's group sessions made recovery much easier.Thank you Alison and STEPHANIE.

Response from the owner7 months ago
Thank you so much for this feedback! Our focus has always been on providing the best care possible in a safe and welcoming environment.
Carter Makenna
7 months ago
1

i was inpatient here from August 30th 2022 to September 7th 2022. i was brought here after a suicide attempt, this was not my first time being inpatient in a facility but i have to say this is the worst place ive ever been. the staff was neglectful at best. another patient was having a medical emergency and suddenly lost the ability to walk properly, she was an older lady who had previously fallen and broken both her wrists, she used a broken walker they gave her until she suddenly couldn t stand on her own anymore. the staff refused to seek medical help for her and refused to offer a wheelchair for hours. me and another patient had to help her move around, which the staff told us we were not allowed to do. but they weren t helping her at all, so i m wondering what they were expecting. after finally giving her a wheelchair, they refused to help her move around in it. like i previously mentioned, she had both her wrists broken and they were in casts. i m not sure how they expected her to roll herself. me and another patient were told to quit helping her. me and said patient ended up filing a report against the nurses who were obviously neglecting a woman who was having a medical emergency. when we had the meeting over our report, the woman who set the meeting allowed the nurses to yell at us and be very disrespectful. they ended up moving the other patient and he got early discharged because of the situation. this is sadly not the only negative experience i had while there.one night, around 3am we all were woken up to by a confrontation going on. a patient was having an asthma attack and was requesting her inhaler,. the staff refused to give it to her until the morning when medication was distributed. they said it was because the pharmacy or whatever was closed until then. i m not sure why a lifesaving medical device would be withheld from someone, asthma attacks can kill people.during my time there, another patient was bullying the others, myself included. she was my roommate. she made rude comments to me about how i had suffered through losing multiple pregnancies. i requested to staff that i switch rooms, which they said they could accommodate, they did not. they instead told her everything i had told them and left us in the room together. this led to an almost physical altercation between me and said patient. she had already been in physical altercations with other patients before this incident.i had to meet with a dietitian while there because i have severe food sensitivities and can t eat a lot of common things. i don t expect that to be accommodated honestly, i have very low expectations for that wherever i go. it just would ve been appreciated had they not pretended to be aware of said food issues and then made me out to be difficult and a problem for not being able to eat certain meals.i also recall their being several incidents in which staff were stealing patients cigarettes to give to others. one patient had an entire carton withheld from him and given out other patients. also some nurses gave others cigarettes to patients who did not have any, and then started withholding cigarettes from patients they previously gave them to. this obviously caused agitation to patients who were getting special treatment and suddenly it was taken away. i would recommend not doing that.i was clearly labeled as a problem by staff, and i assume that s why i was discharged 2 days earlier than what was agreed upon. i never had an issue with any other patients other than the one who had repeatedly been called out for bullying other patients. i just think the staff is power trippy, they see us as lesser beings. it s very clear and evident in the way they treat us.

Response from the owner7 months ago
We are deeply concerned by this review but are grateful that you were willing to share. Our goal is to provide the highest-quality care in a safe and secure environment. Please consider contacting Feedback@reboundbehavioralhealth.com so that we can speak with you directly and better understand the circumstances that led to this review. Thank you.
Jackie Regeimbal
7 months ago
2

I went here voluntarily on July 21st 2023. Detox was disgusting and miserable but not for the obvious reasons. There were bugs in the cafeteria and rooms. The staff was either really cool or horrible. No in-between. I have severe crohns disease and had I lost 10 pounds while being in there. One patient had pulled down hi pants and went to the bathroom next to the water cooler and all they did was hardly wipe it up. I had to make a big deal about it to get the paper cups changed out. If someone has diarrhea n3xt to the only water we had to drink, I'm going to make a big deal about it. Sorry not sorry. Some staff was making fun of the patients and I finally said something and all they did was switch 1 of the ladies to the other side, where the patients neded more care.. so that made no sense to me. I went to PHP after detox. The classes their were really good and that's the best thing this place has going for them. One day instead of taking classes, we were taken down to our rooms to clean them because the owner was yelling at the nurses to clean to them so that job became ours. We ended up getting a lot more ppl in there so I see now why the owner wanted to make some impression but I didn't pay to come clean your facility! The drama in PHP became too much. They really need to get more staff in there because leaving addicts and mental unstable people to take care of themselves is pretty reckless if you ask me. I got told on August 15th I was doing great and they see a real change in me. By August 18th they kicked me out and 2 of the reasons had nothing to do with me but they would not let me talk and treated me less than human. So after I left I had relapsed and died and was brought back. I highly suggest you guys learn how to deal with mentally unstable addicts who have serious illnesses on top of everything because I was going into a halfway house when I left there and only had 1 week left and you guys made me lose all hope. All over some crap that could have been talked out, had you let me speak. And when I asked to prove your accusations I was told to get over it and I was done. All you guys want is money. Ovviously not the staff as much as the owner but theres a million things id do different if i owned that place. Who knows i might buy this owner out and fix this mess. Im pretty sure owner threatens the staff which is why they overreact but I suggest you clean this place, listen to your patients, hire more staff for php, give your staff a raise so they want to do better and realize this is a life or death matter for most of your patients and stop messing with peoples recovery and mental health. I feel sorry for the staff thats giving their all and still getting crap because that falls on your patients.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Rebound Behavioral Health Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Crossroads of Seneca, SC
Seneca, SC (800) 805-6989

Crossroads of Seneca, SC

Crossroads Treatment Center is a Detoxification Clinic located in Seneca, So... read more.
Michael C. Watson Treatment Facility
Bamberg, SC (803) 245-4360

Michael C. Watson Treatment Facility

Michael C Watson Treatment Facility in an outpatient facility that provides ... read more.
Prisma Health Behavioral Health–Gracern Road
Columbia, SC (803) 296-8765

Prisma Health Behavioral Health–Gracern Road

Palmetto Health Addiction Recovery Center - Gracern Road is a private rehab ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?