Rebound Behavioral Health Hospital

134 East Rebound Road Lancaster, SC 29720
DetoxInpatientOutpatient
Rebound Behavioral Health Hospital SC 29720

About Rebound Behavioral Health Hospital

Rebound Behavioral Health is a luxury alcohol and drug rehab center for adults in Lancaster, South Carolina. They offer detox services, inpatient treatment, and a partial hospitalization program. They also provide a special program that focuses specifically on veteran care. They accept most commercial insurance plans and offer payment plans.

Their co ed residential facility can hold up to 63 patients at a time. It’s nestled among 50 acres of pine trees and ponds, providing a beautiful backdrop of nature. The residence is designed to feel like home, with modern touches and relaxing finishes to reduce the stress of daily life. The on site team includes many different healthcare professionals, including psychiatrists, social workers, substance abuse counselors, and nurses. They’ll work together to create a custom treatment plan for each client.

I like that this facility makes clients an active part of the planning process. They know that everyone is capable of finding their own pathway to recovery, and they want to give them a voice. Some of the services that clients can access during their stay include detox, medication management, and individual, family, or group counseling sessions.

They also offer outpatient services that are less intensive and more flexible. A unique feature of this program is that they allow some clients to live in apartments near the campus while they’re attending outpatient treatment. They understand that the commute to Lancaster can be long and they don’t want that to be a hindrance for anyone who needs help.

Past clients say the staff members here are really helpful and that they always felt cared for. Another said it was a great place to get the tools and education you need to stay sober.

Facility Overview

Bed icon 63
Number of Available Beds

Latest Reviews

Stella Freeman
2 weeks ago on Google
1
If I could give a place zero stars I would. Please read as a parent who begs you to refuse to send your loved one here!!!I read reviews but like many who will read this post, felt my hands were tied as our mental health system is broken and there aren t enough facilities to be able to house patients so you are sent wherever has an open bed and wants to grab your insurance. This place never answered the phone in the 9 day nightmare that I lived through trying to communicate with them. They refused to give information though a nurse called to ask me background history and information and in my opinion had nothing to do with HIPPA and more to do with making sure well versed people do not know what is going on inside the facility as I have been through the same thing at other places and know there is room for grey when dealing with mental health incapacity. They at times told me no such patient even existed and did not know the correct name. I could hear staff loudly in the background screaming at someone and at other times I would call for days and only a fax machine would answer. I called the victim advocate who was the most unprofessional and uncaring person I spoke to at this facility so if that is the advocate then who needs an enemy.They were rude, uncaring and when my loved one was released I was given zero information until they showed up on my doorstep. They shoved a lot of medication as the only form of treatment and everything I worried about as a parent was confirmed by my child once returning home.This place needs to be shut down or completely overhauled. I understand when it comes to mental health or health well being many will not be happy in the care provided, however this isn t a Karen post but rather one that is telling anyone who reads this to refuse to send your loved one here even if that means they have to wait to for a bed elsewhere, you will thank me for it!! I thought long and hard before wanting to make my story public but thought if I could save one person from this place then it is worth it.
Response from the owner1 week ago
While it is concerning to learn about these circumstances, we are grateful that you ve brought this to our attention. We recognize the importance of gathering additional details about what you ve described. If you are willing to help us with this, we kindly ask you to send us an email at Feedback@stonecrestcenter.com. Thank you.
Craig Reday
1 month ago on Google
1
Metal shavings coming on in one ice machine.Mold in the other. The dishwasher is a potential hazard to the kitchen staff and they won t replace any of it. The staff members come in intoxicated and the BHAs don t pay attention to any of the patients. They are rude to them. They have more smoke breaks than groups to actually help with their mental. The patients are fed like birds. I would love to know where all the money goes that Acadia has made the past 5 years alone. It s clearly not to its establishments.
Response from the owner2 weeks ago
We are grateful for your willingness to write this review, though it is disheartening. If you are able to provide further details, we encourage you to reach out to us directly at Feedback@stonecrestcenter.com. Thank you.
Larry Simpson
1 month ago on Google
1
Yes I understand nothing is perfect. If you tell me my child is going to be released in 1 hour. I immediately start to go. I am there close to 1 hour the staff then informs us it will be 3 more hours with no explanation. Sometimes people are just not nice. To far to go home so you just sit and wait
Response from the owner1 week ago
Your review is invaluable, and we are committed to understanding the circumstances described. Please email us at Feedback@stonecrestcenter.com so that we can have an in-depth conversation.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Rebound Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Clients who have just completed detox, those who are in crisis, and those with a history of relapse often require treatment in an inpatient rehab. These facilities provide high-level supervision, structure, and support, allowing clients to focus on their recovery away from their addiction triggers. Most inpatient treatment programs center upon various forms of psychotherapy, including CBT, DBT, RBT, and motivational interviewing. Clients may also receive recovery-focused life skills training and evidence-based holistic therapies, such as massage.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
outpatient iconOutpatient
Outpatient rehabs provide flexibility and accommodation for clients who prefer to remain in their homes and workplaces while in recovery. They also facilitate clients' sustained sobriety for clients stepping down from intensive inpatient care. Clients may engage in day, evening, night, or weekend treatment sessions, which typically involve addiction counseling and recovery-focused life skills training. Many outpatient facilities also offer medication assisted treatment (MAT) and evidence-based holistic therapies, such as yoga and massage.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
intensive-outpatient iconIntensive Outpatient
Clients undergoing treatment in an intensive outpatient program (IOP) remain in or return to their homes following detox and/or inpatient rehab. They engage in multiple, extended treatment sessions weekly, with most intensive outpatient rehabs requiring between nine and 20 therapeutic hours per week. These programs are ideal for clients in early recovery and those at an elevated risk of relapse and typically combine counseling, recovery education, holistic care, and medication assisted treatment (MAT).
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
heart-hands iconIntervention Services
If your friend or family member is living with a substance abuse issue, a drug intervention in South Carolina can help them accept the treatment they need. A drug intervention is a structured confrontation initiated by family and friends and facilitated by intervention services. The professional interventionist provides education about addiction, enabling, and available treatment options.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Alli Doskocil

Chief Executive Officer

David Guy

Chief Financial Officer

Kartez Burton

Director of Human Resources

Jimola Wade

Director of Business Development

Tara-Marie Devlin

Director of Clinical Services

Dr. Louise Morin-Davy

Director of Utilization Management

Pamela Locklear

Business Office Director

Aaron Biggs

Director of Plant Operations

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 547059

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 10666

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (803) 712-3987
Building icon

134 East Rebound Road
Lancaster SC, 29720

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of Rebound Behavioral Health Hospital

2.46/5 (164 reviews)
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Reviews

1

The "hospital" caters to the impoverished, indigent or near indigent, uneducated, who have limited or no social support. Approximately half of the admissions comes from SC hospitals involuntarily committed and 60% of all admissions utilize Medicare benefits. This is a botto ... Read More

Reviewed on 4/6/2019
1

Most horrible and unprofessional place you could go to. Be smart and don't even try to get in here. They just rely on mediation instead of real treatment. I don't even know what the staff does there because they're certainly not helping you.

Reviewed on 3/6/2019
1

If I’d of known how terrible my recovery would be at this place I would of went somewhere else. Most of the staff is predudice. The cafeteria ladies were very rude & the food is terrible. No way would I ever go back there On the phone I told them I needed more than 5-10 ... Read More

Reviewed on 12/29/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (158 reviews)
Stella Freeman
1 week ago
1

If I could give a place zero stars I would. Please read as a parent who begs you to refuse to send your loved one here!!!I read reviews but like many who will read this post, felt my hands were tied as our mental health system is broken and there aren t enough facilities to be able to house patients so you are sent wherever has an open bed and wants to grab your insurance. This place never answered the phone in the 9 day nightmare that I lived through trying to communicate with them. They refused to give information though a nurse called to ask me background history and information and in my opinion had nothing to do with HIPPA and more to do with making sure well versed people do not know what is going on inside the facility as I have been through the same thing at other places and know there is room for grey when dealing with mental health incapacity. They at times told me no such patient even existed and did not know the correct name. I could hear staff loudly in the background screaming at someone and at other times I would call for days and only a fax machine would answer. I called the victim advocate who was the most unprofessional and uncaring person I spoke to at this facility so if that is the advocate then who needs an enemy.They were rude, uncaring and when my loved one was released I was given zero information until they showed up on my doorstep. They shoved a lot of medication as the only form of treatment and everything I worried about as a parent was confirmed by my child once returning home.This place needs to be shut down or completely overhauled. I understand when it comes to mental health or health well being many will not be happy in the care provided, however this isn t a Karen post but rather one that is telling anyone who reads this to refuse to send your loved one here even if that means they have to wait to for a bed elsewhere, you will thank me for it!! I thought long and hard before wanting to make my story public but thought if I could save one person from this place then it is worth it.

Response from the owner1 week ago
While it is concerning to learn about these circumstances, we are grateful that you ve brought this to our attention. We recognize the importance of gathering additional details about what you ve described. If you are willing to help us with this, we kindly ask you to send us an email at Feedback@stonecrestcenter.com. Thank you.
Craig Reday
1 month ago
1

Metal shavings coming on in one ice machine.Mold in the other. The dishwasher is a potential hazard to the kitchen staff and they won t replace any of it. The staff members come in intoxicated and the BHAs don t pay attention to any of the patients. They are rude to them. They have more smoke breaks than groups to actually help with their mental. The patients are fed like birds. I would love to know where all the money goes that Acadia has made the past 5 years alone. It s clearly not to its establishments.

Response from the owner1 month ago
We are grateful for your willingness to write this review, though it is disheartening. If you are able to provide further details, we encourage you to reach out to us directly at Feedback@stonecrestcenter.com. Thank you.
Larry Simpson
1 month ago
1

Yes I understand nothing is perfect. If you tell me my child is going to be released in 1 hour. I immediately start to go. I am there close to 1 hour the staff then informs us it will be 3 more hours with no explanation. Sometimes people are just not nice. To far to go home so you just sit and wait

Response from the owner1 month ago
Your review is invaluable, and we are committed to understanding the circumstances described. Please email us at Feedback@stonecrestcenter.com so that we can have an in-depth conversation.
Tracy Antonik
1 month ago
1

My mom checked into Rebound and then experienced some minor health issues. So they transferred her to the MUSC-Lancaster hospital and promptly abandoned her there with none of her possessions, hours away from home. Rebound never communicated the abandonment to anyone, until my Mom was ready for discharge back to Rebound. We had to scramble to drive across the state to pick her up and reclaim her possessions. Not only that, but Rebound also didn't return all of her possessions and refused to mail them. They are essentially stealing from her. If this is how Rebound treats patients, I have no idea why anyone would go there to treat their addiction, unless forced to by a court. That wasn't the case here.

Response from the owner1 month ago
Thank you for your feedback. We strive to offer the highest standard of care, and learning more about these concerns is important to us. Please contact us at Feedback@stonecrestcenter.com so that we can discuss this further.
abram anthony
1 month ago
5

I was recently at Rebound Hospital. The staff was friendly, very loving and very helpful. My favorite staff members are my friend Eric and Mr. Henry and Mrs Neehi . I was there for seven days. The food was OK. They do keep the room really cold as stated in other reviews but yet I really felt a connection with the staff. They were really caring and helped me with my mental issues, I recommend this hospital because it is a great hospital .The only hospital in the state that allows smoking. Only complaint was I wish we had more smoke breaks.

Response from the owner1 month ago
We greatly appreciate your feedback. Thank you for taking a moment to write this review!
Amanda William
2 months ago
1

Cheryl Middleton
2 months ago
1

Please don

Response from the owner2 months ago
While it is concerning to learn about these circumstances, we are grateful that you ve brought this to our attention. We recognize the importance of gathering additional details about what you ve described. If you are willing to help us with this, we kindly ask you to send us an email at Feedback@stonecrestcenter.com. Thank you.
Somao Sans
3 months ago
3

Robert Persky
6 months ago
5

Friendly staff, good food. A very calming experience, a good place to heal.

Response from the owner6 months ago
Thank you so much for this feedback! Our focus has always been on providing the best care possible in a safe and welcoming environment.
BJ Scott
7 months ago
1

Would give zero if I could. Look it up. It's not just me. 2.5 stars for 150 reviews .... with so many similar stories to mine. The building was cold enough to cure meat. All people did was attend a session or two and then spent the rest of the day watching TV. How is that therapy? You can't sleep because they do 10 minute checks throughout the night with a lighted tablet that pinged a wrist bracelet. The food highly, highly salted and was the absolute worst I've ever had. I'm sure everything was poured from giant cans. By the end of the stay, my feet were swollen like I've never seen before. My GI tract is still recovering. The staff was always screaming or yelling about something so the noise level was incredibly high but they did give me earplugs which helped. It's just a money-making machine. I totally agree that if I wasn't depressed and traumatized before, I was by the time I left.Update: 01/04/24 ... Still the most single horrible experience of my life, Trapped, isolated from the world, inhumane sleeping conditions, barely edible food, hostile staff. It made me WANT to drink ... just to escape that hell-hole. I did learn something though. PTSD is real and it's real scary.

Response from the owner1 year ago
We greatly appreciate your willingness to share this feedback, though reading it is disheartening. If you would be willing to speak directly and offer more details, we ask that you please reach out to us at Feedback@reboundbehavioralhealth.com. Thank you.
Chris Brown
7 months ago
1

Completely unprofessional scumbags

Mingo Wedekind
8 months ago
4

I went to the ER for suicidal ideation, and this is where they sent me. It was really scary at first, riding in the back of the ambulance on a gurney for 2 hours in the middle of the night.The staff was wonderful, I always felt cared and accounted for, even through my inability to ask for help with things. You can tell they're pretty underfunded like most other mental health organizations in the state, but I was fed, in therapy, and medicated. The food is pretty terrible at first, but you get used to it. I definitely have this place to thank for saving my life.If Stephanie is somehow reading this, I'd like to thank you specifically.

Response from the owner8 months ago
Thank you! We re grateful for your feedback, and we appreciate your willingness to share your perspective with us.
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