Pyramid Healthcare Altoona Detox and Residential Treatment Center

Duncansville, Pennsylvania

1894 Plank Road
Duncansville, PA 16635

(866) 416-1238

About Pyramid Healthcare Altoona Detox and Residential Treatment Center

Pyramid Healthcare’s Altoona Detox and Residential Treatment Center is an addiction and mental health treatment clinic located on Plank Road in Duncansville, Pennsylvania. This facility provides detox for adults, medically monitored withdrawal management, medication assisted treatment, residential treatment, case management, individual and family therapy and a life skills program. While the facility serves all adults seeking a long term recovery, it does have specialized curriculums and resources designed to help veterans.

Veterans are particularly vulnerable to experiencing substance use disorders, PTSD, moral injury, suicidal ideation, depression and other behavioral health concerns. Pyramid Healthcare has partnered with PsychArmor to help enhance their curriculum materials that focus on veteran support. This organization is a leader in military culture training. The staff at Pyramid Healthcare know that military members have unique experiences and different treatment needs that should be considered before treatment plans are put into place.

On top of this specialized curriculum the facility also offers specific courses to help parents, patients with anger problems, individuals struggling with gender specific trauma and those with nutritional education needs. The facility also has some notable amenities including an onsite fitness center, an indoor basketball court and a large outdoor recreation area. The clinic also offers unique therapies that focus on community services, drumming, art expression and yoga.

Pyramid Healthcare accepts Medicaid, private insurance, state and county funding, union funding and Employee Assistance Programs. The facility also accepts self pay cash, credit card or personal check payments. If you’re unable to afford treatment, the facility may be able to offer financial assistance options.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • financial-aid iconFinancial aid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Adults in their residential treatment programs live on-site in a structured setting where they will receive education, therapy, and medical care to assist them in working through personal issues and ultimately overcoming their addiction. They focus on educating clients on the disease of addiction and giving them the tools and skills they need to be successful in recovery outside of residential treatment. Clients have access to gender-specific housing and amenities and participate in recreational activities.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

After long-term substance abuse, the body can develop a chemical dependency on toxic substances. Sudden removals or detox, of these substances from the body can cause discomfort. Detoxification at a Pyramid Healthcare facility includes 24-hour nursing care, medications for pain relief, and an element of therapy for the emotional challenges that clients may experience during this initial phase of recovery. Clients will also meet with detox specialists to discuss their treatment history and begin working on additional treatment plans to ensure success after the detoxification stage is complete.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting
  • recreation iconRecreation room
  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Pyramid Healthcare Altoona Detox and Residential Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
Cigna
Blue Cross Blue Shield
ComPsych
Optum
Geisinger
HealthAmerica
Managed Health Network (MHN)
Preferred Health Care
Quest Behavioral Health
UPMC Health Plan
UnitedHealth Group
VA Community Care
Beacon Health

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

check iconDual Diagnosis

Pyramid Healthcare provides dual diagnosis treatment, which addresses symptoms of both mental health disorders and addiction, for adults at select facilities. By combining the most effective aspects of mental health care and substance abuse into a continuum, the chances of a client successfully maintaining sustained sobriety increase greatly. Many Pyramid Healthcare clinicians and counselors are certified in the treatment of co-occurring mental health disorders and are able to effectively and expertly apply the tenets of dual diagnosis treatment. Clients receiving dual diagnosis treatment will receive psychiatric care and proper medication to address their diagnosis while simultaneously participating in addiction recovery programs.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

medical-detox iconExperiential Therapy

The Experiential (ROPES) Therapy program is designed to challenge the client's self-defeating limitations. A certified experiential therapist facilitates low element, experiential therapy groups that address client self-esteem and trust building issues with a variety of group and team-building exercises.

family iconFamily Therapy

Family involvement can be critical to a client’s success during and after treatment. Pyramid Healthcare has developed a family program designed to educate the client’s family members about the disease of addiction. This program helps both the individual in specialty treatment and their family learn skills and develop behaviors effective in minimizing the negative impact of the addiction on the familial relationship. Their family program can also open lines of communication between the client and their family members. Pyramid Healthcare counselors can provide family counseling if it is requested by the client.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Assisting their clients in their search for recovery and a higher quality of life is a crucial part of their mission. In order to help individuals struggling from addiction successfully reintegrate into the community once they have completed treatment, they provide extensive life skills training at their halfway houses and residential programs. Pyramid Healthcare specialists and clinicians collaborate in an effort to provide clients with guidance and instruction on a variety of real-world topics. These include financial management, job preparation, communication skills, social etiquette, volunteerism, and the appropriate utilization of community resources.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (866) 416-1238
Building icon

1894 Plank Road
Duncansville, PA 16635

Call Now - Help is Available
Get Help Now - 412-729-2267
Question iconSponsored
Edited by:
Kerry Nenn, BSW

Reviews

2.38 (125 reviews)
Rehab.com icon Rehab.com (5)
Google icon Google (120)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

This place was awful. All their concerns are about getting paid from your insurance. The groups are about the 12 steps in different orders. The one on one therapy only happens if you initiate it. They determine your length of stay in one meeting how can you make me stay 30 6 ... Read More

Reviewed on 1/28/2023
1

This place was awful. All their concerns are about getting paid from your insurance. The groups are about the 12 steps in different orders. The one on one therapy only happens if you initiate it. They determine your length of stay in one meeting how can you make me stay 30 6 ... Read More

Reviewed on 1/28/2023
1

This place was awful. All their concerns are about getting paid from your insurance. The groups are about the 12 steps in different orders. The one on one therapy only happens if you initiate it. They determine your length of stay in one meeting how can you make me stay 30 6 ... Read More

Reviewed on 1/28/2023
Overall Experience
Date Submitted

Google Rating

2.4 (120 reviews)
Blake Lunnen
2 months ago
1

Response from the owner2 months ago
Blake Lunnen, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to address the issues. So that we can continuously improve the services we provide to our clients, specific comments can be shared with a member of our team at reviews@pyramidhc.com.
RJ Scouton
2 months ago
5

I loved it here . Nurses were always cooperative , food was absolutely delicious and filing , the counselors treated every request as do or die and never put us on hold . They never cared about insurance money but instead our recovery was always number one !!!No techs were in active use and no staff were sleeping with clients . Life skills was my favorite I learned about dinosaurs and sex and cultural appropriation !!!!Anyone caught stealing or carrying weapons was immediately removed fromthe grounds .The greatest part was not putting strictly mentally handicapped people together with strictly Ddicted people without mental retardation . Imagine how ugly that would ve got .

Response from the owner2 months ago
Thank you for taking the time to provide comments. We take pride in the quality of the services we provide, and it brings us joy when our program succeeds in helping clients achieve and sustain recovery.
Theresa Teddy Potts
2 months ago
5

Response from the owner2 months ago
Theresa Potts, thank you for the high star rating!
Brandy Patino
3 months ago
1

I left the facility 21 days ago, despite several calls I ve made to the facility I haven t been mailed my ID and cash that I had upon check in. I had to threaten to make a formal complaint. And it s still not even sent.

Response from the owner3 months ago
Hi Brandy Patino, we regret when our services are not up to the standards we strive for. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience atreviews@pyramidhc.com.
Ryan D
4 months ago
3

I was recently at the Pyramid Duncansville, PA Detox facility and overall I was satisfied, because I m now sober. But there were several things that didn t sit right with me. I am giving 3 stars based on these reasons, which I m about to explain.First off I thought the transport drivers were extremely unprofessional and rude, which isn t fun on a 2 hour ride. The original transport driver was also very late picking me up.Also the intake process was an absolute disaster. Prior to coming here I called the 1 866 # several times to get as much information as possible on what to expect during intake and my time here. However what I was told on the phone didn t align to what actually happened. I was perfectly fine with them searching my belongings and strip searching me, as I understand it keeps the facility, staff, residents and myself safe from contraband. However I was informed I could keep certain items if sealed or medically needed. All were confiscated, which I needed. So I complained repeatedly until they brought them to me. They finally understood they were vital to my well being and health. The tech really didn t understand his job, as with what I noticed with most of the techs. The head intake nurse was really cool though.Even on the discharge the lady says I have to hand your wallet to the driver to sign for and then he will give it you. Nope, he immediately places it in the trunk. So again I complain and inform him what I was just told. After that, then he eventually retrieves it for me. Nobody from intake, discharge or drivers were ever on the same page. Also the place is very dirty, which for a clean freak like myself, wasn t easy to deal with for 5 days. I almost forgot to mention too, the cafeteria employees were very miserable.Now for the positives and why I gave 3 stars instead of 2 despite what was mentioned above. Which honestly is the most important part, but wanted to mention the negatives as well for people reading. So I wouldn t have gotten sober without this place. The nurses at the facility were excellent at their craft. They were very professional, caring, understanding and took good care of me during the Detox process. My counselor was also amazing. Going here now has me sober and on the right track. I couldn t have done it on my own, or without coming here for help.So in closing I ll say, it s only because of the nurses and counselors on why I m giving a 3 instead of a 2 or 1 star rating.

Response from the owner7 months ago
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Know that we have passed along your comments to the appropriate sources on our staff and management teams. We look forward to improving our services for clients in the future.
Brian Tolley
4 months ago
3

I has a pleasant experience.

Response from the owner4 months ago
Hello Brian Tolley, we appreciate you taking the time to leave us this feedback. So that we can continuously improve the services we provide to our clients, specific comments can be shared with a member of our team at reviews@pyramidhc.com.
Michelle Weaver
5 months ago
1

Response from the owner5 months ago
Michelle Weaver, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to address the issues. So that we can continuously improve the services we provide to our clients, specific comments can be shared with a member of our team at reviews@pyramidhc.com.
Joel Ramirez
6 months ago
5

I think it was a good rehab program including all the staffs, but most of all I'd like the parenting and life skill classes I've learned a lot from them, Mrs. Stephanie helped me in all aspects. Thanks Pyramid for your help.

Response from the owner6 months ago
Joel Ramirez, we are so happy to read such a great review about Pyramid Healthcare Altoona Detox and Residential Treatment Center!
William Roth
6 months ago
1

Response from the owner6 months ago
William Roth, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to address the issues. Specific comments can be shared with a member of our team at reviews@pyramidhc.com.
Eric Umfress
6 months ago
5

I was a client there in June of 2022. Although the facility was understaffed ( as is most addiction treatment facilities) and there was an alarming lack of recovery literature, it is the place where my life changed for the better and I credit that to the BHT and Life Skill's staff that I had.I found the program easy to adapt to. I don't see how anyone could feel this place is like jail. That is a comparrison that often comes from addicts that are in denial and absolutely do not want to be in treatment.Any treatment stay is what you make it. The quality of the staff and the make up of the current community of clients can also heavily impact your experience. For me, I was blessed with some over all decent group of men.I spent about 75 days there, graduated the program, then went to another Pyramid facility, Pine Ridge Manor Half Way House. From there, I continued to work on myself, primarily my relationship to myself & my spirituality. I got a job, started working the program, finished at the highest level you could achieve & then graduated the program and went to a sober house for 6 months before getting my own apartment that I have had for about a year now.I have been clean for 1 year & 9 months at the time of this writing and currently am employed as a BHT at the same Half Way House I was a client at.This program does work if you want it to and you put the work in. Honestly, it is far easier than one may imagine at the start, but I promise, it isn't that hard if you really want a different life.Not all facilities are the same. Each is unique & one facility program may have no impact, but another one can change your life. I would reccomend you talk to Admissions & your local DAAP case manager to find the facility that would be best for you.My sincere thanks to the staff at Pyramid Duncansville for the positive impact they have had on my life and to Pyramid for not just helping me get clena, but opening employment doors for me that otherwise would not be open.Bless you all & remember, one day at a time.

Response from the owner6 months ago
Thank you for taking the time to provide comments. We take pride in the quality of the services we provide, and it brings us joy when our program succeeds in helping clients achieve and sustain recovery.
Karen Reinert
7 months ago
1

My sister is a patient there she was just admitted to the ER last night they gave her the wrong medication which made her sugar drop she went into convulsions and seizures .and on the hospital had a heart attack and she didn't even know she had COVID My understanding is the nurses and the staff there are not very well educated with people that have medical conditions I don't know how they get their license or why they're still not working there My sister could have died in their hands The place needs to be shut down permanently

Response from the owner6 months ago
Karen Reinert, it's upsetting to hear that we did not deliver the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at reviews@pyramidhc.com when you have a chance. Thank you, and we look forward to hearing from you.
Kelsey Pinnell
7 months ago
2

Absolute worst mistake of my life. Ended up in the hospital and in crisis 5 times in 2 weeks. They didn't take me to detox smh. There were way to many women packed in together, to much fighting, to many cliques, it was like a highschool full of stress and drama. I learned a lot in groups but overall, I ended up relapsing. I wanted the help so I put myself in here for the first time and I regret some of it but I did meet some great women and friends. I won't ever come back here though. Also the heat didn't work so it was constantly freezing and nothing ever ran smoothly, especially med lines. Also when I left I didn't get a lot of my stuff I came in with.

Response from the owner7 months ago
Kelsey Pinnell, it's upsetting to hear that we did not deliver the top-notch service we strive to provide. We would like the opportunity to find out how we can improve in the future. If you are willing, please contact us reviews@pyramidhc.com at your earliest convenience.
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