Prisma Health

5 Richland Medical Park Dr
Columbia, SC 29203

Prisma Health SC 29203

About Prisma Health

Prisma Health, located in Columbia, South Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include 12-step therapy.

Specialty rehab programs at Prisma Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can foster creativity and jam with other patients in the music room.

Prisma Health has received accreditations from The Joint Commission.

Latest Reviews

China Cat Sunflower
2 months ago on Google
1
At 38 weeks of pregnancy, I went to this hospital thinking I d receive good care. What I got was a hellish nightmare that haunts me to this day, almost 13 years later. I have a hard time even writing about this, which is why I haven t done this sooner. I ve been grieving for 12.5 years about what happened to my baby.Don t have your baby here if you can help it!!!!! These people are bullies and brutes (as in the adjective: characterized by an absence of reasoning or intelligence ).Here are a few thing this hospital did to me and my unborn child:1) refused to do a c section when I had only dilated 4 cm in 25 hours.2) refused to let me breast feed because I was on pain management meds. It (should be) well known by doctors that allowing a dependent baby to breastfeed actually lessens withdrawals from the drug because the baby gets small amounts in the breast milk. However, nobody at this hospital knew this. Pathetic.3) put me on pitocin, a very dangerous drug used to induce labor. The dangers of pitocin are well known, and yet they used it on me, a woman of advanced maternal age who had a grapefruit sized cyst on one ovary that ruptured. Additionally, I d had genetic testing done while pregnant, and the results said my baby would have a 12% chance of having a genetic disorder. But sure, just leave her in there for whatever idiotic reason.Pitocin has a reputation for putting a fetus into fetal distress, a phenomenon wherein their heart rate drops dangerously low, thereby restricting oxygen to their brain. Fetal distress can KILL a fetus. I did not know this at the time. Now you do. I d caution you against letting them use pitocin.Seems logical to me (and I m only a lowly biologist, not an MD) they would have just gone ahead and cut me open and gotten the baby out, and not let me continue to bleed internally for 36 hours from the ruptured cyst.But no.They made sure that I suffered through 36 hours of trying to dilate and have a vagjnal birth. I was literally BEGGING them to get her out after the first fetal distress event because I was so worried about her. They literally told me that insurance doesn t like us doing a c section unless it s medically necessary . Then, they made me sit there for NINE HOURS, not dilating any further. So, in NINE HOURS, they claim they had no OR available. I guess all the other moms and fetuses were more important than myself and my fetus.Idk, I can t figure this one out. Personally, I believe I was being punished for being on the pain meds.By the time they did do a c section (only because she went into fetal distress for a second time), she WASN T BREATHING WHEN SHE WAS BORN AND HAD TO BE RESUSCITATED.Nice job, guys.All those years of medical training by all those medical professionals, and y all go ahead and cause my baby to have a birth injury. Dumbasses.At age 3, my child was diagnosed with cerebral palsy because of this birth injury, and she will NEVER WALK.
Macie Beggs
2 months ago on Google
1
We have had the worst experience with Prisma Health ever since I had a miscarriage at 20 weeks back in June. Because my midwife I was using was located in South Carolina, I had to have at least 2 appointments at an SC OBGYN. When I Went in for my ultrasound, they found no heartbeat the nurse was super sweet and let us take our time alone in the room while she got the dr. Then Dr. Gregg comes in and after 5 mins of hearing that I had lost my baby he told me maybe it was meant to be because our baby might have had a disability I would have had to deal with for the rest of his life (I would have done that in a heart beat!) and was very touchy and grabbing my thigh (I guess it was his way of comforting). After leaving we had to decide between a DNC or being induced and delivering. We decided to be induced the next morning at the hospital. We were scheduled for 8 am but did not get a room until almost 9:30 am. Once we got back there it was another hour or two before they gave me the medicine that started the induction process. Everything was going good and they were supposed to give me more medication every 3 hrs. It ended up being 4 hours before I received my second round of medicine around 3:30. Around 4:30 I had a major headache and used the call button to ask for medicine and was told someone would bring me some. No one ever showed up with it. Another 2 hrs had passed and I was in lots of pain and my husband had to call 3 times for them to get in there and eventually just had to walk out there and get them. They came in asking if I wanted an epidural over and over again (I had planned a homebirth and since everything else had gone wrong the one thing I still wanted to do was deliver naturally) and I continuously told them no. I told them I had to use the bathroom and they wouldn t let me because I may deliver the baby in the toilet, so they made me go on the bed. Afterwards, I was still in pain and knew the baby was coming but they kept saying I was 0 cm dilated (they told me when I got there that it was possible that it could be quick and I could go from a 0 to delivering but didn t believe me when I said the baby was coming). They once again asked if I wanted an epidural, and at that point I said yes so they would get out of the room and I could have my baby. They left and I grabbed the toilet hat and delivered my baby within a few minutes of them leaving once again my husband had to go out and find them. After 2 hrs I had not delivered my placenta and they didn t want me to get up and as soon as they left I had the same process. Got up and delivered the placenta in the hat and my midwife had to find them. After all of this I was transferred to another room for the night and had super sweet nurses throughout the night giving me meds. They released me the next afternoon and said I would be receiving all my test results in the next few weeks since I had done genetic testing on me and my baby. I slowly received my results but never had anyone call me to explain the results like they said that somebody would do. And still 2 1/2 months later have not received my baby s results and have no access to find them since the hospital did the testing and sent it in to Natera. I have been on the phone with them multiple times in the last week with one person telling me I couldn t get my results because it had been more than 60 days and everyone else transferred me over and over again with my end results either being voice mail or hung up on. They finally told me I should receive a call by last Friday with results and of course I got no call. I called again today and was transferred once again and straight to voicemail. I have literally given up on this hospital. It has been an absolute nightmare and along with going through the grief of loosing my child I have also been traumatized by my awful experience.
MICHAEL CAMP
2 months ago on Google
1
be warned taking a love one to this hell on earth, staff truly evil , as my brother lay in his bed in his last hour, staff in hallway outside his door laughing and telling jokes.

Location

Accepted Insurance

Prisma Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Sound therapy (aka sound healing or vibrational medicine) uses sonic vibrations to stimulate healing at the cellular level. Vibrations, either from the human voice or resonant objects like tuning forks, gongs, or Tibetan bowls, affect cellular resonance in the body, which can help heal the impact of anxiety, depression, trauma, and more.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • music2 iconMusic Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (803) 434-4813
Building icon

5 Richland Medical Park Dr
Columbia, SC 29203

Reviews of Prisma Health

2.4/5 (716 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (716 reviews)
italya rivera
1 week ago
5

Amazing staff

Cenise Brunson
2 weeks ago
1

Daughter Sat in waiting room for almost 6 hours last week no bed pregnant kidney failure. Got seen three the next day after getting in the bed at one that morning. Got atmi5ef 24 hours laterHad to go back today for blood transfusion and is still sitting there since about 12 this morning.it is now 518. And she is still sitting there

mark brown
3 weeks ago
5

The thing about reviews is everyone leaves a bad review when they have a bad experience, but don't usually take the time to leave good reviews when they have good experiences. When you do something the right way, most people don't realize anything was done at all. But people realize when something goes wrong. I just want to say that this hospital has gone above and beyond in every aspect of health care. The doctors and nurses and even the other staff members at this hospital show respect and compassion. I just want to say thank you.

NicnCam Smoot
3 weeks ago
5

Debbie Darnell
3 weeks ago
1

No sense of urgency when entering the Emergency Room. Nobody at the desk to check in vsitors. Seriously?!! Bathrooms were filthy. No wonder people get sepsis in hospitals. Sitting in a family consultation room and being forgotten is UNACCEPTABLE!! Hospital administrators and board members.....get to work.

Steve Bennett
3 weeks ago
4

Angie James
1 month ago
1

If I could give no stars, I would.

Barbara Brown
1 month ago
1

I hope that I never have to come back here. Laid in the hallway right by the entry doors for amost 6 hours. Doctors, nurses, cops, patients, and patients families kept opening and closing the doors approximately 20 times per minutes. On top of all that, they wouldn't let my son in with me. I felt so all alone. I felt much worse than I did when I came in. After spending most of the day on the hall behind the door, they decided to transport me to Baptist which took several more hours. Never going back there. May as well suffer at home.

Denise Tolen
1 month ago
1

My Stay Has Been Very Bad The Whole Time I Had A Member of Staff In Tell Me, She Would tell me Insurance Company I'm Here for Non Medical & Im Clearly Sick & In Pain. This Hospital isn't as good As it was 25years ago or More. It's The Staff That Works Here.

Gabriel Jr Dup-et
1 month ago
5

You re in good hands with Prisma Health Richland Hospital

China Cat Sunflower
1 month ago
1

At 38 weeks of pregnancy, I went to this hospital thinking I d receive good care. What I got was a hellish nightmare that haunts me to this day, almost 13 years later. I have a hard time even writing about this, which is why I haven t done this sooner. I ve been grieving for 12.5 years about what happened to my baby.Don t have your baby here if you can help it!!!!! These people are bullies and brutes (as in the adjective: characterized by an absence of reasoning or intelligence ).Here are a few thing this hospital did to me and my unborn child:1) refused to do a c section when I had only dilated 4 cm in 25 hours.2) refused to let me breast feed because I was on pain management meds. It (should be) well known by doctors that allowing a dependent baby to breastfeed actually lessens withdrawals from the drug because the baby gets small amounts in the breast milk. However, nobody at this hospital knew this. Pathetic.3) put me on pitocin, a very dangerous drug used to induce labor. The dangers of pitocin are well known, and yet they used it on me, a woman of advanced maternal age who had a grapefruit sized cyst on one ovary that ruptured. Additionally, I d had genetic testing done while pregnant, and the results said my baby would have a 12% chance of having a genetic disorder. But sure, just leave her in there for whatever idiotic reason.Pitocin has a reputation for putting a fetus into fetal distress, a phenomenon wherein their heart rate drops dangerously low, thereby restricting oxygen to their brain. Fetal distress can KILL a fetus. I did not know this at the time. Now you do. I d caution you against letting them use pitocin.Seems logical to me (and I m only a lowly biologist, not an MD) they would have just gone ahead and cut me open and gotten the baby out, and not let me continue to bleed internally for 36 hours from the ruptured cyst.But no.They made sure that I suffered through 36 hours of trying to dilate and have a vagjnal birth. I was literally BEGGING them to get her out after the first fetal distress event because I was so worried about her. They literally told me that insurance doesn t like us doing a c section unless it s medically necessary . Then, they made me sit there for NINE HOURS, not dilating any further. So, in NINE HOURS, they claim they had no OR available. I guess all the other moms and fetuses were more important than myself and my fetus.Idk, I can t figure this one out. Personally, I believe I was being punished for being on the pain meds.By the time they did do a c section (only because she went into fetal distress for a second time), she WASN T BREATHING WHEN SHE WAS BORN AND HAD TO BE RESUSCITATED.Nice job, guys.All those years of medical training by all those medical professionals, and y all go ahead and cause my baby to have a birth injury. Dumbasses.At age 3, my child was diagnosed with cerebral palsy because of this birth injury, and she will NEVER WALK.

Macie Beggs
1 month ago
1

We have had the worst experience with Prisma Health ever since I had a miscarriage at 20 weeks back in June. Because my midwife I was using was located in South Carolina, I had to have at least 2 appointments at an SC OBGYN. When I Went in for my ultrasound, they found no heartbeat the nurse was super sweet and let us take our time alone in the room while she got the dr. Then Dr. Gregg comes in and after 5 mins of hearing that I had lost my baby he told me maybe it was meant to be because our baby might have had a disability I would have had to deal with for the rest of his life (I would have done that in a heart beat!) and was very touchy and grabbing my thigh (I guess it was his way of comforting). After leaving we had to decide between a DNC or being induced and delivering. We decided to be induced the next morning at the hospital. We were scheduled for 8 am but did not get a room until almost 9:30 am. Once we got back there it was another hour or two before they gave me the medicine that started the induction process. Everything was going good and they were supposed to give me more medication every 3 hrs. It ended up being 4 hours before I received my second round of medicine around 3:30. Around 4:30 I had a major headache and used the call button to ask for medicine and was told someone would bring me some. No one ever showed up with it. Another 2 hrs had passed and I was in lots of pain and my husband had to call 3 times for them to get in there and eventually just had to walk out there and get them. They came in asking if I wanted an epidural over and over again (I had planned a homebirth and since everything else had gone wrong the one thing I still wanted to do was deliver naturally) and I continuously told them no. I told them I had to use the bathroom and they wouldn t let me because I may deliver the baby in the toilet, so they made me go on the bed. Afterwards, I was still in pain and knew the baby was coming but they kept saying I was 0 cm dilated (they told me when I got there that it was possible that it could be quick and I could go from a 0 to delivering but didn t believe me when I said the baby was coming). They once again asked if I wanted an epidural, and at that point I said yes so they would get out of the room and I could have my baby. They left and I grabbed the toilet hat and delivered my baby within a few minutes of them leaving once again my husband had to go out and find them. After 2 hrs I had not delivered my placenta and they didn t want me to get up and as soon as they left I had the same process. Got up and delivered the placenta in the hat and my midwife had to find them. After all of this I was transferred to another room for the night and had super sweet nurses throughout the night giving me meds. They released me the next afternoon and said I would be receiving all my test results in the next few weeks since I had done genetic testing on me and my baby. I slowly received my results but never had anyone call me to explain the results like they said that somebody would do. And still 2 1/2 months later have not received my baby s results and have no access to find them since the hospital did the testing and sent it in to Natera. I have been on the phone with them multiple times in the last week with one person telling me I couldn t get my results because it had been more than 60 days and everyone else transferred me over and over again with my end results either being voice mail or hung up on. They finally told me I should receive a call by last Friday with results and of course I got no call. I called again today and was transferred once again and straight to voicemail. I have literally given up on this hospital. It has been an absolute nightmare and along with going through the grief of loosing my child I have also been traumatized by my awful experience.

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