A rehab that feels less like a routine and more like a fun and challenging adventure. It literally saved my life. Highly recommended!
About Preferred Family Healthcare – Carol Jones Recovery Center
Preferred Family Healthcare- Carol Jones Recovery Center is a substance use disorder treatment center located in Springfield, Missouri. This center provides care specifically for women seeking to recover from addiction. Their continuum of care ranges from residential to outpatient.
Preferred Family Healthcare- Carol Jones Recovery Center provides residential treatment, partial hospitalization, and outpatient treatment services to women.
Adult residential treatment is for those who need mental health and physical stabilization before mental health treatment can begin. The residential program at Carol Jones Recovery Center is for women only. It includes counseling, education, classes, and relapse prevention services.
Partial Hospitalization is a day treatment program that is highly structured while allowing for the flexibility of returning home in the evening. This program requires that there is no immediate danger that would require inpatient hospitalization. It incorporates clinical treatment practices for addiction, such as medications, individual and group therapy, and trauma related counseling. Evidence based approaches such as cognitive behavioral therapy, dialectical behavioral therapy, and motivational interviewing are incorporated into the treatment process.
Outpatient treatment programming is a more flexible approach to addiction treatment and is a step down from partial hospitalization programs and intensive outpatient programs. This service provides continued support for addiction recovery through individual therapy, group therapy, and educational classes on addiction and recovery. Medications may be managed for those in need, and trauma support may also be offered. The goal is to continue to move toward a life of recovery and a suitable aftercare treatment plan that allows for reintegration back into society.
Group therapy involves treatment through the process of connecting in a group setting to discuss and work through mental, emotional, and physical issues. There are a number of different group therapy modalities, including support groups, experiential therapy, psychoeducation, and more, that offer a sense of connection and understanding through relating with others.
Latest Reviews
This place has some very helpful , dedicated faculty. Some of the folks I call Earth Angels. Nothing is a one size fits all, but this, you will be able to relate to, and find better direction. Thankful for the opportunity to be able to rate this place. If your reading this because your needing a real opinion, take my word, it can be over whelming, this place will help guide you back. Knowledge is wisdom.
I was here back in 2015 I believe before it was preferred family. Some of the staff were nice but the director and intake coordinator were very rude. And most of the other women there acted to me like they were proud of being an addict and had attitude issues. There was no smoking but some of the women did it anyway and when staff was made aware of it they didn t do anything at all.Would not recommend this place to anyone. Go to the preferred family location in Jefferson City instead!
My daughter was struggling with addiction and called and talked to several people and left several messages for over a month and no one would return her calls! They are suppose to be there to help people and they are not!
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.9 / 10
Accepted Insurance
Mercy Care
Home State Health Plan
Managed Health Network (MHN)
Preferred Mental Health Management
Century Health Solutions
Employee Network Inc. (ENI)
HealthLink
LifeSynch
Missouri Care
New Directions
Plan Care America
Sunflower Health Plan
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Outpatient Outpatient treatment, as opposed to residential treatment, is a form of substance use treatment that does not involve living at a facility. Preferred Family Healthcare and its subsidiaries provide Outpatient services at many locations throughout Arkansas, Kansas, Illinois, Missouri, and Oklahoma. The services vary by location.
Inpatient Residential treatment, as opposed to outpatient treatment, is a form of substance use treatment that involves living at a treatment facility. Preferred Family Healthcare and its subsidiaries provide residential services at 19 locations in Arkansas, Kansas, Illinois, and Missouri. With over 350 beds available, Preferred Family Healthcare is one of the leading providers of residential care for those facing the challenges of Substance Use Disorder.
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Through their Achieving Recovery, Resiliency & Responsibility Through Creativity (ARTC) programs, PFH strives to provide a wide range of creative opportunities and experiences which allow program participants, young and old to use their talents, strengths and interests as tools for personal growth and recovery.
Many families in Southwest Missouri (Greene, Barry, Lawrence, and Stone counties) have substance abuse challenges impacting the well-being of their children. Without intervention, these children are at risk of removal from their home. Once children have been taken out of a home, families often face a difficult road to reunification. Through a federal grant, PFH, in collaboration with many public and private partners, is providing much-needed assistance to these families.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(417) 862-3455 
2415 West Catalpa Street
Springfield, MO 65807
Get Help Now - 417-289-8814
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Quentin Blount
