Preferred Family Healthcare Bridgeway Behavioral Health St Charles

1570 South Main Street
Saint Charles MO, 63303

Preferred Family Healthcare - Bridgeway Behavioral Health MO 63303

About Preferred Family Healthcare Bridgeway Behavioral Health St Charles

Preferred Family Healthcare’s Behavioral Health Unit used to be known as Bridgeway Behavioral Health. They provide outpatient counseling services at locations across Missouri, including an office in Saint Charles. They treat adults moving toward addiction recovery, giving them the tools they need to embrace a sober lifestyle. They’re in network with most private insurance plans.

Something I like about this facility is that they’re flexible and accommodating. You can attend your counseling sessions in person or hop online if that’s better for your schedule. You may also be able to participate in a group of your peers if that makes you feel more comfortable.

During your conversations, you’ll have the opportunity to talk with a certified counselor about your addiction and how it’s affected your life. You can also discuss any issues that you’re experiencing on top of it, such as depression. They’ll help you understand your condition, identify your triggers, and develop healthy skills for recovery.

Another neat aspect of this program is that the providers are willing to come to you, making it easier to find the care you need. They’ll visit you at school or another location around the community, removing any barriers that might have existed before.

Latest Reviews

Robin Hale
1 month ago on Google
5
My husband and I have been patients here for the last 3 years. The staff truly does care and makes an effort to help you and support you. Miss Timmi, Morgan, and Sydney especially go the extra mile to help clients. The classes, couseling, an other resources are available to everyone and are what you choose to make out of them and use to your benefit. Dr. Pearson is a doctor we have been seeing the past 2 years there, and we like and respect hum very much. This clinic is very helpful in recovery. Its also very helpful in your physical and mental help as well. They offer a lot of support.
Shawn Ernst
2 months ago on Google
1
This place is a joke, completely unprofessional don't waste your time!
William Messing
9 months ago on Google
1
No real recovery in the meeting s we would color play a game or watch a movie....yea they suck

Location

Accepted Insurance

Preferred Family Healthcare Bridgeway Behavioral Health St Charles works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Century Health Solutions
Employee Network Inc. (ENI)
HealthLink
Home State Health Plan
LifeSynch
Managed Health Network (MHN)
Mercy Care
Missouri Care
New Directions
Plan Care America
Preferred Mental Health Management
Sunflower Health Plan

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Each day of treatment is mapped out to provide you with a reliable structure and routine. Day Treatment programming is Monday through Friday a minimum of 6 hours per day. Through group, family and individual therapy, workforce development, recreational supports and overall life skills counseling, teens will work towards being fulfilled in maintaining sobriety in their day to day lives.
inpatient iconInpatient Rehab
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Services are focused around group therapy, group education and individual counseling with case management support. Individual counseling sessions are at least bi-weekly and Group Therapy and Education comprise of 10 hours weekly. Medication Assisted Treatment and access to Psychiatric services is available if needed.
aftercare iconAftercare
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.
24-hour icon24-Hour Clinical Care
Due to the potential for severe withdrawal symptoms, it is important to detox in a facility with 24-hour clinical care in Missouri. Most people experience some form of withdrawal symptoms, and this setting offers medical professionals who are on site 24/7 to provide any necessary treatment. This supervision makes the detox process safer and less painful and improves the likelihood of a successful recovery.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

A complete course of dialectical behavior therapy typically takes six months. Skills training happens in a group setting. You'll also attend weekly individual treatment sessions to receive coaching from a therapist. You'll work on understanding and accepting your feelings and learn how to manage them to make positive changes.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Many families in Southwest Missouri (Greene, Barry, Lawrence, and Stone counties) have substance abuse challenges impacting the well-being of their children. Without intervention, these children are at risk of removal from their home. Once children have been taken out of a home, families often face a difficult road to reunification. Through a federal grant, PFH, in collaboration with many public and private partners, is providing much-needed assistance to these families.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Through their Achieving Recovery, Resiliency & Responsibility Through Creativity (ARTC) programs, PFH strives to provide a wide range of creative opportunities and experiences which allow program participants, young and old to use their talents, strengths and interests as tools for personal growth and recovery.

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

Amenities

  • art iconArt Activities
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • music2 iconMusic Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (636) 224-1000
Building icon

1570 South Main Street
Saint Charles MO, 63303

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of Preferred Family Healthcare Bridgeway Behavioral Health St Charles

3.46/5 (16 reviews)
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Reviews

2.5

The treatment was great. I think I should of stayed the extra two days. I’m using again

Reviewed on 2/13/2019
1

Preferred Family Healthcare is the worst choice you can make in order to be able to recover, a lot of patience is needed from the therapists and staff members to really help the patients but that is clearly what they don't have.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (14 reviews)
Robin Hale
1 month ago
5

My husband and I have been patients here for the last 3 years. The staff truly does care and makes an effort to help you and support you. Miss Timmi, Morgan, and Sydney especially go the extra mile to help clients. The classes, couseling, an other resources are available to everyone and are what you choose to make out of them and use to your benefit. Dr. Pearson is a doctor we have been seeing the past 2 years there, and we like and respect hum very much. This clinic is very helpful in recovery. Its also very helpful in your physical and mental help as well. They offer a lot of support.

Shawn Ernst
2 months ago
1

This place is a joke, completely unprofessional don't waste your time!

William Messing
9 months ago
1

No real recovery in the meeting s we would color play a game or watch a movie....yea they suck

Dan Fleshman
1 year ago
5

Matthew Moses
1 year ago
1

These need to all be shutdown like the other ones. Worst place ever for treatment contact Harris House these people are a joke and are ignorant to spirituality and would rather laugh at you behind your back.

Matt Bader
1 year ago
5

Well, I'm 13 years sober, so I believe that deserves 5 stars

Jennifer Heller
1 year ago
5

The staff does truly care about you. They try to make it as much like a home to u as they can. Brian (aka superman) and Lorie are the hardest working people there and deserve a big fat $$ raise. Caitlin walked us to the Qt knowing it could still rain and it did on our way home. But she knew we needed smokes and she was amazing for taking us anyways she was happy to do it even dancing in the rain. Thank you for that. Sara and Jessy made group fun and I learned Alot. The best part is noone judges you. Everyone there is loving and careing

Mallory Beck
2 years ago
1

If I could give them a negative I certainly would. Staff has yet to follow up with me about their supervisor Margaret blowing her nose and trying to do my medication with those same gloves. And then she was upset I made a fuss about that's nasty. She changed the gloves and sneezed in the new pair. All this was done in front of a peer in training. And then Lore comes in after I'm highly upset and wants only address about voice respect. I'm not letting this go because that was so trifling and the situation was not addressed. I have reported to my insurance company and told them that all this happened on camera so just request this date and time. I will not let this go and will be using all my resources to make this incident aware.

Tameka Ellis
2 years ago
5

I would like to thank Caitlyn , Ashley, Amy, Gwen, zyheim aka Z , Michael, Sarah , and all the staff for making me feel love from the first day I stepped in the door . I can say they really do care about your treatment and helping keep you sober . The are there when you are having a bad day or just need to talk . This was my first and last time in treatment but it was the best experience I have had they made me feel good about myself helped me understand I am somebody and I do want to live . If you feel you need help from addiction please go to there facility they will change your life !!!!

Jeremy Mcright
4 years ago
4

Darion Taylor
5 years ago
4

Staff is very caring and client oriented. All in all if your ready to make a long term or permanent change in your life and you dont mind honest feedback whether it be negative or positive, then this place is where you need to be. They have guided me over many of lifes obstacles and pushed me to succeed in many areas of my life. Thank you bridgeway. Keep caring and changing lives, reuniting families and reconnecting individuals with themselves and others.

Eboni Young
5 years ago
4

I Cant Wait To Come to treatment.. I'm just waiting on a bed to open up for me

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