Pennsylvania Counseling Services

618 Cumberland St Lebanon, PA 17042
InpatientOutpatient
Pennsylvania Counseling Services - Renaissance PA 17042

About Pennsylvania Counseling Services

Pennsylvania Counseling Services - Renaissance is a short term and long term residential treatment program for those individuals struggling with substance addiction. They also offer outpatient services in the same house. Pennsylvania Counseling Services - Renaissance is located at Lebanon, Pennsylvania.

Renaissance Crossroads utilize evidence-based techniques to treat substance abuse in individual, group and family therapy.

Referrals for the program usually come from Lebanon County Probation, Lebanon County Correctional Facility or the District Attorney’s office.

Renaissance Crossroads residential, works in conjunction with the outpatient clinic located at the same roof to provide support for loved ones of individuals in active addiction.

Renaissance Crossroads focus mainly on assisting individuals in reintegrating into the community and living a lifestyle that is consistent with their values. Psychiatry is available to qualified participants.

Latest Reviews

Jessica shaak
1 month ago on Google
1
Absolutely the worst customer service! They were rude, very short, very miserable. I called 3 times to leave a message for a supervisor to call me back, each time I was transferred multiple times and put on hold for 20 mins before being told I had to leave a message just for no one to call me back. Absolutely the worst place I have ever dealt with.
Danielle Snyder
10 months ago on Google
1
I had a WONDERFUL counselor here but had to change because of insurances. I now see another fabulous counselor that uses them for her billing and scheduling purposes. They have helped me so much and I can t say enough about that (I want to make that clear). I m very grateful for that. Having said that, the office policies (which are beyond the control of the counselors) are so frustrating here that at one point I almost stopped my counseling because it was so stressful. My insurance situation is such that I do not have a copay. I cannot get the billing department to understand that I do not owe a copay because my secondary will pick it up. So instead, I get sent a letter telling me I m discharged (literally day after my appt before it could even go to my first insurance let alone my second!) and my appt is cancelled . I know I am making this sound overtly dramatic, but I m coming here to work on my mental health, and this whole process just triggers all my issues. They won t listen, I have tried talking to them multiple times, and frankly if my counselor wasn t so amazing I would be done with this place. The support staff can make or break how well a doctor or in this case therapist can do their job, and in this case, PA Counseling is crumbling at the foundation.Edited to add: I have tried contacting the billing department to explain I do not have a copay. They do not answer and do not return my call (as of yet). My insurance company has advised me to file a grievance against them if they continue to try charging me copays I do not owe.
E E
1 year ago on Google
1
There is no INDIVIDUALIZED help/counseling. If u wanna be stuffed into a group, or treated like every other addict that comes in there, then this place is right for u! They use CURRICULUM in groups! There is NO individualized care whatsoever. Everyone is the same. This is the worst place I have EVER GONE FOR COUNSELING.And my so called therapist (counselor is what I considered her as I actually have a real licensed therapist) was fresh out of everything in honky dory school and was so soft-spoken it made me anxious. I don't think a person should have to take an Ativan or medicinal marijuana before entering a counseling session! That is just ludicrous!! But this is what I did ...No. Renaissance. Period.I spoke out so I was kicked out! Only takes 1 voice though....Def not even a 1 for a star.
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4.8 / 10

Location

Accepted Insurance

Pennsylvania Counseling Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Their outpatient treatment is located in the same house.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA). When necessary, residents are required to participate at 12-step meetings.
sober-living iconSober Living Homes
Residents of a sober living home in Pennsylvania pay rent and contribute to household maintenance. For their contributions, individuals get the opportunity to live in a substance-free environment and receive support from others in recovery while all residents practice sober-living skills. Sober living expenses are not covered by insurance since they are not treatment services. However, grants and scholarships are often available to help individuals afford rent for men's or women's sober living.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

It is important to process the impact that traumatic experiences have had on your life. During trauma therapy, you and an experienced therapist confront these experiences and the emotional impact it is had. This helps to reduce your symptoms of stress and anxiety and improve your overall mental health and well being.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania

Contact Information

Phone icon (717) 274-2741
Building icon

618 Cumberland St
Lebanon, PA 17042

Reviews of Pennsylvania Counseling Services

1.8/5 (9 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

1.8 (9 reviews)
Jessica shaak
1 month ago
1

Absolutely the worst customer service! They were rude, very short, very miserable. I called 3 times to leave a message for a supervisor to call me back, each time I was transferred multiple times and put on hold for 20 mins before being told I had to leave a message just for no one to call me back. Absolutely the worst place I have ever dealt with.

Danielle Snyder
10 months ago
1

I had a WONDERFUL counselor here but had to change because of insurances. I now see another fabulous counselor that uses them for her billing and scheduling purposes. They have helped me so much and I can t say enough about that (I want to make that clear). I m very grateful for that. Having said that, the office policies (which are beyond the control of the counselors) are so frustrating here that at one point I almost stopped my counseling because it was so stressful. My insurance situation is such that I do not have a copay. I cannot get the billing department to understand that I do not owe a copay because my secondary will pick it up. So instead, I get sent a letter telling me I m discharged (literally day after my appt before it could even go to my first insurance let alone my second!) and my appt is cancelled . I know I am making this sound overtly dramatic, but I m coming here to work on my mental health, and this whole process just triggers all my issues. They won t listen, I have tried talking to them multiple times, and frankly if my counselor wasn t so amazing I would be done with this place. The support staff can make or break how well a doctor or in this case therapist can do their job, and in this case, PA Counseling is crumbling at the foundation.Edited to add: I have tried contacting the billing department to explain I do not have a copay. They do not answer and do not return my call (as of yet). My insurance company has advised me to file a grievance against them if they continue to try charging me copays I do not owe.

E E
1 year ago
1

There is no INDIVIDUALIZED help/counseling. If u wanna be stuffed into a group, or treated like every other addict that comes in there, then this place is right for u! They use CURRICULUM in groups! There is NO individualized care whatsoever. Everyone is the same. This is the worst place I have EVER GONE FOR COUNSELING.And my so called therapist (counselor is what I considered her as I actually have a real licensed therapist) was fresh out of everything in honky dory school and was so soft-spoken it made me anxious. I don't think a person should have to take an Ativan or medicinal marijuana before entering a counseling session! That is just ludicrous!! But this is what I did ...No. Renaissance. Period.I spoke out so I was kicked out! Only takes 1 voice though....Def not even a 1 for a star.

Gianinna Vinglinsky
1 year ago
5

Have one of the best therapists I have ever had treat me. Their front desk employees are also very helpful & quick to respond

Amanda Kiscadden
1 year ago
4

I have been going here for almost 2 years. I have never had an issue with rescheduling an appointment, and even when I missed one, I was able to continue to see my therapist with no issues. I did have to change the therapist due to insurance changes but got matched with a great new one and continue to see them. This is the first time I have felt that my therapist really listens to me and repects the fact that i dont want medication. They listened to that and came up with a treatment plan that helps without medication. It's hard, but with it.

Mr. Ed
1 year ago
1

One of the worst places to get any mental help. I mean, it literally looks like a prison inside. Their therapy sessions felt very bland and unreliable most of the time. It just feels like a place the court system sends their addicts into. There seems to be NOTHING friendly about them.Horrible environment, but it fits well with the rest of this deteriorating town. The only people who supports this trash are their workers. Such a sad, pathetic place.Look at their responses. Jesus, do these clowns even care anymore?Edit: Apparently they don t lol. Nice robot.

Response from the owner1 year ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
Debbie Phillips
2 years ago
1

I have been on my meds. for ADHD, anxiety, depression and bipolar disorder for approx. 20 years. My psychologist of approx. 10 years left in Feb. Of 2022. My treatment plan, provided by 2 different providers, was changed, which I consider, dramatically. Even though I did not agree with the changes, and I expressed my unhappiness, I complied with them. After 2 telehealth sessions with my 2nd provider I received a letter stating that I was discharged due to non-compliance of treatment recommendations. This is totally untrue! Now I can't find a new provider. I need help!!!!

Response from the owner2 years ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
K Vadovsky
2 years ago
1

The turn over rate was ridiculous. They had to reschedule countless times. I would go thinking I had an appointment, to be told no they canceled it. Or it was the next day. I live 45 mins away so I told them from now on I can only do teleconferences cus driving out there all the time to be told it was tomorrow was getting old. Well guess who always had technical problems. They were very inconsistent with scheduling. Like one therapist would say let's do once a month. Then the next one, let's do once a week. I couldn't keep up with it. I missed 1 appointment, she gave me 1 week to respond, I was working out of town and didn't get the letter, (we were responding by phone and email and I never got a phone call or email) and when I got the letter, it was already too late. I was discharged. I tried setting up the whole thing again, and they said sry they have nothing for 4 weeks. Total absolute joke.

Response from the owner2 years ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
Chris
2 years ago
1

I m not one to complain about businesses, but here I need to. I had to reschedule an appointment due to my work schedule, and I had called them to reschedule my appointment and got it made. The next day they called me to inform me I was discharged. Unless this is your last or only option, do not give them your business. There s many other places willing to work with you.

Response from the owner2 years ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny someone s status as a client. However, we truly see every client as valuable and strive to treat everyone in a competent and caring way. As humans, some aspects of communication can get lost in translation, and we value your perspective. You may reach out to Tim Nicklas, VP of treatment services, who would gladly listen and discuss further: tnicklas@pacounseling.com.
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