PCC Melrose Park Family Health Center

1111 Superior St, #101 Melrose Park, IL 60160
Outpatient
PCC Melrose Park Family Health Center IL

About PCC Melrose Park Family Health Center

PCC Community Wellness Center provides primary, dental, and behavioral health care for children, teenagers, adults, and seniors at 14 locations throughout Illinois. At their PCC Melrose Park Family Health Center in Melrose Park, Illinois, they offer outpatient services, including a Chemical Dependency Clinic for adults in addiction recovery. They accept self payment as well as most major health plans, including Medicare and Medicaid. A discount program is also available.

I like that this facility meets you where you are and sets treatment goals just for you. On your first visit, they’ll conduct a quick evaluation to understand the challenges you’re working through and what you want to achieve. If they believe that addiction medication can help you recover with more success and less pain, they may prescribe it. At this location, they offer buprenorphine, Suboxone, or Vivitrol to help control your symptoms, minimize your cravings, and lower your risk of relapse. There’s also a special program that uses pregnancy safe medications for expecting women.

In addition to medication, they’ll help you connect with counselors who you can meet with to talk about your condition. They’ll share helpful advice and teach you healthy life skills, including productive ways to cope with stress and anxiety. Even after you complete your counseling sessions, you can still visit the center for ongoing support services.

Past clients call this facility helpful, informative, and supportive. However, many have noted difficulties with scheduling and front desk communication.

Latest Reviews

Angela Sammauro
5 months ago on Google
5
I have never had a bad experience coming to PCC in Melrose Park. I have seen several doctors over the years. All of the doctors are very knowledgeable and caring. The wait time in the office is never that long. I have the portal as well and test results are put in as soon as they are ready. The lab tech is great also !
Lionel Tate
5 months ago on Google
3
Showed the problem and they fixed the issue
Chiyla Marie
9 months ago on Google
1
Wait time on phone is absolutely ridiculous. They do not follow up with you about your tests and if you have abnormal levels of anything. Luckily, I kept calling till the doctor could call me back
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Accepted Insurance

PCC Melrose Park Family Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
sober-living iconSober Living Homes
Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Men and women in Illinois learn to recognize their strengths and capabilities within a group therapy setting. This helps to boost their self image and self confidence as they work toward overcoming addiction and building a healthier life. Group therapy is a perfect environment for you to see successful recovery behaviors and become inspired to manage your addiction.

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

Family therapy helps to rebuild trust and strengthen relationships that have been affected by addiction. Therapists use guided interventions to help families improve their interactions and address underlying issues that impact their relationships. This helps create a supportive atmosphere for the recovery process.

Life skills training in Illinois gives you the tools you need to meet daily demands. These fall into three main categories: personal skills, interpersonal skills, and cognitive skills. While in rehab, you'll work on each of these areas as part of your recovery treatment.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

Phone icon (708) 406-3040
Building icon

1111 Superior St
#101
Melrose Park, IL 60160

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of PCC Melrose Park Family Health Center

1.9/5 (35 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (35 reviews)
Angela Sammauro
5 months ago
5

I have never had a bad experience coming to PCC in Melrose Park. I have seen several doctors over the years. All of the doctors are very knowledgeable and caring. The wait time in the office is never that long. I have the portal as well and test results are put in as soon as they are ready. The lab tech is great also !

Lionel Tate
5 months ago
3

Showed the problem and they fixed the issue

Jose Trujillo
8 months ago
5

Chiyla Marie
9 months ago
1

Wait time on phone is absolutely ridiculous. They do not follow up with you about your tests and if you have abnormal levels of anything. Luckily, I kept calling till the doctor could call me back

Briaunna
1 year ago
5

Milton Moreno
1 year ago
1

worse place in melrose park. THEY MISDIAGNOSE YOU AND DONT TRY TO HELP NOR OFFER ANY HELP TO PATIENT.

Jennifer Leigh
1 year ago
1

Ali Mrabti
1 year ago
1

Hero
1 year ago
1

HORRIBLE!! my friend left the clinic in dec 2020 with all these issues after she came in holding her head asking for help and telling the doctor something was wrong. itll be 3 years of this hell and nothing was done about it. my girlfriend has no recall, we've asked her doctor and the director how is she able to go back to school work and drive and nobody has came close to even helping us. nobody should be having this problem at 28. she doesnt recall nothing from the past 2 years hasnt retained weekends, weekdays. doesnt retain walks, picking up the kids from school (if shes done it) nobody cares not even about the kids and we've explained how unsafe this is. we ended up reporting it to the medical board because weve had enough and from comments from DOCTORS saying "we fired them and cant go back to them" making comments like "DONT YOU REMEMBER?" the director Dr. ALI was just as unhelpful, did not explain anything or took charge instead cared more about a stupid contract terminating her care because they didnt want to deal with this. Please do your research, look up clinics or doctors in the area because this is what we should have done. i dont recommended yesenia arce or mahnaz ali you came into this profession to help others.

Response from the owner2 years ago
Hello M M. We take feedback seriously. At PCC, our goal is to provide patients with excellent health care in a safe, holistic environment at all times. Please contact us directly at patientfeedback@pccwellness.org or (708) 524-7687 so that we can better serve you. Someone from our patient care team will reach out to you immediately. In the meantime, stay safe and be well.
Tk Jectz
1 year ago
1

Michael Nolasco
1 year ago
1

Marc Elina
1 year ago
1

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