Northwestern Medicine Behavioral Health Services Palos Heights

12255 S 80th Ave
Ste 202
Palos Heights, IL 60463

Palos Community Hospital - Behavioral Health IL 60463

About Northwestern Medicine Behavioral Health Services Palos Heights

Northwestern Medicine Palos Hospital offers behavioral health services in Palos Heights, Illinois. They are a medication assisted treatment facility. They offer inpatient programs, partial hospital programs and intensive outpatient programs. Medicaid and Medicare are accepted. If you don’t have health insurance, you may be able to receive free or discounted services through the hospital's financial assistance program.

Licensed mental health professionals and psychiatrists are available for individuals with mental health and substance abuse conditions. They offer a full range of medical detox treatment options. Co-occurring treatment is available. They help manage chronic medical conditions and help you cope with stressors. Aftercare groups meet for six weeks post treatment at no additional cost.

Latest Reviews

Hayley Petersen
1 month ago on Google
1
Carolyn G
4 months ago on Google
1
Briana is extremely incompetent, nasty, rude, doesn't listen well at all, and refused to answer a simple question regarding documents l was trying to submit before my appointment which now l will not schedule after speaking with her!!!!!! When l requested to speak to her manager but instead she decided to hang up 2 times which confirms her RUDENESS unprofessionalism representing Cognitive Clinic horribly. That tells me this is a unethical unprofessional clinic l would never want services from.
Rudy Fabian
6 months ago on Google
1
The receptionist, or whoever called me, was pence of rudeness just continued to go her route not even trying to give me other options they wanted to give me their treatment of shock therapy in my head, and I told them that I do not feel comfortable on doing any shock therapy in my head and they continue to say that and They promised so many times that they would call to check up on me nobody ever did and the receptionist was so rude and then towards the end when I said that I would look into it with my insurance company to find another psychiatrist. Oh, she flipped out and she said with the best of luck to you Seriously, do not go there I deal with Northwestern on everything else my heart, therapy on my leg home health is unbelievable Northwestern home health. They are number one. Nobody can beat them nobody over a year they ve been treating me at my house. I ve been getting a little bit better that I can actually get out and I needed to CS psychiatrist due to the fact what happened to me on not moving and walking and losing my leg and they psychiatrist behavioral health is beyond mad. They do not know how to deal with people especially the receptionist. They are so rude I m telling you it s too bad that they make Northwestern look so bad sorry that I had to leave this but this is honestly the truth.

Location

Accepted Insurance

Northwestern Medicine Behavioral Health Services Palos Heights works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Inpatient care provides timely, thorough medical treatment for symptoms you may notice as you start using less of an addictive drug or alcohol. During your stay, you’ll receive psychotherapy, medication and other services that help you begin to function better. When substance abuse or mental illness puts the well-being of you or someone else at serious risk, inpatient care provides protection, security and a path to recovery.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Live at home and participate in most of your typical daily activities when you participate in our intensive outpatient treatment program. You’ll take part in meetings several times a week with a therapist and your peers while learning how to stay sober and get the most out of 12-step programs and community support groups. They are committed to helping you succeed so they assess your progress and work with you to adjust your treatment plan as needed.
outpatient iconOutpatient
For help in dealing with life’s challenges, choose Palos Health's outpatient counseling services. Their expert therapists thoroughly understand the social, environmental and biological reasons people act and think certain ways. That means their behavioral health professionals are specially qualified to help you find ways to live more healthfully and happily.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
The longer you receive support, the more likely you’ll remain abstinent. That’s why you’ll want to join their free Aftercare Group, which meets for six weeks to reinforce skills you learned during outpatient substance abuse treatment or partial hospitalization at Palos.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

You need specialized care when you experience both a substance abuse disorder and a mental health condition—also called co-occurring disorders or dual diagnosis. Choose Palos Health for assistance reducing the symptoms of mental illness and recovering from chemical dependency. At Palos, their team will work with you to develop a care plan tailored to you. Co-occurring disorders affect almost every aspect of your life, so effective treatment cares for your whole self.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Palos Hospital has an animal-assisted therapy program known as Wags Therapy. Highly trained volunteer handler/dog teams provide therapeutic visits seven days a week to patients who meet their medically approved criteria. Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Good relationships with your loved ones involve joy, intimacy and support. But family and marital relationships also sometimes create stress and conflict. Turn to a neutral therapist at Palos Health for assistance navigating the challenges, making healthy decisions about relationships and strengthening family ties. Couples counseling at Palos helps you prevent, recognize and resolve conflicts in a committed relationship. Their skilled, experienced therapists can guide you and your partner through many issues.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

You’ll find it easier to take steps that enrich your life when you get support from your loved ones. That’s why they may ask about family members or close friends who could participate in your treatment plan. They’ll help you identify people who’d improve your outcome.

Many people find tremendous benefit from the ongoing feedback and support a group therapy session provides. Groups are led by behavioral health specialists and provide a safe structure and environment. You’ll have an opportunity to discuss your experiences with a group of your peers and learn strategies to better manage your condition. Convenient day and evening group sessions are available.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life. Individual psychotherapy explores the thoughts, feelings, behaviors and relationships that led to hospital admission and provides strategies for constructively dealing with them.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Sound therapy (aka sound healing or vibrational medicine) uses sonic vibrations to stimulate healing at the cellular level. Vibrations, either from the human voice or resonant objects like tuning forks, gongs, or Tibetan bowls, affect cellular resonance in the body, which can help heal the impact of anxiety, depression, trauma, and more.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms
  • meditation iconMeditation Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (708) 923-7878
Building icon

12255 S 80th Ave
Ste 202
Palos Heights, IL 60463

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Northwestern Medicine Behavioral Health Services Palos Heights

2.43/5 (11 reviews)
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Reviews

5

I like that this place is always clean and they have the most friendly atmosphere, which you can feel when you walk in. I have a loved one that receives treatment here, and it makes me happy to see the great care she receives and how respectful everyone is with her. Thank yo ... Read More

Reviewed on 11/27/2018
5

I love the place I got a lot of help from it actually I was only supposed to be there 3 days they asked me to stay on for three extra days and I was more than happy and did I get good help

Reviewed on 10/29/2018
1

Palos Hospital is the worst hospital I ever have visited, the nurses don't wash their hands, don't wear gloves and his attitude isn't good, if you have a loved one and need help, I don't recommend it.

Reviewed on 9/25/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (7 reviews)
Hayley Petersen
1 month ago
1

Carolyn G
4 months ago
1

Briana is extremely incompetent, nasty, rude, doesn't listen well at all, and refused to answer a simple question regarding documents l was trying to submit before my appointment which now l will not schedule after speaking with her!!!!!! When l requested to speak to her manager but instead she decided to hang up 2 times which confirms her RUDENESS unprofessionalism representing Cognitive Clinic horribly. That tells me this is a unethical unprofessional clinic l would never want services from.

Rudy Fabian
6 months ago
1

The receptionist, or whoever called me, was pence of rudeness just continued to go her route not even trying to give me other options they wanted to give me their treatment of shock therapy in my head, and I told them that I do not feel comfortable on doing any shock therapy in my head and they continue to say that and They promised so many times that they would call to check up on me nobody ever did and the receptionist was so rude and then towards the end when I said that I would look into it with my insurance company to find another psychiatrist. Oh, she flipped out and she said with the best of luck to you Seriously, do not go there I deal with Northwestern on everything else my heart, therapy on my leg home health is unbelievable Northwestern home health. They are number one. Nobody can beat them nobody over a year they ve been treating me at my house. I ve been getting a little bit better that I can actually get out and I needed to CS psychiatrist due to the fact what happened to me on not moving and walking and losing my leg and they psychiatrist behavioral health is beyond mad. They do not know how to deal with people especially the receptionist. They are so rude I m telling you it s too bad that they make Northwestern look so bad sorry that I had to leave this but this is honestly the truth.

J E
9 months ago
1

They allow mentally ill patients with phones to call and harrass people with vulgar and disgusting commentary. One patient from this hospital has been calling my underage niece and left disgusting voicemails. The patients are obviously left unsupervised and when called about this issue, the nurse who answered CLAIMED nothing could be done. This place should be under investigation for neglect of care and for lack of concern for public wellfare

carolyn heinek
10 months ago
1

Called to make a new patient appointment and the receptionist was beyond rude. My impression of the way things are done there is extremely low. No longer hopeful this will be my new doctor

Cheryl LeDuc
1 year ago
1

Scary inpatient and unhelpful outpatient. Wish we didn't believe the two five star reviews. Misinformed about the PHP. Home for a day and a half and taking an ambulance to the ER again.

Anthony Donnamario
2 years ago
5

Robert Welch
2 years ago
5

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