Solstice Pacific

26732 Crown Valley Pkwy, Suite 443 Laguna Hills, CA 92691
DetoxInpatientOutpatient

About Solstice Pacific

Pacific Solstice is a drug rehab facility located in Laguna Hills, California. The center provides treatment for substance use disorder and other chemical dependencies, trauma and psychological health disorders, autism, chronic pain, eating disorders, gambling, and co-occurring mental and behavioral health disorders. Pacific Solstice provides dual diagnosis treatment, case management, adult residential inpatient treatment, a partial hospitalization program (PHP), and intensive outpatient (IOP), general outpatient treatment, and aftercare. Specialized services are available for seniors, teenagers, and young adults.

At Pacific Solstice, inpatient clients receive 3-4 weeks of residential housing. Clients undergo a personalized evaluation consisting of dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT), art therapy, rational emotive behavior therapy (REBT), choice therapy, music therapy, family counseling, and group and individual therapy. Neuroscience therapy may include magnetic e-resonance therapy (MeRT), which enables clinicians to study brain wave activity. Meals are included. Clients may also participate in yoga, meditation, and physical activities in a luxury beachfront facility.

Participants in Pacific Solstice’s partial hospitalization program engage in 6-8 hours of treatment per day for 25-35 days. Clients undergo individual and group therapy, work on life-skills development, and focus on emotional and behavioral health. The Teen Academy is a program for teenagers and young adults concerning mood disorders, medication management, and talk therapy.

After completing PHP treatment, adult and teenage clients may transition into intensive outpatient treatment. The IOP generally lasts 20-30 days. Clients continue individual and group therapy to manage their treatments and co-occurring disorders. Periodic drug screenings and lab work may also be utilized to monitor nutritional intake. Practical treatment and modalities are used to fit clients’ schedules, schooling, and careers as they transition back to their daily lives. Seniors in the geriatric program may participate in art and music therapy and social activities, with some meals included.

Pacific Solstice provides individual and group counseling, family resources, family therapy, and psychological assessments on a weekly basis for up to six weeks. CBT and DBT approaches are utilized, and homework assignments may be required between sessions. The center may make referrals for additional treatment at specialized facilities or to the center’s IOP or PHP.

Pacific Solstice provides continuous care and support through case management. Referrals for additional outside facilities may be available. A 24/7 hotline is also available, and an Urgent Care Triage is available six days per week, with appointments made on Mondays.

Pacific Solstice is accredited by The Joint Commission, licensed by the State Department of Health Care Services, and LegitScript certified.

Pacific Solstice is in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna, Health Net, Magellan Health, Managed Health Network, Molina Healthcare, New Directions, Optum Health, Oscar, TRICARE, and UnitedHealth Group. The center also accepts PPO providers including GHI, Highmark, Humana, and Medical Mutual. Medicare is also accepted, and Pacific Solstice offers self-pay and financing options. Contact your insurance provider for specific details concerning out-of-network coverage.

Latest Reviews

J W
2 weeks ago on Google
1
Updated:JEZ- you and I both know you were not called a fat pig by me. This is a blatant lie. Yes, you are guilty of slander and I plan on making an issue of this. There were both state and 3 witnesses there that day. Prepare to explain your lies.RHP website falsely advertises: TBI treatment, stabilizing schedule, focus on nutrition, 3 meals a day, recreation, microbiome focus, exercise, green juice, reduction in inflammation, break from situations/people that are triggering. This place is selling snake oil, they were extremely harmful to my wellbeing.For one week, I was the only patient in the home. You will cook your own 3 meals a day (no owner, your staff doesn t cook with the patients). They have TV dinners in plastic you can make that are very high in sodium. For a company that focuses on gut health, this surprised me. Cooking a meal in a microwave in plastic disrupts hormones and leaches microplastics into food. I never saw green juice nor did I have access to vegetables to make green juice. No gut health focus whatsoever. No micronutrients. Biggest lie.Stabilizing schedule. Nope. Constant last minute changes. Very disorganized. More often than not, group facilitators cancel or call out or are double booked and you are stuck with a person with very little education running groups that they are not qualified to run. Caregivers talking about psychology, and how to apply aspects to your treatment without licensing or qualifications to do so. I witnessed so much dangerous, ignorant advice given by workers in the house. And more often than not, when a facilitator would cancel, I was planted in front of the TV, in front of a YouTube video or mediation. I saw more screens than people for groups.Reduction in inflammation? Nope, mine increased. A lot.A break from situations, people, or challenges that could be upsetting? That's funny. My first week, an unstable worker started a fight with me during my family visitation. A medication of mine went missing that was a controlled substance. It wasn't until I threatened to call law enforcement that action was taken. I was then gaslit and made to feel that I had overreacted. Highly triggering. After a week in, a person with vital organ failure came into the program. His condition itself was triggering but his neglect was more triggering. I was guilted by house staff for being affected mentally by this. Told I was suffering "Countertransference" and I needed to learn to manage this. More gaslighting. This applies to the worker, not the patient. Get it together.We were also being forced to attend their company Christmas party offsite. The elderly ill patient was guilted and told if he didn't go, then a worker in the house will miss the party. NOT OUR PROBLEM. That is a reflection of your company's values. If your company wants their employees to all be there, have a better solution than putting the burden on the patient. Christmas is a trigger for MANY people.More than 3 nights, I went to bed as the only female in the house. Nobody thought of the safety issues with this. I went to bed last night with a second new male patient in the house. I had already expressed it was scary to go to bed being the only female WITH ALL MEN, including staff. I locked my doors but felt scared not having access to a phone.3 or 4 times I was made to do yoga in front of the elderly man who was ill. I was standing in front of him spreading my legs and bending over. Nobody cared about this or saw a problem.Lastly, this place is FILTHY. Bottoms of your socks will be black in an hour. Dead bugs all over the floor. Found dead cockroach carcasses in my room. Pee on the bathroom floor. Clearly the owner doesn t spend much time here and her response is just more gaslighting. But don t worry, they force you to clean on Sundays. Saves them money on housekeeping. The state is well aware of this place and its problems. They were there twice in the two weeks I was there. The RHP won t be open for long. They are not compliant with the licenses they hold. Dangerous place. Stay away.
Response from the owner4 days ago
Thank you for taking the time to provide such detailed feedback. While I regret to hear that your time with us did not meet your expectations, I would like to address some of the points you raised and provide clarification where possible. **1. Treatment Offerings and Nutrition** Our program strives to offer a well-rounded approach that includes nutrition and gut health. While we do provide meal options and encourage healthy choices, our model also emphasizes client independence, which includes preparing meals with the support of staff. We regret that the available options did not meet your preferences or expectations. Your concerns about the quality of food will be reviewed, and we will evaluate how we can improve in this area to better support our clients. The many anti-inflammatory options we stock fresh such as fruits, vegetables, lean proteins, kefir, eggs are not always desirable to patients. **2. Scheduling and Group Facilitation** Our goal is to maintain a structured schedule with engaging and therapeutic group activities. While unforeseen changes can occasionally occur, we minimize disruptions. I apologize if you found the adjustments frustrating or felt that group sessions lacked expertise. Please know that all staff are trained to provide supportive care, but your feedback has prompted us to revisit our staffing and scheduling practices to ensure a consistently high standard. One group per day does utilize a screen. **3. Safety and Facility Conditions** We take client safety very seriously, and I regret that you felt unsafe at any point during your stay. While every effort is made to maintain a secure and comfortable environment, we acknowledge your feedback about being the only female in the house at times. Our admission team does not market or publish co-ed ratios but there is always a mix of men and women. We follow National safety standards regarding sharps and knives can be utilized in subacute facility. It is hard to be in a facility and patients often feel a loss of control even though it is voluntary care. **4. Specific Incidents and Interactions** We are committed to fostering a supportive environment free from unnecessary stressors. I m sorry to hear that certain interactions or circumstances were upsetting for you. Situations involving staff or other clients are handled with care, and I regret if our responses did not meet your expectations. Staff encourage patients during the holidays to participate in food preparations and we host family dinner here in the facility to provide training for life after treatment. The good news: stressors in this setting can be met with the 13 skills and the dialectical and cognitive therapies patients learn. **5. Facility Cleanliness** Maintaining a clean and sanitary environment is a top priority, and I m disappointed to hear about your observations. Many patients comment about how clean, professional and beautiful the facility is, in fact we hear it daily. So, we certainly take note that you feel differently. We d appreciate the opportunity to discuss your concerns further and work toward a resolution. Please feel free to contact me directly at 949.200.7929 please ask for Narges, Britten or Brianna.
Smol Dreamer
2 weeks ago on Google
1
Mert is just shock therapy. Literally advertised as a cure for autism cure for depression cure for anxiety etc. There is no such thing.The body keeps the score!A so called painless procedure is actually super painful and gave me a bunch of migraines and left me super overstimulated.The only good staff members left, may they carry on a positive legacy elsewhere.Please seek treatment in a nicer facility <3
H T
2 months ago on Google
5
I recommend Solstice Pacific Residential if you have experienced a traumatic event and are in need of support.Feelings of exhaustion after serving others; everyone else except yourself. This feeling sometimes may leave you hopeless, depressed, emit outburst of anger and or retreat into solitude and isolation.Solstice Pacific team can help.You meet with a doctor to diagnose and provide a treatment plan. Weekly a case manager reviews your activity for the eweek; a wholistic approach to achieve peace of mind. Then, yoga, meditation, the four workshops and group therapy is part of your mindfulness support.I am grateful for the Pacific Dolstice team and that I took the break that I needed after the death of a family member. My insurance covered 90% of the cost. Contact them today if you have feelings of hopelessness and a lack of being worthy.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
9.4 / 10

Accepted Insurance

Solstice Pacific works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). Their Intensive Outpatient Program (IOP) is designed for another speciality recovery group known as The Working Professionals Program. This group will typically consist of adults 28+ years old, motivated in their recovery, living at home with their family, and focusing on their career with work or college. Their IOP allows for and supports continued employment / school as a major life goal in the treatment plan. Therefore, our IOP group, individual, and family therapy sessions are customized to our clients’ work schedule. This program offers services three (3) days per week for three (3) hours per day.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
For individuals who may benefit from day-to-day structure, peer support, transportation, and a safe living environment based on a 12-Step recovery foundation, Pacific Solstice offers a newly remodeled Transitional Living Home located in Lake Forest within 5 minutes from our Outpatient Center. The residence is a beautiful alcohol and drug free temporary home for men in a structured, safe, serene, and supportive environment. Within a short distance from the home, there is access to public transportation, 12-Step recovery meetings, grocery stores, restaurants, health clubs, and coffee shops. Their guests are supervised and supported by staff with long-term sobriety that hold credentials as Licensed Vocational Nurse and Psychiatric Technicians, and registered Alcohol and Drug Counselors. Residence staff communicates with their clinical team on a daily basis about client progress, motivation, crisis, concerns, and recommendations to assure continuity of care during their treatment episode at Pacific Solstice.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Individuals suffering from drug or alcohol addiction experience other co-occurring issues such as depression or anxiety at a rate two times higher than the general public. Unfortunately, these issues can create a feedback loop between addiction and the other psychological and emotional conditions that often make recovery both harder to achieve and more difficult to maintain. At Pacific Solstice, they are experts in dual diagnosis. Many treatment facilities are not equipped as they are to work with clients that suffer from both a mental health diagnosis and a substance abuse diagnosis. This phenomenon is known in the industry as having a “dual diagnosis”, which is actually a very broad term.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

DBT in drug and alcohol treatment centers, including Pacific Solstice, is based on the concepts of cognitive behavioral therapy (CBT) and is considered to be a form of CBT. However, it varies from CBT in that it also incorporates Eastern mindfulness practices and a dialectical perspective to drug and alcohol treatment. Dialectical refers to integrating or balancing polar opposites in order to find the middle ground. DBT, as a formal, comprehensive treatment program, has shown to be very effective for the treatment of alcohol and drug abuse, as well as Borderline Personality Disorder. It focuses on helping addicts regulate and manage intense emotions, develop healthy interpersonal skills, and learn to tolerate stress. This therapeutic approach at Pacific Solstice is unique in its multi-faceted approach. Their drug and alcohol treatment center utilizes DBT in individual therapy sessions, group sessions, and our drug and alcohol treatment groups.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

At Pacific Solstice Treatment Center, their intakes for addiction always include Motivational Interviewing and this technique is included in all aspects of their rehab because they know that they need to flip that switch for treatment to be successful. The process and results of motivational interviewing for addicts can be magical. It prepares one for making challenging behavior changes, for example, stop abusing alcohol or drugs. Their therapists are trained in client-centered approach and they know that addicts are not inherently liars in denial and pathological in their core. They know that through listening and utilizing motivation interviewing they can understand what the addicts and alcoholics are saying, including how they got to where they are, where they see themselves in the future, and what they think about their situation.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

The EMDR for Addiction Program at Pacific Solstice Drug and Alcohol Treatment Center is designed specifically for their drug and alcohol abusers and addicts. Their rehab has been utilizing trained EMDR clinicians from day 1. Research shows that EMDR can quickly and efficiently change the brain’s acceptance of new beliefs and behavior patterns. This means that the old, ingrained desire to use alcohol or drugs to soothe one self is replaced with a new ability to stay sober-sometimes with much less effort than with other forms of treatment. The old, tired, and repetitive brain message screaming out for the patient to use fades back and is replaced by a new positive and strong message that makes the patient want to stay sober (through desensitizing and reprocessing). As one of the most researched psychotherapeutic treatments for trauma, EMDR has been studied among many groups of patients, including military veterans and victims of sexual assault. Most of Pacific Solstice clinicians have been utilizing EMDR in treatment centers for military veterans and victims of military sexual trauma.

Families that have a member who is suffering the effects of drug and alcohol addiction are all affected by the consequences created from this dynamic. Naturally, the visible and easily identifiable individual who is experiencing such stress as a result of their addiction becomes the entire focus of the family. Family members understandably believe that if they could just change the addict, the entire family system would be returned to normalcy. Certainly, there is much truth to this paradigm.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional “talk therapy” by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (949) 200-7929
Building icon

26732 Crown Valley Pkwy
Suite 443
Mission Viejo, CA 92691

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Solstice Pacific

4.4/5 (61 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
51
4
0
3
1
2
1
1
8

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (61 reviews)
J W
2 weeks ago
1

Updated:JEZ- you and I both know you were not called a fat pig by me. This is a blatant lie. Yes, you are guilty of slander and I plan on making an issue of this. There were both state and 3 witnesses there that day. Prepare to explain your lies.RHP website falsely advertises: TBI treatment, stabilizing schedule, focus on nutrition, 3 meals a day, recreation, microbiome focus, exercise, green juice, reduction in inflammation, break from situations/people that are triggering. This place is selling snake oil, they were extremely harmful to my wellbeing.For one week, I was the only patient in the home. You will cook your own 3 meals a day (no owner, your staff doesn t cook with the patients). They have TV dinners in plastic you can make that are very high in sodium. For a company that focuses on gut health, this surprised me. Cooking a meal in a microwave in plastic disrupts hormones and leaches microplastics into food. I never saw green juice nor did I have access to vegetables to make green juice. No gut health focus whatsoever. No micronutrients. Biggest lie.Stabilizing schedule. Nope. Constant last minute changes. Very disorganized. More often than not, group facilitators cancel or call out or are double booked and you are stuck with a person with very little education running groups that they are not qualified to run. Caregivers talking about psychology, and how to apply aspects to your treatment without licensing or qualifications to do so. I witnessed so much dangerous, ignorant advice given by workers in the house. And more often than not, when a facilitator would cancel, I was planted in front of the TV, in front of a YouTube video or mediation. I saw more screens than people for groups.Reduction in inflammation? Nope, mine increased. A lot.A break from situations, people, or challenges that could be upsetting? That's funny. My first week, an unstable worker started a fight with me during my family visitation. A medication of mine went missing that was a controlled substance. It wasn't until I threatened to call law enforcement that action was taken. I was then gaslit and made to feel that I had overreacted. Highly triggering. After a week in, a person with vital organ failure came into the program. His condition itself was triggering but his neglect was more triggering. I was guilted by house staff for being affected mentally by this. Told I was suffering "Countertransference" and I needed to learn to manage this. More gaslighting. This applies to the worker, not the patient. Get it together.We were also being forced to attend their company Christmas party offsite. The elderly ill patient was guilted and told if he didn't go, then a worker in the house will miss the party. NOT OUR PROBLEM. That is a reflection of your company's values. If your company wants their employees to all be there, have a better solution than putting the burden on the patient. Christmas is a trigger for MANY people.More than 3 nights, I went to bed as the only female in the house. Nobody thought of the safety issues with this. I went to bed last night with a second new male patient in the house. I had already expressed it was scary to go to bed being the only female WITH ALL MEN, including staff. I locked my doors but felt scared not having access to a phone.3 or 4 times I was made to do yoga in front of the elderly man who was ill. I was standing in front of him spreading my legs and bending over. Nobody cared about this or saw a problem.Lastly, this place is FILTHY. Bottoms of your socks will be black in an hour. Dead bugs all over the floor. Found dead cockroach carcasses in my room. Pee on the bathroom floor. Clearly the owner doesn t spend much time here and her response is just more gaslighting. But don t worry, they force you to clean on Sundays. Saves them money on housekeeping. The state is well aware of this place and its problems. They were there twice in the two weeks I was there. The RHP won t be open for long. They are not compliant with the licenses they hold. Dangerous place. Stay away.

Response from the owner3 weeks ago
Thank you for taking the time to provide such detailed feedback. While I regret to hear that your time with us did not meet your expectations, I would like to address some of the points you raised and provide clarification where possible. **1. Treatment Offerings and Nutrition** Our program strives to offer a well-rounded approach that includes nutrition and gut health. While we do provide meal options and encourage healthy choices, our model also emphasizes client independence, which includes preparing meals with the support of staff. We regret that the available options did not meet your preferences or expectations. Your concerns about the quality of food will be reviewed, and we will evaluate how we can improve in this area to better support our clients. The many anti-inflammatory options we stock fresh such as fruits, vegetables, lean proteins, kefir, eggs are not always desirable to patients. **2. Scheduling and Group Facilitation** Our goal is to maintain a structured schedule with engaging and therapeutic group activities. While unforeseen changes can occasionally occur, we minimize disruptions. I apologize if you found the adjustments frustrating or felt that group sessions lacked expertise. Please know that all staff are trained to provide supportive care, but your feedback has prompted us to revisit our staffing and scheduling practices to ensure a consistently high standard. One group per day does utilize a screen. **3. Safety and Facility Conditions** We take client safety very seriously, and I regret that you felt unsafe at any point during your stay. While every effort is made to maintain a secure and comfortable environment, we acknowledge your feedback about being the only female in the house at times. Our admission team does not market or publish co-ed ratios but there is always a mix of men and women. We follow National safety standards regarding sharps and knives can be utilized in subacute facility. It is hard to be in a facility and patients often feel a loss of control even though it is voluntary care. **4. Specific Incidents and Interactions** We are committed to fostering a supportive environment free from unnecessary stressors. I m sorry to hear that certain interactions or circumstances were upsetting for you. Situations involving staff or other clients are handled with care, and I regret if our responses did not meet your expectations. Staff encourage patients during the holidays to participate in food preparations and we host family dinner here in the facility to provide training for life after treatment. The good news: stressors in this setting can be met with the 13 skills and the dialectical and cognitive therapies patients learn. **5. Facility Cleanliness** Maintaining a clean and sanitary environment is a top priority, and I m disappointed to hear about your observations. Many patients comment about how clean, professional and beautiful the facility is, in fact we hear it daily. So, we certainly take note that you feel differently. We d appreciate the opportunity to discuss your concerns further and work toward a resolution. Please feel free to contact me directly at 949.200.7929 please ask for Narges, Britten or Brianna.
Smol Dreamer
2 weeks ago
1

Mert is just shock therapy. Literally advertised as a cure for autism cure for depression cure for anxiety etc. There is no such thing.The body keeps the score!A so called painless procedure is actually super painful and gave me a bunch of migraines and left me super overstimulated.The only good staff members left, may they carry on a positive legacy elsewhere.Please seek treatment in a nicer facility <3

H T
2 months ago
5

I recommend Solstice Pacific Residential if you have experienced a traumatic event and are in need of support.Feelings of exhaustion after serving others; everyone else except yourself. This feeling sometimes may leave you hopeless, depressed, emit outburst of anger and or retreat into solitude and isolation.Solstice Pacific team can help.You meet with a doctor to diagnose and provide a treatment plan. Weekly a case manager reviews your activity for the eweek; a wholistic approach to achieve peace of mind. Then, yoga, meditation, the four workshops and group therapy is part of your mindfulness support.I am grateful for the Pacific Dolstice team and that I took the break that I needed after the death of a family member. My insurance covered 90% of the cost. Contact them today if you have feelings of hopelessness and a lack of being worthy.

B Lynch
6 months ago
5

I especially benefitted from the MeRT treatment to help with symptoms. It's hard to stay consistent but was really worth it!

Illiamna
8 months ago
3

Update 2: I'm now back to where I was before I started PHP because they didnt make sure I had proper aftercare.Also a lot of the reviews on here are by group facilitators that spent a time working at solstice, they're not actual patients lol!Update: They followed up with me after I wrote this review and offered aftercare treatment which was therapy with a therapist, Anh, for a short while. I was told that my poor care during treatment was due to them opening the Texas facility and not transferring me to a new case manager that wasn't moving to the Texas facility. They still haven't added me to alumni post-grad group email list after multiple attempts.Negatives:* Appointments not on time if ever, they will pull you out of group randomly* Family meetings not on time, severely disappointing given that my family had to take time off to attend the meeting that never happened and that was never rescheduled before my graduation or after* Didn't follow up after graduation as promised, and even after I called and complained they didn't bother following up anyways They also didn't follow up with me about doing MERT as promised.* Didn't refill medication on time multiple times, the front desk manager Carla was informed multiple times and several other staff I pleaded to get my meds filled but happened way late and missed several days of a critical medication I was on* Lunches provided 3x/wk are always grilled cheese sandwiches with ham.* Many groups were led by nurse practitioners trying to get their mental health/psych certificate and other interns that were not licensed therapists. It felt like many of them had no clue of what they were doing and did not teach helpful classes. For example, Princess' classes were PowerPoint lectures that were structured horribly and very word heavy. Daniel's groups were horrible, he was there to simply "facilitate" aka babysit a group of adults and repetitively ask if what he was doing was "ok"* Severe language barriers some group facilitators which led to poor learning experience* Small group rooms with little ventilation and temperature control which is a severe health and safety risk. Half of their rooms are either extremely cold or extremely hot and stuffy depending which side of the building it is.* There is no personal therapist during your stay here, it's simply for learning skills and trying to form social bonds with other struggling group members. So called "personal therapist" meetings are with your case manager who only fills out paperwork with you and answers some concerns and gives general safety recommendations. Sometimes the case manager doesn't keep their meeting and you end up having to have a case manager meeting with one of the unqualified interns.* The nutritionist meetings are based on the government "my plate" standards, was not helpful* Poor facility intercommunication. Not all the staff members are on the same page with the rules of the facility, one of the staff members will drill you about rules that no one else follows or even knows about. You have to ask multiple people for help and it's completely exhausting and I gave up many times and did not feel heard.* They throw you into the program without giving you your handbook or having anyone walk you through the rules section. You'll randomly get the Pacific Solstice handbook whenever they give it to you* Parking is not free. They give you stickers but you'll end up paying $7-$10 a day if you park in the parking structure. You can park in the Amazon Fresh parking lot and walk over, and pray you don't get a ticket.Positives:* If you get lucky you'll meet some friends and build a support network, however this is not guaranteed* Yoga classes in the evening with a wonderful instructor* The lobby and group waiting area is spacious and well decorated. They provide snacks, coffee, and tea.

Jessica Gilbert LMFT
11 months ago
5

Wonderful therapist!!

Daniel W
1 year ago
5

I am a local resident of Ladera Ranch, and part of the small business community in South Orange County. Very recently, I had the unique opportunity to experience an extended visit to the Solstice Pacific facility here in Mission Viejo. This is a beautiful, inviting, soothing, state-of-the-art psychological treatment facility offering an extensive range of innovative, cutting edge and traditional care services to its clients. To accommodate their growing clientele, I was told that very soon they will be launching their new 24-hour care facility at the beach in San Clemente, as well as a new facility in Dallas. Their unique approach obviously meets the needs of a rapidly growing client base. One aspect of the organization & staff I was impressed with is what they define as their family approach to every aspect of care. The staff members are very relaxed, friendly, caring and accessible. The interaction between staff & clients appears seamless. For example, at lunchtime, I observed the staff & clients sharing their gorgeous, peaceful, expansive lunch area, nurturing Solstice Pacific s family atmosphere which patients really seem to appreciate. So, with everything from music to yoga classes as part of their care curriculum, it is easy to see why the successful Solstice Pacific approach is in such high demand. To get a taste of it, I d suggest spending some time on their website, which is very informative, has photos & backgrounds of the staff, photos of the very well-appointed facility, and has some touching success stories too. Of course, a visit to the Solstice Pacific facility would be the next step. All the best.

alexis yan
1 year ago
5

I originally came to Pacific Solstice when I was 17, back in 2021. I was really resistent to getting help, and at the time I thought their classes and group sessions were a waste of time. I ended up staying there for three months, and by the end of the time I not only met some really supportive people, I was also able to learn how to remain stable and use coping skills that have helped me get through a lot. The facilitators are all awesome, especially Anh:) I had her as my therapist for a while as well and she is truly one of the most personable and compassionate therapists I've ever had the pleasure of meeting.I started mRt with them as well, and that really helped me remain stable a year later. After going through rough times due to my diagnosis, I recently returned to the program as a refresher. They are well organized and I am still learning more despite having been here before. Being in the adult group also has allowed me to get input from people with more experience.It's scary at first but if you give it time, Pacific Solstice has made and continues to make improvements in my life and allows you to work through difficulties in a safe and supportive environment.

Erica E Payne Payne
1 year ago
5

I wish I could sum up how positively our family has grown with the psycho education, coping skills and tool from this place. The wonderful staff and atmosphere here are beyond anything I expected, welcoming, non judgement, supportive and caring about each and every person s mental health. I highly recommend Pacific Solstice to my friends and family when needed.

Anita Reyes
1 year ago
5

My Way Out of Depression with the Help of Pacific SolsticeThere were only dark clouds on my horizon.And, for me, no morning sun was rising.Now . . . there s a new day dawning just for me.There s a new life unfolding,And I am holding itRight in the palm of my hand.There s a bright light shining just for me.There s a new self and attitude,And a heart full of gratitude,For all the care and help I have received.In the center of my soul there s a blooming lotus.Thank you for my life back, Pacific Solstice.I have suffered from major depressive disorder off and on for decades. At Pacific Solstice, I found acceptance, treatment and a path out of depression. Through therapy, life enhancing workshops, nutritional support and guidance in improving overall well-being, I gained skills and confidence to practice physical and emotional self-care going forward.But that was not all. My treatment included something called MeRT (Magnetic eResonance Therapy), an advanced, individualized form of TMS (Transcranial Magnetic Stimulation). This form of therapy has been successfully used to treat psychiatric disorders since 1985.I found the 30-minute MeRT treatments to be very comfortable, non-invasive and enormously effective. MeRT uses very gentle magnetic stimulation to adjust brain waves as you lie back in a comfy easy chair. Within weeks they gave me more relief much more quickly than any combination of medication and psychotherapy I have received in the past. MeRT worked wonders for me!I can now say that I am really enjoying life. I love taking care of my 5-year-old granddaughter every Saturday, attending community art classes and getting together with my family more often. And I am about to resume my online teaching career part time, something I have not been able to do for more than five years.If you are struggling with a psychiatric disorder, please get the help you need. Consider MeRT along with the highly effective therapy and learning sessions at Pacific Solstice. The whole experience was a lifesaver for me, and I believe it can work for you, too.I wish you the best for your emotional and physical well-being!

Shanna Violet Sangil
1 year ago
5

If warm hospitality and a comfortable environment are important to you, you've come to the perfect place. You can get help here, both medically and emotionally.

Naeem Tahir
1 year ago
5

Thank you for all the dedication you bring to your profession every day. We appreciate the hard work you do, they are super nice and helpful. If you re looking for a phenomenal experience, look no further than Pacific Solstice Integrative Clinic.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Solstice Pacific

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Present Moments Recovery
Carlsbad, CA (619) 363-4767

Present Moments Recovery

Present Moments Recovery provides an evidence-based, holistic treatment appr... read more.
Bi Bett Corp – East County Community Women’s Center
Pittsburg, CA (925) 427-1384

Bi Bett Corp – East County Community Women’s Center

Bi Bett Corp - East County Community Women's Center is a private rehab locat... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?