Front desk staff is on a power trip, fur sure. They think it is ok to cancel appointments LITERALLY THE DAY YOU COME OVER TO YOUR APPOINTMENT. Well, no it is not. It is frustrating to drive for so long only to discover the doctor is not available for you.
About Ozarks Medical Center
Ozarks Medical Center is located in West Plains, Missouri. It’s a community healthcare center that provides a number of services to local residents. Services include behavioral healthcare, crisis management, mental health resources, children’s services and emergency help for local residents. They take commercial insurance, Medicare, and Medicaid and offer financial assistance.
They provide help and resources in the Troop G area which is Ozark, Howell, Wright, Texas, Douglas, Oregon, Shannon, Reynolds and Carter counties. The center is a component of Ozarks Healthcare and can help with crisis services, case management, health home services, psychiatry and psychotherapy. They also have psychosocial day treatment programs.
On staff are a Peer Support Specialist and a Family Support Provider. Both of these specialize in mental health treatment.
Also falling under the Ozarks Healthcare umbrella is Ozarks Healthcare Behavioral Health Center Crisis Stabilization Center. Their goal is to provide an alternative to psychiatric hospitalization.
At Ozarks Healthcare they aim to improve health, nurture wellness and encourage hope one person at a time. They provide services such as psychosocial assessment, psychiatric evaluation, medical crisis intervention and brief therapy, case management and a number of referral services. Referrals for employment, housing, transportation and Medicaid applications are available, plus referrals for physical and mental health treatment.
Payment Options
- Medicaid
- Private insurance
- Self-pay options
- Medicare
- Military insurance
- Military Insurance
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Programs
Adolescence program
Adult program
Elderly program
Hearing impaired program
Young adult program
Insurance
Our Policy: Ozarks Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.
Treatment
Dual Diagnosis
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental Health
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Clinical Services
Cognitive Behavioral Therapy
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Couples Therapy
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential Therapy
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Family Therapy
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group Therapy
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual Therapy
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition Therapy
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.