Oakland Psychological Clinic

1800 North Milford Road
Suite 100
Milford, MI 48381

About Oakland Psychological Clinic

Oakland Psychological Clinic, located in Milford, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Oakland Psychological Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Oakland Psychological Clinic has received accreditations from The Joint Commission, SAMHSA, and the state of Michigan.

Latest Reviews

Jessie Fisher
7 months ago on Google
2
My issues are with the billing practices here. I was told I needed to put my cc on file to automatically charge the co-pays for my visits. Understandable. What is not acceptable is that they charged my cc a week in advance of an appointment. I ended up canceling the appointment because it wasn't the right fit with the therapist. I am still in the process of getting a refund back for that pre-charged copay. I was told the refund has to be reviewed by their corporate office and can take 6 to 8 weeks! And I'm told they just now submitted the request, after I had to call and follow up 3 times about it, more than 3 weeks after the canceled appointment. Not a good patient experience.
Jeremy Saintaubin
1 year ago on Google
1
Their billing practices are horrible, almost crooked. After changing jobs and getting confirmation that they would take my new insurance, they waited a full year to tell me they, in fact, did not take my new insurance. I was hit with a $2,000 bill. When I disputed their billing, I was told that there were several errors made by previous employees and that someone would reach out to me to work out the proper billing. I felt that this was their mistake and their responsibility. I didn t feel that I should pay for that. Recently I was sent a statement/bill for $670. When I called in to make arrangements on that balance, I was told it was $2,000 again. It seems to me that no one there really knows, or cares, what is going on and how it affects their patients.
Sydney
1 year ago on Google
2
Not a great experience. No one picks up the phone, you could try all day. You re required to keep your CC on file, but they do not charge it within an acceptable timeframe. They do not have enough therapists for their office caseload. I switched providers months ago and today received a call that I missed my appointment. I liked Luiza, but cannot recommend this practice because it is disorganized and understaffed.

Location

Accepted Insurance

Oakland Psychological Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1199

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

Contact Information

Phone icon (248) 684-6400
Building icon

1800 North Milford Road
Suite 100
Milford, MI 48381

Reviews of Oakland Psychological Clinic

2.8/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.8 (13 reviews)
Jessie Fisher
7 months ago
2

My issues are with the billing practices here. I was told I needed to put my cc on file to automatically charge the co-pays for my visits. Understandable. What is not acceptable is that they charged my cc a week in advance of an appointment. I ended up canceling the appointment because it wasn't the right fit with the therapist. I am still in the process of getting a refund back for that pre-charged copay. I was told the refund has to be reviewed by their corporate office and can take 6 to 8 weeks! And I'm told they just now submitted the request, after I had to call and follow up 3 times about it, more than 3 weeks after the canceled appointment. Not a good patient experience.

Jeremy Saintaubin
1 year ago
1

Their billing practices are horrible, almost crooked. After changing jobs and getting confirmation that they would take my new insurance, they waited a full year to tell me they, in fact, did not take my new insurance. I was hit with a $2,000 bill. When I disputed their billing, I was told that there were several errors made by previous employees and that someone would reach out to me to work out the proper billing. I felt that this was their mistake and their responsibility. I didn t feel that I should pay for that. Recently I was sent a statement/bill for $670. When I called in to make arrangements on that balance, I was told it was $2,000 again. It seems to me that no one there really knows, or cares, what is going on and how it affects their patients.

Sydney
1 year ago
2

Not a great experience. No one picks up the phone, you could try all day. You re required to keep your CC on file, but they do not charge it within an acceptable timeframe. They do not have enough therapists for their office caseload. I switched providers months ago and today received a call that I missed my appointment. I liked Luiza, but cannot recommend this practice because it is disorganized and understaffed.

Ann Rouse
1 year ago
5

I just wanted to say Big thank you to the lady who answers the phone. Makes my appointments. Always finds a place to fit me in. If I leave a message she always returns my calls. Her name is HEATHER !!! I want you to know how much I appreciate you, for caring and kindness in the office or over the phone!!! THANK YOU

Hannah Dahlmann
1 year ago
1

Front desk ladies are very rude. Other than that it s fine.

Elizabeth
1 year ago
1

Office staff needs to realize they are working with all types of people. The people have been so rude in the office recently I'll be finding a new therapist and psychiatrist, unfortunately. I should of read the reviews more closely.

Response from the owner1 year ago
Thank you for taking the time to bring this to our attention. Here at Oakland Psychological Clinic - Milford, we pride ourselves on providing the highest level of service and quality for our clients. We always welcome feedback. Please feel free to reach out to our main office to provide any further comments or suggestions.
KIRK William
2 years ago
5

The office staff is excellent. They are very pleasant and The Doctor I see is wonderful. 5 stars all the way. You will be very happy.

Aaron crabtree
3 years ago
1

The receptionists and the manager Julie are rude, their therapist practices EFT, which is proven ineffective by medical science. Asked them to provide records to my private insurance company, that I signed releases for. Gave me bogus reasons why they couldn t. Then made me personally send it to them. Charged me copays, when they should not have. I sought a refund and got bounced around. They refunded 2 of 3 appointments. Couldn t refund the one card because it had expired. I said calmly you still owe me the money Was told I was being rude. Still waiting on that refund, ten days later. Asked for a refill of one of my psychiatric medications, they couldn t because that wasn t originally prescribed by their psychiatrist. Even though the psychiatrist knew I was on it, I just forgot to have her refill it. Everything simple, you ask of them has some ridiculous reason they can t do it. Your mental health will deteriorate just dealing with their ever so friendly staff. Oh, and about the other refund? I ll just chargeback and let you guys deal withyour merchant account! Anyone potentially looking for psychiatric care Oakland Psychological, would do best to stay far away from them.

Mark M-R
3 years ago
5

I've never had anything other than stellar service from Oakland Psych. Leslie & the other receptionists are wonderfully kind and I've gotten the best treatment here out of any of the many therapists I've seen in the last 20 years.

Response from the owner2 years ago
Thank you so much for your kind words! We are grateful that you had an exceptional experience with Oakland Psychological Clinic - Milford. We appreciate the feedback and strive to continue developing to help our clients and serve our community.
Nylinda A
6 years ago
1

Closed my file without notice, even though I had an upcoming appointment after the Dr. was in India for 3 months. Horrible service at the front desk.

Tracy Ayala
7 years ago
2

I took my son for some issues And the first appointment he probably said a total of ten words to my son and we were there over an hour. At a first appointment like this your suppose to communicate with the patient and family and get a feel for each other. I don t feel that Tom did that, he wrote down what I had already written on the new patient paperwork the whole time and then our visit was over. He may have been assessing the patient with the paperwork given however while only speaking a mere then words to the patient I was not confident about the patient care and opted not to return.

Natasha Sparks
7 years ago
5

Everyone is amazing. They truly care about you

Response from the owner6 years ago
Thank you!
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