Northwestern Memorial Hospital Arkes Pavilion

676 N. Saint Clair St.
Chicago, IL 60611

Northwestern Memorial Hospital Arkes Pavilion IL 60611

About Northwestern Memorial Hospital Arkes Pavilion

Northwestern Memorial Hospital Arkes Pavilion is providing research based treatment in Chicago, Illinois. They provide inpatient and outpatient care for teens and adults. Medicaid is accepted and a financial assistance program is also available.

The behavioral health department assists those with mental health, substance abuse and addiction. They offer dual diagnosis services for adults. A full range of medical detoxification treatment is provided. Medication assisted treatment is available to manage withdrawal symptoms and support recovery. They hope to support long term recovery with the inclusion of therapy.

Previous clients have stated that the doctors and staff are wonderful. Some clients have also reported that parking on site may be challenging but nearby parking garages offer validation for Northwestern clients.

Latest Reviews

Carol Rizzardi
4 weeks ago on Google
5
Saved my husband s life more than once. I can t say enough about the palliative care team at the cancer center. Absolutely wonderful at caring for the patient and family. At times issues with scheduling, but a little persistence and advocacy can cut through the bureaucratic red tape.
Rebecca Jester
2 months ago on Google
5
I have a huge team of specialists and staff that have helped me complete the lengthy process of getting on the waiting list to receive a donor liver. Everyone that I have encountered have been through and extremely helpful.
Fred White
2 months ago on Google
4

Location

Accepted Insurance

Northwestern Memorial Hospital Arkes Pavilion works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
When participating in an inpatient rehab program, you'll reside at the treatment center for the duration of the program. Your housing and meals are provided, allowing you to focus on your recovery without outside triggers, stressors, and other distractions. You'll receive daily addiction counseling, drawing on various psychotherapeutic approaches like cognitive behavioral therapy (CBT) and motivational interviewing. Many inpatient drug rehabs also offer complementary holistic therapies, such as yoga, meditation, or animal therapy, and creative arts therapy.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • massage iconMassage Room
  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • music2 iconMusic Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (312) 926-2000
Building icon

676 N. Saint Clair St.
Chicago, IL 60611

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Northwestern Memorial Hospital Arkes Pavilion

3.2/5 (26 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (26 reviews)
Carol Rizzardi
4 weeks ago
5

Saved my husband s life more than once. I can t say enough about the palliative care team at the cancer center. Absolutely wonderful at caring for the patient and family. At times issues with scheduling, but a little persistence and advocacy can cut through the bureaucratic red tape.

Rebecca Jester
2 months ago
5

I have a huge team of specialists and staff that have helped me complete the lengthy process of getting on the waiting list to receive a donor liver. Everyone that I have encountered have been through and extremely helpful.

Fred White
2 months ago
4

Ang�le Nyberg
4 months ago
1

The level of incompetence at every step of the process was almost unbelievable. Scheduling an emergency infusion took weeks when it should have been next day. The infusion process itself was difficult every time and I was left with no advice other than to go to the ER when I experienced a side effect.

MARION MURPHY
8 months ago
1

Main entrance Sidewalks at some of the buildings are not wheel chair Accessible.I'm sure Northwestern could come to an agreement with the City of Chicago to update the entrsnce sidewalks ti all of your buik d ings . I'm more than sure you can afford it !!My sister who is Disabled Wheel Chair bound had an appointment at the 676 N. St Claire building today.I had to push into the street from the corner of the block to get to her transportation van.The van coukd not block the cross walk or the Intersection. The RNC van's ramp is on the back .Safety Concer :This is very Dangers for all Disabled and Seniors.Thank You Very Dissatisfied patient !!

E. Guzman
1 year ago
1

Thomas bailey
1 year ago
4

Shengnan Li
2 years ago
1

Pretty rude woman. I wanted to reserve my first prenatal care but she just hung up on me without any explaination on 11:18 Oct. 2, 2022.

Philip Jenks
2 years ago
5

Top notch surgeons and physicians. All excellent through and through.

Llely Arroyo
2 years ago
5

I had my occupational appointment at the 900 suite with nurse Jevelyn and I can honestly say this was by far the most organized occupational appointment I have ever had. Jevelyn was amazing and efficient, she explained every single step and made me feel comfortable. Thank you keep up the excellent work.

Response from the owner2 years ago
Hi Llely, I'm a representative of Northwestern Medicine. Thank you for sharing your experience with us. We appreciate the kind feedback and we're glad to hear we met your expectations. -Ali T.
Dominique Cabell
2 years ago
1

Today 07/2/22 I went to the facility at 676 N St. Clair to have blood work done and a 3 hr glucose test. I arrived @ 8:40 wasn t checked in until 8:56. While sitting at the desk The representative who checked me in advised the clinical staff behind her that she was going to schedule my 3hr glucose test. They all objected (LOUDLY) Stating to the representative they close @ 12 pm and it was 4 minutes to no as one clinical staff phrased it. I didn t understand what the issue was as I arrived within a suitable time frame. In the time it took the representative and the staff to argue about starting the test, it could ve been started already. I was then told that I could complete the blood work I needed to have done but would have to come in at a later date to complete the glucose test roughly around 7:30 when they open. With the exception of the representative at station 6 who tried to reason with the staff about starting the test and the nurse named Theresa tho actually completed the separate blood work I needed to have done, the rest of that staff is horrible and shouldn t be in the health care field if that s the approach they have toward their patients. This is the second rude encounter I ve had with members who represent this hospital. If I wasn t in my last trimester I d definitely be giving birth somewhere else.

Response from the owner2 years ago
Hi Dominique, I'm a representative of Northwestern Medicine. Thank you for sharing your experience with us. We're truly sorry to read we didn't meet your expectations but we appreciate the honest feedback. If you haven't done so already, we encourage you to please contact the Patient Relations department at (312) 926-3112 to speak with a liaison. -Ali T.
Brendan Tripp
2 years ago
4

It's always a crapshoot as to how long you'll wait ... sometimes it's packed, sometimes you'll get right in.

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