Northwestern Medicine Lake Forest Hospital

660 N. Westmoreland Road
Lake Forest, IL 60045

About Northwestern Medicine Lake Forest Hospital

Northwestern Medicine Lake Forest Hospital is a drug and alcohol rehab located in Lake Forest, Illinois. They provide addiction treatment services for teens and adults, as well as co-occurring disorder support for adults, group and family therapy, and psychological testing.

Addiction-related services available at Northwestern Medicine Lake Forest Hospital include medical detoxification, co-occuring treatment to address addiction and mental health issues, medication assisted treatment, and substance abuse support.

Medical detox
After an intake evaluation, treatment for substance withdrawal under the supervision of a medical team will take place so the individual is comfortable and safe while beginning their recovery journey.

Co-occurring disorder treatment
Because mental illness and addiction often go hand-in-hand, Northwestern Medicine Lake Forest Hospital has a unique program addressing both areas together and how to manage them.

Medication assisted therapy
Following medical detox, medication assisted therapy is a tool used to sustain recovery long-term for individuals who need it.

Substance abuse support
Addressing substance abuse along with the social, emotional, and behavioral factors that contribute to it is done using holistic treatment modalities.

Latest Reviews

Regina L
4 weeks ago on Google
1
The most humiliating, embarrassing, and degrading experience of my life felt at Lake Forest emergency room.
Y B
1 month ago on Google
1
My experience with the Radiology department's record Dept was beyond horrible! If you have other options, do not go to NM, or you will need follow through every step yourselves as a patient to get your test reports on your own.I was sent by my GI physician for an ultrasound, and because its's urgent, I had to get it done the day of my international trip (right before I got on my plane). After more than 3 weeks, my referring physician NEVER received the report. When I called NM, Tricia immediately blamed the the doctor at NM Diagnostic Radiology, Dr. Kwak, who read the images, saying she did not know"why it took him so long" to sign it off. But as I can tell from the portal, he had signed off right after the day my ultrasound was done. Tricia even had the nerve to tell me I can access my report from MYChart. How would I be able to comprehend/interpret the wording as a patient??? She showed no empathy at all. Then I spoke to Abby, on my 2nd call, she blamed the fax number of my referring doctor, saying it was "incorrect", and asked me to provide the "correct one", instead of looking it up and get the right one from the referring form. Her story sounded so fishy tbh; if the fax did not go through the first time, wouldn't they knew it and try to get the correct number and fax it over again, instead of dropping the ball???? Abby even told me it's my referring physician's fault that the report never reach the GI office after 3 weeks!!. She said the referring doctor's office should have called and asked for the report instead. I do have to say the radiologist who performed my ultrasound was efficient, friendly and professional at Lake Forest location, but the 2 medical record help desk staff who answered my call were unprofessional and incompetent to said the least. Proper Staff training is desperately needed.
Dustin L. Derry
1 month ago on Google
1
The technicians at this facility are FANTASTIC! They are kind, responsive, and great at their jobs. The administration and billing is an absolute joke and a nightmare.My doctor ordered an X-Ray, called made the appointment, and the order for X-Rays for an emergency situation needing immediate care. I went checked in, got the x-ray done and only AFTER services were rendered was I informed it was going to take 7 days to get my results back. 7 Days, for an emergency x-ray? That kind of takes the urgency out of the emergency, doesn't it?I asked the technicians (who were super friendly)why 7 days when this is clearly an emergency. Doctor apparently missed the checkbox that said 'stat'. The techs did their best to try and change it to help me out so I could receive the necessary treatment immediately, but to no avail. I had to go get a second X-ray at another facility to get it read immediately and transmitted to my doctor. To top it all off, NM never contacted me about the results of my x-ray nor my doctor. Yet they sure as heck sent a bill.When confronted about this, the lady on the phone LAUGHED AT ME. (Ya know lady, not all of us live on the North Shore with golden parachutes and good insurance.) Then explained for the results to have been sent to my doctor, there was additional paperwork that needed to be filled out at the time of service .... WHEN in the emergency situation were they going to tell me that? Why would there be extra paperwork to communicate with my doctor who sent the order and was waiting for the results and ordered the X-ray? Why was I not informed at ANY time during the process that this was the case???? ABSOLUTELY RIDICULOUS. The agent then hid behind HIPA laws which seems a bit flimsy since HIPA laws are designed to protect a patient and in this instance did exactly the opposite.Moral of the story... DO NOT GO HERE IF YOU NEED EMERGENCY SERVICES OR DON'T HAVE REALLY good insurance. The medical staff care a lot, but the adminstration and billing are nothing but a bunch of greedy money grubbing cowards.

Location

Accepted Insurance

Northwestern Medicine Lake Forest Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

dollar-outline iconFinancing available

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

free iconFree
employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • spa2 iconYoga Studio
  • wifi iconWifi
  • recreation iconRecreation Room
  • music2 iconMusic Room
  • meditation iconMeditation Room
  • massage iconMassage Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (630) 933-1600
Building icon

660 N. Westmoreland Road
Lake Forest, IL 60045

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Nikki Seay

Reviews of Northwestern Medicine Lake Forest Hospital

2.9/5 (367 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.9 (367 reviews)
Regina L
4 weeks ago
1

The most humiliating, embarrassing, and degrading experience of my life felt at Lake Forest emergency room.

Y B
1 month ago
1

My experience with the Radiology department's record Dept was beyond horrible! If you have other options, do not go to NM, or you will need follow through every step yourselves as a patient to get your test reports on your own.I was sent by my GI physician for an ultrasound, and because its's urgent, I had to get it done the day of my international trip (right before I got on my plane). After more than 3 weeks, my referring physician NEVER received the report. When I called NM, Tricia immediately blamed the the doctor at NM Diagnostic Radiology, Dr. Kwak, who read the images, saying she did not know"why it took him so long" to sign it off. But as I can tell from the portal, he had signed off right after the day my ultrasound was done. Tricia even had the nerve to tell me I can access my report from MYChart. How would I be able to comprehend/interpret the wording as a patient??? She showed no empathy at all. Then I spoke to Abby, on my 2nd call, she blamed the fax number of my referring doctor, saying it was "incorrect", and asked me to provide the "correct one", instead of looking it up and get the right one from the referring form. Her story sounded so fishy tbh; if the fax did not go through the first time, wouldn't they knew it and try to get the correct number and fax it over again, instead of dropping the ball???? Abby even told me it's my referring physician's fault that the report never reach the GI office after 3 weeks!!. She said the referring doctor's office should have called and asked for the report instead. I do have to say the radiologist who performed my ultrasound was efficient, friendly and professional at Lake Forest location, but the 2 medical record help desk staff who answered my call were unprofessional and incompetent to said the least. Proper Staff training is desperately needed.

Dustin L. Derry
1 month ago
1

The technicians at this facility are FANTASTIC! They are kind, responsive, and great at their jobs. The administration and billing is an absolute joke and a nightmare.My doctor ordered an X-Ray, called made the appointment, and the order for X-Rays for an emergency situation needing immediate care. I went checked in, got the x-ray done and only AFTER services were rendered was I informed it was going to take 7 days to get my results back. 7 Days, for an emergency x-ray? That kind of takes the urgency out of the emergency, doesn't it?I asked the technicians (who were super friendly)why 7 days when this is clearly an emergency. Doctor apparently missed the checkbox that said 'stat'. The techs did their best to try and change it to help me out so I could receive the necessary treatment immediately, but to no avail. I had to go get a second X-ray at another facility to get it read immediately and transmitted to my doctor. To top it all off, NM never contacted me about the results of my x-ray nor my doctor. Yet they sure as heck sent a bill.When confronted about this, the lady on the phone LAUGHED AT ME. (Ya know lady, not all of us live on the North Shore with golden parachutes and good insurance.) Then explained for the results to have been sent to my doctor, there was additional paperwork that needed to be filled out at the time of service .... WHEN in the emergency situation were they going to tell me that? Why would there be extra paperwork to communicate with my doctor who sent the order and was waiting for the results and ordered the X-ray? Why was I not informed at ANY time during the process that this was the case???? ABSOLUTELY RIDICULOUS. The agent then hid behind HIPA laws which seems a bit flimsy since HIPA laws are designed to protect a patient and in this instance did exactly the opposite.Moral of the story... DO NOT GO HERE IF YOU NEED EMERGENCY SERVICES OR DON'T HAVE REALLY good insurance. The medical staff care a lot, but the adminstration and billing are nothing but a bunch of greedy money grubbing cowards.

TurtleN3CK
1 month ago
3

Mike Ryder
1 month ago
1

My father, 101 years old, and a WWII vet, has been waiting for discharge to hospice for 3 days but bureaucracy rules the day. He should be home and he would be, except for the inability of the hospital to get out of its own way. We were told by his doctor that the greatest gift we could give him would be to bring him home. But instead, my Dad is spending these days in a hospital room instead of the warmth of his home. No one in the hospital thinks he should be here, but no one in the hospital knows how to get it (discharge) done. It is as though the hospital has never done this before; as though my Dad is the first person to ever be discharged to hospice, and the process is just now being figured out. How in the world did USNews come to the conclusion that this hospital was worthy of recognition as a top hospital? If that is true, then medical care in the US is in a very bad place. It has been a completely frustrating experience, and the communication with our family completely inconsistent and inadequate.Note: the nursing care that he received was mostly great.

natalya danilenko
1 month ago
2

Great nurses . But doctors and especially ER experience was awful

Bobble Cunnally
1 month ago
1

Dr. Maya Yabumoto has given Northwestern at Lake Forest a very bad name. We as a family have dealt with Northwestern downtown for many years. Transferred to Lake Forest due to proximity to where we live and it was the worst decision we could have made mainly due to Dr. Yabumoto. She is rude, has zero empathy and assuming. She came at me with attitude because I thought my family member was not ready to be discharged. Told me in so many words that I was basically lying because I had my son rushed back to the hospital because of a tumor bleed. I M sure she told the staff to stay away because no took care of him for two days except for his medication. When I asked for things i was ignored for the most part. Medication for his pneumonia was started two days late because apparently it wasn't ordered, my punishment for bringing him back to the hospital. Turns out he had a temp and three forms of bacterial pneumonia. She needs to be trained on being empathetic and believing what a family member is telling her. She is NOT worthy of being an affiliate of Northwestern. She needs to be disiplined and remimanded for her attitude and behavior especially with family members who are caring for one that is dying. She needs a good course in empathy. Please be aware that Lake Forest does not have the caliber or training of the Chicago doctors. Most are not Feinberg trained and just do not have knowledge or empathy like those downtown. Many run around giggling with their Starbucks and NW lab coats thinking they are it. I know I lived there for months while my son was going thru cancer treatment. My family, my friends and my neighbors are staying away from Lake Forest. FOR THE RECORD MY SON PASSED AWAY LAST MONTH. Just days later after our so called fake admission. THANK YOU DR. YABUMOTO FOR ALL YOU EMPATHY NOT!!! God help the next dying person that gets you as a doctor. Flag | September 24, 2024

Lamarion tucker
1 month ago
1

Food is great! The staff in the cafeteria seem so sad and not so friendly.

Louis Se
1 month ago
1

Had to go in for pain that was in my lower abdomen at first they were nice and polite.. then once they assumed they found the problem they were just trying to kick me out! I was still in pain and I had become dizzy and nauseous and I could barely walk but the insisted I leave and they call security on me which was very frustrating and embarrassing don t know if I wanna come back to the hospital that iv been goin to for the last 15 years iv never been treated this way!

Nick Tihonow
1 month ago
5

Best hospital all the doctors and nurses care for there patients

Gerardo Martinez
1 month ago
5

Excellent hospital I went with very strong pain and they treated me immediately on September 25, 20024 good doctors surgeons and nurses very friendly all the staff excellent service I recommend it they do not leave you alone above all very kind thank you very much

Jane Bela
1 month ago
3

My daughter delivered my first granbaby here. I really could have had and have had better experiences, but WI laws and regulations differ. Very beautiful nature walks on to property. Beautiful man made waterfalls. Loved the atmosphere. Shops and access to food were very limited. The security was a bit overwhelming at times. The delivery staff were the best! It stops there for me.

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