Meritus Medical Center

Hagerstown, Maryland

11116 Medical Campus Road
Hagerstown, MD 21742

(301) 790-8000

About Meritus Medical Center

Meritus Medical Center is a nonprofit hospital in Hagerstown, Maryland, offering behavioral health and substance abuse treatment programs. They provide emergency services with short and long term care to help clients in need with programs they need. They serve adult clients. Their staff comprises mental health specialists, including counselors, therapists, psychiatrists, and nursing staff, who are available to assess and meet clients' needs. Walk in mental health assessments are also available to help clients in immediate crisis. Services offered include:

The inpatient program is designed for clients with severe symptoms who may be at risk of relapse, hurting themselves, or hurting someone else. During this program, clients reside at the secure facility for the duration of their stay so medical staff can ensure their safety and provide assistance as needed. The inpatient program is rooted in therapy, which includes individual, group, and family therapy, as well as education, case management, and peer support services.

The outpatient program is a lower level of care best for those who have completed a higher level of care (such as the inpatient program) or who have mild symptoms. It uses the same programs and treatments as the inpatient program but allows clients to live at home and visit the facility on a fixed schedule to receive treatment rather than life on site.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient Rehab

Inpatient rehab enables clients to focus exclusively on their recovery while living in a highly structured and supportive environment. Inpatient treatment is typically designed for clients who have just completed detox, are in early recovery, and/or are at an elevated risk of relapse. Their treatment generally involves intensive addiction counseling, including individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and/or holistic therapies, such as yoga, massage, and meditation.

24-hour icon24-Hour Clinical Care

For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

hearing iconHearing impaired program

bed iconTotal Beds

300+

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Meritus Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
CareFirst
Cigna
Highmark
Humana
Coventry
Geisinger
Integrated Behavioral Health (IBH)
Johns Hopkins Health Plans (JHHP)
Magellan Health
MultiPlan
Optum
Preferred Mental Health Management
Trinity Health Network
UnitedHealth Group
Zelis

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (301) 790-8000
Building icon

11116 Medical Campus Road
Hagerstown, MD 21742

Call Now - Help is Available
Get Help Now - 443-376-8502
Question iconSponsored
Edited by:
Quentin Blount

Reviews

2.3 (363 reviews)
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Google Rating

2.3 (363 reviews)
Johnathan Green
1 month ago
5

Very solid hospital, great services, overall an amazing place for this area

I m Sikh
2 months ago
5

Came into the emergency room took about an hour and a half to get to the back but they had multiple accidents come in so that s understandable. The staff has been nothing but amazing here ended up being on the fifth floor for five days. Everybody has been absolutely wonderful from cleaners to drs.

Response from the owner1 month ago
Thank you for sharing your experience with us. We will pass along your comments to the teams in the emergency department and fifth floor.
Cecilia Shirley
2 months ago
2

Several hours in the er, and it doesn't look like freedom anytime soon. No updates on hiw long this will take even though a patient feels OK now and is ready to go.

Response from the owner2 months ago
We are sorry to hear about this experience. If you would like to share further details with us, please send an email to web@meritushealth.com with your contact information and someone will be in touch.
Wayne Charron
2 months ago
2

Was abused and talked about behind my back while in the psyche ward, absolutely no compassion for me when I was at my mental and emotional lowest point. Personal facilities were awful. My peers were mostly bullies. Technicians were also bullies, even the chaplain acted nice to my face but wrote horrible things about me in the medical notes that I guess they thought I'd never read. They helped me with medication and getting back on track, yes, but I never felt safe or valued there.

Response from the owner2 months ago
Thank you for sharing this feedback, we will forward to the appropriate department. If you would like to share further details with us, please send an email to web@meritushealth.com.
Mike F
2 months ago
1

Wife had her first birth here because she was hesitant to go for a birthing center on her first go around.Most of the nurses were understanding, caring, and patient, but one of them was downright evil towards her and myself for challenging her authority. We made it clear from the outset that we wanted to keep the placenta, and when this nurse felt like her authority was being challenged she made the next 8 hours a living hell for us. She tried to keep my wife's mother out of the room, she withheld skin to skin contact immediately after the emergency c-section, and she was loud and seemed to repeatedly wake up our newborn after nearly 24 hours of back labor and a c-section.Meritus's billing office charged thousands of dollars to our newborn as well. So we got hit with a double deductible cap because they charged both my wife and newborn sky high amounts separately.Nightmare of an experience. Will not be going back for our second.

Response from the owner2 months ago
We are sorry to hear about this experience. We will pass your feedback on to the appropriate leaders.
Jay Moats
2 months ago
5

Response from the owner2 months ago
Thank you for the review, Jay!
Jasmine Million
2 months ago
1

This review is solely based off of my experience today, none of the countless other bad experiences I've had here. There's 3-4 people in the waiting room. It's 12:14 pm. The security guard that greeted us was kind and respectful. It's once we made it to the main ER desk that things went downhill. The nurse who was taking my husband's info was rude and snappy. I was standing about 2ft. Behind my husband on a phone call with my boss at work. The second security guard rudely interrupted my conversation to rush me into getting a visitor pass. Unprofessional. I looked at him with what I guess was a stunned look because the nurse taking my husband's info snapped to the security guards defense and rudely stated "you need to get a badge made" as if I didn't understand that part. My confusion came from him rudely interrupting my call as if he was rushing me to get ish done. As we approached the room to get vitals done both nurses stared me down (super uncomfortable) and let me walk all the way to the door before telling me "you wait out there he'll be right back, promise" the disrespect and lack of people skills were on full display. I'll never understand people who get in a field dedicated to caring for people and act like this. It's disgraceful this is who meritus chooses to hire. They ALL need to be retrained!!!! I can't help but wonder how they treat other people!!!!!

Response from the owner2 months ago
We are sorry to hear about this experience. Thank you for sharing this feedback, we will send it to the appropriate people for awareness and for process improvement.
Miranda Baugher
2 months ago
1

Emergency department great. Any other floor else they overdose you on a drip when you come on for breathing issues . Won't go back

Response from the owner2 months ago
We are sorry to hear about this experience. If you would like to share further details with us, please send an email to web@meritushealth.com with your contact information and someone will be in touch.
christina lipke
2 months ago
1

My Husband had a seizure this morning, this has never happened. Wasn t sure if it was a stroke or heart attack. Triage acted quickly and professionally. We get back into a room and the male nurse kept pushing the issue of drug use! This will stay between us, did you experiment with anything . Are you crazy! Do your job grab a urine sample if that was the case. Do better. Not everyone in the area are junkies. On top of it all; all the nurses do is sit behind the nurses desk laughing on their phones. The ED gives this hospital a horrific reputation. Revamp the management of the ED and I m sure you ll see much better results from patient care. The PEDS unit is always on point to say the least.

Response from the owner2 months ago
We are sorry to hear about this experience. We will forward your review to ED leadership. If you would like to share further details with us, please send an email to web@meritushealth.com with your contact information and someone will be in touch.
Devin Howard
3 months ago
1

This "Hospital" is disgusting

ERC S
3 months ago
5

I took my son to the emergency room, and the care was very good. From the moment he entered the emergency room, they treated him very well. I could see the passion with which the nurses do their work. Likewise, the doctor is passionate about serving and help thank you very much for your work

Response from the owner3 months ago
Thank you for the review!
bruce boyd
3 months ago
1

If I could give zero stars I would. No answers, treated my family like a criminal, won t see my son, he s been rotting in the ER for hours. Shame on you meritus!!!!! Better to take the chance and drive to chambersburg or Martinsburg over this place! Do better meritus! You re literally killing people

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