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MeadowWood Behavioral Health Hospital

575 South Dupont Highway
New Castle, DE 19720
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MeadowWood Behavioral Health Hospital DE 19720

About MeadowWood Behavioral Health Hospital

If you’re not sure if this is the right place for you, they offer free assessments 24/7 so you can find out. If it’s not the right fit, they will even refer you to someplace else.

MeadowWood has teen, adult and senior residential programs so whatever your age, there’s a track for you. If you have a two or more diagnosis, that’s fine, too.

People from all over Northern Delaware, Eastern Maryland and Southwestern New Jersey come to MeadowWood for treatment.

The residential program gives you care and support around the clock in a comfortable, safe space. You’ll have both individual and group therapy as well as classes. There’s also an indoor basketball gym for rec time.

MeadowWood takes all major insurance plans such as Blue Cross Blue Shield, United, Cigna, Aetna and Magellan. You can also pay out of pocket if you don’t have insurance.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Facility Overview

Bed icon 85
Number of Available Beds

Latest Reviews

Vikki Johnson
1 month ago on Google
1
Be careful. They released my son's information without permission to a probation officer. I thought this was against the law, I guess laws are only followed for certain people under certain criteria. I was under the assumption I could trust health care workers, but you can't.
Indigo “Indy” Schmuck
1 month ago on Google
1
EDIT 11/1/2025: The Delaware department of health is notified of this place and I’ve also written to former governor John Carney about this place and how our state needs better mental healthcare. I do plan to update that letter and send it to our new local government as well as Congresswoman McBride! Meadowwood has not improved, it is clear to me. So I will be the one to take a stand for us all. I recently just got out of Meadow Wood and I wouldn't recommend this place to my worst enemy. I stayed on Unit C and the place was disgusting. The bathroom walls had cuss words and slurs written on them, there were holes in the wall, half the showers had no hot water and broken faucets. When we did get showers they made us use soap that was meant for farm animals. I saw staff throw kids into walls and scream at them and as someone who is Neurodivergent, this was very traumatizing and overwhelming. I should probably also mention that nobody in this facility is trained to help someone who is Neurodivergent or on the spectrum. Would not recommend to anyone
Serenas Soulfood
1 month ago on Google
1
If I could give this place a double 0 I would. My Dad walked in for detox. He was switched around to 3 units. I couldn’t get in touch with him for 4 days. When I finally talked to him again he was heavily sedated. I started talking about taking him out of there and then the phone hung up. I called back several times after a half an hour. I was told he dropped the phone because he couldn’t hold it(this is a man that walked in this facility) while on the phone with him a male nurse was heard telling him to take his meds with urgency. Next thing I knew elevator music was playing through the phone.(I was put on hold) Then Keisha(nurse) got back on the phone acting like nothing happened. I asked what medication is he on. The counselor came to the call stating that she was right on time.(I was on speaker) The only time I was able to speak to her. I asked several times. Hipa is what they kept speaking of when I asked what was the course of action. I told them I’ll be to pick Dad up tomorrow September 23rd. She said she’ll have him ready for discharge tomorrow at 10:30. When I got there they told me he fell after I spoke with him last night September 22nd around 3pm. They said he had to go the hospital when I got there to pick him up at 10:30 this morning. Instead of taking him when he fell. Keisha(nurse) said they called me to tell me he fell and it happened after her shift. I never received a call. My Dad was heavily sedated and has been in the emergency since he left this horrible place. It should be shut down
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Rehab Score

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6.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

MeadowWood Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Inpatient rehabs offer the structure and support that clients exiting detox, those in early recovery, and those in crisis often need. They provide housing and meals, enable clients to escape home and workplace stressors and focus solely on recovery. Clients engage in intensive psychotherapy, which may include group and family counseling. Inpatient treatment is also designed to prepare clients for outpatient care, which typically involves recovery-focused life skills training. Holistic therapies are widely available.

Clients may enroll in an intensive outpatient program (IOP) immediately following detox or after completing inpatient treatment. IOP programs involve a step-down approach in which treatment frequency and intensity gradually decrease until the client is stable enough to enter standard outpatient (OP) care. Most intensive outpatient programs offer a minimum of nine and a maximum of 20 treatment hours. Therapeutic modalities typically include medication assisted treatment (MAT), psychotherapy, recovery skills training, and complementary care.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. Their partial hospitalization program is designed for adolescents, adults and senior adults. The PHP include group therapy, individual therapy, family therapy, medication management and more.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Round-the-clock medical care is provided during medically supervised detox. This 24-hour clinical care in Delaware serves three main purposes. First, medical staff provide treatment to curb the effects of withdrawal, which range from uncomfortable to life-threatening. Second, the detox process minimizes substance dependence by clearing the body of addictive substances. Third, this supervised process prepares the individual for further rehab treatment.

Since quitting your drug of choice cold turkey can be uncomfortable (and even dangerous), a medically assisted detox is typically suggested. It takes place in an inpatient setting, where clinical staff can monitor your vitals, provide medications if necessary, and keep you as safe and comfortable as possible throughout the process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism, also known as alcohol use disorder (AUD), is a pattern of experiencing difficulty controlling alcohol consumption and a failure to stop drinking even when it causes problems. Treatment for this addiction is typically customized for each person, but generally follows a three-step process. Alcohol rehab in Delaware begins with supervised detox, followed rehabilitation, then maintenance.

Recovery is possible for those who complete drug rehab in Delaware. These programs specialize in providing an environment that encourages sobriety and a professional staff that provides the tools to overcome addiction. Participants receive a customized treatment plan tailored to their needs.

Delaware drug and alcohol rehabs can help you overcome substance abuse and addiction. These programs address the root cause of your addiction and help you to develop healthier coping strategies through a range of evidence-based therapies and counseling. Programs are typically offered on an outpatient, inpatient, and partial hospitalization basis. You may also access recovery support meetings, family counseling, and skill development classes, all of which will help you sustain your sobriety.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Therapists who apply dialectical behavior therapy methods help their clients understand and accept their emotions and behaviors while also seeking to change negative behaviors. This form of treatment occurs in weekly individual and group sessions and typically lasts six to 12 months.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Group therapy helps build a sense of community in participating men and women. You share experiences and your goals, which helps create strong bonds that support each person's path to recovery. These bonds often lead to long term supportive relationships as you transition into the community.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Jennifer Shalk

CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1428

Contact Information

Building icon

575 South Dupont Highway
New Castle, DE 19720

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Reviews of MeadowWood Behavioral Health Hospital

2.09/5 (204 reviews)
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1

Small rooms, novice doctors, many people, mostly bad facilities. Definitely, someone should remove the license.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.0985221674877 (203 reviews)
Donna Zions
3 weeks ago
1

This place should be shut down. My daughter was assaulted here. They were supposed to release her to us on a Friday but instead a day after being assaulted and three days before we could fly to Delaware to get her they put her out on the street with nothing more than a paper bag ! Inhumane treatment for someone with PTSD. If anything happens to her they will be responsible!

Cory O'Neal
4 weeks ago
1

I want to start this review off by saying that having a mom in the medical field I completely understand the HIPPA laws and not sharing health information with another person; however, I do not agree that someone’s health who is taken in, involuntarily should not be shared with a spouse or related person regarding their care and quite frankly, it’s disturbing if this place doesn’t have something into effect as such for those cases as it can make it extremely difficult for family to intervene positively upon someone’s discharge when they do not have the full picture and are dealing with someone who is mentally unwell. I had a family member taken here on an involuntary status back in August. During this time, the family member was able to use the phone to contact their spouse and threaten them and harass them on multiple occasions. It seemed like no one at meaddow wood intervened the call and I’m honestly surprised they even allowed this person to have a phone to make a call with considering their mental state. When this said family member was discharged, the rest of my family was wondering how and why. Clearly, they were still unwell. There was no follow up (from what we know) regarding her care or what the next plan should be as we got not record of how to intervene positively at time of discharge. Flash forward and two months later, they were taken in AGAIN involuntarily. My family is doing everything we can to make sure that this family member is not a danger to themselves or others be it emotionally, physically or financially, but without having any tools or advice or even a diagnosis to be able to assist them to get the care needed seeing as they were not taken in willingly, makes it extremely difficult for us. The last time they were discharged they didn’t even feel of sound mind to drive and was still all over the place with thoughts, ideas and out of touch with reality. Yet, the staff at this facility deemed it appropriate to just discharge them WILLINGLY. It’s disheartening to think that they are back in there for the exact same approach to her care and aftercare, to not change one bit. Where are the proper interventions that should be taking place with their own physician? Or their own psychologist? What are the rules regarding having a patient in your care be discharged and who sets what that measurement is based off of? Are they assigned a social worker or case worker who could communicate such things to a family member? I’m sure many patients taken in with a mental health crisis may need intervention, and unfortunately, this place gives off a very “lack luster” approach to care for their patients be it on a short term basis or long term one. I wish other reviews read differently, but that doesn’t seem to be the case regarding this facility and it’s a real shame. The worst part about it is that they read these reviews (dating back years) and yet, these bad reviews are still being written today - a clear sign of poor practice and ethics by folks that clearly don’t care enough to make a change to fix the narrative being written about their operations and furthermore makes you wonder if they truly care about the overall well being of their patients.

Nichelleis Blessed
1 month ago
1

I am writing to express my dissatisfaction with the communication from the facility where my daughter has been placed for treatment..Despite numerous attempts to contact the staff to discuss her well-being and medical needs, I have not received adequate responses...recently I filed a complaint with their patient advocate and finally after 8 days got simple answers.. Nurse practitioner Mike who messed her up before has no communication with me her mother or my daughter he yells at my autism daughter belittles her and is changed her medication 😢without my consent!! Additionally, my requests for updates on her condition have not been met. I am deeply concerned about the lack of communication and support from this nurse practitioner and how the nurse practitioner is changing her meds without consulting me first !! Which is against the law!! Nurse practitioner Mike jacked her up in the past and now we’re stuck with him again or can you help me get her in another facility please?? I thought this place was to be better than Rockford?? Signed Concerned mom

Charlene Pedicone
1 month ago
1

What is up with the behavioral health places? My mom is currently admitted but every single time she calls me she can’t hear what I’m saying due to their phones, I can’t even ask what her passcode is to call and get a message to the nurses, they’re discharging her on Monday 10/13 at 9am to her ACT team but I was supposed to be picking her up at noon because I have all of her clothes and I’m not driving over an hour because they won’t connect me to her or get a note through to her. They won’t hold her clothes for me. They lost her clothes she brought in with her however that happens. This isn’t the first time they’ve lost her stuff trying to get it to her. Something has to give! 😡

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