Outpatient
Small rooms, novice doctors, many people, mostly bad facilities. Definitely, someone should remove the license.
About MeadowWood Behavioral Health Hospital
If you live in New Castle, Delaware and have ADHD, dementia, PTSD, schizophrenia or a drug or alcohol addiction, MeadowWood Behavioral Health Hospital can help. While this clinic has lots of different program options, the best thing about their services is that they create a special plan that works for you and your needs. There’s a whole team of staff such as doctors, therapists, nurses, and counselors who’ll work together to help you get lasting recovery.
If you’re not sure if this is the right place for you, they offer free assessments 24/7 so you can find out. If it’s not the right fit, they will even refer you to someplace else.
MeadowWood has teen, adult and senior residential programs so whatever your age, there’s a track for you. If you have a two or more diagnosis, that’s fine, too.
People from all over Northern Delaware, Eastern Maryland and Southwestern New Jersey come to MeadowWood for treatment.
The residential program gives you care and support around the clock in a comfortable, safe space. You’ll have both individual and group therapy as well as classes. There’s also an indoor basketball gym for rec time.
MeadowWood takes all major insurance plans such as Blue Cross Blue Shield, United, Cigna, Aetna and Magellan. You can also pay out of pocket if you don’t have insurance.
Facility Overview
85 Number of Available Beds
Latest Reviews
I generally don't like to leave negative reviews, but this one I do have to write because i want people to know on how mismanaged this place is. My wife was admitted there through a choice as this was her second hospitalization there. The first time, the experience was somewhat good, hence the reason why we chose to go there again. This time, the process was absolutely subpar with multiple people giving me conflicting information. Every time I called I had to pry information out of some of the staff, with other staff members being super helpful. I can write a book on what they did wrong, but the biggest thing that I would like to highlight is their discharge process. Starting with a phone call for discharge the same day and my wife being discharged literally 4 hours later. When I went to pick up my wife, the girl that took her our handed me the paperwork and kept wanting to walk away and giving me the impression that she wanted no part of any questions and clarification. We basically didn't get any of her clothes back that she went in and she was discharged with junk, torn clothes. I was handed medication scripts that I could fill which luckily I was able to do the same day. However, there was an anti-sycophantic medication that my wife had to take and it was help by insurance due to the staff not completing the prior authorization paperwork, essentially leaving her without the most important medication after her discharge. I ended up speaking to the social worker's boss, and she "promised" me that she will get the medication situation resolved and looked into finding her clothes, but just as expected, no response, even though she did ask me to let her know if I don't receive a call from any of the staff members, which I did not. Needless to say, i will be initiating a review of the facility and the process through the insurance company which will hopefully lead to some actionable things.
As a provider, I have found that the collaboration with the staff at Meadowood Hospital is far superior than other facilities patients have been sent to. Julie Saville has been an amazing resource and always available to help in any way she can. I was fortunate enough to tour the facility a few years ago and found it to be clean and well organized. I look forward to continuing to work with the facility in efforts to further improve collaboration and communication, to ensure the best possible care and outcomes for our patients.
Response from the owner4 days ago
Reading this made our day, and we re so grateful that you took the time to share it with us. Thank you so much!
Took amazing care of a great friend of mine. Couldn't have asked for a kinder intake coordinator! I felt like she was part of my family! She answered all of our questions and made this decision as easy as it could have been! Would recommend over and over and over!!!
Response from the owner4 days ago
Thank you! We realize that your time is valuable, and we re grateful that you took the time to share your perspective with us. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.2 / 10
Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient Inpatient rehabs offer the structure and support that clients exiting detox, those in early recovery, and those in crisis often need. They provide housing and meals, enable clients to escape home and workplace stressors and focus solely on recovery. Clients engage in intensive psychotherapy, which may include group and family counseling. Inpatient treatment is also designed to prepare clients for outpatient care, which typically involves recovery-focused life skills training. Holistic therapies are widely available.
Intensive Outpatient Clients may enroll in an intensive outpatient program (IOP) immediately following detox or after completing inpatient treatment. IOP programs involve a step-down approach in which treatment frequency and intensity gradually decrease until the client is stable enough to enter standard outpatient (OP) care. Most intensive outpatient programs offer a minimum of nine and a maximum of 20 treatment hours. Therapeutic modalities typically include medication assisted treatment (MAT), psychotherapy, recovery skills training, and complementary care.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. Their partial hospitalization program is designed for adolescents, adults and senior adults. The PHP include group therapy, individual therapy, family therapy, medication management and more.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-Hour Clinical Care Round-the-clock medical care is provided during medically supervised detox. This 24-hour clinical care in Delaware serves three main purposes. First, medical staff provide treatment to curb the effects of withdrawal, which range from uncomfortable to life-threatening. Second, the detox process minimizes substance dependence by clearing the body of addictive substances. Third, this supervised process prepares the individual for further rehab treatment.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Therapists who apply dialectical behavior therapy methods help their clients understand and accept their emotions and behaviors while also seeking to change negative behaviors. This form of treatment occurs in weekly individual and group sessions and typically lasts six to 12 months.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Amenities
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Private Setting
Staff & Accreditations
Staff
Jennifer Shalk
CEO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 1428
Contact Information
(888) 915-1521 
575 South Dupont Highway
New Castle, DE 19720
Get Help Now - 302-947-5456
Who Answers?
Who Answers?
Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner
