Horizon Services, Inc. – Cronin House

2575 Depot Rd
Hayward, CA 94545

The facilities at Horizon Services - Cronin House in Hayward, CA 1

About Horizon Services, Inc. – Cronin House

Horizon Services - Cronin House is an alcohol and drug rehab center in Hayward, California that provides residential treatment to men, non-binary individuals, and those who identify as male. They operate as a 34-bed residential center.

Horizon Services – Cronin House focuses on providing a person-centered approach to transformation. Their services are offered in a residential treatment format.

The residential program offers 24/7 supervision, individual therapy, group therapy, family therapy, couple’s counseling, 12-Step programming, case management, social service help, and educational programming.

Horizon Services – Cronin House accepts most insurance plans, including Amerigroup, Anthem, Blue Cross Blue Shield, Magellan, Kaiser, Cigna, ComPsych, and Aetna. Out of network benefits may vary, so it’s important to verify coverage with your provider prior to starting treatment.

Latest Reviews

tommy hendrix
1 month ago on Google
5
Alexander Warren
1 month ago on Google
5
I'm a current client at Cronin house. And I'm very pleased and happy with the services provided. Cronin house has not only helped me recapture my essence for recovery but as also enabled me to grow and better myself as a man. Today I stand with the willingness to be the man that I was meant to be, the father that I want to be, and the person that I should be. Focusing on the eight dimensions of wellness Cronin has equipped me with the tools to survive and thrive in today's world. From the top to bottom every staff member is kind compassionate and caring about helping me develop myself and be able to handle my responsibilities and focus on a full recovery. At first I didnt want to be here at first but through the brotherhood at Cronin it's now like a family. Thank you Cronin house. ALEX W
Response from the owner1 week ago
Thank you so much for sharing your journey with us, Alex. We are deeply moved by your words and beyond proud of the progress you're making. At Cronin House, we believe in the power of connection and community, and it means the world to hear that the brotherhood and support you ve found here have become like family. Your determination to grow into the man, father, and person you are meant to be is truly inspiring. It s an honor to walk alongside you in your journey towards recovery, and we're thrilled that our team and the focus on the eight dimensions of wellness have provided you with the tools to not just survive but thrive. Thank you for trusting us and allowing us to be part of your transformation. Keep moving forward with that incredible strength. You ve got this, and we re here with you!
Marciana Myers
1 year ago on Google
1
Unfortunately I have to leave a negative review in hopes someone from Cronin house responds or someone maybe has gone through the same situation and can offer some guidance. I have been in contact with Lisa from HR in regards to a former employee obtaining certain information in order to get their certification. The former employee has reached out via phone and email with no results. He was able to reach Lisa via phone this morning and told her exactly what he needed she said ok and still nothing. It's very troubling to me how a company will just ignore someone's request to get something as simple as the hours he worked and an email address of a supervisor who worked there while he was there so they can approve them. With out this he will be unable to certify as a substance abuse counsler.

Location

Accepted Insurance

Horizon Services, Inc. – Cronin House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

The use of experiential therapy can be helpful for the treatment of behavioral disorders, including drug and alcohol addiction. This method teaches you how to release negative emotions and cope with pain from the past. Activities such as art, music, and animal care are used to facilitate this process.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (510) 784-5874
Building icon

2575 Depot Rd
Hayward, CA 94545

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Horizon Services, Inc. – Cronin House

3.6/5 (11 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.6 (11 reviews)
tommy hendrix
1 month ago
5

Alexander Warren
1 month ago
5

I'm a current client at Cronin house. And I'm very pleased and happy with the services provided. Cronin house has not only helped me recapture my essence for recovery but as also enabled me to grow and better myself as a man. Today I stand with the willingness to be the man that I was meant to be, the father that I want to be, and the person that I should be. Focusing on the eight dimensions of wellness Cronin has equipped me with the tools to survive and thrive in today's world. From the top to bottom every staff member is kind compassionate and caring about helping me develop myself and be able to handle my responsibilities and focus on a full recovery. At first I didnt want to be here at first but through the brotherhood at Cronin it's now like a family. Thank you Cronin house. ALEX W

Response from the owner1 month ago
Thank you so much for sharing your journey with us, Alex. We are deeply moved by your words and beyond proud of the progress you're making. At Cronin House, we believe in the power of connection and community, and it means the world to hear that the brotherhood and support you ve found here have become like family. Your determination to grow into the man, father, and person you are meant to be is truly inspiring. It s an honor to walk alongside you in your journey towards recovery, and we're thrilled that our team and the focus on the eight dimensions of wellness have provided you with the tools to not just survive but thrive. Thank you for trusting us and allowing us to be part of your transformation. Keep moving forward with that incredible strength. You ve got this, and we re here with you!
Marciana Myers
1 year ago
1

Unfortunately I have to leave a negative review in hopes someone from Cronin house responds or someone maybe has gone through the same situation and can offer some guidance. I have been in contact with Lisa from HR in regards to a former employee obtaining certain information in order to get their certification. The former employee has reached out via phone and email with no results. He was able to reach Lisa via phone this morning and told her exactly what he needed she said ok and still nothing. It's very troubling to me how a company will just ignore someone's request to get something as simple as the hours he worked and an email address of a supervisor who worked there while he was there so they can approve them. With out this he will be unable to certify as a substance abuse counsler.

Christopher Smith
4 years ago
5

I stayed here for 110 days. It was the best thing I never did. My life is so much better now.

Response from the owner1 month ago
Thank you so much for sharing your experience at Cronin House! We re incredibly proud of your commitment and determination. Keep moving forward with confidence!
Rachel Anne
5 years ago
2

Cronin House was the option I was given for rehab through Kaiser. In my experience, it was not a great place. I had Kaiser through my late husband, who was a software engineer at a well known big company. The reason I mention this is because supposedly we had top tier Kaiser/insurance. I loved Kaiser and still do, sending me to Cronin House, though, revealed to me that Kaiser is super-cheap at least in this area.It felt more like a prison camp setting than a rehab program. I was a chubby white woman and got singled out to a terrifying degree. There were a lot of women in there court committed who were violent and aggressive toward me, regularly.Some of the staff were great, some were completely unapproachable and constantly irate. I felt there would be dangerous repercussions had I told anyone about the schoolyard-type bullying going on there. I just hoped I would get through it without having some sort of violence visited upon me.The food, was very scarce. Very scarce. Every time my family came on the weekends they noticed I was rapidly losing weight, which I admit I could have stood to lose. But all the clients there were hungry all the time. I just wanted a simple, decent meal when I got out. My dad picked me up, and we had to drive from Hayward to the North Bay to get home and I d been fantasizing about a regular sandwich so long I couldn t imagine waiting even 30-40 minutes. I did, I didn t have enough self-esteem to ask if we could stop somewhere. I felt very beaten down by my experience at Cronin, and the drinking I did beforehand.There was a group of male clients who made our coffee every morning. We were lucky to get it, I know. Coffee becomes a big focus for some in rehab, myself relating. The coffee was measured very carefully for each day. The men would first sneak-make a couple extremely strong pots for themselves and the coffee for the rest of the clients would be terribly watered-down and it was already in very limited supply as to how many pots were allowed to be made. And it was so competitive and intimidating just even trying to get a half-watered-down cup.I learned some good survival skills there that I will never forget but not much about actual recovery. I do apply it to my recovery, though, and am grateful for what I did learn.Rehabilitation is not a new concept for me. I ve been inpatient five times, the first time in a very expensive upscale one. The rest were average-priced, a couple covered by my or my late husband s insurance. Cronin was the harshest.

Jon Samson
5 years ago
5

They got a conjugal visit teepee. Actually, it's a hut.

Christy Miles
5 years ago
5

Response from the owner1 month ago
Thank you for your 5-star review, Christy!
Gene Barnett
7 years ago
3

manmeet kaur
7 years ago
5

It is an amazing place and i got to know about this place by walking on street with my friend. When we saw this place it looked like some kind of hunted house so we went inside and got to know about the history of this place. I want to go again at this place it made me so exicted about knowing other old things and past life.

Javaughn Robinson
9 years ago
3

Rudy Ragland
9 years ago
1

i wish i could give this place NO stars. i called to simply get information about the program and the juvenile, uneducated individual that picked up said "by law, i cannot give you any information about our facility. I can only give it to the person seeking treatment" interesting that i have been calling around for 7 hours now, talking to approximately 25 facilities all of which gave me information with NO PROBLEMS. So, either she is lazy and didn't want to bother with answering simple question, or the owner of the facility set the standard so low that they allow this policy to continue. Either way, i wouldn't even attempt to get help from here based off of a 45 second phone call.

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