Horizon Health Services

Orchard Park, New York

3345 Southwestern Boulevard
Suite 100
Orchard Park, NY 14127

(716) 662-6802
3.19 (20 reviews)

About Horizon Health Services

Orchard Park Family Recovery Center is a family focused rehab center in Orchard Park, New York. It’s part of the Horizon Health Services network of addiction treatment centers in upstate New York.

You might have heard the saying that addiction is a family disease because it affects the whole family. That’s a core part of the Orchard Park Family Recovery Center model. This rehab focuses on treating your addiction but also treating the whole family. They want to help your family cope with the addiction and also teach them how to help in your recovery so you’ll have a firm support system.

They do this by offering a variety of different therapies and services. For people with alcohol addiction or drug addiction they provide therapy and counseling. Depending on your needs they can offer medication to help with your recovery too and they can connect you with other resources you might need.

But on top of helping your recovery, they’ll work with your family too. They have therapy for families including kids as young as three years old. They also have a family program called community reinforcement and family training which teaches your support system how to help with your recovery.

The aim at Orchard Park Family Recovery Center is to help the whole family have a healthier life after addiction.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • sliding-scale-payment iconSliding scale payment assistance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

hiv iconHIV/AIDS program

men iconProgram for men

women iconProgram for women

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • executive iconExecutive setting

Shield icon Insurance

Our Policy: Horizon Health Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Phone icon Contact

Phone icon (716) 662-6802
Building icon

3345 Southwestern Boulevard
Suite 100
Orchard Park, NY 14127

Call Now - Help is Available
Get Help Now - 716-351-4382
Question iconSponsored
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews

3.19 (20 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (19)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Staff in Orchard Park were not helpful and would not allow me to talk with another counselor. Was very process oriented more for billing and processing first three weeks of counseling with little to no counseling. Long time to go for someone hurting with Depression. Fourth ... Read More

Reviewed on 12/12/2018
Overall Experience
Date Submitted

Google Rating

3.3 (19 reviews)
Leslie Lagana
1 month ago
1

Zero stars if I could. This place is like a slimy MLM. Bait and switch at its best. I m certain they must get bonuses for sucking you in. They are not in the business of helping people. Don t let them fool you.

Makanna O'Dell
4 months ago
5

Christopher Nappa
1 year ago
5

It was exactly what I needed when I needed it.

Haley Dearmyer
1 year ago
5

Front desk receptionist(s) are always lovely

Gregory Hodges
1 year ago
5

I ve had nothing less than a perfect experience here. Front desk is always nice and helpful. Khadijah does a great job and is very professional.

KatI J
1 year ago
1

I wouldn't suggest it. Alot of the reasons were already stated in other reviews, but the last straw for me was the carelessness the doctor made writing me a script.My amazing med is starting to wear off so I wanted to start taking another med on top of it. We went back and forth between using something for my depression or anxiety. She left the decision up to me without much help, so I chose for my depression.So my first day on this med I had a seizure at my cousins wedding. I do have epilepsy. With one Google search and no digging it said people with epilepsy shouldn't take the med. I wasn't given a warning or anything. I could have died... so yeah. Be careful.

Richard Dorio
1 year ago
5

Amber Falcheck
1 year ago
1

I wish there was an option for 0 stars. This was actually a decent place to go to but it went downhill very fast. I always had issues with my psychiatrist being 10 to even 20 minutes late to my appointment. One time being I had an appointment first thing in the morning and I expressed to them that I had to work after so I was crunched on time, and yet she was still 15 minutes late into her first appointment of the day. I was able to excuse that despite how irritated i was. Then all the sudden I stopped getting any texts or reminders for my appointments, which some of them I don t even remember signing up for. I expressed to them that I wasn t getting any messages from them for anything and then told me that they were sent and time stamped but when I asked for proof that they were time stamped they told me they couldn t provide that for me. I don t understand why they wouldn t be able to show me something so simple on my account. I got really sketchy vibes from this obviously doing something to stack up no show fees from me. Then my therapist said she forwarded my concerns to a manager or whatever and would only give me their phone number. It s hard for me to make calls on the hours they re open due to my work schedule so I requested an email but they wouldn t give it to me. Save your time and money going to this place, they ll do anything they can to screw you over and then point the finger at you as if it s your fault.

D Leavell
2 years ago
1

As you can see by some other reviews this place comes way up short in the mental health department. I went through numerous counselors n everytime I switched they lost my file n I'd have to start over again. I do not recommend going there or your loved ones in need of mental health care

Sugar Titz
2 years ago
1

Do not ever send your loved ones here. They are more focused on the bottom line then the health of the person they are helping. I had a counselor try to miss diagnose me after a 5-minute phone call conversation. Miss Cayman should be fired she tried private prescribing me medication that I did not need just to try to say I had mental health issues that when I refuse to medication she dropped me and never weaned me off and addictive medication nor gave me a reason to lie instead just hung up on me after I told her how delusional and unethical she was. She has no problem violating HIPAA rights either the entire staff does and their excuses oops my bad. I revoked all my releases after finding out Mariah Taylor and Jennifer Gillian was calling there and when they were denied information they just called and said they were DSS then falsified court papers with it. My concert also had me come out there just to bring me in a group room and see if she was discharging me but when I asked why she just left like something was funny she also sent some home health care aide named Zachary g to my house I'm not sure why because he never came back nor answered my calls instead my house was cleaned out of everything I own including my kids birth certificates my IDs everything. I graduated in 2019 and only went back there to be prescribed the medication I was on after having the baby and instead they lied and said I was there for mental health counseling when I never was. I started getting ringless voicemails from my counselor and also internal affairs downtown there was no missed calls nothing on my caller IDs only voicemails from them two people which is very suspect. I had to make a new email after my email was taken over and my bank accounts were drained fraudulently. Clearly her family has friends downtown but I hope your baby is nice and healthy must be nice not having your five day old kidnapped for hearsay from Mercy hospital and you not giving any information. You see how they started grouping everything together nowadays right I'm pretty sure I gave him the blueprint how to legally steal people's f kids. People are worried about Disney's you need to worry about your DSS they have way too much control and power over people and all they do is change the laws and have you confused on what your rights even are no judge should be having lunch with a lawyer to talk about someone's case. You shouldn't be retaliated against after you make complaints to the New York state of health about the malpractice

CHRISTINA GRAY
2 years ago
1

Alexis Sager
3 years ago
1

If i could give this place 0 stars I would. They cut off my treatment without telling me or giving me any warning. They told me they tried to call me a number of times but I have no missed calls. They gave me false information multiple times that caused me to have to pay bills that were their fault. I wouldn t recommend unless you want to deal with the awful administration and careless team.

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