Community Outreach for Psychiatric Emergencies

Livonia, Michigan

33505 Schoolcraft Street
Livonia, MI 48150

(844) 296-2673

About Community Outreach for Psychiatric Emergencies

Hegira Health’s Community Outreach for Psychiatric Emergencies (COPE) is a nonprofit mental health and substance abuse recovery program. They provide adult clients with outpatient services designed to intervene during crisis and refer the client to an appropriate level of care. They are located in Livonia, Michigan.

COPE’s team provides psychiatric crisis screenings for qualifying patients. It’s determined by an assessment. These services are provided via walk in and following hospital discharge. These services are designed to help clients connect with continuing care programs specific to their needs. Services are available for up to 28 days, with frequency determined by need.

Services offered by COPE include medication services, transportation, nursing services, health assessments, and care coordination. COPE can also help clients meet their basic needs (such as showers, emergency clothes, and food).

Hegira Health COPE doesn’t list any accepted insurances, such as TRICARE, Kaiser Permanente, Bright Health, United Healthcare, BlueCross BlueShield, and Cigna. Out of network benefits may vary, so clients should confirm coverage with their plan.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Hegira's Mental Health and Substance Abuse Outpatient Treatment Programs offer a variety of services designed to meet the unique needs of each child, adult or family. Services include assessment and evaluation, referral to external resources, crisis resolution, short-term traditional treatment, and long-term management of chronic conditions.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Community Outreach for Psychiatric Emergencies works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

eye-movement iconEye Movement Desensitization and Reprocessing

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

family iconFamily Therapy

HPI provides strength-based, family oriented services for children, adolescents and young adults, ages 0 through 21, with serious emotional disturbances at our children's specialty clinic in Westland. This clinic offers a variety of services designed to meet the unique needs of children and their families/caregivers who are challenged with the management of a range of serious emotional disturbances of childhood and adolescents. Levels of care include traditional outpatient, clinic and community-based case management, home-based services and wraparound. Treatment teams work together with each child and family to ensure that assessments and treatment approaches are person-centered, strength-based, comprehensive and focused on maximizing each individual's potential.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (844) 296-2673
Building icon

33505 Schoolcraft Street
Livonia, MI 48150

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Get Help Now - 313-566-4683
Question iconSponsored
Edited by:
Peter Lee, PhD

Reviews

2.7 (24 reviews)
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Google Rating

2.7 (24 reviews)
sam stanley
10 months ago
5

Wonderful experience. Calm, kind, helpful staff members. They let us know the process ahead of time and made sure it was understood and agreed upon. It took a little over two hours - which is very worth it when any other psych has a month plus waiting list. Medication was received and a plan put together for follow up care. Very pleased.

Shelby Stout
1 year ago
1

Dropped my fianc� off for mental assessment for her medications! They basically kidnapped her told me she did not want to speak with me while I hear her in the background screaming my name begging to speak with me! Be careful of this place they lie and human traffic people heartless and unprofessional! This is a standing horror house that should not ethically exist.

angela holden
2 years ago
5

Doc Claiborne
2 years ago
1

This facility could and should be sued for malpractice. Unprofessional, dismissive, callous and untruthful. They are supposed to function under Hegira, but ignore the outpatient directives. I was directed to take my relative, to C.O.P.E for a refill of medication and I was shocked, when they attempted to admit them and not adhere to the paperwork. In fact, I was told that Hegira should not be placing their name down for medication refills at all and if they sensed any grey area during evaluation, they have the legal right to keep them; complete lies!!

Issy C
2 years ago
1

The person who answered the phone when I needed help with an emergency situation was incredibly dismissive, rude and unwilling to listen to me. I have never written a review for anything before, but I am so upset with how this man treated me. I can not believe someone like that is employed at a mental health facility.

J. G. (Mziz G.)
3 years ago
1

Brought a family member here recently. Was already a sensitive experience, to say the least. Those workers had nonchalant standoffish borderline nasty attitudes ! As soon as we left, not hours later they advised us to come and get my family member. During their evaluation they went by my family members account of their own mental health and was releasing them!!! After WE consulted with the doctor they stated- Oh they (my family member)didn t say all that. OF COURSE THEY WOULD NOT BE IN THEIR RIGHT MIND TO SPEAK THE TRUTH THATS WHY THEY WERE BROUGHT THERE!!!!!!!!!!!Day later, my family member was sent BY CAB ALONE! To another facility!!!!!! We were not informed until we went up there.Don t expect much from this place.

J S
3 years ago
5

I did not have a bad experience here. I think the fact that they had an on-site psychiatrist was neat.

Juliet Cunniffe
3 years ago
5

The staff and doctor were very helpful. A special thanks to the staff for being so kind and empathetic.

Laura
3 years ago
5

What a great place I was very hesitant and afraid however everyone at this practice is professional, engaging, and respectful. They fully assisted me getting an emergency supply of medication and revealed the entire process and even provided resources for assistance after I was discharged, IF YOU TRULY NEED ASSISTANCE FOR MENTAL HEALTH SERVICES PLEASE GO!

Erica Dahlstrom
4 years ago
3

I never had any issues with the staff, except if they were learning, they were slower, the only issue is wait time. There were times I was waiting on social worker ,who had nothing going on, which I know they deal w several different things, but she was in and out,joking,talking w others about personal things. It's annoying when yr the next person in line.

Jeff Widmer
4 years ago
1

Lana 123
4 years ago
1

It's hurrible place all the workers in front desk lazy untidy and rude I regrets to take my daughter there

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