Georgetown Behavioral Hospital

About Georgetown Behavioral Hospital

If you’re looking for addiction and behavioral health treatment in Texas then Georgetown Behavioral Health Institute may be a good option for you. The facility is an acute care psychiatric hospital with 118 beds located on Austin Avenue in Georgetown, Texas. The facility is operated by Signature Healthcare Services, LLC, and offers comprehensive treatment of substance use and co occurring mental health disorders. They accept insurance and are in network with a variety of providers.

The treatment team centers the adult programs on four core principles. The principles include prevention and wellness, disease education, identifying triggers, and learning and using self regulatory behaviors.

They’re welcoming to LGBTQ and all people regardless of race. They offer the Halo (health assistance, linkage, and outreach) Program for men and women in the U.S. Military. The Halo program seeks to help those with substance abuse issues and prevent those at risk from developing addictions.

If you need immediate stabilization for chemical dependency then they have an adult inpatient program that provides detoxification and stabilization. You’ll have monitoring around the clock and medication management for mental health issues. After detox, you can stay in the adult inpatient treatment program for those ages 18 and up. The duration of the program varies depending on your unique circumstances and treatment plan.

While an inpatient, you’ll work with a treatment team of nurses, therapists, social workers, and psychiatrists. They use evidence based therapies that include group and family therapy. You’ll also be able to participate in expressive and recreational therapies, including motivational enhancement therapy (MET). MET uses goal setting, feedback, and reflection to help you find increased motivation to achieve sobriety instead of directing you step by step.

The inpatient program is on a beautiful property with a duck pond. There are five outside patios, and you’ll have access to a gym.

The hospital also offers two adult outpatient programs. They have a partial hospitalization program (PHP) and an intensive outpatient program (IOP). The IOP meets six days a week and the PHP is five days per week. They also have a chemical dependency IOP that meets three days per week for three hours lasts about eight weeks.

Latest Reviews

Just Me

1 month ago on Google

poor communication, even if loved one signs a ROI. my loved ones was there 7 days. NO ONE CALLED ME. Good luck getting someone to answer the phone. PATIENT ADVOCATE IS USELESS

Jalene Satterfield

2 months ago on Google

Don t go, don t sign anything!! This place is a racket. I m a registered nurse with 20 years of experience and have never seen patients treated like they have no rights. I had a family member check in to get help and was left in a room with zero help for 4 days. The treatment of patients is appalling. I will be reporting this to the state.

Mohammad Lutful - Quddoos Mahmood

2 months ago on Google

Well, First of all, That's my real name- look it up if you like- I don't care, nor am I ashamed of my struggle with chronic mental illness. I am brilliant (double majors) and also a decorated veteran.This hospital!!! I don't remember how I got there but I would NEVER have made a personal choice to seek help there.They are filthy.The AC is always broken and we had to sleep in the heat.The food is horrible.You only get one cold cup of coffee in the morning (BTW, it will NOT be re-heated if you beg)!Doctors threaten you instead of listening to you so they can milk you good insurance. I tried to get discharged AMA and they doctor threatened to put me on a 45-day hold. I had a job and a boss who did not know where I was.I called 911 from the hospital that I was being held against my will...and they revoked my phone privileges.Long story short, DO NOT GO HERE!! You have the right to stay at the ER/ Medical hospital till you "feel safe" to leave. Keep finding places- I recommend Rock Springs- They have a very good program for Veterans.STAY AWAY!!!Good luck.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.2 / 10

Gallery

Georgetown Behavioral Health Institute TX 78626

The facilities at Georgetown Behavioral Health Institute in Georgetown, TX 1

The facilities at Georgetown Behavioral Health Institute in Georgetown, TX 2

The facilities at Georgetown Behavioral Health Institute in Georgetown, TX 3

Location

Accepted Insurance

Georgetown Behavioral Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Carelon Behavioral Health

Amerigroup

WellPoint

Health Choice

Highmark

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Intervention Services

A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.

24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Medically Assisted Detox

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

Private Transportation
Gym
Yoga Studio
Residential Setting
Private Rooms
Hiking
Mountain Views
Walking Trails

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(877) 500-9151

Website

3101 S Austin Ave.
Georgetown, TX 78626

Get Help Now - 737-359-2621

Who Answers?

Fact checked and written by:

Susan Bertram, BA

Edited by:

Courtney Myers, MS

Reviews of Georgetown Behavioral Hospital

2.2/5 (288 reviews)

184

Google Reviews

2.2 (288 reviews)

1 month ago

Val

2 months ago

Nicole Lien

3 months ago

they don t care about there patients nor the families.

amelia austin

they are rude and they talk about u and they scream at u for no reason and they play music at night very loud

Majestee Hopkins

I have been to this hospital quite a few times. I was required to complete the outpatient program per court order and the entire experience was a nightmare. It was okay at first, but got progressively worse as I tried to complete the program. The therapist was incredible. Alex was the best therapist I, along with many other patients have ever had before. She fought for her patients and got multiple write ups in the process. She cares deeply about her patients and took the hit if it meant advocating for them. I was forcibly discharged from the program multiple times. First because I had a seizure they discharged me and said they weren t equipped to handle seizures but the following week let me back in and moved me out of Alex s group. A few minutes after joining the other group, they pulled me back into Alex s group after she spoke with the director. She also spoke with HR. I continued programming and 2 days before I was set to discharge from the program, they said they were going to have to call the police and force me inpatient. Meaning I d have to redo the 11 weeks I had already completed of outpatient. I ended up leaving and they called for a welfare check where I was deemed completely safe. They ended up forcibly discharging me from the program again which was fine because I had completed the required amount of days for the program. They told me I had to go to the inpatient intake to pick up my work document and completion letter so I did. They told me they knew nothing about it and wouldn t give me their name. I went back to outpatient where the receptionist walked me over to inpatient and they said they had it but they couldn t give it directly to me, it had to be sent to my job. The receptionist Michelle said she could not give me a completion letter but could at least send me the dates I attended as well as the required amount of dates for the program. The cops then walked in and asked me if I was suicidal to which I replied no I ve just been trying to get my paperwork from them and they re giving me the run around and he responded with okay, sounds like you re just trying to get your paperwork and walked out. Someone from Georgetown then walked back in and said that if I came back on the property for anything other than an assessment, I d be charged with trespassing. Over a month later and I still have not received anything from Michelle and my work has not received the document they were supposed to send. Alex ended up quitting the day I was forcibly discharged for the last time so my hope for receiving any documentation is gone. I will never be back at this hospital after paying thousands of dollars for more trauma and major trust issues as well as maltreatment. I have never been more confused or hurt. I have major scars from attending this hospital and discourage anyone from going here. They have multiple lawsuits against them. I wish I knew this before attending. I can t speak highly enough about Alex though. I think she was just struggling between her own personal morals and hospital policy. If you ever get the chance to work with Alexandria Greagrey, you are in great hands. Just steer clear of Georgetown behavioral. You will leave with more problems than you walked in with

Isaiah Timm

4 months ago

3 days unable to reach a patient. Calling for multiple hrs no one picks up. Have to call the operator just to be sent back into a endless ring. I would rather you guys say " don't call" because no one will answer.

Alamo Health

While, I was looking for networking in schools and events around Austin, Tx. I met a great team of committed Behavior Health. The team lead by Mr. Jared Castillo. He was a great communicator and listener. He lead me to visit a great center( GEORGETOWN Behavioral Health Institute) , committed to mental health care.I visited the facility, I met a great staff, dedicated workers and my observation of the patients has help me to understand the committed mind, heart of the committed workers. The health of our Countrymen and Women is expression of our hearts and our dedication to the restoration of health in all humans. I am particularly delighted that Mr. Castillo and his staff help me to reinforce my believes in caring and the choices I made to ease the pain in humanity.Keep up the good work.A committed soul, from Alamo health Care Inc.