Family Guidance Center – Reading

1235 Penn Avenue
Suite 205
Reading, PA 19610

Family Guidance Center - Reading PA 19610

About Family Guidance Center – Reading

Family Guidance Center – Reading, located in Reading, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Family Guidance Center – Reading include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Emoni Washington
1 month ago on Google
5
I love my providers, Doreen Storz (physician assistant) and Nichole (therapist). They are amazing and caring. I previously saw Allison (therapist) in January until she transferred me to Nichole in February. Only downside is the practice doesn t use an EHR patient portal for patients to access their health information. Highly recommend this practice.
Response from the owner1 week ago
Emoni thank you for your review and feedback. We will hopefully have a portal in the near future and we look for any and all feedback.
Heid Siebels
5 months ago on Google
5
I have been using services at Family Guidance for many years and am very pleased. Saved my life.
Response from the owner4 months ago
Thank you for the feedback and we are very happy that our services have been supportive in your journey!
Terri Lambert
7 months ago on Google
5
Response from the owner6 months ago
Thank you for 5 star rating Terri! We appreciate you.

Location

Accepted Insurance

Family Guidance Center – Reading works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (610) 374-4963
Building icon

1235 Penn Avenue
Suite 205
Reading, PA 19610

Reviews of Family Guidance Center – Reading

3.5/5 (28 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (28 reviews)
Emoni Washington
1 month ago
5

I love my providers, Doreen Storz (physician assistant) and Nichole (therapist). They are amazing and caring. I previously saw Allison (therapist) in January until she transferred me to Nichole in February. Only downside is the practice doesn t use an EHR patient portal for patients to access their health information. Highly recommend this practice.

Response from the owner1 month ago
Emoni thank you for your review and feedback. We will hopefully have a portal in the near future and we look for any and all feedback.
Heid Siebels
5 months ago
5

I have been using services at Family Guidance for many years and am very pleased. Saved my life.

Response from the owner5 months ago
Thank you for the feedback and we are very happy that our services have been supportive in your journey!
Terri Lambert
7 months ago
5

Response from the owner7 months ago
Thank you for 5 star rating Terri! We appreciate you.
Sheila Zielinski
9 months ago
5

Response from the owner7 months ago
Thank you for the 5 stars Sheila, we appreciate you
Chrystal Wheatley
1 year ago
5

Very helpful

Response from the owner1 year ago
Hi Chrystal glad to hear that we were helpful, thank you for providing the feedback!
Brett Albrecht
1 year ago
1

Very poor service been waiting 2 months to see the psychiatrist to get on meds and nothing little ridiculous should have seen the psychiatrist the first week. Now I am left looking for another place to take me so I can see the psychiatrist and get me on meds Family Guidance center left me hanging very very very poor service just racking money off my insurance for bad service in return!!

Response from the owner1 year ago
Brett our medication management policies are posted in the waiting areas and reviewed at intake; the process is for our services with medication management after intake assessments is: a client must be seen for at least three sessions consecutively with a therapist before the therapist can recommended the client to be assessed by one of our prescribers. Our prescribers schedules are not guaranteed to have quick availability due to the level of need at this time and client's are scheduled as there is availability.
Evelin Camacho
1 year ago
1

I use to like them however now ever since my counselor changed they never get my appointment right. I have my appointments written down and they call me saying I missed my appointment... No sir I have it written as I heard them tell me. Plus when I call nobody ever picks up and never returns my calls. Now I received a letter saying I no longer can make appointments, because of your mistakes... Thank you for nothing. Worst place ever.

Response from the owner1 year ago
Thank you for reaching out to us Evelin to express your concerns, someone will be connecting with you soon to address your concerns.
Iris Elizabeth Weller, JD, LLM
1 year ago
1

Woman counselor said I m too stubborn to stop working and I have a newborn, so I ll have to get up when he cries. She proceeded to get up mid conversation. I was very turned off by the entire experience and left a message about my very poor experience with the clinical director.

LaLa Aka Tesy
1 year ago
5

Finn Jackson
2 years ago
4

i've gone here since the beginning of my sophmore year of highschool. i am now a graduate going into college, and i probably wouldn't be here now if it werent for my therapist at family guidance center. i have been helped so much, been accommodated with phone, video, and in person visits, and i always left feeling heard.

M
2 years ago
1

The intake person Georgie is awful. I stopped in to make an appointment per the website s instructions and was told I needed to call. I called, and Georgie told me they weren t making new appointments for about 2 months. I wanted to make an appointment, and cancel if I found something sooner, but Georgie thought that would be a lot of work. She said I should call around and find someone else. I made an appointment with another place only to have them cancel the day before because we have medical assistance as a secondary insurance. I tried Family Guidance again, and Georgie told me now they aren t taking new patients and there s no waitlist for when they do start accepting new patients.

Amanda Nicole
2 years ago
1

I came for help as I was needing a counselor per my PCP. I m so unhappy that I cancelled my following appt. I felt like I was being harassed by the therapist I was talking to about my personal choices and I feel like I wasted my money as I got no help from this place.My therapist was only doing zoom calls too and I live in the woods with very little reception. I was getting annoyed because she said that she couldn t continue anymore appts unless my zoom would work. Another reason why I cancelled the following appt. just not happy or pleased with the manor of some people here

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