Very disappointed in this facility. Outdated and patients are not safe. Staff did not seem to take our concerns seriously. The Dr scheduled a meeting and then magically met before we got there. There is no therapy and they have someone coming in pushing religion which i ...
About Clifton Springs Behavioral Health Center
Addiction-related services available at this facility include inpatient and outpatient substance abuse treatment for adults.
This program begins with stabilizing any physical symptoms related to harmful substances leaving the body. A recovery plan is put into place with integrated mental health and medical services to ensure a healthy mind and body. Addiction treatment includes individual and group therapy and evidence-based approaches like cognitive behavioral therapy, motivational interviewing, and trauma-informed care.
The outpatient program is held every Monday through Friday 8:30 am to 4:30 pm. It offers a combination of chemical dependency treatment and mental health services, like group and individual therapy and medication management, to create an individualized plan for each person.
Latest Reviews
Inpatient clinic is nasty, with chunks of food left on the floor for days, and staff will not allow patients to clean nor will they do it themselves - because they all needed to sit or stand around in the office. There is the odd helpful nurse on duty if you need a towel or something, but most are lazy and unfriendly. Just what someone in a crisis needs. HIPAA doesn't matter here, enjoy staff airing your dirty laundry, sometimes just to spice up their own conversation. In fact they discuss patients to trash talk about them far more than they speak to or try to understand a patient. They don't discuss your condition (never told me my diagnosis let alone do anything about it besides pills in the weeks I was there), we would just do some kindergartner activity as a group now and then with a nurse.At least the outpatient nurse after all that got me right off the med that I didn't need that was making my hair fall out. The med nurse and the counselor were both OK.
Kathy Gonzalez
Reviewed on 02/21/2024
Very disappointed in this facility. Outdated and patients are not safe. Staff did not seem to take our concerns seriously. The Dr scheduled a meeting and then magically met before we got there. There is no therapy and they have someone coming in pushing religion which is not for all
TLDR; I hate this place/the hospital and will never set foot on its grounds again.When I was younger(about 14 yrs ago) I was sent to Clifton Springs for a hospital hold. My experience was awful. But I found myself in desperate need of a therapist once my old one left the state(about 1 1/2 yr ago.) I was told this place had gotten better.The only thing I liked about this place was the reception staff. That's it. The lobby is lifeless and cold. The therapist I got was just not my vibe. I asked to transfer and was told I would be given to the person who trained the one I had. I was told "she's a more experienced version of her." I just told you, our styles don't mix. But yeah, I guess don't listen to me and that will help my mental health. Gassman was a odd prescriber that was unable to understand some people don't use their birthname and was extremely off put when I recoiled from his hand if he tried to pat my shoulder.At some point toward the end/my transfer my blood levels weren't checked or they were looked over. I entered lithium toxicity at 2.4mEq/L at the height of it. It remained this way for about a month, but I believe I had it slightly elevated from normal levels for much longer and the change from switching clinics made me more confused, leading to me accidently taking it more. It left me wondering why I was shaking like I had Parkinsons and unable to finish a sentence. Everyone kept telling me it was conversion disorder and that I am just mentally sick. Even though I continued to say something was wrong because suddenly I couldn't walk up or down stairs I was ignored. By them and by my new clinic, too. So at least everyone was consistent, I guess. I think I played a part in this too. I swear I did bloodwork at this time(reminder: I was heavily influenced by the lithium toxicity. I literally couldn't finish sentances and everyone always was telling me how nice I was to talk to before this. But no, nothing is wrong and you're fine.) but no one has it on record.Now I have stage 4 kidney disease with a biopsy to prove it's from the lithium. Pretty sweet scar, limiting the life that I was fighting so hard to learn to enjoy. Rochester General is a much better hospital if you can go there. I am still searching for a therapist elsewhere.I wish you luck and deeply hope this isn't your experience if you go here.P.s. Don't take lithium, kids. It just isn't worth it.
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Aftercare Support Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-Step Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
Sober Living Homes The ultimate goal of a sober living home in New York is to provide structure and support for those who want to maintain sobriety. Often, sober living homes are a transitional space for those moving from residential treatment to mainstream life. Residents typically stay at least 90 days, with most living in the halfway house for more than six months.
Intervention Services A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
Partial Hospitalization Program The partial hospitalization program (PHP) level of care offers short-term, intensive rehab for individuals with acute symptoms that require focused management but don't require 24/7 care. PHP treatment provides structured programming (i.e. individual and group therapy) and allows you to return home in the evening. PHP treatment typically meets weekly for a minimum of 20 hours with the duration typically averaging 90 days. While PHP treatment cost can vary, it is often covered by most providers.
Medically Assisted Detox Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.
Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.
Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.
Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.
As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.
In addiction treatment, recreational therapy focuses on engaging you in healthy activities to help reduce your cravings and improve your mental well being. You might engage in activities like cooking classes, hiking, group sports, or swimming as a constructive outlet for stress and emotions that help your recovery.
When recovering from addiction, it can be difficult to find the words to express your emotions and thoughts. Creative arts therapy in New York gives you a way to express yourself beyond words. Options include sculpting, music, drawing, dance, and drama.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Wilderness Setting
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(585) 922-9900 
2 Coulter Road
Clifton Springs, NY 14432
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD
