LifeStance Therapists & Psychiatrists Walnut Creek

2970 Camino Diablo, Suites 100 & 300 Walnut Creek, CA 94597
DetoxOutpatient
Bright Heart Health

About LifeStance Therapists & Psychiatrists Walnut Creek

Bright Heart Health is a virtual recovery service that uses evidence-based practices to help men and women recover from addiction. They work with those who are struggling with substance use disorder, mental health issues, eating disorders, and chronic pain.

Bright Heart Health offers virtual intensive outpatient and outpatient services.

The intensive outpatient program at Bright Heart Health offers up to ten hours of treatment per week. Nine hours are spent in group therapy and one hour is spent in individual therapy with a therapist. Group sessions are three hours long. Once a month each individual will also receive a dietary session with a registered dietician to support daily health needs.

The opioid treatment program at Bright Heart Health is offered for those who need to overcome opioid addiction. Physicians prescribe and monitor medications that allow individuals to stop abusing opioids without experiencing intense drug cravings or severe withdrawal symptoms. Counselors meet with individuals online via telemedicine to help identify and develop strategies to deal with the issues and disorders that may have contributed to opioid abuse.

Group therapy involves treatment through the process of connecting in a group setting to discuss and work through mental, emotional, and physical issues. There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. At Bright Hearth Health, group therapy includes support, educational tools, and encouragement through interactive, live video conferencing with peers. All groups are private and pre-registration is required.

Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life. Therapy is provided through interactive, live video conferencing with a mental health professional.

Latest Reviews

Jeneal Mims
1 month ago on Google
5
First let me say, giving honor to God Almighty. This connection has brought so much peace to my heart, soul and mind.
Response from the owner1 month ago
Jeneal, thank you for your positive feedback! Whether you are a patient, friend, employee, vendor, or family, we're delighted to hear about your experience with LifeStance Health. As a team, we are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Angelica Garcia
2 months ago on Google
5
Amber is the best therapist there is, hands down!! She has an incredible skill set gained from years of experience with patients with trauma, substance abuse, and mental illness of all sorts - and it shows! It was a miracle finding her and that she is now offering individual sessions.Amber is empathetic, non-judgmental, and is truly invested in her patient s recovery. This shows by her remembering every detail you ve ever told her, validating experiences, and holding you accountable. I leave my sessions feeling heard, positive, and that I have useful tools for future stressors. I can t say enough good things about her. Thank you, Amber!!
Response from the owner1 month ago
Angelica, thank you for the kind words! Whether you are a patient, friend, employee, vendor, or family, we always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
Nathan Schweller
2 months ago on Google
1
If I could give it 0 stars I would. Lifestance recently completely changed the check in procedure. It now takes 10 minutes to complete their survey information, which you have to do before every appointment. Then it sometimes gives you the link to join your session and sometimes doesn't. Even though it sends you 10 text and email reminders that you have an appointment. Just no direct method to sign in and start it. Absolutely terrible!
Response from the owner1 month ago
Nathan, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and have shared your feedback with our team for further investigation into this matter. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.8 / 10

Location

Accepted Insurance

LifeStance Therapists & Psychiatrists Walnut Creek works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Managed Health Network (MHN)
Behavioral Health Systems (BHS)
Centivo
Partners HealthCare
Provider Network of America (PNOA)
Sharp Health Plan

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

During group therapy, men and women learn to express their emotions openly in a non judgmental setting. This helps you process your feelings and reduces feelings of social isolation that are often associated with addiction.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

While in rehab treatment, you may work on developing various life skills to help you in long term recovery. These may include resilience, interpersonal skills, and self awareness. The focus will be on developing healthy habits for self care and relationships so you have the skills you need to manage day to day life.

Staff & Accreditations

Staff

Kenneth Burdick

Chief Executive Officer

David Bourdon

Chief Financial Officer

Ujjwal Ramtekkar, MD, MBA, CPE

Chief Medical Officer

Dan Ferris

Chief Growth Officer

Richard Hall

Executive Vice President, Shared Services

Lisa Miller

Executive Vice President, Practice Operations

Pablo Pantaleoni

Chief Digital Officer

Ryan Pardo

Chief Legal Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (925) 282-1778
Building icon

2970 Camino Diablo
Suites 100 & 300
Walnut Creek, CA 94597

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of LifeStance Therapists & Psychiatrists Walnut Creek

3.8/5 (60 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (60 reviews)
Jeneal Mims
1 month ago
5

First let me say, giving honor to God Almighty. This connection has brought so much peace to my heart, soul and mind.

Response from the owner1 month ago
Jeneal, thank you for your positive feedback! Whether you are a patient, friend, employee, vendor, or family, we're delighted to hear about your experience with LifeStance Health. As a team, we are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Angelica Garcia
2 months ago
5

Amber is the best therapist there is, hands down!! She has an incredible skill set gained from years of experience with patients with trauma, substance abuse, and mental illness of all sorts - and it shows! It was a miracle finding her and that she is now offering individual sessions.Amber is empathetic, non-judgmental, and is truly invested in her patient s recovery. This shows by her remembering every detail you ve ever told her, validating experiences, and holding you accountable. I leave my sessions feeling heard, positive, and that I have useful tools for future stressors. I can t say enough good things about her. Thank you, Amber!!

Response from the owner2 months ago
Angelica, thank you for the kind words! Whether you are a patient, friend, employee, vendor, or family, we always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
Nathan Schweller
2 months ago
1

If I could give it 0 stars I would. Lifestance recently completely changed the check in procedure. It now takes 10 minutes to complete their survey information, which you have to do before every appointment. Then it sometimes gives you the link to join your session and sometimes doesn't. Even though it sends you 10 text and email reminders that you have an appointment. Just no direct method to sign in and start it. Absolutely terrible!

Response from the owner2 months ago
Nathan, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and have shared your feedback with our team for further investigation into this matter. Thank you.
jourdan ferguson
2 months ago
4

Psychiatry staff has always been helpful and proactive. Positive experiences with the billing team, good outreach and communication.

Response from the owner2 months ago
Jourdan, thank you for taking the time to share your thoughts! Whether you are a patient, friend, employee, vendor, or family, your feedback reinforces our mission to enhance the well-being of our community.
Ellen Seskin
2 months ago
5

Each week i make my next appointment in judy a minute or two.

Response from the owner2 months ago
Ellen, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
leilani hunter
2 months ago
1

Inconvenient. The digital check in's start harassing you days before your appointment (causing undue pressure resulting in unnecessary stress) I'm supposed to do an in person appointment but every time I call I get placed on hold for so long my call just gets disconnected. The systems they put in place are framed as being easier on the patient while in reality they are reducing human interaction to offset labor costs. Since they don't want to pay enough people to answer their phones I'm thinking it's time to shop for a new provider.My therapist is good. But that doesn't have anything to do with Lifestance.

Response from the owner2 months ago
Leilani, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and can assure you that this is not the level of service we would wish for our patients. We have shared your feedback with our team for further investigation into this matter. Thank you.
T Garnet
3 months ago
4

I really like the ability to have weekend sessions, pay my fees how I like, and portal communication ease with staff.

Response from the owner3 months ago
T, thank you for your positive feedback! Whether you are a patient, friend, employee, vendor, or family, we're delighted to hear about your experience with LifeStance Health. As a team, we are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Shirley Peter
3 months ago
5

Response from the owner3 months ago
Shirley, thank you for your review! Whether you are a patient, friend, employee, vendor, or family, our commitment is to provide exceptional patient care and make a positive impact in the lives of our community.
Jesse Blanca
3 months ago
5

Pleasant first day not stressful.

Response from the owner1 year ago
Jesse, thank you for the kind words! We always strive to provide the highest quality care and further enhance our mission to help patients lead healthier and more fulfilling lives.
Jeannette Moran
4 months ago
5

Response from the owner4 months ago
Jeannette, thank you for your positive feedback! Whether you are a patient, friend, employee, vendor, or family, we're delighted to hear about your experience with LifeStance Health. As a team, we are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Ana Resnik
4 months ago
5

Dr. Fox has been extremely helpful in improving our marriage relationship. He clarifies the sticky points and helps us find a solution for better communication and understanding. I am very grateful to him!

Response from the owner4 months ago
Ana, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
Lily Parry
4 months ago
1

Horrible experience with customer service every single time I call. I have to waste 2 hours of my day every time. Had to wait 10 minutes on hold while they changed my email. Currently been waiting 30 minutes to be transfered to the billing department. Website is extremely finicky, said that I have only $50 in bills but customer service said it's $125 on their end. Also had to reset password to log back in my account because my account "didn't exist" randomly. Representatives sound very uninterested in my problems and are not very well trained considering that I've had horrible holding times. My psychiatrist has been out since March, haven't heard a word from her since. This company needs to prioritize customer service, as well as improving their website if they want to keep in business.Edit: to add on, my provider gave me the wrong medication. I originally mistook the name of the medication and instead gave them my old medication name from 6 months prior that I no longer take. They should take more responsibility in insuring that my medication I request is in fact the correct one. This is serious liability.

Response from the owner4 months ago
Lily, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at wecare@lifestance.com with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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